Dear [redacted], As previously stated, Dynamic Recovery Solutions, LLC (DRS) is a legitimate collection agency that collects on past due accounts for our clients. We are a third party collection agency, meaning we do not own the debt and we are collecting on the debt on behalf of a client. In response to [redacted] concern about how we obtained her personal information, we obtained this information through skip tracing, the acquisition of location information. This information was provided to us through our client. During skip tracing, the use information such as maiden names, present names, relative names, previous addresses, and previous employers is used to gather information in regards to contacting an alleged debtor. Since we do not own this debt, we cannot control what happens with this information, because we can not speak on behalf of our client. We have placed this account in a do not call status, and we have sent this back to our client with the consumer's statement that this is not a valid account. This should be sufficient to prevent further contact to [redacted] We sincerely apologize for contacting [redacted] in error, and any emotional distress this may have caused. By all means, this was not the intent of Dynamic Recovery Solutions, LLC. Sincerely,[redacted] Compliance Administrator Dynamic Recovery Solutions[redacted]
[redacted]
RevDex.com of Upstate South Carolina (Greenville, SC)
408 North Church Street, Suite C
Greenville, SC 29601-2164
Dear
[redacted],
We have read
[redacted] complaint and reviewed the account that has been placed with us by
our client. Dynamic Recovery Solutions (DRS) acknowledges that [redacted] is
disputing this account due to her paying for it prior to it being received by
DRS. Per company policy when a complaint of this nature is
received, we cease all activity on the account in our office and the file is
returned to our client.
We have requested that this account be removed from [redacted] credit report.
If [redacted] has any further questions or concerns, we
encourage her to contact our Chief Compliance Officer at [redacted].
We do apologize for any inconvenience that [redacted] may have
experienced.
[redacted]
Revdex.com of
Upstate South Carolina (Greenville, SC)
408 North Church Street, Suite C
Greenville, SC 29601-2164
Dear [redacted]
We have received [redacted]'s rebuttal to our response. Dynamic Recovery Solutions acknowledges the fact that [redacted] is disputing this account stating that she never opened it. In my last response I stated that this account will be returned to our client meaning that Dynamic Recovery Solutions does not own the account that has been placed in our office for collections; therefore now that it has been deemed and noncollectable account due to the claim of fraud it will be returned to our client who owns the account at this time.
If
[redacted] has any further questions or concerns, we encourage her to contact
our Chief Compliance Officer [redacted] at [redacted]. We do
apologize for any inconvenience that [redacted] may have experienced.
Regards,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me.
Dynamic Recovery Solutions requested the account #[redacted] is listed on the mailing that they sent me, saying they could not find me in there system.
I also want to re-state I do not have any bad debt that is unpaid. My credit is monitored closely and my reports will show I have no and have had no bad debts.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and have determined that this does not resolve my complaint.
Regards,
[redacted]
This company calls my phone number and has a non-specific subject for its collection call. They are simply looking for "a person at this number, in an effort to collect a debt". There is NO person at this number who owes ANY debt, and the company is fishing for information. They hide that phishing purpose under the guise of "an attempt to collect a debt". A senior citizen, like ME, is outraged and calls back, giving them confidential information in order to defend themselves. This company can CLAIM that they're legitimate. However - this has been an ongoing issue for me from this company for several years now. I've complained, and they back off. Then I hit their "list" again, and they begin the calls anew.This company's calls are NOT legitimate!! They are scams for the purpose of gathering confidential information from people with good credit...and we all know where our information goes from there!!
Now they're asking for me to provide them with ADDITIONAL information so that they can "stop calling" my phone number. After that information (and other information) is provided to them, they will have an open window to come sneaking through for more phishing scam activity.
I've been advised to NOT provide MORE information for this company!!! I launched a formal complaint on this site so that others who are having trouble with this company can know NOT to respond to them. Providing MORE information is not the way to address the problem - there is no resolution in that. Instead, In doing so, I would be giving them what they wanted in the first place!!
I have a serious issue in being required to provide more information to this company!! My telephone number is listed in the telephone book, under my name. It is available online in telephone directories. There is no LEGITIMATE purpose for their demand for me to submit that information.
I've been encouraged to search for any class action lawsuit activity against this company. That will be my next project, as I'm finally outraged enough to take further steps to expose what's going on. All we're asking is that we can have "reasonable" protection from these scams. It's amazing that agencies like The Revdex.com are, instead, protecting the scammers themselves with requirements to provide more personal information for them.
[redacted]
Greetings [redacted]
Dynamic Recovery Solutions is a legitimate third party collection agency who collects on past due accounts for our clients. Typically, the original...
creditor will exhaust their collection attempts, and sell the defaulted account to a collection agency like Dynamic Recovery Solutions. In the collections industry our client may sell their accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made by contacting you all at this point. Further, as a result of the turnover of accounts in the collections industry, oftentimes there is inaccurate outdated information for contact purposes. There is a process called the acquisition of location information to obtain a current phone, address etc., which possibly prompted the phone call to you trying to reach your wife---with that process we are not aware unless notified that it is not a good contact number to reach her. The account is normally sold into collections, so that the original creditor can recoup their loss for non-payment of the defaulted account. Typically any identifiable information would be a part of the original contract that was sold into collections, including, but not limited to, telephone number, address, etc.
Further, you stated in your complaint that you have asked for proof of the alleged debt several times regarding this account, and it appears that Dynamic Recovery Solutions has made a couple of attempts to send the debt validation in writing for this account on 10-1-14, and on 10-2-14 to the address of: [redacted], which appears to be an outdated address. According to the Fair Debt Collections Practices Act; debt validation letter must include the following information:
· the amount of the debt;
· the name of the creditor to whom the debt is owed;
· a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector;
· a statement that if the consumer notifies the debt collector in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector; and
· a statement that, upon the consumer's written request within the thirty-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor.
· If the consumer notifies the debt collector in writing within the thirty-day period described in subsection (a) that the debt, or any portion thereof, is disputed, or that the consumer requests the name and address of the original creditor, the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collector. We apologize for any inconvenience this may have caused on your behalf. Per company policy when a complaint of this nature is received the account is placed in a "cease & desist" status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further contact from Dynamic Recovery Solutions regarding this account. If you have any further questions or concerns, feel free to contact the Compliance Department.
With Best Regards,
[redacted]
Compliance Auditor
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.
Cause I was harassed by phone and they told me they have my credit card bank account on file and they will take money from it for a doctor bill I am not aware of. If the doctor bill is really mine they should had been paid for by [redacted] 100% so idk what's going on here other than somebody from this company is trying to scam me for a bill is not mine, cause I went to [redacted] office, this is what [redacted] told me and worst they trying to steal my money. I had [redacted] for the year 2011. [redacted] can provide u proof. I had [redacted] in the year 2014 and even surgery that [redacted] paid for 100%. [redacted] says if this bill is not paid by now is because somebody or someone is trying to put a bill on me that's not mine. So yes I smell a scam. I asked for these people to please send me the medical bill so [redacted] office can see it and these guys representing your company refused to do so? Ok bye for now. This is just part of my complaint..[redacted] told me all my doctor bills for 2011 and 2014 are all paid for by them..stop trying to steal my money.[redacted]
Regards,
[redacted]
Had the wrong information, but very polite. Asked for my address to verify, I said I wasn't comfortable with that, so they offered to provide the address THEY had. That's a first!
Revdex.com Case #; [redacted]
Dynamic Recovery Solutions is a
legitimate third party collection agency that collects on past due accounts for
our clients. Dynamic Recovery Solutions does not engage in any fraudulent
activity to...
misinform abuse or harass any consumer. We are currently licensed
and bonded in all applicable states that require such licensing, and would
receive severe penalties and fines for such fraudulent activity. The
consumer has received one validation notice from Dynamic Recovery Solutions
regarding the alleged debt on 26 February 2015, which is required to be sent
within a particular time frame according to the Fair Debt Collections Practices
Act. Per company policy when a complaint of this nature is received, the
account is placed in a "cease & desist" status.
Also, the account has been CLOSED in
our office due to the consumer disputing the account, and returned to our
client. There will be no further contact from Dynamic Recovery Solutions
regarding this matter.
By law and in compliance
with the Fair Debt Collection Practices Act (FDCPA) DRS MUST permanently cease
communications in relation to this account. There will be no further contact
with the consumer from Dynamic Recovery Solutions.
Our hours
of operation: Monday-Friday from 8:00am EST - 8:45pm EST, and Saturday from
8:00am EST-1:00pm EST. If the consumer has any further questions or concerns,
we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]
RE: [redacted], Complaint ID#[redacted]
Dear [redacted],
Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clients. Due to our client placing this delinquent account with DRS, the company then has a permissible purpose to create an inquiry on the consumer’s credit. The Fair Credit Reporting Act (FCRA) is the law that governs inquiries such as these.
Dynamic Recovery Solutions, LLC (DRS) does collect on past due accounts for our clients. Some of these accounts are out of the statute of limitations, which is the time frame a debt can be recovered through litigation or can be reported on a consumer’s credit report. This statute does not abolish a debt, therefore DRS was contacting the consumer to collect it. Being out of the statute of limitations can also explain why the consumer did not see this account on their credit report.
Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contact. The consumer’s account and phone numbers have been marked as cease and desist. If they receive any further contact they can utilize our website, [redacted] as a number may be associated with an account that does not be belong to them.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account.
[redacted]
mso-bidi-font-size: 12.0pt;">Dispute Resolution Director
Revdex.com of Upstate S.C.
408 North Church Street
Greenville, SC 29601-2164
RE: [redacted]
Dear [redacted]
Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contact. The consumer’s account and phone numbers have been marked as cease and desist. If they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account.
Sincerely,
Compliance Administrator
Dynamic Recovery Solutions
[redacted]
Dear [redacted], Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clients. Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have...
flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further contact with the consumer from Dynamic Recovery Solutions regarding this account. With best regards, [redacted] Compliance Auditor
Good afternoon [redacted] ID [redacted], We have researched your complaint of being contacted several times, and unfortunately, we are unable to locate any phone records of contacting you or anyone else. If we can be of further assistance, please advise immediately. Thanking you in advance.[redacted]...
[redacted],
Dynamic Recovery Solutions, LLC (DRS) is a legitimate collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made.
Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contact. The consumer’s account and phone numbers have been marked as cease and desist. If they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account.
Sincerely,
RE: Revdex.com Case #:[redacted] Good afternoon [redacted], Dynamic Recovery Solutions does not engage in any fraudulent activity to misinform abuse or harass any consumer. We are currently licensed and bonded in all applicable states that require such licensing, and would receive severe penalties and fines...
for such fraudulent activity. Customer service is our TOP priority, and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulations. I have personally monitored all phone calls where we spoke to your girlfriend, and our representative was more than professional, and polite. There were no comments regarding any threats to freeze your banking account. In fact, your girlfriend inquired as to making payments and/or settlement on the account to assist you due to your unemployment this year. Perhaps, you are referring to a different agency. I have attached items for your review as well. Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" status. Also, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matter. If you have any further questions or concerns, we encourage you to contact our customer service department at [email protected] or our toll free telephone number at[redacted]
We have read Mr. [redacted]' complaint and reviewed the account that has been placed with us by our...
client. Dynamic Recovery Solutions (DRS) acknowledges that Mr. [redacted] disputes this account. Per company policy when a complaint of this nature is received from your office, we cease all activity on the account in our office and the file is returned to our client for review.
In response to Mr. [redacted]' concern about his credit, we have not reported to the credit bureaus nor will we report in the future. DRS is a third party collection agency licensed in all applicable states to collect on past due accounts for our clients.
DRS always wants to acknowledge any concerns a consumer expresses regarding these type of matters. If Mr. [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] at ([redacted]). We do apologize for any inconvenience that Mr. [redacted] may have experienced.
Regards,
[redacted]
Compliance Representative
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I also want to ensure this will not affect my credit, because is false and untrue charges against me.
Regards,
[redacted]
Dear [redacted], Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contact. The consumer’s account and phone numbers have been marked as cease and desist. If they receive any further contact they can utilize our website,...
Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them. Regarding the statute of limitations or time barred debts; these are still considered valid debts. The statute of limitations simply is the time frame the original creditor can report a debt to an individual’s credit or take legal action against the consumer to retrieve the debt. In this case the original creditor has chosen a 3rd option, which is to sell the debt into collections to recoup their losses. The below government website goes into further details on what it means for a debt to be time barred, and will corroborate the previous statements. Source: http://www.consumer.ftc.gov/articles/0117-time-barred-debts Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account. Sincerely[redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
Good morning [redacted], We have received your complaint, and have successfully updated our records to indicate your concerns. Your information has been deleted from our systems, and you will receive no further contact from our office. Thanking you in advance. [redacted] Compliance...
Dear [redacted], As previously stated, Dynamic Recovery Solutions, LLC (DRS) is a legitimate collection agency that collects on past due accounts for our clients. We are a third party collection agency, meaning we do not own the debt and we are collecting on the debt on behalf of a client. In response to [redacted] concern about how we obtained her personal information, we obtained this information through skip tracing, the acquisition of location information. This information was provided to us through our client. During skip tracing, the use information such as maiden names, present names, relative names, previous addresses, and previous employers is used to gather information in regards to contacting an alleged debtor. Since we do not own this debt, we cannot control what happens with this information, because we can not speak on behalf of our client. We have placed this account in a do not call status, and we have sent this back to our client with the consumer's statement that this is not a valid account. This should be sufficient to prevent further contact to [redacted] We sincerely apologize for contacting [redacted] in error, and any emotional distress this may have caused. By all means, this was not the intent of Dynamic Recovery Solutions, LLC. Sincerely,[redacted] Compliance Administrator Dynamic Recovery Solutions[redacted]
[redacted]...
[redacted]
RevDex.com of Upstate South Carolina (Greenville, SC)
408 North Church Street, Suite C
Greenville, SC 29601-2164
Dear
[redacted],
We have read
[redacted] complaint and reviewed the account that has been placed with us by
our client. Dynamic Recovery Solutions (DRS) acknowledges that [redacted] is
disputing this account due to her paying for it prior to it being received by
DRS. Per company policy when a complaint of this nature is
received, we cease all activity on the account in our office and the file is
returned to our client.
We have requested that this account be removed from [redacted] credit report.
If [redacted] has any further questions or concerns, we
encourage her to contact our Chief Compliance Officer at [redacted].
We do apologize for any inconvenience that [redacted] may have
experienced.
Regards,
[redacted]
Compliance
Representative
[redacted]
Revdex.com of
Upstate South Carolina (Greenville, SC)
408 North Church Street, Suite C
Greenville, SC 29601-2164
Dear [redacted]
We have received [redacted]'s rebuttal to our response. Dynamic Recovery Solutions acknowledges the fact that [redacted] is disputing this account stating that she never opened it. In my last response I stated that this account will be returned to our client meaning that Dynamic Recovery Solutions does not own the account that has been placed in our office for collections; therefore now that it has been deemed and noncollectable account due to the claim of fraud it will be returned to our client who owns the account at this time.
If
[redacted] has any further questions or concerns, we encourage her to contact
our Chief Compliance Officer [redacted] at [redacted]. We do
apologize for any inconvenience that [redacted] may have experienced.
Regards,
[redacted]
Compliance
Representative
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me.
Dynamic Recovery Solutions requested the account #[redacted] is listed on the mailing that they sent me, saying they could not find me in there system.
I also want to re-state I do not have any bad debt that is unpaid. My credit is monitored closely and my reports will show I have no and have had no bad debts.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and have determined that this does not resolve my complaint.
Regards,
[redacted]
This company calls my phone number and has a non-specific subject for its collection call. They are simply looking for "a person at this number, in an effort to collect a debt". There is NO person at this number who owes ANY debt, and the company is fishing for information. They hide that phishing purpose under the guise of "an attempt to collect a debt". A senior citizen, like ME, is outraged and calls back, giving them confidential information in order to defend themselves. This company can CLAIM that they're legitimate. However - this has been an ongoing issue for me from this company for several years now. I've complained, and they back off. Then I hit their "list" again, and they begin the calls anew.This company's calls are NOT legitimate!! They are scams for the purpose of gathering confidential information from people with good credit...and we all know where our information goes from there!!
Now they're asking for me to provide them with ADDITIONAL information so that they can "stop calling" my phone number. After that information (and other information) is provided to them, they will have an open window to come sneaking through for more phishing scam activity.
I've been advised to NOT provide MORE information for this company!!! I launched a formal complaint on this site so that others who are having trouble with this company can know NOT to respond to them. Providing MORE information is not the way to address the problem - there is no resolution in that. Instead, In doing so, I would be giving them what they wanted in the first place!!
I have a serious issue in being required to provide more information to this company!! My telephone number is listed in the telephone book, under my name. It is available online in telephone directories. There is no LEGITIMATE purpose for their demand for me to submit that information.
I've been encouraged to search for any class action lawsuit activity against this company. That will be my next project, as I'm finally outraged enough to take further steps to expose what's going on. All we're asking is that we can have "reasonable" protection from these scams. It's amazing that agencies like The Revdex.com are, instead, protecting the scammers themselves with requirements to provide more personal information for them.
[redacted]
RE: Revdex.com Case No: [redacted]
Greetings [redacted]
Dynamic Recovery Solutions is a legitimate third party collection agency who collects on past due accounts for our clients. Typically, the original...
creditor will exhaust their collection attempts, and sell the defaulted account to a collection agency like Dynamic Recovery Solutions. In the collections industry our client may sell their accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made by contacting you all at this point. Further, as a result of the turnover of accounts in the collections industry, oftentimes there is inaccurate outdated information for contact purposes. There is a process called the acquisition of location information to obtain a current phone, address etc., which possibly prompted the phone call to you trying to reach your wife---with that process we are not aware unless notified that it is not a good contact number to reach her. The account is normally sold into collections, so that the original creditor can recoup their loss for non-payment of the defaulted account. Typically any identifiable information would be a part of the original contract that was sold into collections, including, but not limited to, telephone number, address, etc.
Further, you stated in your complaint that you have asked for proof of the alleged debt several times regarding this account, and it appears that Dynamic Recovery Solutions has made a couple of attempts to send the debt validation in writing for this account on 10-1-14, and on 10-2-14 to the address of: [redacted], which appears to be an outdated address. According to the Fair Debt Collections Practices Act; debt validation letter must include the following information:
· the amount of the debt;
· the name of the creditor to whom the debt is owed;
· a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector;
· a statement that if the consumer notifies the debt collector in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector; and
· a statement that, upon the consumer's written request within the thirty-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor.
· If the consumer notifies the debt collector in writing within the thirty-day period described in subsection (a) that the debt, or any portion thereof, is disputed, or that the consumer requests the name and address of the original creditor, the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collector. We apologize for any inconvenience this may have caused on your behalf. Per company policy when a complaint of this nature is received the account is placed in a "cease & desist" status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further contact from Dynamic Recovery Solutions regarding this account. If you have any further questions or concerns, feel free to contact the Compliance Department.
With Best Regards,
[redacted]
Compliance Auditor
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.
Cause I was harassed by phone and they told me they have my credit card bank account on file and they will take money from it for a doctor bill I am not aware of. If the doctor bill is really mine they should had been paid for by [redacted] 100% so idk what's going on here other than somebody from this company is trying to scam me for a bill is not mine, cause I went to [redacted] office, this is what [redacted] told me and worst they trying to steal my money. I had [redacted] for the year 2011. [redacted] can provide u proof. I had [redacted] in the year 2014 and even surgery that [redacted] paid for 100%. [redacted] says if this bill is not paid by now is because somebody or someone is trying to put a bill on me that's not mine. So yes I smell a scam. I asked for these people to please send me the medical bill so [redacted] office can see it and these guys representing your company refused to do so? Ok bye for now. This is just part of my complaint..[redacted] told me all my doctor bills for 2011 and 2014 are all paid for by them..stop trying to steal my money.[redacted]
Regards,
[redacted]
Had the wrong information, but very polite. Asked for my address to verify, I said I wasn't comfortable with that, so they offered to provide the address THEY had. That's a first!
Revdex.com Case #; [redacted]
Dynamic Recovery Solutions is a
legitimate third party collection agency that collects on past due accounts for
our clients. Dynamic Recovery Solutions does not engage in any fraudulent
activity to...
misinform abuse or harass any consumer. We are currently licensed
and bonded in all applicable states that require such licensing, and would
receive severe penalties and fines for such fraudulent activity. The
consumer has received one validation notice from Dynamic Recovery Solutions
regarding the alleged debt on 26 February 2015, which is required to be sent
within a particular time frame according to the Fair Debt Collections Practices
Act. Per company policy when a complaint of this nature is received, the
account is placed in a "cease & desist" status.
Also, the account has been CLOSED in
our office due to the consumer disputing the account, and returned to our
client. There will be no further contact from Dynamic Recovery Solutions
regarding this matter.
By law and in compliance
with the Fair Debt Collection Practices Act (FDCPA) DRS MUST permanently cease
communications in relation to this account. There will be no further contact
with the consumer from Dynamic Recovery Solutions.
Our hours
of operation: Monday-Friday from 8:00am EST - 8:45pm EST, and Saturday from
8:00am EST-1:00pm EST. If the consumer has any further questions or concerns,
we encourage them to contact our customer service department at [redacted] or our toll free telephone number at [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]
RE: [redacted], Complaint ID#[redacted]
Dear [redacted],
Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clients. Due to our client placing this delinquent account with DRS, the company then has a permissible purpose to create an inquiry on the consumer’s credit. The Fair Credit Reporting Act (FCRA) is the law that governs inquiries such as these.
Dynamic Recovery Solutions, LLC (DRS) does collect on past due accounts for our clients. Some of these accounts are out of the statute of limitations, which is the time frame a debt can be recovered through litigation or can be reported on a consumer’s credit report. This statute does not abolish a debt, therefore DRS was contacting the consumer to collect it. Being out of the statute of limitations can also explain why the consumer did not see this account on their credit report.
Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contact. The consumer’s account and phone numbers have been marked as cease and desist. If they receive any further contact they can utilize our website, [redacted] as a number may be associated with an account that does not be belong to them.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account.
Sincerely,
[redacted]
Compliance Administrator
Dynamic Recovery Solutions
[redacted]
[redacted]
mso-bidi-font-size: 12.0pt;">Dispute Resolution Director
Revdex.com of Upstate S.C.
408 North Church Street
Greenville, SC 29601-2164
RE: [redacted]
Dear [redacted]
Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contact. The consumer’s account and phone numbers have been marked as cease and desist. If they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account.
Sincerely,
Compliance Administrator
Dynamic Recovery Solutions
[redacted]
Dear [redacted], Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clients. Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have...
flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further contact with the consumer from Dynamic Recovery Solutions regarding this account. With best regards, [redacted] Compliance Auditor
Good afternoon [redacted] ID [redacted], We have researched your complaint of being contacted several times, and unfortunately, we are unable to locate any phone records of contacting you or anyone else. If we can be of further assistance, please advise immediately. Thanking you in advance.[redacted]...
Compliance Auditor [redacted]
RE: [redacted], Complaint ID#[redacted]
Dear [redacted]...
[redacted],
Dynamic Recovery Solutions, LLC (DRS) is a legitimate collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made.
Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contact. The consumer’s account and phone numbers have been marked as cease and desist. If they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account.
Sincerely,
[redacted]
Compliance Administrator
Dynamic Recovery Solutions
[redacted]
RE: Revdex.com Case #:[redacted] Good afternoon [redacted], Dynamic Recovery Solutions does not engage in any fraudulent activity to misinform abuse or harass any consumer. We are currently licensed and bonded in all applicable states that require such licensing, and would receive severe penalties and fines...
for such fraudulent activity. Customer service is our TOP priority, and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulations. I have personally monitored all phone calls where we spoke to your girlfriend, and our representative was more than professional, and polite. There were no comments regarding any threats to freeze your banking account. In fact, your girlfriend inquired as to making payments and/or settlement on the account to assist you due to your unemployment this year. Perhaps, you are referring to a different agency. I have attached items for your review as well. Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" status. Also, your account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matter. If you have any further questions or concerns, we encourage you to contact our customer service department at [email protected] or our toll free telephone number at[redacted]
We have read Mr. [redacted]' complaint and reviewed the account that has been placed with us by our...
client. Dynamic Recovery Solutions (DRS) acknowledges that Mr. [redacted] disputes this account. Per company policy when a complaint of this nature is received from your office, we cease all activity on the account in our office and the file is returned to our client for review.
In response to Mr. [redacted]' concern about his credit, we have not reported to the credit bureaus nor will we report in the future. DRS is a third party collection agency licensed in all applicable states to collect on past due accounts for our clients.
DRS always wants to acknowledge any concerns a consumer expresses regarding these type of matters. If Mr. [redacted] has any further questions or concerns, we encourage him to contact our Chief Compliance Officer [redacted] at ([redacted]). We do apologize for any inconvenience that Mr. [redacted] may have experienced.
Regards,
[redacted]
Compliance Representative
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I also want to ensure this will not affect my credit, because is false and untrue charges against me.
Regards,
[redacted]
Dear [redacted], Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contact. The consumer’s account and phone numbers have been marked as cease and desist. If they receive any further contact they can utilize our website,...
Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them. Regarding the statute of limitations or time barred debts; these are still considered valid debts. The statute of limitations simply is the time frame the original creditor can report a debt to an individual’s credit or take legal action against the consumer to retrieve the debt. In this case the original creditor has chosen a 3rd option, which is to sell the debt into collections to recoup their losses. The below government website goes into further details on what it means for a debt to be time barred, and will corroborate the previous statements. Source: http://www.consumer.ftc.gov/articles/0117-time-barred-debts Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account. Sincerely[redacted] Compliance Administrator Dynamic Recovery Solutions [redacted]
Good morning [redacted], We have received your complaint, and have successfully updated our records to indicate your concerns. Your information has been deleted from our systems, and you will receive no further contact from our office. Thanking you in advance. [redacted] Compliance...
Auditor[redacted]