Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me so long as they follow through on removing the "Hard Inquiry" from my credit report AND request written confirmation from[redacted] be provided to me that it has in fact been removed.
Regards,
[redacted]
Thank you for the opportunity to respond to Ms. [redacted]'s Complaint. Based upon our review, we...
contacted Ms. [redacted] in good faith that we were reaching out to our Consumer as the telephone number was listed as a good contact number.
We are grateful Ms. [redacted] brought to our attention that we reached her in error. Dynamic Recovery Solutions has removed Ms. [redacted]'s telephone number ([redacted] from our system and placed it onto our internal "Do Not Call" list. Dynamic Recovery Solutions will not attempt to contact Ms. [redacted] in regards to this matter.
Dynamic Recovery Solutions is a third party collection agency licensed and bonded in all applicable states to Collect on past due account for Our clients. DRS always wants to
acknowledge any concerns a Consumer expresses regarding these types of matters.
We do apologize for any inconvenience that Ms. [redacted] may have experienced.
Regards,
[redacted]
Revdex.com of Upstate South Carolina (Greenville,
SC)
408 North Church
Street, Suite C
Greenville, SC 29601-2164
class="Default">
Dear [redacted]
We have read
[redacted]’s complaint and reviewed the account that has been placed with us
by our client. Customer experience is our top priority, and we are grateful
that [redacted] has brought this matter to our attention. We have entered a
request with via [redacted] for the removal of the trade line in question, that
request will take 30 to 45 days to reflect on her credit report.
If [redacted] has any further questions or concerns, we encourage her to contact our
Chief Compliance Officer [redacted] at [redacted].
We do apologize for any inconvenience that [redacted] may have
experienced.
Regards,
[redacted]
Compliance
Representative
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.
If Dynamic Recovery does in fact have this account they have not proven anything at this date. Also admitted in their response they reveal that the alleged debit is from a loan defaulted in 2005, Therefore they know that the debit they are claiming to attempt recovery on, is more than seven years old and can no longer be reported to any of the three credit reporting agencies. If this company continues with their attempts to collect and should they report the alleged debit I will sue them under the fair debt collection act and the fair debt reporting act in accordance with Federal Law. In my opinion Dynamic is attempting to do an illegal act of "refreshing the debit" by using illegal practices that they know are prohibited under Federal law!
Regards,[redacted]
Revdex.com Case #: [redacted]
Customer service is our TOP priority, and our representatives are
trained to be professional and follow all guidelines required by federal and
state laws and regulations. Our...
representative was extremely cordial, and
addressed all the consumer’s questions. DRS always want to acknowledge any
concerns a consumer expresses regarding these type of matters of disputing the
account, and DRS has sent the dispute letter in compliance with the Fair Debt
Collections Practices Act. Typically any personal and/or contact
information would be a part of the original contract that was sold into
collections, including, but not limited to, telephone number, address, etc. Our
representatives are trained to identify at least one or two pieces of personal
identifiable information to ensure the privacy rights of the consumer.
The consumer stated that they have never had a [redacted] account. I
have attached several telephone numbers associated with current and/or prior
addresses for the consumer, and possibly some family members. Oftentimes,
due to several business transactions it is quite possible that the consumer
would not recognize the creditor as stated. Many times companies make business
decisions to recoup their losses and/or increase gains where they will undergo
acquisitions and/or mergers with other companies. It is quite possible that the
consumer does not recognize [redacted] as the creditor due to potential mergers.
Due to the collection industry it is possible that the consumer was reached in
error. This is no longer a credit reporting issue per the Fair Credit Reporting
Act.
By law and in compliance with the Fair Debt Collection Practices
Act (FDCPA) if DRS cannot provide original documents once they are requested,
collection efforts from our company MUST permanently cease in relation to this
account.
Dynamic Recovery
Solutions also accepts verbal cease & desist. Per company policy when a
complaint of this nature is received, the account is placed in a "cease
& desist" status. Also, the account has been CLOSED in our office, and
no further contact from Dynamic Recovery Solutions regarding this matter. If
the consumer has any further questions or concerns, we encourage them to
contact our customer service department at [redacted] or our toll
free telephone number at [redacted].
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I am disappointed that they did not resolve things to my satisfaction after the first time they contacted me.
Regards, [redacted]
My voice or tone was never raised to [redacted] at Dynamics Recovery Solutions and they should be ashamed of themselves for being such liars when clearly the recording shows that mu tone NEVER changed and if they felt as though it was an escalated call because their rep was RUDE and they don't want to admit it...the manager should have not been a coward and corrected her so with that being said...I will not agree with their statement until it is stated accurately.
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. Regards,[redacted]
[redacted]
Revdex.com of Upstate South Carolina (Greenville,
SC)
408 North Church
Street, Suite C
Greenville, SC 29601-2164
class="Default">
Dear [redacted]
We have read
[redacted] complaint and reviewed the accounts that have been placed with us
by our clients. Dynamic Recovery Solutions acknowledges that [redacted] is
disputing this account and requesting no further contact.
Per company policy when a complaint of this nature is received,
we cease all activity on the account in our office and the files are returned
to our client.
If [redacted] has any further questions or concerns, we encourage her to contact our
Chief Compliance Officer [redacted] at [redacted].
We do apologize for any inconvenience that [redacted] may have
experienced.
Regards,
[redacted]
Compliance
Representative
Revdex.com Case #: [redacted]
Customer service is our TOP priority, and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulations. It is certainly not a practice of Dynamic Recovery Solutions to continually contact any consumer that has disputed an account. The consumer states that she has pulled her consumer report with no indication of the alleged debt. However, this is no longer a credit reporting issue due to the time lapse.
Due to several business exchanges, it is possible that a mistake could have been made by contacting the consumer at this point. Further, as a result of the turnover of accounts in the collections industry, oftentimes there is inaccurate information for contact purposes.
We acknowledge that the consumer is disputing this account. Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" status. Also, the account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matter. We sincerely apologize for any inconvenience this may have caused for the consumer. If you have any further questions or concerns, we encourage you to contact our customer service department at [redacted] or our toll free telephone number at [redacted].
[redacted]Dispute Resolution Director
Revdex.com of Upstate S.C.
408 North Church Street
Greenville, SC 29601-2164
RE:[redacted]
Dear [redacted]
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further collection activity from DRS regarding this account.
[redacted]
face="Calibri">Revdex.com of
Upstate South Carolina (Greenville, SC)
408 North Church Street, Suite C
Greenville, SC 29601-2164
Dear [redacted]
We have read [redacted]
complaint and reviewed the account that has been placed with us by our client.
It seems that [redacted] received a letter from Dynamic Recovery Solutions
(DRS) in error. DRS acknowledges that [redacted] is disputing the account and
in compliance with the Fair Debt Collection Practices Act (FDCPA) we have
ceased all activity on this account and it will no longer be serviced in our
office.
If [redacted] has any further
questions or concerns, we encourage her to contact our Chief Compliance Officer
[redacted] at [redacted]
We sincerely apologize for any
inconvenience that the consumer may have experienced.
RE: Case #[redacted],
Good afternoon,
Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clients. Customer service is our TOP priority, and our representatives are trained to be professional and follow all guidelines...
required by federal and state laws and regulations. Dynamic Recovery Solutions does not engage in any fraudulent activity to misinform abuse or harass any consumer. We are currently licensed and bonded in all applicable states that require such licensing, and would receive severe penalties and fines for such fraudulent activity. Dynamic Recovery Solutions acknowledges your dispute, and will handle accordingly. Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. If you have any further questions or concerns, we encourage you to contact our customer service department at [redacted] or our toll free telephone number at [redacted].
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]
[redacted]
Revdex.com of Upstate South Carolina (Greenville,...
SC)
408 North Church Street, Suite C
Greenville, SC 29601-2164
Dear [redacted],
We have read [redacted]’ complaint and reviewed the account that
has been placed with us by our client. Dynamic Recovery Solutions (DRS) acknowledges that [redacted] is
disputing this account and requesting no further contact except for the media
on the account that she has requested. By law and in
compliance with the Fair Debt Collection Practices Act (FDCPA) if DRS cannot
provide original documents once they are requested, collection efforts from our
company MUST permanently cease in relation to this account.
Per company policy when a complaint of this nature is
received, we cease all collection activity on the account in our office and the
file is returned to our client.
If [redacted] has
any further questions or concerns, we encourage her to contact our Chief Compliance
Officer [redacted] at [redacted]. We do apologize for any inconvenience
that [redacted] may have experienced.
Revdex.com Case #: [redacted]
Dynamic Recovery Solutions did advise the consumer that we have requested all entries to be removed from their consumer report, and also, listed the normal projected completion time frame. We also sent the request forms that were sent to the consumer reporting agency. We only report to [redacted], and [redacted] only. The forms submitted indicate deletion. DRS has closed this file as complete.
be sure it is closed and my info is done away with thanks for you support br>
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted] and have determined that this does not resolve my complaint.
It is alleged in responce by the business that I have contacted them to advise that the debt in question was discharged in Chapter 7 Bancruptcy.
That's not true.
Since I don't know what debt the agency was trying to collect there was no way for me to definitively state that it was discharged in Chapter 7 Bancruptcy.
What I did was asking them to provide any verification of the debt. At some point during conversation the agency admitted that they have no record of alleged debt except that it is dated from year 2001. At this point I replied that IF THERE WAS ANY DEBT AT ALL IT WOULD HAVE BEEN DISCHARGED IN 2004, WHEN I HAD CHAPTER 7 BANCRUPTCY FILED AND DISCHARGED IN FEDERAL COURT OF NEW JERSEY. I did NOT say that the debt they allege I owe them was discharged as well, because I DO NOT KNOW WHAT DEBT THIS AGENCY REFERS TO.
When agency claimed to be a "Third party collector" , I demanded them (including IN WRITING) to VALIDATE and to provide me with full contact information of current onwer of the alleged debt. As of this day I DO NOT HAVE THIS INFORMATION, even though I have requested it from the agency.
The agency also committed a major violation of law IF IT INDEED tried to collect the debt which was discharged in Chapter 7 Bancruptcy case and I intend to use ALL LEGAL MEANS available to me to pursue this matter in Court of Law. I hereby request FULL DISCLOSURE of all the information from the agency, including the full contact information of the current owner of the alleged debt and full disclosure/itemization of the account numbers/debt that I allegedly owed them.
Regards,
[redacted]
[redacted] Consumer Operations Director Revdex.com of the Upstate 408 North Church...
Street, Suite C Greenville, SC 29601
Dear Ms. [redacted],
We have read Ms. [redacted]'s complaint and reviewed the accounts that have been placed with us by our client. Dynamic Recovery Solutions (DRS) acknowledges Ms. [redacted] disputes the debt. Per company policy when a complaint of this nature is received from your office, we cease all activity on the account in our office. We have notified our client of the consumer's complaint with thorough documentation. Dynamic Recovery Solutions will no longer service this account.
Dynamic Recovery Solutions does not condone any fraudulent activity; deceptive acts, abuse or harassment of any form to a consumer.
Dynamic Recovery Solutions is a third party collection agency licensed in all applicable states to collect on past due accounts for our clients. DRS always wants to acknowledge any concerns a consumer expresses regarding these type of matters. We do apologize for any inconvenience that Ms. [redacted] may have experienced.
Regards,
[redacted]Dispute Resolution Director
Revdex.com of Upstate S.C.
408 North Church Street
Greenville, SC 29601-2164
RE: [redacted]
Dear [redacted]
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further collection activity from DRS regarding this account.
Sincerely,
Any other info would be great. This company charged me in error. Never been to them for a payday loan. Phone number or something would be great
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me so long as they follow through on removing the "Hard Inquiry" from my credit report AND request written confirmation from[redacted] be provided to me that it has in fact been removed.
Regards,
[redacted]
Thank you for the opportunity to respond to Ms. [redacted]'s Complaint. Based upon our review, we...
contacted Ms. [redacted] in good faith that we were reaching out to our Consumer as the telephone number was listed as a good contact number.
We are grateful Ms. [redacted] brought to our attention that we reached her in error. Dynamic Recovery Solutions has removed Ms. [redacted]'s telephone number ([redacted] from our system and placed it onto our internal "Do Not Call" list. Dynamic Recovery Solutions will not attempt to contact Ms. [redacted] in regards to this matter.
Dynamic Recovery Solutions is a third party collection agency licensed and bonded in all applicable states to Collect on past due account for Our clients. DRS always wants to
acknowledge any concerns a Consumer expresses regarding these types of matters.
We do apologize for any inconvenience that Ms. [redacted] may have experienced.
Regards,
Jeremy M[redacted] Compliance Representative
[redacted]
Revdex.com of Upstate South Carolina (Greenville,
SC)
408 North Church
Street, Suite C
Greenville, SC 29601-2164
class="Default">
Dear [redacted]
We have read
[redacted]’s complaint and reviewed the account that has been placed with us
by our client. Customer experience is our top priority, and we are grateful
that [redacted] has brought this matter to our attention. We have entered a
request with via [redacted] for the removal of the trade line in question, that
request will take 30 to 45 days to reflect on her credit report.
If [redacted] has any further questions or concerns, we encourage her to contact our
Chief Compliance Officer [redacted] at [redacted].
We do apologize for any inconvenience that [redacted] may have
experienced.
Regards,
[redacted]
Compliance
Representative
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.
If Dynamic Recovery does in fact have this account they have not proven anything at this date. Also admitted in their response they reveal that the alleged debit is from a loan defaulted in 2005, Therefore they know that the debit they are claiming to attempt recovery on, is more than seven years old and can no longer be reported to any of the three credit reporting agencies. If this company continues with their attempts to collect and should they report the alleged debit I will sue them under the fair debt collection act and the fair debt reporting act in accordance with Federal Law. In my opinion Dynamic is attempting to do an illegal act of "refreshing the debit" by using illegal practices that they know are prohibited under Federal law!
Regards,[redacted]
Revdex.com Case #: [redacted]
Customer service is our TOP priority, and our representatives are
trained to be professional and follow all guidelines required by federal and
state laws and regulations. Our...
representative was extremely cordial, and
addressed all the consumer’s questions. DRS always want to acknowledge any
concerns a consumer expresses regarding these type of matters of disputing the
account, and DRS has sent the dispute letter in compliance with the Fair Debt
Collections Practices Act. Typically any personal and/or contact
information would be a part of the original contract that was sold into
collections, including, but not limited to, telephone number, address, etc. Our
representatives are trained to identify at least one or two pieces of personal
identifiable information to ensure the privacy rights of the consumer.
The consumer stated that they have never had a [redacted] account. I
have attached several telephone numbers associated with current and/or prior
addresses for the consumer, and possibly some family members. Oftentimes,
due to several business transactions it is quite possible that the consumer
would not recognize the creditor as stated. Many times companies make business
decisions to recoup their losses and/or increase gains where they will undergo
acquisitions and/or mergers with other companies. It is quite possible that the
consumer does not recognize [redacted] as the creditor due to potential mergers.
Due to the collection industry it is possible that the consumer was reached in
error. This is no longer a credit reporting issue per the Fair Credit Reporting
Act.
By law and in compliance with the Fair Debt Collection Practices
Act (FDCPA) if DRS cannot provide original documents once they are requested,
collection efforts from our company MUST permanently cease in relation to this
account.
Dynamic Recovery
Solutions also accepts verbal cease & desist. Per company policy when a
complaint of this nature is received, the account is placed in a "cease
& desist" status. Also, the account has been CLOSED in our office, and
no further contact from Dynamic Recovery Solutions regarding this matter. If
the consumer has any further questions or concerns, we encourage them to
contact our customer service department at [redacted] or our toll
free telephone number at [redacted].
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I am disappointed that they did not resolve things to my satisfaction after the first time they contacted me.
Regards, [redacted]
My voice or tone was never raised to [redacted] at Dynamics Recovery Solutions and they should be ashamed of themselves for being such liars when clearly the recording shows that mu tone NEVER changed and if they felt as though it was an escalated call because their rep was RUDE and they don't want to admit it...the manager should have not been a coward and corrected her so with that being said...I will not agree with their statement until it is stated accurately.
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. Regards,[redacted]
[redacted]
Revdex.com of Upstate South Carolina (Greenville,
SC)
408 North Church
Street, Suite C
Greenville, SC 29601-2164
class="Default">
Dear [redacted]
We have read
[redacted] complaint and reviewed the accounts that have been placed with us
by our clients. Dynamic Recovery Solutions acknowledges that [redacted] is
disputing this account and requesting no further contact.
Per company policy when a complaint of this nature is received,
we cease all activity on the account in our office and the files are returned
to our client.
If [redacted] has any further questions or concerns, we encourage her to contact our
Chief Compliance Officer [redacted] at [redacted].
We do apologize for any inconvenience that [redacted] may have
experienced.
Regards,
[redacted]
Compliance
Representative
Revdex.com Case #: [redacted]
Customer service is our TOP priority, and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulations. It is certainly not a practice of Dynamic Recovery Solutions to continually contact any consumer that has disputed an account. The consumer states that she has pulled her consumer report with no indication of the alleged debt. However, this is no longer a credit reporting issue due to the time lapse.
Due to several business exchanges, it is possible that a mistake could have been made by contacting the consumer at this point. Further, as a result of the turnover of accounts in the collections industry, oftentimes there is inaccurate information for contact purposes.
We acknowledge that the consumer is disputing this account. Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" status. Also, the account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matter. We sincerely apologize for any inconvenience this may have caused for the consumer. If you have any further questions or concerns, we encourage you to contact our customer service department at [redacted] or our toll free telephone number at [redacted].
March 5, 2014
[redacted]Dispute Resolution Director
Revdex.com of Upstate S.C.
408 North Church Street
Greenville, SC 29601-2164
RE:[redacted]
Dear [redacted]
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further collection activity from DRS regarding this account.
Sincerely,
[redacted]
Dynamic Recovery Solutions
[redacted]%3
[redacted]
face="Calibri">Revdex.com of
Upstate South Carolina (Greenville, SC)
408 North Church Street, Suite C
Greenville, SC 29601-2164
Dear [redacted]
We have read [redacted]
complaint and reviewed the account that has been placed with us by our client.
It seems that [redacted] received a letter from Dynamic Recovery Solutions
(DRS) in error. DRS acknowledges that [redacted] is disputing the account and
in compliance with the Fair Debt Collection Practices Act (FDCPA) we have
ceased all activity on this account and it will no longer be serviced in our
office.
If [redacted] has any further
questions or concerns, we encourage her to contact our Chief Compliance Officer
[redacted] at [redacted]
We sincerely apologize for any
inconvenience that the consumer may have experienced.
Regards,
[redacted]
RE: Case #[redacted],
Good afternoon,
Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clients. Customer service is our TOP priority, and our representatives are trained to be professional and follow all guidelines...
required by federal and state laws and regulations. Dynamic Recovery Solutions does not engage in any fraudulent activity to misinform abuse or harass any consumer. We are currently licensed and bonded in all applicable states that require such licensing, and would receive severe penalties and fines for such fraudulent activity. Dynamic Recovery Solutions acknowledges your dispute, and will handle accordingly. Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. If you have any further questions or concerns, we encourage you to contact our customer service department at [redacted] or our toll free telephone number at [redacted].
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]
[redacted]
Revdex.com of Upstate South Carolina (Greenville,...
SC)
408 North Church Street, Suite C
Greenville, SC 29601-2164
Dear [redacted],
We have read [redacted]’ complaint and reviewed the account that
has been placed with us by our client. Dynamic Recovery Solutions (DRS) acknowledges that [redacted] is
disputing this account and requesting no further contact except for the media
on the account that she has requested. By law and in
compliance with the Fair Debt Collection Practices Act (FDCPA) if DRS cannot
provide original documents once they are requested, collection efforts from our
company MUST permanently cease in relation to this account.
Per company policy when a complaint of this nature is
received, we cease all collection activity on the account in our office and the
file is returned to our client.
If [redacted] has
any further questions or concerns, we encourage her to contact our Chief Compliance
Officer [redacted] at [redacted]. We do apologize for any inconvenience
that [redacted] may have experienced.
Regards,
[redacted]
Compliance Representative
Revdex.com Case #: [redacted]
Dynamic Recovery Solutions did advise the consumer that we have requested all entries to be removed from their consumer report, and also, listed the normal projected completion time frame. We also sent the request forms that were sent to the consumer reporting agency. We only report to [redacted], and [redacted] only. The forms submitted indicate deletion. DRS has closed this file as complete.
be sure it is closed and my info is done away with thanks for you support br>
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted] and have determined that this does not resolve my complaint.
It is alleged in responce by the business that I have contacted them to advise that the debt in question was discharged in Chapter 7 Bancruptcy.
That's not true.
Since I don't know what debt the agency was trying to collect there was no way for me to definitively state that it was discharged in Chapter 7 Bancruptcy.
What I did was asking them to provide any verification of the debt. At some point during conversation the agency admitted that they have no record of alleged debt except that it is dated from year 2001. At this point I replied that IF THERE WAS ANY DEBT AT ALL IT WOULD HAVE BEEN DISCHARGED IN 2004, WHEN I HAD CHAPTER 7 BANCRUPTCY FILED AND DISCHARGED IN FEDERAL COURT OF NEW JERSEY. I did NOT say that the debt they allege I owe them was discharged as well, because I DO NOT KNOW WHAT DEBT THIS AGENCY REFERS TO.
When agency claimed to be a "Third party collector" , I demanded them (including IN WRITING) to VALIDATE and to provide me with full contact information of current onwer of the alleged debt. As of this day I DO NOT HAVE THIS INFORMATION, even though I have requested it from the agency.
The agency also committed a major violation of law IF IT INDEED tried to collect the debt which was discharged in Chapter 7 Bancruptcy case and I intend to use ALL LEGAL MEANS available to me to pursue this matter in Court of Law. I hereby request FULL DISCLOSURE of all the information from the agency, including the full contact information of the current owner of the alleged debt and full disclosure/itemization of the account numbers/debt that I allegedly owed them.
Regards,
[redacted]
[redacted] Consumer Operations Director Revdex.com of the Upstate 408 North Church...
Street, Suite C Greenville, SC 29601
Dear Ms. [redacted],
We have read Ms. [redacted]'s complaint and reviewed the accounts that have been placed with us by our client. Dynamic Recovery Solutions (DRS) acknowledges Ms. [redacted] disputes the debt. Per company policy when a complaint of this nature is received from your office, we cease all activity on the account in our office. We have notified our client of the consumer's complaint with thorough documentation. Dynamic Recovery Solutions will no longer service this account.
Dynamic Recovery Solutions does not condone any fraudulent activity; deceptive acts, abuse or harassment of any form to a consumer.
Dynamic Recovery Solutions is a third party collection agency licensed in all applicable states to collect on past due accounts for our clients. DRS always wants to acknowledge any concerns a consumer expresses regarding these type of matters. We do apologize for any inconvenience that Ms. [redacted] may have experienced.
Regards,
[redacted] Compliance Representative
February 28, 2014
[redacted]Dispute Resolution Director
Revdex.com of Upstate S.C.
408 North Church Street
Greenville, SC 29601-2164
RE: [redacted]
Dear [redacted]
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further collection activity from DRS regarding this account.
Sincerely,
[redacted]
Dynamic Recovery Solutions
[redacted]
Any other info would be great. This company charged me in error. Never been to them for a payday loan. Phone number or something would be great
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]