I don't buy extended warranties because I don't like the hassle that goes with themBut when the cashier at the Crystal Lake store tried to sell it to me I said "no I don't like them because you have to call a number then ship your product and it's not worth itThey then told me no problem you just bring it back here with your receipt and they will take care of you hereI then asked are you sure which company do they use for the warrentyThey said they don't it's just fine hereWhen my item broke I went back to my Walmart to exchangeThis is where my expirence was terribleThe lady at the counter had an attitude right awayShe was very short with her questions and very combativeI handed her my receipt and she told my oh this is too old you can't return itI told her look at the receipt again I bought a two year warrantyShe then said oh then you have to call the manufacturerI said why do I have to call the manufacture when I bought a plan from WalmartShe then was that's how it works I can't help youI asked for her managerWhen he came over he was nice but the only suggestion he had was for me to go to the Walmart from where I bought it from and return it thereThe Walmart I got it from was min away why could I just get this taken care of right here if they are just going to do it thereI told him I was not going to drive all the way there when this is the same storeI then talked to the store managerShe was also nice and polite but had no idea how the warranty even workedShe pulled out the brochure which I should have gotten in the first place and told me I just have to call this number but then couldn't even find the number to callSo now I had a brochure that told me nothing and a"store manager" with no solutionI then teexplain to her about how I was lied to when I bought this and I should not be held responsible for either bad training or a sales associate with pressure to sell these plans at any costShe then also said that it wasn't her store that sold it so I should go to the Walmart where I got it fromMaybe a good thing would have been for her to call the other store to see what they would do so maybe I wouldn't waste my timeMaybe the next time I'll just do what the scammers do and just bring it in with no teceipt at all and get there store creditLesson learned for trying to do things the right and honest wayThanks for nothing Walmart
On the Walmart Appthey had laptops advertised for about $at the Seagoville locationI drove about minutes away from my closest Wal-Mart to grab a couple of these laptops for my children When I arrived I headed straight to the electronic department, found the laptop and made sure the serial numbers match the one in the adOnce I confirmed that the laptops did match I asked Misty, the cashier, to scan the laptopShe then told me that the price was not $it was more like $I showed her the ad and the matching model numbers and she rushed off to find someone In chargeA few minutes later she brought back a very rude and nasty assistant manager named GingerGinger was more interested in belittling me than helping me, and despite what was shown on there app she insisted that I wasn't getting anythingI am very dissatisfied with the poor quality of customer service Wal marts employees provide there customers and also with their deceptive advertising tacticsI will take my business and money elsewhere!
The manager attempted to force an upsell on an unnecessary service
I tried to get an oil change, however the manager on duty refused unless I purchased a full synthetic oil changeShe indicated it was required by the manufacturer of my vehicleI explained to her my owners manual said otherwise, and I would like a conventional oil change, and she still refusedNot only was the manger giving information, but she was rude about it as well, telling me I was wrongI had my manual in the truckI requested a written explanation twice, and had both requests ignoredI had to make plans to get an oil change in the middle of the day, and then was refused service
I took my vehicle to Wal-Mart Tire Center in Frankfort, Kentucky on 12-18-due to a nail in my tire and requested a patch or a new tire I was greeted rudely by the first employee I was told it would take minutes for my vehicle to be worked on even though no other customers waiting and no cars inside or outside the garage The employees in the garage were horse playing passing a ball when I arrived Another employee put me in their waiting area and asked me my last name I was not notified when my vehicle was completed and was told by the same employee who put me I the waiting area he could not find me even though I was the only one there and had not moved About a week later my tire light returned back one I was out of town and took it to another place of business I was told my tire pressure sensor was broken and had been glued back together I was not informed of this and Wal-Mart let me leave in a vehicle with a broken car part that they broke This is unsafe, deceitful and poor customer service I am now out $to have the piece that they broke replaced
I purchased a tent online for next day store pickupThe store email twice saying it has been delayedCalled customer service and the said the store was looking for the item and that they could not give me a date to pick the item upI asked to have my money back to purchase a tent somewhere else due to time constraints on my endShe canceled my order then informed me that it would take business days to get my money backI then looked online and it showed the tent available for pick up now miles from the store that said they could not find itI called customer service to see if they I could just go pick it up from that store instead they said I would have to re-purchase the item and wait for the other money to returnWhen money is tight this is a problemI just want a tent to take the Boy Scout den that I run camping and I am hopefully not going to cancel if I can buy a tentThanks
Autocare Center at Walmart on Kirkman/Metrowest in Orlando
Upon purchasing a new tire be aware they add an optional Road Hazard Coverage in the amount of $per tire without asking youOnce you complain it takes over minutes to reprint the invoiceI was told the system takes a while to updateAlso, they charge $for a lifetime tire balance, which is recommended of course, but according to them it is MANDATORY by state lawThat is NOT trueBe aware of this place and verify your invoice before payingThey are liars and they do have a really bad attitude
I bought a car battery from Walmart and it was Defective
No replacement available and no refund!
On July 16, I bought a car battery from Walmart @ Neptune, NJ State Route
The battery is defective and is not working any more it also has year replacementToday I went to the store to make an exchange because of the issue and the first person that take care of me was very helpful, she started to make a refund so I told her I needed an exchangeShe told me to go to get the new one and she will be waiting for me to do the transactionI went to look for the battery and it was out of stockWhen I came back to the customer service counter it was a different person, a very rude lady told me she can't make any refund or exchangeWhen I ask for my old battery back she banged it over the counterAfter that I look for a manager that was very nice but didn't do my exchange neitherShe told me to go to another WalmartI did look into another store but the battery is out of stoc
Walmart Catoosa, OKlahoma refuses to accept my $return with recent receiptI have made two attempts and contacted the customer service hotline
I want to return an item that I purchased on August 16, It is a Swiffer Jet mop I paid $forI have the original receipt, and I paid with debit cardThe mop stopped working after a piece on the handle broke off with a few usesI first attempted to return it the evening of August 20th after it stopped working over the weekendThe CSA, *** *** refused to issue me a refund based on "We can't accept this because it looks used and worn out." I showed her the receipt and she still refusedI left the storeAnd my wife called the Walmart customer service hotline at WALMARTShe submitted a complaint, and the phone agent said they would forward it to the store manager, *** *** We have yet to get a response from anybody
Today, August 27th, I made a second attempt to return the mop because I need my money back and
day return policy and I was refused with a receipt for merchandise purchased at walmart in York SC
I bought some water at a location in york, sc sc I shopped here because they have a day return policy on merchandiseI seen no signs anywhere when purchasing that all water sales are final I went into the store today to return water the wrong kind was purchased And was refused they put up signs after a storm came through and they had lost power for a short timeIf I would have known before purchasing that I couldn't return if I didn't need or want it I would not have purchased at your locationThe water wasn't even my brand I buyI would like a full refund or Walmart card to purchase other items needed I even had a receipt
I ordered something online through walmart.comIt was listed as available for "same-day pickup" at this location I received an email a few hours later with an estimated pickup time The next day the item still was not available for pickup I called the store and they had "no record of my order" They cited a glitch in the system I asked to speak with a manager as I needed the item that dayI was put on hold for minutes I hung up and followed up with an online representative named *** He assured me the order was still processing Some time later I arrived in person at the store They did not know where my item was or what had happened to itI canceled the order at that time My money has not yet been returned and there has been no email confirmation of the cancellation Instead it still reads order processing I believe the claims of same day pickup at this location to be advertisingI could have ordered from *** Prime same day delivery without this problemVery poor customer service and failure to deliver on an advertised feature
Bought a straight talk phone card from Wal-Mart Dover, DE and the card was no goodWal-Mart refused to reimburse me the $Contacted Wal-Mart Headquarters twice and they refuse and/or ignoring the situation and won't return my phone callNot happy with Walmart ripping me offBe very careful when shopping at Wal-Mart
This is in Regards to Gift Cards purchased for me as a Birthday Gift on 3/from both my Mother and sister purchased at your Comstock Park , Walmart store, both purchased on separate date prior to my birthday when I received these
3/tried to use the First one at Taco Bell , a $Gift Card , go thru Drive Thru and surprise $Dollar balance , so proceed to use Second Card same day at Burger King a $Card and $Dollars available on that as wellHow embarrassing
Returned both cards to my Mom and sister they took to the Walmart store 4/explained to management and they treated my Mom and Sister with the most disrespect telling them they have nothing to do with the Gift cards and to call the 1-number on the back of the Gift CardsHow can you say that , You sell the cards it is your responsibility to make sure they are properly activated and treat your Customers with the Utmost Respect !!
walmart not only owes my Mother and Sister an a Apology they need to take care of this matter Promptly
I went to the Ferguson, MO Walmart I bought a 55' Samsung Smart TV for $ I came home and a 32' TV was in the box The stand for the 55' is in the box but not the right TVIt looks like the bottom of the box had been opened I went back to the store and showed them the TV in the box They refused to refund my money The manager was really rude to me They called the police on me I have called the corporate office and they are not helping meThe Corporate office claims they will not overturn the decision of the manager They didn't give me a reason why Now I am stuck with a TV that I didn't buy
Walmart has had to repair multiple
Problems I have had with the tires I purchased from thereToday I had aNow out resulted in destroying a rim als
I purchased four tires from Walmart, I've had to take them back multiple times because the balancing was wrongToday I had a blow out, I'm assuming it is the grade if tired they stand behind and it cause be to jump up on a curb and destroyed a manufactured rimSoIt only did I have to change a flat and I have a terminal illness I am sitting on a spare with the new tire in my trunk with a bent rim from the curbI don't think they should sell tires they can guarantee to have less trouble from plus now I gotta find a way to get a matching rim again which I cannot afford
My credit card was charged for another customer's purchase, but they would not let me speak to the accounting department and get my money back
On Sept25, 2015, I entered the Walmart in Placerville, CA I went up to the counter to purchase a outlet electrical connector I could see the wrong price listed, so I told this to the cashier She told me to stand aside, while they looked up the item I did so, not realizing I had already swiped my card The cashier began to process the next customer in line It is now clear to me that this person must have had $in charges These ended up on my Paypal card I, meanwhile, was directed to go with an associate to the place in the store where these outlets are found and we checked the prices When I returned, I bought the outlet Later, I returned and bought one more item in the store Both of those purchases on September 25, were valid and should have and were charged to my card I was also charged, though, for $
*HORRIBLE!!! *HORRIBLE!!! *HORRIBLE!!! I went into the Porterville Ca Walmart on 9/26/to try to return some Beats studio headset without a receipt because it was a gift and they lost the recieptThe product was still factory sealedThe return cashier wasn't able to find a record of the purchase in the systemi work retail and I know the system and when she scanned the product the screen read "Supervisor key approval required" I believeSo the return cashier told me to hold a sec while she gets a manager approval, instead a greeter came up to me and said " I'm sorry sir but we can't return this because we don't have any record of this sale in the system and not even a manager can override this" I felt insulted and belittled because not only did he lie to my face but they sent over a greeter to tell me, why couldn't a manager come tell me the issue with my return? and I know a supervisor or manager could've approved this because it said so on the screen when she scanned my productThis store is very unproffesional and the Manager are so lazy that they sent over a greeter to tell me when they were suppose to come over and tell me themselvesLike I said, I felt so insulted by this action this store tookTheir managers are so lazy! They need to reevaluate their managers ASAP!! Susana Perez needs to learn how to promote better! SMDH
I went to the Walmart store #in Norfolk, VA, while on vacationI didn't know much about the types of cellphones and asked a rep in the Electronics dept to help me pick out a cellphoneI told her I needed a phone for road trips, one that I could use for emergencies and turn it off when not using and not get a bill every monthShe shows me the T-mobile family plan and told me that would be perfect for my needsI used it for a few months and stopped using it in September and put it in my dresser drawerMonths later I get a bill for $for the months I wasn't using itI was shocked! This is not what I signed up forI've been (time emailed them)emailing and (called times, different person each time) calling their customer service number 1-877-760-and they will not take off the charges, eventhough they can see I haven't been using the cellphone in months.One rep even told me he can see the phone was turned off in 09/15, but they kept billing meThey even admit
I used to work at this Walmart back in the automotive section and have always brought my cars in for tire work because of the pricesI have brought quite a few cars here and the service is getting worse and worseI went there on May 8th requesting a flat repair about 5pmI took note of how there were cars in the shopAll the bats were empty and the workers were sitting down relaxingI went inside asking for a tire repair which takes about min to doThe employees that were doing nothing behind the counter told me they couldn't do it because they are going to close at 7pm which was in hoursI asked again if they could check to see if they could get me in because I needed the cars tire repairedAnother employee instantly said no in a rude mannerI'm sick of going to this Walmart waiting hours for my car to get done, watching walmarts employees have rude attitudes towards customers, and sick of how lazy these employees are never wanting to do any workI will not be returning to this Walmart ever and will be sure to inform friends and family of the lack of customer service at this storeI definitely think management needs to do something about thisI am positive Walmart is losing income and service having lazy and rude employees
repeated phone calls from XXXXXXXXXX associated with wal mart Kingsport tnwhen answering, get beep about seconds apart; no live person
contacts to XXXXXXXXXX and to our local wal mart XXXXXXXXXX have not resulted in help to turn off these callssince may 2, we have received calls about every ten minutes between 9:am and 9:pm
Bought a snow blower and paid extra for extended warranty, Snow blower worked for the first winter when I purchased it, ran all the gas out and stored it in a shed all summer, next winter I pulled it out and it would not start, realized primer line from bulb to carb was torn Was told it would all be fixed free of charge, brought it to local small engine repair and now am being told it needs a new carb, which it doesn't because I just had it running great, and the primer line is not covered and need to pay $out of pocket to get it fixed because walmart does not cover poor maintenance Basically meaning because I did not use non-ethanol gas my warranty is null and void Which nowhere did it say that when I purchased the warranty, I had to fight and argue with people on phone that the primer line should be covered and I was told they would escalate the issue and call back, but they never called me back I had to call them and they side they did determine primer line should be covered but still refused to cover carb....ill never do business with them again
I don't buy extended warranties because I don't like the hassle that goes with themBut when the cashier at the Crystal Lake store tried to sell it to me I said "no I don't like them because you have to call a number then ship your product and it's not worth itThey then told me no problem you just bring it back here with your receipt and they will take care of you hereI then asked are you sure which company do they use for the warrentyThey said they don't it's just fine hereWhen my item broke I went back to my Walmart to exchangeThis is where my expirence was terribleThe lady at the counter had an attitude right awayShe was very short with her questions and very combativeI handed her my receipt and she told my oh this is too old you can't return itI told her look at the receipt again I bought a two year warrantyShe then said oh then you have to call the manufacturerI said why do I have to call the manufacture when I bought a plan from WalmartShe then was that's how it works I can't help youI asked for her managerWhen he came over he was nice but the only suggestion he had was for me to go to the Walmart from where I bought it from and return it thereThe Walmart I got it from was min away why could I just get this taken care of right here if they are just going to do it thereI told him I was not going to drive all the way there when this is the same storeI then talked to the store managerShe was also nice and polite but had no idea how the warranty even workedShe pulled out the brochure which I should have gotten in the first place and told me I just have to call this number but then couldn't even find the number to callSo now I had a brochure that told me nothing and a"store manager" with no solutionI then teexplain to her about how I was lied to when I bought this and I should not be held responsible for either bad training or a sales associate with pressure to sell these plans at any costShe then also said that it wasn't her store that sold it so I should go to the Walmart where I got it fromMaybe a good thing would have been for her to call the other store to see what they would do so maybe I wouldn't waste my timeMaybe the next time I'll just do what the scammers do and just bring it in with no teceipt at all and get there store creditLesson learned for trying to do things the right and honest wayThanks for nothing Walmart
On the Walmart Appthey had laptops advertised for about $at the Seagoville locationI drove about minutes away from my closest Wal-Mart to grab a couple of these laptops for my children When I arrived I headed straight to the electronic department, found the laptop and made sure the serial numbers match the one in the adOnce I confirmed that the laptops did match I asked Misty, the cashier, to scan the laptopShe then told me that the price was not $it was more like $I showed her the ad and the matching model numbers and she rushed off to find someone In chargeA few minutes later she brought back a very rude and nasty assistant manager named GingerGinger was more interested in belittling me than helping me, and despite what was shown on there app she insisted that I wasn't getting anythingI am very dissatisfied with the poor quality of customer service Wal marts employees provide there customers and also with their deceptive advertising tacticsI will take my business and money elsewhere!
The manager attempted to force an upsell on an unnecessary service
I tried to get an oil change, however the manager on duty refused unless I purchased a full synthetic oil changeShe indicated it was required by the manufacturer of my vehicleI explained to her my owners manual said otherwise, and I would like a conventional oil change, and she still refusedNot only was the manger giving information, but she was rude about it as well, telling me I was wrongI had my manual in the truckI requested a written explanation twice, and had both requests ignoredI had to make plans to get an oil change in the middle of the day, and then was refused service
I took my vehicle to Wal-Mart Tire Center in Frankfort, Kentucky on 12-18-due to a nail in my tire and requested a patch or a new tire I was greeted rudely by the first employee I was told it would take minutes for my vehicle to be worked on even though no other customers waiting and no cars inside or outside the garage The employees in the garage were horse playing passing a ball when I arrived Another employee put me in their waiting area and asked me my last name I was not notified when my vehicle was completed and was told by the same employee who put me I the waiting area he could not find me even though I was the only one there and had not moved About a week later my tire light returned back one I was out of town and took it to another place of business I was told my tire pressure sensor was broken and had been glued back together I was not informed of this and Wal-Mart let me leave in a vehicle with a broken car part that they broke This is unsafe, deceitful and poor customer service I am now out $to have the piece that they broke replaced
I purchased a tent online for next day store pickupThe store email twice saying it has been delayedCalled customer service and the said the store was looking for the item and that they could not give me a date to pick the item upI asked to have my money back to purchase a tent somewhere else due to time constraints on my endShe canceled my order then informed me that it would take business days to get my money backI then looked online and it showed the tent available for pick up now miles from the store that said they could not find itI called customer service to see if they I could just go pick it up from that store instead they said I would have to re-purchase the item and wait for the other money to returnWhen money is tight this is a problemI just want a tent to take the Boy Scout den that I run camping and I am hopefully not going to cancel if I can buy a tentThanks
Autocare Center at Walmart on Kirkman/Metrowest in Orlando
Upon purchasing a new tire be aware they add an optional Road Hazard Coverage in the amount of $per tire without asking youOnce you complain it takes over minutes to reprint the invoiceI was told the system takes a while to updateAlso, they charge $for a lifetime tire balance, which is recommended of course, but according to them it is MANDATORY by state lawThat is NOT trueBe aware of this place and verify your invoice before payingThey are liars and they do have a really bad attitude
I bought a car battery from Walmart and it was Defective
No replacement available and no refund!
On July 16, I bought a car battery from Walmart @ Neptune, NJ State Route
The battery is defective and is not working any more it also has year replacementToday I went to the store to make an exchange because of the issue and the first person that take care of me was very helpful, she started to make a refund so I told her I needed an exchangeShe told me to go to get the new one and she will be waiting for me to do the transactionI went to look for the battery and it was out of stockWhen I came back to the customer service counter it was a different person, a very rude lady told me she can't make any refund or exchangeWhen I ask for my old battery back she banged it over the counterAfter that I look for a manager that was very nice but didn't do my exchange neitherShe told me to go to another WalmartI did look into another store but the battery is out of stoc
Walmart Catoosa, OKlahoma refuses to accept my $return with recent receiptI have made two attempts and contacted the customer service hotline
I want to return an item that I purchased on August 16, It is a Swiffer Jet mop I paid $forI have the original receipt, and I paid with debit cardThe mop stopped working after a piece on the handle broke off with a few usesI first attempted to return it the evening of August 20th after it stopped working over the weekendThe CSA, *** *** refused to issue me a refund based on "We can't accept this because it looks used and worn out." I showed her the receipt and she still refusedI left the storeAnd my wife called the Walmart customer service hotline at WALMARTShe submitted a complaint, and the phone agent said they would forward it to the store manager, *** *** We have yet to get a response from anybody
Today, August 27th, I made a second attempt to return the mop because I need my money back and
day return policy and I was refused with a receipt for merchandise purchased at walmart in York SC
I bought some water at a location in york, sc sc I shopped here because they have a day return policy on merchandiseI seen no signs anywhere when purchasing that all water sales are final I went into the store today to return water the wrong kind was purchased And was refused they put up signs after a storm came through and they had lost power for a short timeIf I would have known before purchasing that I couldn't return if I didn't need or want it I would not have purchased at your locationThe water wasn't even my brand I buyI would like a full refund or Walmart card to purchase other items needed I even had a receipt
I ordered something online through walmart.comIt was listed as available for "same-day pickup" at this location I received an email a few hours later with an estimated pickup time The next day the item still was not available for pickup I called the store and they had "no record of my order" They cited a glitch in the system I asked to speak with a manager as I needed the item that dayI was put on hold for minutes I hung up and followed up with an online representative named *** He assured me the order was still processing Some time later I arrived in person at the store They did not know where my item was or what had happened to itI canceled the order at that time My money has not yet been returned and there has been no email confirmation of the cancellation Instead it still reads order processing I believe the claims of same day pickup at this location to be advertisingI could have ordered from *** Prime same day delivery without this problemVery poor customer service and failure to deliver on an advertised feature
Bought a straight talk phone card from Wal-Mart Dover, DE and the card was no goodWal-Mart refused to reimburse me the $Contacted Wal-Mart Headquarters twice and they refuse and/or ignoring the situation and won't return my phone callNot happy with Walmart ripping me offBe very careful when shopping at Wal-Mart
This is in Regards to Gift Cards purchased for me as a Birthday Gift on 3/from both my Mother and sister purchased at your Comstock Park , Walmart store, both purchased on separate date prior to my birthday when I received these
3/tried to use the First one at Taco Bell , a $Gift Card , go thru Drive Thru and surprise $Dollar balance , so proceed to use Second Card same day at Burger King a $Card and $Dollars available on that as wellHow embarrassing
Returned both cards to my Mom and sister they took to the Walmart store 4/explained to management and they treated my Mom and Sister with the most disrespect telling them they have nothing to do with the Gift cards and to call the 1-number on the back of the Gift CardsHow can you say that , You sell the cards it is your responsibility to make sure they are properly activated and treat your Customers with the Utmost Respect !!
walmart not only owes my Mother and Sister an a Apology they need to take care of this matter Promptly
I went to the Ferguson, MO Walmart I bought a 55' Samsung Smart TV for $ I came home and a 32' TV was in the box The stand for the 55' is in the box but not the right TVIt looks like the bottom of the box had been opened I went back to the store and showed them the TV in the box They refused to refund my money The manager was really rude to me They called the police on me I have called the corporate office and they are not helping meThe Corporate office claims they will not overturn the decision of the manager They didn't give me a reason why Now I am stuck with a TV that I didn't buy
Walmart has had to repair multiple
Problems I have had with the tires I purchased from thereToday I had aNow out resulted in destroying a rim als
I purchased four tires from Walmart, I've had to take them back multiple times because the balancing was wrongToday I had a blow out, I'm assuming it is the grade if tired they stand behind and it cause be to jump up on a curb and destroyed a manufactured rimSoIt only did I have to change a flat and I have a terminal illness I am sitting on a spare with the new tire in my trunk with a bent rim from the curbI don't think they should sell tires they can guarantee to have less trouble from plus now I gotta find a way to get a matching rim again which I cannot afford
My credit card was charged for another customer's purchase, but they would not let me speak to the accounting department and get my money back
On Sept25, 2015, I entered the Walmart in Placerville, CA I went up to the counter to purchase a outlet electrical connector I could see the wrong price listed, so I told this to the cashier She told me to stand aside, while they looked up the item I did so, not realizing I had already swiped my card The cashier began to process the next customer in line It is now clear to me that this person must have had $in charges These ended up on my Paypal card I, meanwhile, was directed to go with an associate to the place in the store where these outlets are found and we checked the prices When I returned, I bought the outlet Later, I returned and bought one more item in the store Both of those purchases on September 25, were valid and should have and were charged to my card I was also charged, though, for $
*HORRIBLE!!! *HORRIBLE!!! *HORRIBLE!!! I went into the Porterville Ca Walmart on 9/26/to try to return some Beats studio headset without a receipt because it was a gift and they lost the recieptThe product was still factory sealedThe return cashier wasn't able to find a record of the purchase in the systemi work retail and I know the system and when she scanned the product the screen read "Supervisor key approval required" I believeSo the return cashier told me to hold a sec while she gets a manager approval, instead a greeter came up to me and said " I'm sorry sir but we can't return this because we don't have any record of this sale in the system and not even a manager can override this" I felt insulted and belittled because not only did he lie to my face but they sent over a greeter to tell me, why couldn't a manager come tell me the issue with my return? and I know a supervisor or manager could've approved this because it said so on the screen when she scanned my productThis store is very unproffesional and the Manager are so lazy that they sent over a greeter to tell me when they were suppose to come over and tell me themselvesLike I said, I felt so insulted by this action this store tookTheir managers are so lazy! They need to reevaluate their managers ASAP!! Susana Perez needs to learn how to promote better! SMDH
I went to the Walmart store #in Norfolk, VA, while on vacationI didn't know much about the types of cellphones and asked a rep in the Electronics dept to help me pick out a cellphoneI told her I needed a phone for road trips, one that I could use for emergencies and turn it off when not using and not get a bill every monthShe shows me the T-mobile family plan and told me that would be perfect for my needsI used it for a few months and stopped using it in September and put it in my dresser drawerMonths later I get a bill for $for the months I wasn't using itI was shocked! This is not what I signed up forI've been (time emailed them)emailing and (called times, different person each time) calling their customer service number 1-877-760-and they will not take off the charges, eventhough they can see I haven't been using the cellphone in months.One rep even told me he can see the phone was turned off in 09/15, but they kept billing meThey even admit
I used to work at this Walmart back in the automotive section and have always brought my cars in for tire work because of the pricesI have brought quite a few cars here and the service is getting worse and worseI went there on May 8th requesting a flat repair about 5pmI took note of how there were cars in the shopAll the bats were empty and the workers were sitting down relaxingI went inside asking for a tire repair which takes about min to doThe employees that were doing nothing behind the counter told me they couldn't do it because they are going to close at 7pm which was in hoursI asked again if they could check to see if they could get me in because I needed the cars tire repairedAnother employee instantly said no in a rude mannerI'm sick of going to this Walmart waiting hours for my car to get done, watching walmarts employees have rude attitudes towards customers, and sick of how lazy these employees are never wanting to do any workI will not be returning to this Walmart ever and will be sure to inform friends and family of the lack of customer service at this storeI definitely think management needs to do something about thisI am positive Walmart is losing income and service having lazy and rude employees
repeated phone calls from XXXXXXXXXX associated with wal mart Kingsport tnwhen answering, get beep about seconds apart; no live person
contacts to XXXXXXXXXX and to our local wal mart XXXXXXXXXX have not resulted in help to turn off these callssince may 2, we have received calls about every ten minutes between 9:am and 9:pm
Bought a snow blower and paid extra for extended warranty, Snow blower worked for the first winter when I purchased it, ran all the gas out and stored it in a shed all summer, next winter I pulled it out and it would not start, realized primer line from bulb to carb was torn Was told it would all be fixed free of charge, brought it to local small engine repair and now am being told it needs a new carb, which it doesn't because I just had it running great, and the primer line is not covered and need to pay $out of pocket to get it fixed because walmart does not cover poor maintenance Basically meaning because I did not use non-ethanol gas my warranty is null and void Which nowhere did it say that when I purchased the warranty, I had to fight and argue with people on phone that the primer line should be covered and I was told they would escalate the issue and call back, but they never called me back I had to call them and they side they did determine primer line should be covered but still refused to cover carb....ill never do business with them again