Moving Giant

Dear Revdex.com, Please accept this formal acknowledgement notice of the above referenced Revdex.com case number submitted by the aforementioned consumer Please note, that we are more than willing to thoroughly investigate the consumer’s said complaints in an attempt to better understand,
validate and fairly resolve all of their issues against our companyCustomer satisfaction is critically important to us and we want to ensure that every customer knows their business is valued and truly appreciated. When it comes to these matters we put ourselves completely at the customer’s disposalRest assured that if and upon a full and thorough investigation through *** (Claims Processing Center) we can validate that the customer’s claims/complaints against the company are in fact true and accurate, the companyguarantees to compensate the customer in accordance to their coverage and will ensure a fair resolution to their issues.In order for us to better understand and respond to the customer complaint/concerns please provide us with the directive on how to login to our Revdex.com account profile so we may recorded our responses and insure a high level of customer satisfaction!Thank You!

ear Valued Customer, We have been trying to reach you by phone today with no luck and left you a message with our contact information.Your Concerns with the company was brought to our attention and care, and we would need to speak with you in order to better understand your issues with
the company. We would like to thank you for allowing us to respond to your issuesWe strongly believe that with a mutual consideration we can easily reach an understanding and keep our relationship in good standing. Please try to call us back as soon as possible (See contact number below) so we can resolve your issues with the company. Always at Your Service

Neighbor and I Used Them!
Selecting a company that can do large state to state moves without any problem is rare these daysI saw Moving Giant unload a neighbor’s belongings in what seemed to be record timeSo when it came time for my family and I to move, we went with Moving GiantWhat we got was a flawless move with great customer service

Wife and I loved Them!
My wife used a few different moving services in the past from a previous marriage and said she didn’t want to pay a premium price for a bad company this time aroundWe found Moving Giant together, and they were worth every cent for the tremendous job they did

Dear Valued Customer,We have been trying to reach you by phone today with no luck and left you a message with our contact information.Your Concerns with the company was brought to our attention and care, and we would need to speak with you in order to better understand your issues with the
company.We would like to thank you for allowing us to respond to your issuesWe strongly believe that with a mutual consideration we can easily reach an understanding and keep our relationship in good standing.Please try to call us back as soon as possible (See contact number below) so we can resolve your issues with the company.Always at Your Service

Dear Valued Customer,Please read the requirements & regulations to ensure a smooth resolution for your claim/complaint. In the unlikely event you may realize that some of your goods are damaged or missing, or if you feel that you have been over-charged or charged for services that you
didn’t received prior, during or after services were completed, all customers fully understand that they must initially give the service provider (Moving Company) the first right to fully investigate and respond in writing with a resolution to their issues. To start your claim/complaint process, please go to the website ***When entering our site, click on the >>> FILE YOUR MOVING CLAIM / COMPLAINT

Rave Reviews
My sister said that I should go with Moving Giant, after her boyfriend used them in the pastI went with the family recommendation and will share my pleasant experience with anyone who will listenA company who has nothing but rave reviews and deservedly so in my case!

All Comfort
My husband was looking for local companies that could do a move for us, but couldn’t find one he would be comfortable withWe soon discovered Moving Giant, and they met us in North Dakota, and moved all of our things to Washington at a great rate

High Opinion of Them
My sister moved from Massachusetts to Wyoming a few years back and recommended that I go with Moving GiantShe told me what I should expect, and I had high expectations from her opinion of themThe company provided some great movers that took care of me as if I was family to them

At this time, I have been
contacted directly by Moving Giant regarding complaint ID ***, however my complaint has NOT been resolved becauseNot only has this issue not been resolved but they tried squeezing another $on top of the $265.00 for deliveryThis company wanted me to sign for things delivered that I had no clue even what they had broughtThe never took anything that was on my contract and now I have to come up another to get the rest of my stuff
This company is sleazy and completely unethicalI'm at $because I didn't give them the other $they unloaded my stuff in a parking lot and we had to carry it up to my apartmentThe agreement was for delivery and set up
I feel violated and blown away at how anyone can conduct business like thisNot to mention the bs on trying to find out where my things were
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear Valued Customer, We have been trying to reach you by phone today with no luck and left you a message with our contact information.Your Concerns with the company was brought to our attention and care, and we would need to speak with you in order to better understand your issues with
the company. We would like to thank you for allowing us to respond to your issuesWe strongly believe that with a mutual consideration we can easily reach an understanding and keep our relationship in good standing. Please try to call us back as soon as possible (See contact number below) so we can resolve your issues with the company. Always at Your Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
My claim is still in processI am also being routed to voicemails for extra questions concerning the issue and no returned call.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear Valued Customer, Please read the requirements & regulations to ensure a smooth resolution for your claim/complaint. In the unlikely event you may realize that some of your goods are damaged or missing, or if you feel that you have been over-charged or charged for services
that you didn’t received prior, during or after services were completed, all customers fully understand that they must initially give the service provider (Moving Company) the first right to fully investigate and respond in writing with a resolution to their issues. To start your claim/complaint process, please go to the website ***When entering our site, click on the >>> FILE YOUR MOVING CLAIM / COMPLAINT

Dear Valued Customer,Please read the requirements & regulations to ensure a smooth resolution for your claim/complaint. In the unlikely event you may realize that some of your goods are damaged or missing, or if you feel that you have been over-charged or charged for services that you didn’t received prior, during or after services were completed, all customers fully understand that they must initially give the service provider (Moving Company) the first right to fully investigate and respond in writing with a resolution to their issues. To start your claim/complaint process, please go to the website ***When entering our site, click on the >>> FILE YOUR MOVING CLAIM / COMPLAINT

Dear Valued Customer,
Please read the requirements & regulations to ensure a smooth resolution for your claim/complaint. In the unlikely event you may realize that some of your goods are damaged or missing, or if you feel that you have been over-charged or charged for services that you didn’t received prior, during or after services were completed, all customers fully understand that they must initially give the service provider (Moving Company) the first right to fully investigate and respond in writing with a resolution to their issues
To start your claim/complaint process, please go to the website ***When entering our site, click on the >>> FILE YOUR MOVING CLAIM / COMPLAINT

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
*** ***, I will file a claim today. *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Heavy Lifting Done
Packing up and moving from the south to the northeast was as easy as it could have possibly been with Moving GiantI simply opened the door for the movers, pointed, and they did all the heavy liftingLiterallyI’ve never had a move go so smoothly in the past

Dear Revdex.com, Please accept this formal acknowledgement notice of the above referenced Revdex.com case number submitted by the aforementioned consumerPlease note, that we are more than willing to thoroughly investigate the consumer’s said complaints in an attempt to better understand, validate and fairly resolve all of their issues against our companyCustomer satisfaction is critically important to us and we want to ensure that every customer knows their business is valued and truly appreciatedWhen it comes to these matters we put ourselves completely at the customer’s disposalRest assured that if and upon a full and thorough investigation through MovingClaims.net (Claims Processing Center) we can validate that the customer’s claims/complaints against the company are in fact true and accurate, the company guarantees to compensate the customer in accordance to their coverage and will ensure a fair resolution to their issuesIt is important for the Revdex.com to know that, as part of our commitment to Quality Assurance and Customer Satisfaction all consumers are given the opportunity and necessary resources to deal directly with our company in hopes of reaching a fair resolutionIn addition to that, all consumers receive informative documentation prior to their service date, advising them that in the unlikely event a consumer may realize that some of their goods are damaged or missing, or if they feel that they have been over-charged or charged for services that they didn’t received prior, during or after services were completed, they are provided with the opportunity to have their issues and concerns formally addressed, investigated and resolved in accordance with their coverage and contractual liabilitiesTo better understand and validate all of the consumer claims/complaints we respectfully request that the consumer submit copies of the contracts they have received from the company, they allegedly have had transactions with to determine and validate the company they are attempting to file their complaint againstThus will confirm interaction between both parties and ensure a fair investigation for both the customer as well as the companyWe respectfully request that the consumer provide the following supportive Documents (FRONT AND BACK); ü Bill of Lading (contract) ü Order for Service ü Household Goods Descriptive Inventory (both pickup and final delivery copies) ü Proof of any financial transaction made with the Service Provider (receipt, bank statement, etc.) We urge the customer to submit additional information as soon as possible so that we may address their issuesBe sure to highlight any notations made at the time of service implementing said concernsWe strongly believe that with mutual consideration and understanding, we can easily reach a fair resolution and keep the relationship between all parties in good-standingVery Truly, Mark L*** Customer Service Department

Dear Valued Customer,It is our intention that you are able to make the best of the dispute process should you choose to file oneThe Dispute process is a one-time opportunity to re-file missing information to better support your claim. If you are not satisfied with the settlement offer made by your carrier, you must mail your dispute request along with any supporting documents to: ***
*** *** ***
*** ** *** Remember: Your claim has already been reviewed once and a settlement letter was issued based on the information you providedPlease read your settlement letter carefully as it will allow you to better understand the reasons for the determination and if any information was missing. Note: All disputes are being reviewed by *** senior adjustersNo third review of a claim is allowed. Kindly accept our apologies for any inconvenience and we wish you the best in your new location!Always at Your Service