Moore-Built Construction & Restoration

Certain electronics brands or warranty products must be returned within 30 days from the date of purchase with original packaging and a valid receipt or account look-up. Refunds for warranty products are handled by the warranty service provider. Even exchanges are not allowed on premium products.... The store must process a return and the customer can repurchase the item. To view a list of Premium Electronics and Warranty products, please copy and paste the following link in your browser: https://cs.kohls.com/app/answers/detail/a_id/1086. We hope you find this information helpful and apologize for any inconvenience this may have caused. Kohl's does stand by their premium electronics policy.

Our rebate department has responded and have confirmed they did mail out a $rebate prepaid card to [redacted] ***, (tracking number 76226711) which was the name on the rebate form.They have agreed to mail out once again to the address submitted on the rebateThe address this will be sent to is : [redacted]

We apologize for the inconvenience and frustration our customer experienced with online Order [redacted] We have processed a full refund for $which will be applied to our customer Kohl's Charge

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] **

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.]That is not correct Kohl cash is not a promotion because I have to spend to get cash back like a credit cardFurthermore, the system allowed itI went back and tried another time and used my Kohl cash last, there were no issue this timeSo your response was a lie to cover your lack of training Regards, [redacted] ***

We apologize to the customer for the frustrationWe have refunded her American Express ending in for $This credit will be visible in an average of seven daysAdditionally, $of Blue Kohl's Cash was sent via email to our customer

We apologize for the disappointmentAs we verified that a package from the Kohls.com order ending in *** was lost in transit, we issued a credit in the amount of $18.45, on December 14, which will post to the Kohl's Charge card ending in *** in an average of seven daysWe respectfully decline any additional compensation and consider this matter resolved

We apologize for the inconvenience and frustration our customer experienced with online Order We have confirmed a credit in the amount of $has been applied to the Visa ending in on March 21, Please advise our customer to allow 7-business days for it to reflect

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Had Kohl's handled this properly I would have never had to even file the complaint to begin withThank you for the resolution Regards, Nicole [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below This is a different answer than I received from Kohl's (a printer error? really? If it was a printer error, why was nothing done until I contacted the Revdex.com?) As I do not yet have this refund, and do not believe that they actually did mail it on January 26th (when I spoke with a representative from Kohl's, I was told that they didn't know what happened to my refund, and that it would be another 1-months while they "looked further into the matter") This matter is not resolved until I actually receive my refund Regards, [redacted]

We have attempted to contact our customer directly to address her concernsPlease have the customer contact ###-###-####, at her convenienceA voicemail was left this morning

We have processed a $gift card for our customer as agreedAT this time, we consider this matter closed

Regrettably, Kohls.com orders can not be combined to earn additional Kohl's CashWe are unable to comply with the customer's request for any additional Kohl's CashWe apologize for any disappointment

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, Kiran [redacted]

I again am gonna state that I have faxed proof to your corporation twice now I have confirmed again today it that was received October 19th I spoke with John a CSR at your corporation and he's the only one that's been willing to help me this far he stated you do have the FAX again and he has sent an email to your people to work on this this needs to be resolved this is the on long enough for you to refund me $that you owe meI'm just not understanding how [redacted] called me and I have a voicemail stating that you guys did find the problem and that the money would be issued back to me now you can't seem to find it again when is the story going to match up and when am I going to get my money back that's what you need to work on I am not trying to be evil I am just frustrated and not understanding the problem

We apologize for the disappointmentAs we verified that a package from the Kohls.com order ending in was lost in transit, we issued a credit in the amount of $31.97, on December 12, which will post to the Kohl's Charge card ending in in an average of seven daysAdditionally, Blue Kohl's Cash in the amount of $was issued, via email, with a redemption period of days

We have sent the check to the updated addressAs such, we consider this matter resolved

The customer is receiving the refund in the same way she paid for the itemA partial amount of the purchase was paid for in Kohl's CashAccordingly, this portion is being refunded in Kohl's CashThe other portion of this item was paid for on the Kohl's Charge card and is being returned to that same payment methodAs such, we consider this matter closed

We deeply apologize for the disappointmentAs we verified that the order was inadvertently shipped to a different address, we were able to process a reorder for six items which were on her initial order, and will be shipped accordinglyShe is welcome to track the status of this order on her Kohls.com shopping accountUnfortunately, as the remaining items were out of stock, on November 28, we credited her for these items in the amount of $604.70, which will post in an average of seven days to her VISA card ending in *** Additionally, we credited a separate $to the VISA, in compensation for broken dishes that were received

The gift card was processed on December 15, Please advise our customer to please allow 7-business days to receive via USPS