Microsoft

Dear *** *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding unauthorized access to your account. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the
information you have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
If you have not yet contacted support about this issue, visit support.microsoft.com
Sincerely,
Microsoft Corporation

Complaint: ***I am rejecting this response because:No money has been returned to me. Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Dear ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding issues you are experiencing with your Xbox Account. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information
you have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceIf you have not yet contacted support, you can reach Xbox support at 1-800-4MY-XBOX (800-469-9269) between the hours of 6:00AM - 10:P.MPacific Time, days a week including holidays. Sincerely,Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with Skype. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution
Sincerely,
Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding concerns with your Xbox account. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information
you have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
If you have not yet contacted support about this issue, visit support.microsoft.com and a service request number will be provided to you
Sincerely,
Microsoft Corporation

Complaint: ***I am rejecting this response because:I Stated in the complaint what my issue was and it takes months to respondReallyI will not accept thisEither honor what I want or I will tell everyone not to purchase Microsoft products.Sincerely,*** ***

Complaint: ***I am rejecting this response because:As I noted in the chat transcript, the money was deducted from my account Obviously Microsoft pocketed the money It took them TWO YEARS to even address this claim.Sincerely,*** ***

Dear ***,Thank you for contacting Microsoft Corporation via the Revdex.com regarding the charges on your account. The Xbox Listening and Advocacy team will investigate this matter and contact you directly to work toward a resolution.Sincerely,Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue activating Microsoft Office. The Global Escalation Services team will investigate this matter and contact you directly to work toward a
resolution
Sincerely,
Microsoft Corporation

Complaint: ***I am rejecting this response because:
They responded to me with a new ticket number and tracking number, but the same exact thing is happening again where they have no idea when I will receive itI tried to contact both persons that e-mailed me and have yet to receive any response whatsoeverThis matter is not resolved and they continue to fail to communicate at all with me.
Sincerely,*** ***

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding concerns with charges on your account. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolutionSincerely, Microsoft Corporation

Dear ***,Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Xbox Live connectivity. We appreciate the time you have taken to provide your honest feedback regarding our Xbox Live serviceYour comments have been recorded and we appreciate your
continued support of Xbox. Sincerely,Microsoft Corporation

Complaint: ***
I am rejecting this response because: For the record, see attached filesWhat else is needed to completely remedy this matter..."RE: Better Business Complaint ID ***: Your/Microsoft's/ Bing.com algorithm is producing/creating malicious, fake, inaccurate, defamatory searches/profiles/references on/across the World Wide WebThe Bing.com search engine is linking my unique identifiers/likeness/images/online content (***, ***) to online and offline deviants/criminalsYou/Microsoft/Bing.com have been informed and advised on multiple/numerous occasions of this business/software/operational issue and misconduct and have been willfully negligent/done nothing to fix itOne example: http://www.spoke.com/info/***/*** is/was using/gathering/inaccurate/malicious intel, gathered from Bing.com, to create/complete a malicious/inaccurate/defamatory/fraudulent online citizen/civilian/consumer profile without my consent, permission or awarenessWhat else is needed from citizens/civilians/consumers, who are being negatively impacted by the fraudulent/libel/inaccurate instances that Microsoft's/Bing.com's software/algorithm is creating (including but not limited to, fake online citizen/civilian/consumer searches and profiles) to fix/resolve/remedy across the World Wide Web indefinitely?"
Sincerely,
*** ***

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Gamertag. The Xbox Listening & Advocacy Team will investigate this matter and contact you directly to work toward a resolution
Sincerely,
Microsoft Corporation

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Microsoft Office Starter issue. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you
have provided. If you have a service request number, please update your claim with this number and at that ***e we will be able to provide further assistanceA service request number should have been emailed to you when you called our supportSincerely, Microsoft Corporation

Dear *** ***,Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with a gift code. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceSincerely,Microsoft Corporation

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI apoligize I was unable to notify Revdex.com sooner that the situation was being taken care of
Sincerely,
*** ***

Complaint:
***
I am rejecting this response because:
Sincerely,
*** *** I did not want to push the key because I was afraid I may not be able to offer a comment.I do accept that they can get back with me in a reasonable time period.This wait time is no indication that my problem with Microsoft/Skype is resolvedThis is just one step in the process

Dear ***Thank you for responding regarding issues you are experiencing with cancelling your subscriptionWe apologize that we are unable to verify your account or locate your service request with the information provided in your claim. We would like to assist in investigating your claim, however without a valid service request number we are unable to take further actionIn the future, if you can find or create a service request for this issue, please update your claim with that number and we will be happy to help. Sincerely,Microsoft Corporation