Microsoft

Dear [redacted],
Thank you for contacting Microsoft Corporation via the Revdex.com regarding concerns with Microsoft Office.  We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information...

you have provided.  If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance.
If you have not yet contacted support about this issue, visit support.microsoft.com or call 800-642-7676.
Sincerely,
Microsoft Corporation

Hello,
Thank you for contacting Microsoft via the Revdex.com of Alaska, Oregon, and Western Washington.
We apologize for the delay in responding to your claim.  If you are still experiencing an issue with your product or service, please update your Revdex.com claim...

confirming your most recent service request number and we will be happy to investigate further.
 
If you have not contacted support regarding this inquiry, we encourage you to visit support.microsoft.com to get immediate assistance with the product or service you are experiencing issues with.
Sincerely,
Microsoft Corporation

Dear [redacted],
Thank you for contacting Microsoft Corporation via the Revdex.com. As states previously, this procedure is the only way to go about recovering an account, and without sufficient information to prove ownership, we are unable to offer further assistance with the resolution of this matter. At this time, Microsoft considers this case closed.
We apologize that we are unable to provide your desired resolution but are bound by Microsoft policy regarding account recovery. We appreciate your time and have recorded your feedback.
Sincerely,
Microsoft Corporation

Complaint: [redacted]I am rejecting this response because: I have not received an outcome I have spoke to customer service multiple times. I lost 2 weeks of what I paid for I need someone to contact me at [redacted]Sincerely,[redacted]

Dear [redacted], Thank you for contacting Microsoft Corporation via the Revdex.com regarding an Xbox account issue.  The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution. Sincerely, Microsoft Corporation

Complaint: [redacted]I am rejecting this response because: it's  an unfair option. Sincerely,[redacted]

Revdex.com:
Yes this is correct. I have a scheduled appointment tomorrow to work on the computers with: Aman N[redacted]Support Escalation EngineerGlobal Escalation ServicesTechnical and UR T3 Office: +1 (425)-704-3638 Ext – [redacted]Working Hours: Monday – Friday 11:00am to 08:30pm PST 
Sincerely,
[redacted]

Dear [redacted],
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your account ban.  We have reviewed this matter and verified that your account was in violation of our Terms of Use and subsequently banned from accessing Xbox Live.  Please understand that the Enforcement link below is the only avenue to receive more information regarding your account ban.
You can review the full Terms of Use at: http://www.xbox.com/en-US/Legal/LiveTOU
You can review our Code of Conduct at: http://www.xbox.com/en-US/legal/codeofconduct
For additional information regarding your ban, please visit http://enforcement.xbox.com/.
We have recorded your feedback. Microsoft considers this matter closed and will no longer be responding to any further requests concerning your account ban.
Sincerely,
Microsoft Corporation

Dear [redacted],
Thank you for contacting Microsoft Corporation via the Revdex.com regarding file recovery issues.  The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution.
Sincerely,
Microsoft Corporation

Dear [redacted],
Thank you for contacting Microsoft Corporation via the Revdex.com regarding this issue.  We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have...

provided.  If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance.
Sincerely,
Microsoft Corporation

Complaint: [redacted]I am rejecting this response because: bussiness asked for service request number. My service request number is [redacted] or Sincerely,[redacted]

Dear [redacted], Thank you for contacting Microsoft Corporation via the Revdex.com regarding your issue with Xbox Live. After reviewing your account history and previous conversations with our agents, we would encourage you to reach out to your bank to pursue a refund. Since you...

entered in your credit card information to pay for an account, this means you had access to the account you were paying for. Therefore this is a case of user error rather than fraud. For these reasons we considers this case closed. Sincerely, Microsoft Corporation

Dear [redacted], Thank you for contacting Microsoft Corporation via the Revdex.com regarding your comments about Windows 7 and 10.  We appreciate the time you have taken to provide your honest feedback. Your comments have been recorded and we appreciate your continued support of...

Microsoft products and services. Sincerely, Microsoft Corporation

never resolved

Complaint: [redacted]
I am not rejecting this response, here is the number you have requested. It is for the last request I submitted. [redacted]
Sincerely,
[redacted])

Hello [redacted],
We apologize for the delay in responding to your Revdex.com complaint and hope that you will remain a valued customer.  We were reaching out to verify whether or not you are still experiencing the issue you described with Windows.  If you are still experiencing this issue and have not yet contact support, please visit support.microsoft.com or call 1-800-642-7676, otherwise, please reply with your most recent service request number.
Sincerely,
Microsoft Corporation

Dear [redacted], Please refer to our previous response:Thank you for contacting Microsoft Corporation via the Revdex.com regarding your account ban.  We have reviewed this matter and verified that your account was in violation of our Terms of Use and subsequently banned.  Please understand that the Enforcement links below are the only avenue to receive more information regarding your account ban. You can review the full Terms of Use at: http://www.xbox.com/en-US/Legal/LiveTOUYou can review our Code of Conduct at: http://www.xbox.com/en-US/legal/codeofconductFor additional information regarding your ban, please visit http://enforcement.xbox.com/.We have recorded your feedback. Microsoft considers this matter closed and will no longer be responding to any further requests concerning your account ban.Sincerely,Microsoft Corporation

Complaint: [redacted]I am rejecting this response because:in my opinion thre false advertisment of windows 10 that it was  easy to use and if you did not like product you could easily roll back to privevous version ,which resulted in crashing my computer and not being able to recover it, Sincerely,[redacted]

Revdex.com:
Hi,
This is an old complaint that was satisfactorily resolved in the fall of 2015. 
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is not  satisfactory to me.
The issue umber is [redacted], that's what I was given. I have SEVERAL things I pups upload for proof, but it will only allow me to upload one thing.  It would be nice to be called or contacted by the company to resolve this issue. 
Sincerely,
[redacted]