Megabus.com

HiMy name is ***, hailing from lake Tahoe! I'm dropping in to commend the service of SD Bullion I have bought precious metal from alot of guys out there, and SD Bullion takes the cake hands down! Excellent customer service, tracking info, and great follow upMy sword is yours! Thanks SD Bullion! And cheers! ***

Complaint: I am rejecting this response because: I was only refunded partially I purchased two round trip tickets, and I ended having to drive Therefore, I was unable to use any of the tickets I requested a full refund, not just for a one way refundI spent over $120, not including the tickets, which is almost times the price of the tickets Thanks to their poor scheduling and poor customer service I want a full refund for the round trip purchase Regards, Patrecia Ruiz

Good servicePrompt deliveryShoot, you can't ask for much morewill do business with them again

Great trustworthy service and reliabilityI have been doing business with SD Bullion for a number of years and have never had an issue

This firm was very easy to work with It was a seamless, painless transaction with complete situational awareness the entire way through Order tracking was simple and constant email updates were provided The product was delivered discretely and on time Simply a great business transaction between two parties

I have had transactions with SD over the past 1/yearsThese folks are the bestAAA in my book

I have ordered silver coins from SD Bullion many times in the last monthsEvery order was correct, and promptly received when I expected itThe silver coins I collect are beautiful, and I will continue to shop at SD Bullion for their quality of coins, pricing, and quick and discrete shipping

Complaint: [redacted] I am rejecting this response because: We spoke on Monday in reference to my case with Megabus And I am responding in regards to our conversation Thank you for speaking with me in regard to my caseI want to inform you that Megabus has not fulfilled the agreed upon solution And has not and will not respond to address resolution Regards, [redacted]

Complaint: [redacted] I received email confirmationMy card was charged the amount on this confirmation that I have attached as a PDFI have disputed this transaction with my bank as well, and if this isn't resolved, I can have them provide proof of the charge and information into the investigation Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because: customer service reps told me they were only able to track mega buses and that they could not track the [redacted] bus I would be onI was told by reps and via email it was a [redacted] busSo if calls are monitored for quality and training purposes those calls at those times should be able to be reviewedHowever nonetheless this is ridiculous I was there prior to 8:10am at the location that was provided via emailNo bus was there from then until after when I decided to purchase a different route home so I am requesting a full refund Regards, [redacted]

We understand your frustration and everything stated has been taken into account for us to improve on our company

Complaint: [redacted] megabus is criminal scam- they have cancelled my reservation to travel and a massive amount of others after we prepaid the trip one month in advance- they have a written policy to allow customer to travel oin same trip if it is given immediately before or after cancelled trip- which my trip has- but because they are criminals they hope customers will pay again for same trip plus a second booking fee- my company is aware of their fraud and I know I will get refunded- but Revdex.com should take action because they have gone against their own policy and are charging 2x - this is unauthorized charge on my credit card as well - they are not authorized to charge my cc for nothing- Regards, [redacted]

We were unable to locate the reservation number in questionCan you please provide the email address used at the time of purchase or complete details of the trip you were attempting to board?

On the date of 6/11/I arrived at the megabus stop realizing the bus had left way before it's scheduled time I called the customer service seeing if they could honor my ticket and switch it to the evening bus they basically told me no because the bus left at its scheduled time but if that's the time it's supposed to arrive why is it gone by that time so I had to repurchase a ticket so I go back to the bus stop in the evening and its late extremely late me and other people called customer service and though the course of trying to find information we were hung up on multiple times and they had no real information this is ridiculous I have never had any problems with megabus but today I guess the sheets were pulled back and light cut on revealing all the issues because this was horrible

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: Megabus' Liability Administrator has finally got in touch with me weeks after my claim was filed, instead of 4-weeks I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution (payment) is satisfactory to me Regards, [redacted]

I was very happy with the positive dealings with SD Bullion Vet quick and very prompt service

The reservation provided is a reservation purchased from our Canada officeThe contact details are belowI do apologize but this office handles the Northeast complaints.Call toll free at [redacted]

Complaint: [redacted] I am rejecting this response because: The business states that in their trastatement it mentions that the credit can be traded in for another tripWhen reading the mentioned text, nowhere does it mention that the tramust be used for a trip to be purchased immediately at the time of the trade-inI read through the trainformation and followed that I would at least be able to save the credit for my trip for a future dateIf Megabus clearly lined out that all tracredit can not be saved and must be used immediately upon trafor the purpose of purchasing a different trip at that same moment, I would have at least double checked my decision before payingIf Megabus is content with their position, the least they could do is revisit the trasection of their servicesI still believe that I should be reimbursed for the misleading clause of their trapolicy Regards, [redacted]

Please provide us with the copy of the receipt for the extra luggage as well as the reservation number for the journey you are referring to so we can further investigate this concern

Complaint: [redacted] I am rejecting this response because: I still feel I should get the refunded to me My reservation number is [redacted] Sept 30th, Reservation Number [redacted] Journey Reservation Number [redacted] Regards, [redacted]