The company purchased a gift card from me for $They sent me an e-mail confirming this, and then the next day sent me an e-mail saying that I would be receiving $They then sent me a check for $They have ignored multiple e-mail requests over the last month for support
I purchased multiple gift cards through Cardpool, which included *** ($100), *** ($250) and * *** ($70)I had a remaining balance of $and a $gift card left for *** after useI attempted to use the remaining gift cards during another transaction and was told there was no balance leftI purchased $worth of *** gift cards and $worth of * *** gift cards with no balanceI have attempted to reach the company multiple times by email and phone without any successCompletely disappointedWOULD NOT RECOMMEND
I sold two gift cards (one physical and one electronic) to Cardpool on 3/9/I was told by Cardpool I would receive $for the gift cardsTwo days later I mailed the physical gift card to the company for payment (their site stated the egift card did not need to be mailed)Their site reports that they will pay for the cards within three days of receiving the gift card(s)However, it has been nearly two weeks and still my account appears only as "in review." I have tried to email them and call them multiple times with no responseThis is very poor business practice and if I do not hear from them or receive my payment I will never conduct business with them again and will warn everyone I know that they are a fraudulent company
On 6/I sent the following email to *** I purchased the following gift card for *** on order ***for $My wife used the gift card for one purchase for $online at our home in FloridaTwo other purchases were made at Madison NY for $and $These were fraudulentNow, there is only $left on the card and I need you to assist us in recoupling the lost $This was my first time ever using Cardpool and based on your guarantee, I am assuming you will resolve this quicklyAs of this moment, I have yet to hear any response from Cardpool and based on reviews I am reading, I doubt I ever willWe tried to contact *** for resolution as the frauduelent gift card purchases were made in NY and they told us that we needed to contact Cardpool as they were not liableI am supposed to have a year gaurantee but the company appears to not care about that or its customers
I ordered Toys R US gift cards from CardpoolIt showed on their webpage and the delivered gift cards that I will be able to use the eGift cards onlineHowever when I try to check out with the cards, it shows "Merchandise Return Cards are not accepted online" on Toys R US websiteThe product I am interested in is only available onlineI've contacted the customer service but never heard from them
I sold a J Crew Gift card on 12/30/under transaction ID #***I was to be provided an *** Gift Card worth $within hours per website promiseI have emailed daily since 1/inquiring about the status of the overdue payment and have received zero feedbackThey don't answer phones with live people eitherThe item I wanted on *** is no longer available, and it is disconcerting to not know if they will deliver on my order day after day when they have not fulfilled the initial terms of the order of hour fulfillment, or even tried to respond
O august 2nd 2016, I placed and order with Carpool I received an order number along with a confirmation email and verification as to where my order would be shipped
days later on the 4th I receive and email stating; 'Our risk assessment team has determined that we aren't able to process your order at this time', and that my order has been canceled and the CC not charged When I inquired as to why I was deemed a 'rick', I received the following answer 'To clarify the email that you received, each order must be reviewed and approved by our companies risk assessment department before it can be processed for paymentOur records confirm that your order was cancelled because it was rejected by our risk teamUnfortunately, due to the nature of our business, we do not currently disclose the parameters of our risk assessment.'
If there is an 'application' process then that should clearly be stated on their website If they are advertising products they really don't have to sell, then that is advertising
I input three gift cards and it has been “in review” for over daysI have emailed them many times, nothingI have called them in the morning, afternoon and later,NOTHINGNo one has literally answered the phoneI have left voicemails to them call me back as well, nothingIncredibly shadyI just want my gcs back or finalized but the company refuses to communicate when they have my product on hold
I ordered a *** gift card from them for $when it was delivered via email and I went to use it the card was already issued to another *** app customer and had no valueI called *** and they said *** is known for selling the same card to the numerous customers and the card they sold was already registered to someone elseSo the card has no valueI tried to contact them 3x and I received no contact back
On December 27th, 2016, I sold two gift cards to ***a $*** *** GC and a $*** GCI received an email on December 28th, that the gift cards were processed and I was sent a check for $To this date, I still have not received this check in the mailIt has now been over weeks, and I cannot seem to get any sort of response from the business regarding where my check is at
Electronic gift card is not immediately provided and took several days to be emailedI purchased airline gift cards assuming I could utilize them immediately, however, that was far from the truthI have sent multiple emails, as well as called multiple phone numbers*** ***? is listed on Revdex.com as a contact number, but according to the only representative that answers, it is only used a a verification lineSo the company has a phone line to expedite getting your money, but not assisting with customer serviceI also called *** ***?, which was provided via Revdex.com when initiating this complaintAnd finally ?(*** ***?, which was provided from ***None of if emails have been responded to, but I have received automatic replies acknowledging my email was receivedI have emailed [email protected] and ***
Cardpool agreed to provide me $in ***.com credit for my $*** *** gift cardAfter them having the gift card in their possession for two weeks I emailed them for a status updateThey emailed me back that they had my gift card and would be processing it within the next 1-business days and that I would see the email will my *** credit once it was doneLater that day I received a very vague email that Cardpool couldn't process my gift card and would be sending it back to meConsidering they had the gift card for two weeks without contact and that now they suddenly couldn't process the gift card, I was upset and emailed them back to ask to speak with someone about what exactly happened and why they reniged on their agreement with meI suspect that the value of the gift card went down in their eyes between when it was processed and when they received it, but I have no idea because they refuse to contact me back
I attempted to sell a $gift card to CardPool*** and received an email saying that the transaction could not be processed so they were returning the card to meI tried to redeem the card and was told that the balance is $although I have never used the cardCardPool must have sold the card using the information I had provided (I needed to give them the card number and pin when I tried to sell it) without crediting me anythingI contacted the company for which the card was for and was told that the card was spent a few days after I tried to sell it to CardPoolI would like to have the card returned to me as soon as possible with the original $balance
This company purchases unwanted gift cards from consumers in exchange for cash or other gift cardsIn my case, the company offered an electronic gift card for *** in the the amount of $in exchange for my $card to another retailerI accepted this offer, and received a "Transaction Confirmation" email within minutesThe email said that I would receive my *** card by email "within one business day." Many days have now elapsed and I have not received the promised *** cardThe transaction still shows as "ordered" on Cardpool's siteI have sent three emails to the company's "support" email address and have received only canned responsesTo my dismay, I have since read dozens of other reviews of this company on the Revdex.com site and othersCardpool required that I provide my credit card information to set up the accountI am concerned that I've been ripped offThe gift card I have is likely now worthless, and I've received nothing from CardpoolI am concerned that Card
I attempted to use local Cardpool kiosks to exchange a *** gift card for cashDespite the cardpool website listing *** as one of the accepted cards for each of the kiosks, they were not acceptedI decided to send it in via USPS mail instead on 12/28, and I have not heard backI e-mailed customer service, and have not heard back anything at this pointHowever, I still do receive marketing e-mails from CardpoolPlease send me the amount your website confirmed, or at the very least please send me a new estimated timeframe of when I will be receiving
CARDPOOL IS HORRIBLE: DO NOT USE THEM: THEY TAKE YOUR MONEY AND RUN WITH IT AND YOU SEE NOTHING I HAVE YET TO SEE ANY GIFT CARD COME TO ME OR ACTIVATION CARD I HAVE SEVERAL EMAILS SENT BACK AND FORTH AND NOT ONE OF THEM HAVE AN ACTIVATION CODE-WHEN ALERTING THEM I AM REPORTING THEM - ALL COMMUNICATION STOPPED - THEY HAVE STOLEN MONEY AND HAVE NOT RETURNED A DIME AND SOMETHING NEEDS DONE ABOUT THIS COMPANY NOW! I DONT UNDERSTAND HOW THEY CAN STAY ON THE INTERNET WITH SO MANY COMPLAINTS!! I WOULDNT GIVE THEM ONE STAR! NOT ONE! I HAVE ALL COMMUNICATION THAT HAS GONE BACK AND FORTH AND YOU ARE WELCOME TO VIEW THE EMAILS WITH NOT ONE ACTIVATION CODE - AND THIS HAS BEEN GOING ON FOR OVER A MONTH!!!
While there seem to be a lot of bad reviews out there, my experience has only been positiveI've bought multiple gift cards (for Best Buy, Home Depot, Dell, and Pottery Barn), sometimes totaling over a thousand dollars per order, and I've never had an issueMy first order was over three years agoI immediately received a verification e-mail and once I filled out the requisite information, the electronic gift card I ordered was e-mailed within a minuteSince then, I've ordered gift cards about ten times and I've always received the electronic gift cards within one day and usually within an hourThey're always for the promised amountI did sell one electronic gift card, and that too went extremely smoothlyI got my amazon gift card that I had exchanged for within hours
The company purchased a gift card from me for $They sent me an e-mail confirming this, and then the next day sent me an e-mail saying that I would be receiving $They then sent me a check for $They have ignored multiple e-mail requests over the last month for support
I purchased multiple gift cards through Cardpool, which included *** ($100), *** ($250) and * *** ($70)I had a remaining balance of $and a $gift card left for *** after useI attempted to use the remaining gift cards during another transaction and was told there was no balance leftI purchased $worth of *** gift cards and $worth of * *** gift cards with no balanceI have attempted to reach the company multiple times by email and phone without any successCompletely disappointedWOULD NOT RECOMMEND
I sold two gift cards (one physical and one electronic) to Cardpool on 3/9/I was told by Cardpool I would receive $for the gift cardsTwo days later I mailed the physical gift card to the company for payment (their site stated the egift card did not need to be mailed)Their site reports that they will pay for the cards within three days of receiving the gift card(s)However, it has been nearly two weeks and still my account appears only as "in review." I have tried to email them and call them multiple times with no responseThis is very poor business practice and if I do not hear from them or receive my payment I will never conduct business with them again and will warn everyone I know that they are a fraudulent company
On 6/I sent the following email to *** I purchased the following gift card for *** on order ***for $My wife used the gift card for one purchase for $online at our home in FloridaTwo other purchases were made at Madison NY for $and $These were fraudulentNow, there is only $left on the card and I need you to assist us in recoupling the lost $This was my first time ever using Cardpool and based on your guarantee, I am assuming you will resolve this quicklyAs of this moment, I have yet to hear any response from Cardpool and based on reviews I am reading, I doubt I ever willWe tried to contact *** for resolution as the frauduelent gift card purchases were made in NY and they told us that we needed to contact Cardpool as they were not liableI am supposed to have a year gaurantee but the company appears to not care about that or its customers
I ordered Toys R US gift cards from CardpoolIt showed on their webpage and the delivered gift cards that I will be able to use the eGift cards onlineHowever when I try to check out with the cards, it shows "Merchandise Return Cards are not accepted online" on Toys R US websiteThe product I am interested in is only available onlineI've contacted the customer service but never heard from them
I sold a J Crew Gift card on 12/30/under transaction ID #***I was to be provided an *** Gift Card worth $within hours per website promiseI have emailed daily since 1/inquiring about the status of the overdue payment and have received zero feedbackThey don't answer phones with live people eitherThe item I wanted on *** is no longer available, and it is disconcerting to not know if they will deliver on my order day after day when they have not fulfilled the initial terms of the order of hour fulfillment, or even tried to respond
O august 2nd 2016, I placed and order with Carpool I received an order number along with a confirmation email and verification as to where my order would be shipped
days later on the 4th I receive and email stating; 'Our risk assessment team has determined that we aren't able to process your order at this time', and that my order has been canceled and the CC not charged When I inquired as to why I was deemed a 'rick', I received the following answer 'To clarify the email that you received, each order must be reviewed and approved by our companies risk assessment department before it can be processed for paymentOur records confirm that your order was cancelled because it was rejected by our risk teamUnfortunately, due to the nature of our business, we do not currently disclose the parameters of our risk assessment.'
If there is an 'application' process then that should clearly be stated on their website If they are advertising products they really don't have to sell, then that is advertising
I purchased a gift card that was not able to be used from this company it was already used
I input three gift cards and it has been “in review” for over daysI have emailed them many times, nothingI have called them in the morning, afternoon and later,NOTHINGNo one has literally answered the phoneI have left voicemails to them call me back as well, nothingIncredibly shadyI just want my gcs back or finalized but the company refuses to communicate when they have my product on hold
I ordered a *** gift card from them for $when it was delivered via email and I went to use it the card was already issued to another *** app customer and had no valueI called *** and they said *** is known for selling the same card to the numerous customers and the card they sold was already registered to someone elseSo the card has no valueI tried to contact them 3x and I received no contact back
HORRIBLE,
ONE MONTH SINCE I SOLD MY GIFT CARD AND THEY HAVE NOT PAID MEDO NOT SELL HERE!
Sold them gift cards and has not received payment
On December 27th, 2016, I sold two gift cards to ***a $*** *** GC and a $*** GCI received an email on December 28th, that the gift cards were processed and I was sent a check for $To this date, I still have not received this check in the mailIt has now been over weeks, and I cannot seem to get any sort of response from the business regarding where my check is at
Electronic gift card is not immediately provided and took several days to be emailedI purchased airline gift cards assuming I could utilize them immediately, however, that was far from the truthI have sent multiple emails, as well as called multiple phone numbers*** ***? is listed on Revdex.com as a contact number, but according to the only representative that answers, it is only used a a verification lineSo the company has a phone line to expedite getting your money, but not assisting with customer serviceI also called *** ***?, which was provided via Revdex.com when initiating this complaintAnd finally ?(*** ***?, which was provided from ***None of if emails have been responded to, but I have received automatic replies acknowledging my email was receivedI have emailed [email protected] and ***
Cardpool agreed to provide me $in ***.com credit for my $*** *** gift cardAfter them having the gift card in their possession for two weeks I emailed them for a status updateThey emailed me back that they had my gift card and would be processing it within the next 1-business days and that I would see the email will my *** credit once it was doneLater that day I received a very vague email that Cardpool couldn't process my gift card and would be sending it back to meConsidering they had the gift card for two weeks without contact and that now they suddenly couldn't process the gift card, I was upset and emailed them back to ask to speak with someone about what exactly happened and why they reniged on their agreement with meI suspect that the value of the gift card went down in their eyes between when it was processed and when they received it, but I have no idea because they refuse to contact me back
I attempted to sell a $gift card to CardPool*** and received an email saying that the transaction could not be processed so they were returning the card to meI tried to redeem the card and was told that the balance is $although I have never used the cardCardPool must have sold the card using the information I had provided (I needed to give them the card number and pin when I tried to sell it) without crediting me anythingI contacted the company for which the card was for and was told that the card was spent a few days after I tried to sell it to CardPoolI would like to have the card returned to me as soon as possible with the original $balance
This company purchases unwanted gift cards from consumers in exchange for cash or other gift cardsIn my case, the company offered an electronic gift card for *** in the the amount of $in exchange for my $card to another retailerI accepted this offer, and received a "Transaction Confirmation" email within minutesThe email said that I would receive my *** card by email "within one business day." Many days have now elapsed and I have not received the promised *** cardThe transaction still shows as "ordered" on Cardpool's siteI have sent three emails to the company's "support" email address and have received only canned responsesTo my dismay, I have since read dozens of other reviews of this company on the Revdex.com site and othersCardpool required that I provide my credit card information to set up the accountI am concerned that I've been ripped offThe gift card I have is likely now worthless, and I've received nothing from CardpoolI am concerned that Card
I attempted to use local Cardpool kiosks to exchange a *** gift card for cashDespite the cardpool website listing *** as one of the accepted cards for each of the kiosks, they were not acceptedI decided to send it in via USPS mail instead on 12/28, and I have not heard backI e-mailed customer service, and have not heard back anything at this pointHowever, I still do receive marketing e-mails from CardpoolPlease send me the amount your website confirmed, or at the very least please send me a new estimated timeframe of when I will be receiving
CARDPOOL IS HORRIBLE: DO NOT USE THEM: THEY TAKE YOUR MONEY AND RUN WITH IT AND YOU SEE NOTHING I HAVE YET TO SEE ANY GIFT CARD COME TO ME OR ACTIVATION CARD I HAVE SEVERAL EMAILS SENT BACK AND FORTH AND NOT ONE OF THEM HAVE AN ACTIVATION CODE-WHEN ALERTING THEM I AM REPORTING THEM - ALL COMMUNICATION STOPPED - THEY HAVE STOLEN MONEY AND HAVE NOT RETURNED A DIME AND SOMETHING NEEDS DONE ABOUT THIS COMPANY NOW! I DONT UNDERSTAND HOW THEY CAN STAY ON THE INTERNET WITH SO MANY COMPLAINTS!! I WOULDNT GIVE THEM ONE STAR! NOT ONE! I HAVE ALL COMMUNICATION THAT HAS GONE BACK AND FORTH AND YOU ARE WELCOME TO VIEW THE EMAILS WITH NOT ONE ACTIVATION CODE - AND THIS HAS BEEN GOING ON FOR OVER A MONTH!!!
While there seem to be a lot of bad reviews out there, my experience has only been positiveI've bought multiple gift cards (for Best Buy, Home Depot, Dell, and Pottery Barn), sometimes totaling over a thousand dollars per order, and I've never had an issueMy first order was over three years agoI immediately received a verification e-mail and once I filled out the requisite information, the electronic gift card I ordered was e-mailed within a minuteSince then, I've ordered gift cards about ten times and I've always received the electronic gift cards within one day and usually within an hourThey're always for the promised amountI did sell one electronic gift card, and that too went extremely smoothlyI got my amazon gift card that I had exchanged for within hours