I purchased four Chipotle gift cards from Cardpool.com in 2016, all within month period when Cardpool guaranteed the value of the cardsUnfortunately, I found out that these four cards were inactivated and had zero balance on the cards in December I first emailed Cardpool's customer service on 12/16/but got no responseSince then I have emailed three more times without any reply from CardpoolThey have no phone numbers listed on their website so I tried looking up their number on the internetI called three times and left messages but again have no success in having anyone returning my callsThese gift cards are supposed to have $on each cardI spent almost $purchasing these bogus cards and I would like to have my money back
On January 3rd this year, attempted to sell a pair of *** gift cards, and receive a pair of *** gift cards in exchangeOn January 9th, received this email in response, with the transaction being cancelled: "We recently received your gift card code transaction but our processing center encountered an issue while processing your cardsOur risk assessment team has determined that we aren't able to accept the transaction at this timeWe have cancelled the transaction and are returning ownership of the gift cards to youUnfortunately, we're not able to disclose any further specifics regarding this processWe apologize for any inconvenience to you." Then on January 17th, tried to submit cards again, but today, January 24th, received above notice again, and again offer was cancelledThis is the sole response I've gotten as to why my cards were declined: "These determinations are made in a black box by a risk assessment team in our firmOur processing center has no greater insigh
I sold them a chick fil a gift card and have not received any money or update on my accounti have tired multiple times to contact support but no responsedo not sell or buy anything from this company
Sent in a physical restaurant gift card in exchange for an *** gift card, company has simply taken my gift card, I have received nothing in returnThis company has simply stolen my gift card and seems to have absolutely no intent to return it or to make the exchange originally agreed upon
Cardpool says it takes a business day to sell them a card online After waiting days, I gave up and canceled If you can't timely complete a transaction then don't do it in the first place Not being able to electronically pay you is another negative but to be fair Cardpool does explicitly mention that payment would be a mailed check Unfortunately, given the fact that I waited business days and it was still "in review" when I canceled then we are looking at over a week to get this transaction completed Too long for me Also a nice feature assuming that it worked is that Cardpool said it didn't need the physical card to complete the transaction
I sent a store card to Cardpool on January 1st, after making arrangements for them to directly buy my card It is now January 26th and I have yet to have a response back and have not received a check for that purchase I have called the number two times and e-mailed them twice and have received no response Poor business as far as I am concerned!!!!
I made a sale in their website last January and received an email confirmation that says the check will be delivered in "3-days", but the never arrivedI just checked my mailbox again today and it's still not thereI have emailed them aready last February and still no answerThey have a crappy customer relations support, there is no other way to contact you and you dont answer to emailsOne of the Starbucks Card which I sold has already been depletedI checked the balance just now and saw that it was usedThey sold my Starbucks Card already and the payment that was supposed to be sent to me weeks ago is still not here with me
I sought to trade $worth of Home Depot gift cards for *** gift cards totaling $The transaction was made on 5/23/Because of the high amount, Cardpool sought to speak with me to verify the validity of the transactionWe spoke via phone 5/24/After our discussion I was told the gift cards would be issued in 24-hoursThe gift cards were issued later that night on 5/24/in separate gift cards - the first for $and the second for $To my surprise, the second $gift card had already been used on ***At this point my frustrations really took offI was first issued a second e-mail with the same failed $gift card number on 5/I brought this to their immediate attentionOn 5/they asked for me to verify that the card had been deniedThe immediately sent a screen grab showing the failed attemptI was then told that it was my problem and I should deal with *** directly*** has verified that neither I nor anyone associated with me r
This company is a total SCAMI tried to sell $gift card to this company in exchange for an amazon gift cardUsed their free shipping label and mail the gift card out on 8/1, after weeks "in review" status, I asked them if they received the gift card on 8/They said no but later in the evening the claimed they received it but the balance in the card is $and they cancelled the transactionI called the merchant to verify balance and was informed that the gift card was used on 8/and 8/in the stores that's located thousand miles from me and that the gift card is in store only gift card, means cardpool had the physical gift card when the fraudulent activities happenedNo refund and no attempt to make it rightI will NEVER do business with this company again
Arranged to exchange a restaurant gift card for an Amazon gift card on July 18, 2016, via their web site Sent my gift card to them via U.Smail on July using their own pre-paid address label and packing slip Company claims never to have received my gift card I researched this company after this happened and am finding many, many similar complaints How is it possible this company has an A+ rating???
Stay far, far away from this company I filed a complaint with the California Attorney General's office after reading various review web sites that show this company rarely follows through on what it promises
TOTAL SCAM! They Have you send them giftcards with their pre-paid shipping label (which they should supply something with tracking) AND STEAL the giftcards without paying for themI have no idea how this company is still in businessI have no idea how this company has a rating of A+ with 81% of the reviews negative
On 03/24/2018, I placed Order #*** at cardpool.com for five Nordstrom gift cards, I was charged a total of $On 03/25/2018, Cardpool sent me the gift cards via email, upon checking the balance of each gift card, I found that they're "Not Valid", none of the gift cards they sent to me workedI sent an email to *** but I'm aware that they will not reply to my email as I've another dispute with them for weeks and I never heard back from themContacting the Revdex.com seems to be the only way that makes this business respond to complaints
About two days ago I purchased $worth of gift cards to *** home improvementI still have not received them in my account and it says it’s marked pendingI have sent two emails and the company has not replied and I have tried calling and the numbers do not seem to work
A friend gave me a gift card to a restaurant chain that closed all locations in my area years ago I looked up ways to salvage some value from the card and came across Cardpool There were lots of negative reviews, so I was a little worried But what did I have to loose? The card was useless to me as it was I checked the balance of the card ($25) and entered the info in Cardpool's website, printed the label and mailed it off the them Within a week, I received $to Amazon.comHappy and painless experience
Bought a $gift card from Cardpool to *** *** Used $of it The next time we tried to use it, *** *** said the balance on the card was attempts to contact Cardpool They never made it right
I want to say that as a first time online consumer Cardpoo*** was fast and easy to order fromI even had a little problem with my order and they helped me immediately and were very apologetic for any inconvenienceI recommend this business for any one the likes a good deal and lots of savings on everyday purchasesIt doesn't take but a few days to get your orderThanks Cardpoo***
Mainly two different problemsThe website refuse to cancel my orderI placed an order on April 22, and realized that I double orderedTherefore, I submitted a cancellation request within hour after checkoutSince the website hasn't delivered the product, it is a CANCEL rather than RETURNThe customer service got back to me on April 23, saying that you cannot let me return the cardBut I don't need a return, I need a CANCELThe website charges me without delivery! The website promised to deliver the e-card within hours, but now business days has been passed, I didn't received any email about the e-cardMore importantly, I got CHARGED!!! The website keeps crashing and I cannot do anything to check the status of my order
Like many I too sold a card to Cardpool thinking the A+'grade the Revdex.com gave them made them legitI choose to electronically enter the info with a *** gift card return as they stated the usual pay out was a day, possibly two during the holiday seasonWell a week later and I'm still in review and no answer when I email them asking what the situation isIt's amazing that they'd get the backing of the Revdex.com with no customer serviceEven more of a joke is I'm still constantly getting emails asking them to refer them to friends
I purchased a $gift card for LL Bean during the last week of December and used the gift card soon after purchasing itOn January 23, LL Bean notified me that the gift card had already been used by a previous party and there was no balance on the cardThey requested I pay the $that was originally covered by the gift cardOn the same day, I emailed Cardpool (they don't have a customer service phone number) informing them of what I've been told and giving them my order number and purchase details for the purchase of the gift card from CardpoolI received an automated email saying they would respond within a few business days and not to respond to the email as that will kick the email back down to the end of the line for a responsedays later, on January 30, not having heard from Cardpool, I emailed their support address again in a separate email chain, but copied the same message from my first email and said I am still waiting to hear backIt is Feband I have not
I purchased four Chipotle gift cards from Cardpool.com in 2016, all within month period when Cardpool guaranteed the value of the cardsUnfortunately, I found out that these four cards were inactivated and had zero balance on the cards in December I first emailed Cardpool's customer service on 12/16/but got no responseSince then I have emailed three more times without any reply from CardpoolThey have no phone numbers listed on their website so I tried looking up their number on the internetI called three times and left messages but again have no success in having anyone returning my callsThese gift cards are supposed to have $on each cardI spent almost $purchasing these bogus cards and I would like to have my money back
I have sold my *** gift card to *** and *** have yet to contact me regarding my under via amazing gift cardIt has been over a week now
On January 3rd this year, attempted to sell a pair of *** gift cards, and receive a pair of *** gift cards in exchangeOn January 9th, received this email in response, with the transaction being cancelled: "We recently received your gift card code transaction but our processing center encountered an issue while processing your cardsOur risk assessment team has determined that we aren't able to accept the transaction at this timeWe have cancelled the transaction and are returning ownership of the gift cards to youUnfortunately, we're not able to disclose any further specifics regarding this processWe apologize for any inconvenience to you." Then on January 17th, tried to submit cards again, but today, January 24th, received above notice again, and again offer was cancelledThis is the sole response I've gotten as to why my cards were declined: "These determinations are made in a black box by a risk assessment team in our firmOur processing center has no greater insigh
I sold them a chick fil a gift card and have not received any money or update on my accounti have tired multiple times to contact support but no responsedo not sell or buy anything from this company
Sent in a physical restaurant gift card in exchange for an *** gift card, company has simply taken my gift card, I have received nothing in returnThis company has simply stolen my gift card and seems to have absolutely no intent to return it or to make the exchange originally agreed upon
Cardpool says it takes a business day to sell them a card online After waiting days, I gave up and canceled If you can't timely complete a transaction then don't do it in the first place Not being able to electronically pay you is another negative but to be fair Cardpool does explicitly mention that payment would be a mailed check Unfortunately, given the fact that I waited business days and it was still "in review" when I canceled then we are looking at over a week to get this transaction completed Too long for me Also a nice feature assuming that it worked is that Cardpool said it didn't need the physical card to complete the transaction
I sent a store card to Cardpool on January 1st, after making arrangements for them to directly buy my card It is now January 26th and I have yet to have a response back and have not received a check for that purchase I have called the number two times and e-mailed them twice and have received no response Poor business as far as I am concerned!!!!
I made a sale in their website last January and received an email confirmation that says the check will be delivered in "3-days", but the never arrivedI just checked my mailbox again today and it's still not thereI have emailed them aready last February and still no answerThey have a crappy customer relations support, there is no other way to contact you and you dont answer to emailsOne of the Starbucks Card which I sold has already been depletedI checked the balance just now and saw that it was usedThey sold my Starbucks Card already and the payment that was supposed to be sent to me weeks ago is still not here with me
I sought to trade $worth of Home Depot gift cards for *** gift cards totaling $The transaction was made on 5/23/Because of the high amount, Cardpool sought to speak with me to verify the validity of the transactionWe spoke via phone 5/24/After our discussion I was told the gift cards would be issued in 24-hoursThe gift cards were issued later that night on 5/24/in separate gift cards - the first for $and the second for $To my surprise, the second $gift card had already been used on ***At this point my frustrations really took offI was first issued a second e-mail with the same failed $gift card number on 5/I brought this to their immediate attentionOn 5/they asked for me to verify that the card had been deniedThe immediately sent a screen grab showing the failed attemptI was then told that it was my problem and I should deal with *** directly*** has verified that neither I nor anyone associated with me r
This company is a total SCAMI tried to sell $gift card to this company in exchange for an amazon gift cardUsed their free shipping label and mail the gift card out on 8/1, after weeks "in review" status, I asked them if they received the gift card on 8/They said no but later in the evening the claimed they received it but the balance in the card is $and they cancelled the transactionI called the merchant to verify balance and was informed that the gift card was used on 8/and 8/in the stores that's located thousand miles from me and that the gift card is in store only gift card, means cardpool had the physical gift card when the fraudulent activities happenedNo refund and no attempt to make it rightI will NEVER do business with this company again
Arranged to exchange a restaurant gift card for an Amazon gift card on July 18, 2016, via their web site Sent my gift card to them via U.Smail on July using their own pre-paid address label and packing slip Company claims never to have received my gift card I researched this company after this happened and am finding many, many similar complaints How is it possible this company has an A+ rating???
Stay far, far away from this company I filed a complaint with the California Attorney General's office after reading various review web sites that show this company rarely follows through on what it promises
TOTAL SCAM! They Have you send them giftcards with their pre-paid shipping label (which they should supply something with tracking) AND STEAL the giftcards without paying for themI have no idea how this company is still in businessI have no idea how this company has a rating of A+ with 81% of the reviews negative
On 03/24/2018, I placed Order #*** at cardpool.com for five Nordstrom gift cards, I was charged a total of $On 03/25/2018, Cardpool sent me the gift cards via email, upon checking the balance of each gift card, I found that they're "Not Valid", none of the gift cards they sent to me workedI sent an email to *** but I'm aware that they will not reply to my email as I've another dispute with them for weeks and I never heard back from themContacting the Revdex.com seems to be the only way that makes this business respond to complaints
About two days ago I purchased $worth of gift cards to *** home improvementI still have not received them in my account and it says it’s marked pendingI have sent two emails and the company has not replied and I have tried calling and the numbers do not seem to work
A friend gave me a gift card to a restaurant chain that closed all locations in my area years ago I looked up ways to salvage some value from the card and came across Cardpool There were lots of negative reviews, so I was a little worried But what did I have to loose? The card was useless to me as it was I checked the balance of the card ($25) and entered the info in Cardpool's website, printed the label and mailed it off the them Within a week, I received $to Amazon.comHappy and painless experience
Bought a $gift card from Cardpool to *** *** Used $of it The next time we tried to use it, *** *** said the balance on the card was attempts to contact Cardpool They never made it right
I want to say that as a first time online consumer Cardpoo*** was fast and easy to order fromI even had a little problem with my order and they helped me immediately and were very apologetic for any inconvenienceI recommend this business for any one the likes a good deal and lots of savings on everyday purchasesIt doesn't take but a few days to get your orderThanks Cardpoo***
Mainly two different problemsThe website refuse to cancel my orderI placed an order on April 22, and realized that I double orderedTherefore, I submitted a cancellation request within hour after checkoutSince the website hasn't delivered the product, it is a CANCEL rather than RETURNThe customer service got back to me on April 23, saying that you cannot let me return the cardBut I don't need a return, I need a CANCELThe website charges me without delivery! The website promised to deliver the e-card within hours, but now business days has been passed, I didn't received any email about the e-cardMore importantly, I got CHARGED!!! The website keeps crashing and I cannot do anything to check the status of my order
Like many I too sold a card to Cardpool thinking the A+'grade the Revdex.com gave them made them legitI choose to electronically enter the info with a *** gift card return as they stated the usual pay out was a day, possibly two during the holiday seasonWell a week later and I'm still in review and no answer when I email them asking what the situation isIt's amazing that they'd get the backing of the Revdex.com with no customer serviceEven more of a joke is I'm still constantly getting emails asking them to refer them to friends
I purchased a $gift card for LL Bean during the last week of December and used the gift card soon after purchasing itOn January 23, LL Bean notified me that the gift card had already been used by a previous party and there was no balance on the cardThey requested I pay the $that was originally covered by the gift cardOn the same day, I emailed Cardpool (they don't have a customer service phone number) informing them of what I've been told and giving them my order number and purchase details for the purchase of the gift card from CardpoolI received an automated email saying they would respond within a few business days and not to respond to the email as that will kick the email back down to the end of the line for a responsedays later, on January 30, not having heard from Cardpool, I emailed their support address again in a separate email chain, but copied the same message from my first email and said I am still waiting to hear backIt is Feband I have not