10/I sent my gift card to Cardpool which I was offered an exchange of an Amazon gift cardI have continuously reached out on 11/22, 11/25, 11/26, 11/and 11/They told me they couldn’t verify my gift card balance but at the same time they told me they already sold itNo one is responding and I am unable to speak to someone by phoneI want my gift card back or what I am rightfully owedYour transaction number is #*** They are now telling me their Amazon system is down since the 26thThis was their answer todayThis is not acceptable
ONCE AGAIN we have a problem with a gift card from this companyPurchased an *** Gift Card with $balanceCome to find it only has a balance of $When I look at the card history, I find someone charged $13.85, the difference, several days before I purchased itOut and out fraudI emailed customer service and left a voicemail at what I learn isn't even their Customer Service number and have received no replyThese clowns hide their customer service number from the customersSeriously, how they have an A+ rating is a jokeObviously, it's pay-to-play at the Revdex.com
On Feb 21, I purchased a $*** Gift Card from *** When I went to use the gift card it only had a balance of $on it, not the $that was promisedI have made numerous emails, phone calls, and left many voice mail messages requesting a refundCardpool will not answer their phones, nor will they respond to emailI am demanding a refund from this company
I sent Cardpool a gift card in the amount of $They required me to send the gift card to them directly and they would send it off the customer who purchased itI got an email from them stating that I would receive a check in the mail in to days because the transaction was completeI have been trying to get my payment of $from them since September 7thI contacted cardpool directly and they said the customer never received the gift card so I will not see any money or my card back at all! I have USPS informed delivery and they showed me a copy of the envelope with the gift card in it sent from cardpool to the customer in NEVADAThe cardpool company sent the card to the Nevada customer with my information encrypted in the barcodei never saw the letter because my postman saw it was for NEVADA and redirected it back to the right place
I agreed to sell Cardpool a gift cardAs part of the agreement, I had to provide Cardpool with the card number and pin electronically, then mail them the physical cardA week after completing this, Cardpool returned the card with no explanation on why the agreement was cancelledUnfortunately, they have the card credentials and the card can be used (and sold) online without the physical card
I purchased gift cards for home depot through cardpool.comThe item description said home depot gift cards and said they were able to be redeemed for online purchases on the home depot websitecard worked but were declined because they were automatically identified as store credit, not gift cardsI cancelled the order before any of the cards were usedI emailed the company using the *** email address provided ***@cardpool.com) on dec 31, and asked for a full refundI received an automatic replyI followed up twice afterwards using the same email and received no responseIt has been almost weeksThe total owed is $
I have tried multiple times by two different emails to get a hold of this company in regards to selling a gift cardI sold this *** *** card to them in exchange for a *** gift card but have not received my paymentCustomer service is terrible and I have not had a reply even acknowledging the issueIt has been days now
I sold a couple cards to Cardpool.com on 1/for an Amazon gift card --------------------------------------------------------------------------------...⇄ />
Hi Michael,
Thanks for using Cardpool! You'll earn $on your unwanted gift cards
Your transaction number is #We'll email you a brand new Amazon.com Gift Card within business day of receiving your gift cards
Please keep your gift cards in a safe place to ensure that they are not redeemedWe'll send you payment for the following gift cards:
Macy's Gift Card ($25.00)
GameStop Gift Card ($25.00) --------------------------------------------------------------------------------...⇄ />
It is now 1/and I have not received the Amazon gift card and I have contacted them via email, Twitter and Facebook to no avail
If I don't get the card by Monday, I'll turn this review into a complaint
This is the letter I electronically sent the Attorney General in CaliforniaTransaction # *** I mailed in $worth of gift cards by priority mail to Cardpool on August 26, I created a transaction on Cardpool’s website to sell my giftcards to them for $I received an email from Cardpool on August 29, that payment had been mailed to meI tried to contact Cardpool the past two days to let them know that I have not received my checkI left several messages September 8, and September 9, at *** and ***I never received a responseBoth of these numbers have voice messages that say they are overwhelmed with calls, but we are very important and they will call me back as soon as possibleThose are just screen phonesI believe they only call back they people that want to buy gift cardsI did some more searched and found the owners cell phone numberThe number belongs to *** ***I thought it was another Cardpool number at first, but
Listed gift cards from *** *** valued at $50/each on Jan 3rdI received an email that I would receive an *** gift card in exchange within hoursOn Jan 5th I emailed to inquireOn Jan 9th and 10th I sent follow up emails that have gone unanswered
I sold them a *** gift card over two weeks agoThey never sent me the *** gift card, and is not responding to any of my emailsThey basically stole my $gift card from ***, and never gave me any *** card in return
If I could rate stars that would be more accurate to my experience with Cardpool IncOn December 3, I went on the Cardpool*** site to sell my *** *** gift card to them I entered all of my personal and gift card information Later on December 3, I was sent a confirmation email that the information was received and then the gift card was sold On December 7, 2018, I was sent an email stating that my payment of $for my sold gift card was on its way to me I have not received it and it is six weeks later
Do not bother doing business with this websiteYou will waist so much more in your time then the money you are trying to saveI purchased some Home Depot store credit just to hind out that it had zero balance on the cardMany emails later got a few gift cards to be used from cardpool on their websiteOrdered again the Home Depot store credit and again it's zero balance on the card so the vicious cycle of wasting time begins again
Their website advertises kiosks and cashier assisted locations that are not in working orderIn the past month I have visited different kiosks in different stores, neither which were working properlyI also visited a third store, that their website reported had cashier assistance- an employee of three years at this store said that she has never heard of this program, and that I was not the first person who had askedI called the ***) number today that was listed on the kiosk at one of the storesThe woman I spoke with did not have customer service phone skills, and relayed information very poorlyAfter putting me on hold, she claimed her supervisor said that they are "updating the website," and that they are "aware of the kiosk issues," but she would "let them know" what I had saidMy response was, "How often do you update your website? If an employee has worked at the store for at least three years and she has never heard of your company..." (Please note, that the website d
Purchased a gift card and received it the same day, tried to use it the next day and it was denied after multiple attempts to scan and run the numbers of the cardHave emailed Cardpool twice and no response
I ordered a Lane Bryant gift card from CardpoolI received a card that was a merchandise credit, not a gift card, and the card clearly says on the back that it is non-transferableI sent emails to cardpool twice (1-10-and 1-18-17) stating the problem and requesting a refund, with no responseI did receive auto-response confirmation that they received the emailsI called Cardpool and left a voicemail stating my problem and requesting a refund on 1/21/I have not received a response even though in my voicemail I said I was going to file a Revdex.com complaint if they didn't get back to me
I'm was selling a $AMC gift cardI completed the selling process correctly and clicked submit at the endHowever, the gift card is not showing up under "recent listing" in my Cardpool accountI checked the AMC gift card balance website (after I "sold the card" on the Cardpool website), and it says that the balance is now $(it was at $before I "sold the card")I emailed the company four times and did not receive any sort of response
Tried to sell a gift card online to CardpoolWent through ALL the required steps, but when it came time to submit everything, I repeatedly received an error screen, telling me to try again laterWhich I did, repeatedly, eventually ending up in a never-ending loop of those photo checkerboards asking me to click on the sections containing a road sign in order to prove that I wasn't a robot, which I did, again and again and again...until I finally got fed up and tried to to e-mail customer supportIt was nearly TWO WEEKS before I got a non-automated response, which was totally unhelpful (I was asked to take a screen shot of the error message - how in the world am I going to do that weeks after it happened?)At which point I decided I had no other option but to take my complaint to you guys, something I've never done in my lifeCan you help a fella out here?
This holiday season I received a $giftcard to *** *** however I do not eat there so I decided to trade in my giftcard on *** I was told by them that I would receive a $*** giftcard via email within a few business daysI sent my *** *** giftcard through the mail with a pre-paid shipping label to *** which is based in California (or so they say)I never got an email from them at all regarding the *** giftcard, or the status of what happened to my *** *** giftcardI have tried calling their number and all you get is an answering machineThey do not respond to any emails sent to them regarding my issueI called the Revdex.com in my local area and they said I could file a complaint hereThere are tons and tons of complaints exactly like mine from people that have had the same issues with *** Thank you
On Nov12th, 2016, Cardpool accepted my $*** *** Gift Card and rewarded me $in returnMy transaction number is #***The email sent to me stating the acceptance of my card and my transaction number also stated " We'll email you a brand new *** Gift Card within business day of receiving your gift cards." It is now Nov16th and still no cardOn Nov14th I emailed their support asking for a status updateThe reply contained, among other things, the following: "We have received your email and will get back to you within the next business dayEmails sent over the weekend may experience a slight delay in response time." My email was not sent on a weekend yet I still have gotten no reply from them and we are now beyond the hour periodSo on two occasions now the company has sent me misleading replies regarding my transaction
10/I sent my gift card to Cardpool which I was offered an exchange of an Amazon gift cardI have continuously reached out on 11/22, 11/25, 11/26, 11/and 11/They told me they couldn’t verify my gift card balance but at the same time they told me they already sold itNo one is responding and I am unable to speak to someone by phoneI want my gift card back or what I am rightfully owedYour transaction number is #*** They are now telling me their Amazon system is down since the 26thThis was their answer todayThis is not acceptable
ONCE AGAIN we have a problem with a gift card from this companyPurchased an *** Gift Card with $balanceCome to find it only has a balance of $When I look at the card history, I find someone charged $13.85, the difference, several days before I purchased itOut and out fraudI emailed customer service and left a voicemail at what I learn isn't even their Customer Service number and have received no replyThese clowns hide their customer service number from the customersSeriously, how they have an A+ rating is a jokeObviously, it's pay-to-play at the Revdex.com
On Feb 21, I purchased a $*** Gift Card from *** When I went to use the gift card it only had a balance of $on it, not the $that was promisedI have made numerous emails, phone calls, and left many voice mail messages requesting a refundCardpool will not answer their phones, nor will they respond to emailI am demanding a refund from this company
I sent Cardpool a gift card in the amount of $They required me to send the gift card to them directly and they would send it off the customer who purchased itI got an email from them stating that I would receive a check in the mail in to days because the transaction was completeI have been trying to get my payment of $from them since September 7thI contacted cardpool directly and they said the customer never received the gift card so I will not see any money or my card back at all! I have USPS informed delivery and they showed me a copy of the envelope with the gift card in it sent from cardpool to the customer in NEVADAThe cardpool company sent the card to the Nevada customer with my information encrypted in the barcodei never saw the letter because my postman saw it was for NEVADA and redirected it back to the right place
I agreed to sell Cardpool a gift cardAs part of the agreement, I had to provide Cardpool with the card number and pin electronically, then mail them the physical cardA week after completing this, Cardpool returned the card with no explanation on why the agreement was cancelledUnfortunately, they have the card credentials and the card can be used (and sold) online without the physical card
I purchased gift cards for home depot through cardpool.comThe item description said home depot gift cards and said they were able to be redeemed for online purchases on the home depot websitecard worked but were declined because they were automatically identified as store credit, not gift cardsI cancelled the order before any of the cards were usedI emailed the company using the *** email address provided ***@cardpool.com) on dec 31, and asked for a full refundI received an automatic replyI followed up twice afterwards using the same email and received no responseIt has been almost weeksThe total owed is $
I have tried multiple times by two different emails to get a hold of this company in regards to selling a gift cardI sold this *** *** card to them in exchange for a *** gift card but have not received my paymentCustomer service is terrible and I have not had a reply even acknowledging the issueIt has been days now
I sold a couple cards to Cardpool.com on 1/for an Amazon gift card
--------------------------------------------------------------------------------...⇄ /> Hi Michael,
Thanks for using Cardpool! You'll earn $on your unwanted gift cards
Your transaction number is #We'll email you a brand new Amazon.com Gift Card within business day of receiving your gift cards
Please keep your gift cards in a safe place to ensure that they are not redeemedWe'll send you payment for the following gift cards:
Macy's Gift Card ($25.00)
GameStop Gift Card ($25.00)
--------------------------------------------------------------------------------...⇄ /> It is now 1/and I have not received the Amazon gift card and I have contacted them via email, Twitter and Facebook to no avail
If I don't get the card by Monday, I'll turn this review into a complaint
This is the letter I electronically sent the Attorney General in CaliforniaTransaction # *** I mailed in $worth of gift cards by priority mail to Cardpool on August 26, I created a transaction on Cardpool’s website to sell my giftcards to them for $I received an email from Cardpool on August 29, that payment had been mailed to meI tried to contact Cardpool the past two days to let them know that I have not received my checkI left several messages September 8, and September 9, at *** and ***I never received a responseBoth of these numbers have voice messages that say they are overwhelmed with calls, but we are very important and they will call me back as soon as possibleThose are just screen phonesI believe they only call back they people that want to buy gift cardsI did some more searched and found the owners cell phone numberThe number belongs to *** ***I thought it was another Cardpool number at first, but
Listed gift cards from *** *** valued at $50/each on Jan 3rdI received an email that I would receive an *** gift card in exchange within hoursOn Jan 5th I emailed to inquireOn Jan 9th and 10th I sent follow up emails that have gone unanswered
I sold them a *** gift card over two weeks agoThey never sent me the *** gift card, and is not responding to any of my emailsThey basically stole my $gift card from ***, and never gave me any *** card in return
If I could rate stars that would be more accurate to my experience with Cardpool IncOn December 3, I went on the Cardpool*** site to sell my *** *** gift card to them I entered all of my personal and gift card information Later on December 3, I was sent a confirmation email that the information was received and then the gift card was sold On December 7, 2018, I was sent an email stating that my payment of $for my sold gift card was on its way to me I have not received it and it is six weeks later
Do not bother doing business with this websiteYou will waist so much more in your time then the money you are trying to saveI purchased some Home Depot store credit just to hind out that it had zero balance on the cardMany emails later got a few gift cards to be used from cardpool on their websiteOrdered again the Home Depot store credit and again it's zero balance on the card so the vicious cycle of wasting time begins again
Their website advertises kiosks and cashier assisted locations that are not in working orderIn the past month I have visited different kiosks in different stores, neither which were working properlyI also visited a third store, that their website reported had cashier assistance- an employee of three years at this store said that she has never heard of this program, and that I was not the first person who had askedI called the ***) number today that was listed on the kiosk at one of the storesThe woman I spoke with did not have customer service phone skills, and relayed information very poorlyAfter putting me on hold, she claimed her supervisor said that they are "updating the website," and that they are "aware of the kiosk issues," but she would "let them know" what I had saidMy response was, "How often do you update your website? If an employee has worked at the store for at least three years and she has never heard of your company..." (Please note, that the website d
Purchased a gift card and received it the same day, tried to use it the next day and it was denied after multiple attempts to scan and run the numbers of the cardHave emailed Cardpool twice and no response
I ordered a Lane Bryant gift card from CardpoolI received a card that was a merchandise credit, not a gift card, and the card clearly says on the back that it is non-transferableI sent emails to cardpool twice (1-10-and 1-18-17) stating the problem and requesting a refund, with no responseI did receive auto-response confirmation that they received the emailsI called Cardpool and left a voicemail stating my problem and requesting a refund on 1/21/I have not received a response even though in my voicemail I said I was going to file a Revdex.com complaint if they didn't get back to me
I'm was selling a $AMC gift cardI completed the selling process correctly and clicked submit at the endHowever, the gift card is not showing up under "recent listing" in my Cardpool accountI checked the AMC gift card balance website (after I "sold the card" on the Cardpool website), and it says that the balance is now $(it was at $before I "sold the card")I emailed the company four times and did not receive any sort of response
Tried to sell a gift card online to CardpoolWent through ALL the required steps, but when it came time to submit everything, I repeatedly received an error screen, telling me to try again laterWhich I did, repeatedly, eventually ending up in a never-ending loop of those photo checkerboards asking me to click on the sections containing a road sign in order to prove that I wasn't a robot, which I did, again and again and again...until I finally got fed up and tried to to e-mail customer supportIt was nearly TWO WEEKS before I got a non-automated response, which was totally unhelpful (I was asked to take a screen shot of the error message - how in the world am I going to do that weeks after it happened?)At which point I decided I had no other option but to take my complaint to you guys, something I've never done in my lifeCan you help a fella out here?
This holiday season I received a $giftcard to *** *** however I do not eat there so I decided to trade in my giftcard on *** I was told by them that I would receive a $*** giftcard via email within a few business daysI sent my *** *** giftcard through the mail with a pre-paid shipping label to *** which is based in California (or so they say)I never got an email from them at all regarding the *** giftcard, or the status of what happened to my *** *** giftcardI have tried calling their number and all you get is an answering machineThey do not respond to any emails sent to them regarding my issueI called the Revdex.com in my local area and they said I could file a complaint hereThere are tons and tons of complaints exactly like mine from people that have had the same issues with *** Thank you
On Nov12th, 2016, Cardpool accepted my $*** *** Gift Card and rewarded me $in returnMy transaction number is #***The email sent to me stating the acceptance of my card and my transaction number also stated " We'll email you a brand new *** Gift Card within business day of receiving your gift cards." It is now Nov16th and still no cardOn Nov14th I emailed their support asking for a status updateThe reply contained, among other things, the following: "We have received your email and will get back to you within the next business dayEmails sent over the weekend may experience a slight delay in response time." My email was not sent on a weekend yet I still have gotten no reply from them and we are now beyond the hour periodSo on two occasions now the company has sent me misleading replies regarding my transaction