Sent me a gift card which I couldn't use in the store because it lacks the barcode, the person in the *** store says the card cardpool sent me seems fraudulentSo I mailed a *** * *** who told me to try use it onlineIt can't be used online
I sold them a $dollar gift cardand they were supposed to email me an *** gift card with the balance of $that was the agreementit was supposed to be emailed to me and I should've had it by nowI've tried to call their "customer support" line MULTIPLE TIMES as well as wrote on their *** page, I have private messaged them over *** as well as emailed their customer support emailI've left multiple voice mails and have gotten NO repliesat allnot reply! I gave them the card number and pin to my $dollar gift card, so they have that information already and I have nothingit seems like they robbed me for $I got nothing in returnI'm supposed to have an *** gift card for it but, they won't communicate with me nor will they email it to me here's the email they sent me after I confirmed that I wanted to trade my gift card for their *** gift card: Hi *** Thanks for using Cardpool! You'll earn $on your unwanted gift cardsYour transaction
I originally purchased gift cards for Lowes via CardpoolIn Aug 2016, Lowes would not honor themI notified Cardpool who sent me Cardpool gift cards to use towards purchasing future gift cards through their siteHere is a list of the gift cards: Gift Card Number: *** - in amount of $Gift Card Number* *** - in amount of $Gift Card Number: *** - in amount of $Gift Card Number: ***- in amount of $Gift Card Number: *** - in amount of $On Dec 10, I attempted to purchase Sears gift cards using the card numbers provided by Cardpool(Cardpool Order Confirmation (Order ***)) I received an email from Cardpool stating: "Unfortunately we were unable to process your orderOur payment validation system encountered an issue while processing your credit card, which resulted in cancellation of the your order." On Dec 11, 2016, I attempted again to purchase Sears gift cards using the card numbers pr
Sold $Target gift card on 7/Got an email on 7/stating, " Your Target card has been listed on Cardpool.comIf you would like to review, change, or remove your listing, find your listing on your account overview page." On 7/I got another email stating, " We'd like to inform you that your $Target card has been emailed to the buyer! Once the buyer verifies they've received the card, we'll be sending the check your way! This can take up to 2-weeks to arrive." A week past and I emailed cardpool about the status of the payment and I got this email on 8/stating, "Thank you for contacting Cardpool.comUnfortunately, the order associated with your ($210.00) Target Gift Card (Transaction #***) was cancelledYour gift card has been relistedUnfortunately, since the recent launch of our marketplace, our engineers had not installed the software to save the gift card information once it's been sold to a buyer and then the order gets cancelledThey are endeavoring to
I have tried multiple times by two different emails to get a hold of this company in regards to selling a gift cardI sold this *** *** card to them in exchange for a *** gift card but have not received my paymentCustomer service is terrible and I have not had a reply even acknowledging the issueIt has been days now
On Feb 21, I purchased a $*** Gift Card from *** When I went to use the gift card it only had a balance of $on it, not the $that was promisedI have made numerous emails, phone calls, and left many voice mail messages requesting a refundCardpool will not answer their phones, nor will they respond to emailI am demanding a refund from this company
This is the letter I electronically sent the Attorney General in CaliforniaTransaction # *** I mailed in $worth of gift cards by priority mail to Cardpool on August 26, I created a transaction on Cardpool’s website to sell my giftcards to them for $I received an email from Cardpool on August 29, that payment had been mailed to meI tried to contact Cardpool the past two days to let them know that I have not received my checkI left several messages September 8, and September 9, at *** and ***I never received a responseBoth of these numbers have voice messages that say they are overwhelmed with calls, but we are very important and they will call me back as soon as possibleThose are just screen phonesI believe they only call back they people that want to buy gift cardsI did some more searched and found the owners cell phone numberThe number belongs to *** ***I thought it was another Cardpool number at first, but
I sold my Christmas gift cards to Cardpool for cash because I needed cash to pay my bills,I have a child in the hospital that suffered complications after transplant and needed the cash which is why I sold the gift cards,I mailed them out with the shipping labels I was provided,even emailed them directly and to no avail did I get an answer as to when my payment would be sent,my personal info was asked including my credit card info,address and phone number,I’ve given them the opportunity to resolve the issue and it has not been resolved.I would like to report this business for fraudulent activity against consumers and have them shut down and my payment of said giftcards
I purchased gift cards for home depot through cardpool.comThe item description said home depot gift cards and said they were able to be redeemed for online purchases on the home depot websitecard worked but were declined because they were automatically identified as store credit, not gift cardsI cancelled the order before any of the cards were usedI emailed the company using the *** email address provided ***@cardpool.com) on dec 31, and asked for a full refundI received an automatic replyI followed up twice afterwards using the same email and received no responseIt has been almost weeksThe total owed is $
If I could rate stars that would be more accurate to my experience with Cardpool IncOn December 3, I went on the Cardpool*** site to sell my *** *** gift card to them I entered all of my personal and gift card information Later on December 3, I was sent a confirmation email that the information was received and then the gift card was sold On December 7, 2018, I was sent an email stating that my payment of $for my sold gift card was on its way to me I have not received it and it is six weeks later
I sold them a *** gift card over two weeks agoThey never sent me the *** gift card, and is not responding to any of my emailsThey basically stole my $gift card from ***, and never gave me any *** card in return
On Nov12th, 2016, Cardpool accepted my $*** *** Gift Card and rewarded me $in returnMy transaction number is #***The email sent to me stating the acceptance of my card and my transaction number also stated " We'll email you a brand new *** Gift Card within business day of receiving your gift cards." It is now Nov16th and still no cardOn Nov14th I emailed their support asking for a status updateThe reply contained, among other things, the following: "We have received your email and will get back to you within the next business dayEmails sent over the weekend may experience a slight delay in response time." My email was not sent on a weekend yet I still have gotten no reply from them and we are now beyond the hour periodSo on two occasions now the company has sent me misleading replies regarding my transaction
I ordered a Lane Bryant gift card from CardpoolI received a card that was a merchandise credit, not a gift card, and the card clearly says on the back that it is non-transferableI sent emails to cardpool twice (1-10-and 1-18-17) stating the problem and requesting a refund, with no responseI did receive auto-response confirmation that they received the emailsI called Cardpool and left a voicemail stating my problem and requesting a refund on 1/21/I have not received a response even though in my voicemail I said I was going to file a Revdex.com complaint if they didn't get back to me
I brought a online gift card from this company in December I received the gift card through my email but I did not receive the pin number for this gift cardI have repeatedly emailed them to let them know that I have not received the pin numberAfter sending emails I still have not received a response
Purchased a gift card and received it the same day, tried to use it the next day and it was denied after multiple attempts to scan and run the numbers of the cardHave emailed Cardpool twice and no response
This holiday season I received a $giftcard to *** *** however I do not eat there so I decided to trade in my giftcard on *** I was told by them that I would receive a $*** giftcard via email within a few business daysI sent my *** *** giftcard through the mail with a pre-paid shipping label to *** which is based in California (or so they say)I never got an email from them at all regarding the *** giftcard, or the status of what happened to my *** *** giftcardI have tried calling their number and all you get is an answering machineThey do not respond to any emails sent to them regarding my issueI called the Revdex.com in my local area and they said I could file a complaint hereThere are tons and tons of complaints exactly like mine from people that have had the same issues with *** Thank you
Listed gift cards from *** *** valued at $50/each on Jan 3rdI received an email that I would receive an *** gift card in exchange within hoursOn Jan 5th I emailed to inquireOn Jan 9th and 10th I sent follow up emails that have gone unanswered
On 1/1/2018, I submitted a $*** *** gift card in exchange for a $checkCardpool provided Offer #***To date, I have not received a check for this gift card and they have not responded to my emailsThere is no phone number to contact themThe status of this check on my account, has shown shipped for the past months
Tried to sell a gift card online to CardpoolWent through ALL the required steps, but when it came time to submit everything, I repeatedly received an error screen, telling me to try again laterWhich I did, repeatedly, eventually ending up in a never-ending loop of those photo checkerboards asking me to click on the sections containing a road sign in order to prove that I wasn't a robot, which I did, again and again and again...until I finally got fed up and tried to to e-mail customer supportIt was nearly TWO WEEKS before I got a non-automated response, which was totally unhelpful (I was asked to take a screen shot of the error message - how in the world am I going to do that weeks after it happened?)At which point I decided I had no other option but to take my complaint to you guys, something I've never done in my lifeCan you help a fella out here?
I'm was selling a $AMC gift cardI completed the selling process correctly and clicked submit at the endHowever, the gift card is not showing up under "recent listing" in my Cardpool accountI checked the AMC gift card balance website (after I "sold the card" on the Cardpool website), and it says that the balance is now $(it was at $before I "sold the card")I emailed the company four times and did not receive any sort of response
Sent me a gift card which I couldn't use in the store because it lacks the barcode, the person in the *** store says the card cardpool sent me seems fraudulentSo I mailed a *** * *** who told me to try use it onlineIt can't be used online
I sold them a $dollar gift cardand they were supposed to email me an *** gift card with the balance of $that was the agreementit was supposed to be emailed to me and I should've had it by nowI've tried to call their "customer support" line MULTIPLE TIMES as well as wrote on their *** page, I have private messaged them over *** as well as emailed their customer support emailI've left multiple voice mails and have gotten NO repliesat allnot reply! I gave them the card number and pin to my $dollar gift card, so they have that information already and I have nothingit seems like they robbed me for $I got nothing in returnI'm supposed to have an *** gift card for it but, they won't communicate with me nor will they email it to me here's the email they sent me after I confirmed that I wanted to trade my gift card for their *** gift card: Hi *** Thanks for using Cardpool! You'll earn $on your unwanted gift cardsYour transaction
I originally purchased gift cards for Lowes via CardpoolIn Aug 2016, Lowes would not honor themI notified Cardpool who sent me Cardpool gift cards to use towards purchasing future gift cards through their siteHere is a list of the gift cards: Gift Card Number: *** - in amount of $Gift Card Number* *** - in amount of $Gift Card Number: *** - in amount of $Gift Card Number: ***- in amount of $Gift Card Number: *** - in amount of $On Dec 10, I attempted to purchase Sears gift cards using the card numbers provided by Cardpool(Cardpool Order Confirmation (Order ***)) I received an email from Cardpool stating: "Unfortunately we were unable to process your orderOur payment validation system encountered an issue while processing your credit card, which resulted in cancellation of the your order." On Dec 11, 2016, I attempted again to purchase Sears gift cards using the card numbers pr
Sold $Target gift card on 7/Got an email on 7/stating, " Your Target card has been listed on Cardpool.comIf you would like to review, change, or remove your listing, find your listing on your account overview page." On 7/I got another email stating, " We'd like to inform you that your $Target card has been emailed to the buyer! Once the buyer verifies they've received the card, we'll be sending the check your way! This can take up to 2-weeks to arrive." A week past and I emailed cardpool about the status of the payment and I got this email on 8/stating, "Thank you for contacting Cardpool.comUnfortunately, the order associated with your ($210.00) Target Gift Card (Transaction #***) was cancelledYour gift card has been relistedUnfortunately, since the recent launch of our marketplace, our engineers had not installed the software to save the gift card information once it's been sold to a buyer and then the order gets cancelledThey are endeavoring to
I have tried multiple times by two different emails to get a hold of this company in regards to selling a gift cardI sold this *** *** card to them in exchange for a *** gift card but have not received my paymentCustomer service is terrible and I have not had a reply even acknowledging the issueIt has been days now
On Feb 21, I purchased a $*** Gift Card from *** When I went to use the gift card it only had a balance of $on it, not the $that was promisedI have made numerous emails, phone calls, and left many voice mail messages requesting a refundCardpool will not answer their phones, nor will they respond to emailI am demanding a refund from this company
This is the letter I electronically sent the Attorney General in CaliforniaTransaction # *** I mailed in $worth of gift cards by priority mail to Cardpool on August 26, I created a transaction on Cardpool’s website to sell my giftcards to them for $I received an email from Cardpool on August 29, that payment had been mailed to meI tried to contact Cardpool the past two days to let them know that I have not received my checkI left several messages September 8, and September 9, at *** and ***I never received a responseBoth of these numbers have voice messages that say they are overwhelmed with calls, but we are very important and they will call me back as soon as possibleThose are just screen phonesI believe they only call back they people that want to buy gift cardsI did some more searched and found the owners cell phone numberThe number belongs to *** ***I thought it was another Cardpool number at first, but
I sold my Christmas gift cards to Cardpool for cash because I needed cash to pay my bills,I have a child in the hospital that suffered complications after transplant and needed the cash which is why I sold the gift cards,I mailed them out with the shipping labels I was provided,even emailed them directly and to no avail did I get an answer as to when my payment would be sent,my personal info was asked including my credit card info,address and phone number,I’ve given them the opportunity to resolve the issue and it has not been resolved.I would like to report this business for fraudulent activity against consumers and have them shut down and my payment of said giftcards
I purchased gift cards for home depot through cardpool.comThe item description said home depot gift cards and said they were able to be redeemed for online purchases on the home depot websitecard worked but were declined because they were automatically identified as store credit, not gift cardsI cancelled the order before any of the cards were usedI emailed the company using the *** email address provided ***@cardpool.com) on dec 31, and asked for a full refundI received an automatic replyI followed up twice afterwards using the same email and received no responseIt has been almost weeksThe total owed is $
If I could rate stars that would be more accurate to my experience with Cardpool IncOn December 3, I went on the Cardpool*** site to sell my *** *** gift card to them I entered all of my personal and gift card information Later on December 3, I was sent a confirmation email that the information was received and then the gift card was sold On December 7, 2018, I was sent an email stating that my payment of $for my sold gift card was on its way to me I have not received it and it is six weeks later
I sold them a *** gift card over two weeks agoThey never sent me the *** gift card, and is not responding to any of my emailsThey basically stole my $gift card from ***, and never gave me any *** card in return
On Nov12th, 2016, Cardpool accepted my $*** *** Gift Card and rewarded me $in returnMy transaction number is #***The email sent to me stating the acceptance of my card and my transaction number also stated " We'll email you a brand new *** Gift Card within business day of receiving your gift cards." It is now Nov16th and still no cardOn Nov14th I emailed their support asking for a status updateThe reply contained, among other things, the following: "We have received your email and will get back to you within the next business dayEmails sent over the weekend may experience a slight delay in response time." My email was not sent on a weekend yet I still have gotten no reply from them and we are now beyond the hour periodSo on two occasions now the company has sent me misleading replies regarding my transaction
I ordered a Lane Bryant gift card from CardpoolI received a card that was a merchandise credit, not a gift card, and the card clearly says on the back that it is non-transferableI sent emails to cardpool twice (1-10-and 1-18-17) stating the problem and requesting a refund, with no responseI did receive auto-response confirmation that they received the emailsI called Cardpool and left a voicemail stating my problem and requesting a refund on 1/21/I have not received a response even though in my voicemail I said I was going to file a Revdex.com complaint if they didn't get back to me
I brought a online gift card from this company in December I received the gift card through my email but I did not receive the pin number for this gift cardI have repeatedly emailed them to let them know that I have not received the pin numberAfter sending emails I still have not received a response
Purchased a gift card and received it the same day, tried to use it the next day and it was denied after multiple attempts to scan and run the numbers of the cardHave emailed Cardpool twice and no response
This holiday season I received a $giftcard to *** *** however I do not eat there so I decided to trade in my giftcard on *** I was told by them that I would receive a $*** giftcard via email within a few business daysI sent my *** *** giftcard through the mail with a pre-paid shipping label to *** which is based in California (or so they say)I never got an email from them at all regarding the *** giftcard, or the status of what happened to my *** *** giftcardI have tried calling their number and all you get is an answering machineThey do not respond to any emails sent to them regarding my issueI called the Revdex.com in my local area and they said I could file a complaint hereThere are tons and tons of complaints exactly like mine from people that have had the same issues with *** Thank you
Listed gift cards from *** *** valued at $50/each on Jan 3rdI received an email that I would receive an *** gift card in exchange within hoursOn Jan 5th I emailed to inquireOn Jan 9th and 10th I sent follow up emails that have gone unanswered
On 1/1/2018, I submitted a $*** *** gift card in exchange for a $checkCardpool provided Offer #***To date, I have not received a check for this gift card and they have not responded to my emailsThere is no phone number to contact themThe status of this check on my account, has shown shipped for the past months
Tried to sell a gift card online to CardpoolWent through ALL the required steps, but when it came time to submit everything, I repeatedly received an error screen, telling me to try again laterWhich I did, repeatedly, eventually ending up in a never-ending loop of those photo checkerboards asking me to click on the sections containing a road sign in order to prove that I wasn't a robot, which I did, again and again and again...until I finally got fed up and tried to to e-mail customer supportIt was nearly TWO WEEKS before I got a non-automated response, which was totally unhelpful (I was asked to take a screen shot of the error message - how in the world am I going to do that weeks after it happened?)At which point I decided I had no other option but to take my complaint to you guys, something I've never done in my lifeCan you help a fella out here?
I'm was selling a $AMC gift cardI completed the selling process correctly and clicked submit at the endHowever, the gift card is not showing up under "recent listing" in my Cardpool accountI checked the AMC gift card balance website (after I "sold the card" on the Cardpool website), and it says that the balance is now $(it was at $before I "sold the card")I emailed the company four times and did not receive any sort of response