I purchased a gift card on 02/11/(an emailed card, order number ***) their website claims I would receive within hoursI was called by a representative the following day to verify my information, which she did and informed me it would now go to the processing departmentI still did not receive the cardThis company has no phone number for Customer Service so I emailed them asking where my gift card wasI received an automated response saying they will respond to the email within 1-business daysI checked the order status in my account with them the next day and the status had changed to shipped, but I didn't receive itI wrote another email (same automated response) letting them know I had not received it and asked if the could please resend it or check into the reason I did not receive itI am certain the email address they have for me is correct because I received the two immediate automated responses at my addressI still have not received this card & toda
I placed an order for gift cards on 12-11-The order was over $in gift cardsOne of the gift cards,for Kohl's, has no balance on itThe card was suppose to have $on itMy wife was trying to use it at a Mansfield, OH Kohl's on 12-30-2016, and the store employees said there is no balance on the cardManager at the store said it was used at a San Marcos, CA store on 12-14-I have sent emails to Cardpool over the last three weeks and have not received a responseThere email address is ***@cardpool.comThey supply no phone # for their company
Absolutely horrible customer serviceThere is no phone number listed on the website, only an email addressWhen I tried to sell two gift cards on the site, I was never given an address to send them to or free shipping label that they promise to youI emailed customer service and finally received a response days laterThe response did not address my concern but asked for the PIN numbers listed on my cards so they could verify the balanceI responded within minutes with the PIN numbersI sent another email back asking the status of my transaction days later and again days after thatthat was days ago and still no responseSo here I am over weeks later and I have been unable to complete the transaction or even get any assistance from customer serviceI'm deeply disappointed
I ordered a Calire's gift card but when I tried to use it, I couldn'tI called *** and they told me they aren't taking their own gift cards and couldn't tell me when they wouldI want a refund and more importantly I have told Cardpool they need to pull this card since the company isn't taking them anymore (and probably filing bankruptcy based on their financials)I want a refund and I don't want other people to get screwed eitherOrder ***
My wife and I were looking to sell $movie gift cards we received for a theater that is not in our areaWe chose Cardpool*** based on the ratings we saw posted as well as the A+ Revdex.com ratingUpon reading the information, we entered the gift card numbers into the site to redeem for an "instant *** giftcard" that would be emailed within hourWe were also asked to confirm a credit card number for security against a gift card that may have already been redeemedWe submitted everything and received a confirmation email stating a different fact from the site: that the gift card for *** may take up to business day to receive via emailWe were ok with that, but it has now been daysThe cards were submitted on December 30thMy wife sent an email to their support email address inquiring about the $*** gift card we were to receiveAn automatic email was generated stating the following: ""Thanks for getting in touch with us! We have received your email and will get
I can not recommend CardpoolTheir customer service is terribleI purchased a card and never received itIt was sent without any tracking (supposedly) but it never arrived to meThis company has no phone number and ignores messagesThere are many Gift Card Sellers out there and do STAY AWAY from this one!
This company is a scam I sent them gift cards Cheese cake Factory worth US Red Robin worth US and Regal Cinema worth with the promise I would get cash not full value but cash and I have not got one check back, I tried calling their customer service but I just rings no voice mail no nothing and then I email them and get a bogus note stating they received out of the gift cards and my check will be mailed with in 3-business days! Now they emailed me and say that they have not received my Red Robin gift card yet when I mailed all together!! These people are ripping me off and I feel they should be exposed and never do business again! It's been almost a month and I have not received anything! I'm angry! I'm very upset! And want the word out that this company is a scam!
Sold a gift card to the company for "instant paynent", have now waited days for payment to no availCustomer service takes days to respond if at all, responds with canned useless emailsSocial media is covered in people with the same issueCardpool is not providing the services they claim to be, and seem to be a scam
I purchased a Loft electronic gift card on 5/16/for $286.40, order #*** When I went online to check the balance and use the card, I found that I was receiving an error stating the card number was invalidI contacted customer service where I was assisted by *** who explained the card was a merchandise credit card and could only be redeemed in storeI oped to receive a refund at this pointI never received a response back after numerous attempts to receive my refund
Don't bother with their kiosks They say they will text you a code in ten minutes I waited over an hour before I left the grocery store I was at Luckily I still have the card and there is still a balance on it, so they aren't a complete fraud Then again based on the reviews I see here at Revdex.com maybe they are Read more reviews before you use these guys at all, and don't bother with their kiosks if you need cash right away Go to a pawn shop Lol, I can actually recommend a pawn shop over these guys That's sad
I ordered gift cards from Cardpool and paid with my *** ***My card had ample credit available and the pending $showed they were able to process the transactionOne day later I got an email indicating they were cancelling the order based on their "fraud department" with no additional explanationThis appears to be a common occurrence with Cardpool and a very poor business practice
Cardpool onkine services offered me $for my $s gift cardOn 12/23/I was sent an email with my transaction number (***) and instructions to print out a free *** shipping label and mail my gift card to
"Cardpool Processing Center (online sells)
** *** ***
*** ** ***"
On 1/2/2018, I mailed my gift card with $to the address listed above via *** mail and had to pay $for a stamp because *** did not accept the labelEstimated delivery was 1/5/ I have not heard anything from Cardpool and my account continues to say in reviewAfter reading reviews it sounds ke cardpool may be a scamIm disappointed and just want my money back
I sent two gift cards on 12/29/and am still awaiting paymentCardpool says that a check will be issued within one day of receipt/verificationI have received emails stating that a check was in the mail on 1/12/with my correct mailing addressNow they say that perhaps the check was "misdirected"
I used Cardpool several times to purchase gift cards, and each time I had a good result In September, 2018, however, everything changed I purchased a gift card to Chilis When I tried to use it, I was told the number had never been activated It wasn't a valid card I have tried to contact Cardpool via email times, and calling them is a total waste of time Avoid this company at all costs They committed fraud and basically stole my money
The website offers to purchase your gift cards from you by two options: they will send a check or issue an Amazon Gift card I sold over $in gift cards and was supposed to receive an Amazon gift card for the amount of $
I did receive an email the next day with my Amazon gift card code and when I tired to use it within an hour of receiving it, they said the gift card had already been used by a different user and had been issued in August of I have sent emails and tried calling without any response
So now I'm out my $in the giftcards that I sold and do not have the Amazon gift card as the website states
On 12/07/I sold $dollars worth of gift cards to *** and I was promised a check for $in returnI got an email that said the check was in the mail and that it would take 3-business days to receive the check and if the check did not make it in weeks then I need to email themIt now has been well over weeks and I have yet to receive anythingThey also have not replied to my emailI was scammed out of $dollars worth of gift cards!
I sold a $gift card to cardpool.com on 2/14/and another one of the same amount on 2/21/I was to receive a $check and a $check for these salesIt has been about months and I have not yet received any paymentI contacted customer support to resolve the issueAlthough they did respond by saying that I should have received the checks by now, they cancelled the old ones and issued new checks, but I have still not received any checksi tried to cancel the order but cardpool had already depleted the monetary value on the cardsso they have used the gift cards without providing any payment for the cards and they seem to be making no effort to resolve the issue other than saying they us USPS to mail the checks and they cannot track the package/checks
Went into my business account with *** Credit Union and noticed a charge in the amount of $from Cardpool which I have no idea what is and I have not purchased anything from this company nor did I authorizes this transactionMade several attempts to contact company with no answer or call backHad to cancel my Debit Card with Credit UnionThey are looking into this as well
I purchased a gift card on 02/11/(an emailed card, order number ***) their website claims I would receive within hoursI was called by a representative the following day to verify my information, which she did and informed me it would now go to the processing departmentI still did not receive the cardThis company has no phone number for Customer Service so I emailed them asking where my gift card wasI received an automated response saying they will respond to the email within 1-business daysI checked the order status in my account with them the next day and the status had changed to shipped, but I didn't receive itI wrote another email (same automated response) letting them know I had not received it and asked if the could please resend it or check into the reason I did not receive itI am certain the email address they have for me is correct because I received the two immediate automated responses at my addressI still have not received this card & toda
This company has zero customer support and little regard for the satisfaction of their customers
I placed an order for gift cards on 12-11-The order was over $in gift cardsOne of the gift cards,for Kohl's, has no balance on itThe card was suppose to have $on itMy wife was trying to use it at a Mansfield, OH Kohl's on 12-30-2016, and the store employees said there is no balance on the cardManager at the store said it was used at a San Marcos, CA store on 12-14-I have sent emails to Cardpool over the last three weeks and have not received a responseThere email address is ***@cardpool.comThey supply no phone # for their company
Absolutely horrible customer serviceThere is no phone number listed on the website, only an email addressWhen I tried to sell two gift cards on the site, I was never given an address to send them to or free shipping label that they promise to youI emailed customer service and finally received a response days laterThe response did not address my concern but asked for the PIN numbers listed on my cards so they could verify the balanceI responded within minutes with the PIN numbersI sent another email back asking the status of my transaction days later and again days after thatthat was days ago and still no responseSo here I am over weeks later and I have been unable to complete the transaction or even get any assistance from customer serviceI'm deeply disappointed
I ordered a Calire's gift card but when I tried to use it, I couldn'tI called *** and they told me they aren't taking their own gift cards and couldn't tell me when they wouldI want a refund and more importantly I have told Cardpool they need to pull this card since the company isn't taking them anymore (and probably filing bankruptcy based on their financials)I want a refund and I don't want other people to get screwed eitherOrder ***
My wife and I were looking to sell $movie gift cards we received for a theater that is not in our areaWe chose Cardpool*** based on the ratings we saw posted as well as the A+ Revdex.com ratingUpon reading the information, we entered the gift card numbers into the site to redeem for an "instant *** giftcard" that would be emailed within hourWe were also asked to confirm a credit card number for security against a gift card that may have already been redeemedWe submitted everything and received a confirmation email stating a different fact from the site: that the gift card for *** may take up to business day to receive via emailWe were ok with that, but it has now been daysThe cards were submitted on December 30thMy wife sent an email to their support email address inquiring about the $*** gift card we were to receiveAn automatic email was generated stating the following: ""Thanks for getting in touch with us! We have received your email and will get
I can not recommend CardpoolTheir customer service is terribleI purchased a card and never received itIt was sent without any tracking (supposedly) but it never arrived to meThis company has no phone number and ignores messagesThere are many Gift Card Sellers out there and do STAY AWAY from this one!
This company is a scam I sent them gift cards Cheese cake Factory worth US Red Robin worth US and Regal Cinema worth with the promise I would get cash not full value but cash and I have not got one check back, I tried calling their customer service but I just rings no voice mail no nothing and then I email them and get a bogus note stating they received out of the gift cards and my check will be mailed with in 3-business days! Now they emailed me and say that they have not received my Red Robin gift card yet when I mailed all together!! These people are ripping me off and I feel they should be exposed and never do business again! It's been almost a month and I have not received anything! I'm angry! I'm very upset! And want the word out that this company is a scam!
Sold a gift card to the company for "instant paynent", have now waited days for payment to no availCustomer service takes days to respond if at all, responds with canned useless emailsSocial media is covered in people with the same issueCardpool is not providing the services they claim to be, and seem to be a scam
I purchased a Loft electronic gift card on 5/16/for $286.40, order #*** When I went online to check the balance and use the card, I found that I was receiving an error stating the card number was invalidI contacted customer service where I was assisted by *** who explained the card was a merchandise credit card and could only be redeemed in storeI oped to receive a refund at this pointI never received a response back after numerous attempts to receive my refund
Don't bother with their kiosks They say they will text you a code in ten minutes I waited over an hour before I left the grocery store I was at Luckily I still have the card and there is still a balance on it, so they aren't a complete fraud Then again based on the reviews I see here at Revdex.com maybe they are Read more reviews before you use these guys at all, and don't bother with their kiosks if you need cash right away Go to a pawn shop Lol, I can actually recommend a pawn shop over these guys That's sad
I ordered gift cards from Cardpool and paid with my *** ***My card had ample credit available and the pending $showed they were able to process the transactionOne day later I got an email indicating they were cancelling the order based on their "fraud department" with no additional explanationThis appears to be a common occurrence with Cardpool and a very poor business practice
Cardpool onkine services offered me $for my $s gift cardOn 12/23/I was sent an email with my transaction number (***) and instructions to print out a free *** shipping label and mail my gift card to
e cardpool may be a scamIm disappointed and just want my money back
"Cardpool Processing Center (online sells)
** *** ***
*** ** ***"
On 1/2/2018, I mailed my gift card with $to the address listed above via *** mail and had to pay $for a stamp because *** did not accept the labelEstimated delivery was 1/5/ I have not heard anything from Cardpool and my account continues to say in reviewAfter reading reviews it sounds k
I sent two gift cards on 12/29/and am still awaiting paymentCardpool says that a check will be issued within one day of receipt/verificationI have received emails stating that a check was in the mail on 1/12/with my correct mailing addressNow they say that perhaps the check was "misdirected"
I used Cardpool several times to purchase gift cards, and each time I had a good result In September, 2018, however, everything changed I purchased a gift card to Chilis When I tried to use it, I was told the number had never been activated It wasn't a valid card I have tried to contact Cardpool via email times, and calling them is a total waste of time Avoid this company at all costs They committed fraud and basically stole my money
The website offers to purchase your gift cards from you by two options: they will send a check or issue an Amazon Gift card I sold over $in gift cards and was supposed to receive an Amazon gift card for the amount of $
I did receive an email the next day with my Amazon gift card code and when I tired to use it within an hour of receiving it, they said the gift card had already been used by a different user and had been issued in August of I have sent emails and tried calling without any response
So now I'm out my $in the giftcards that I sold and do not have the Amazon gift card as the website states
On 12/07/I sold $dollars worth of gift cards to *** and I was promised a check for $in returnI got an email that said the check was in the mail and that it would take 3-business days to receive the check and if the check did not make it in weeks then I need to email themIt now has been well over weeks and I have yet to receive anythingThey also have not replied to my emailI was scammed out of $dollars worth of gift cards!
I sold a $gift card to cardpool.com on 2/14/and another one of the same amount on 2/21/I was to receive a $check and a $check for these salesIt has been about months and I have not yet received any paymentI contacted customer support to resolve the issueAlthough they did respond by saying that I should have received the checks by now, they cancelled the old ones and issued new checks, but I have still not received any checksi tried to cancel the order but cardpool had already depleted the monetary value on the cardsso they have used the gift cards without providing any payment for the cards and they seem to be making no effort to resolve the issue other than saying they us USPS to mail the checks and they cannot track the package/checks
Went into my business account with *** Credit Union and noticed a charge in the amount of $from Cardpool which I have no idea what is and I have not purchased anything from this company nor did I authorizes this transactionMade several attempts to contact company with no answer or call backHad to cancel my Debit Card with Credit UnionThey are looking into this as well
Bought a *** egift card, never get the email with code