Sign in

Loanpal

Sharing is caring! Have something to share about Loanpal? Use RevDex to write a review

Loanpal Reviews (2038)

LoanPal is as crooked as they get! We have made 10 Solar payments of $175 and $0 has gone to our principle! How is this legal?? How can they take all of the payment as "interest" and the stupid panels don't even produce as they are supposed to? Not to mention payments started right away! There was no 60 no payment period here. Payments started coming out of our account right away. We were NEVER told of this 100% crap or we wouldn't have signed our name to the paperwork! I want answers from LoanPal and PowerHome Solar for their shady work!

Loanpal Response • Feb 19, 2020

We are sorry that Ms. has had a bad experience thus far. I have reviewed her loan information and payments and all is in order per the loan agreement Ms. signed with us. She was given a 60-day grace period from her loan funding for her first payment to be made. Her loan funded on 2/25/2019 and her first payment was made on 4/25/2019. However, because interest accrues from the funding date, payments during the first year or so all payments go to interest. Once the first 60 days’ worth of interest is paid, Ms. payments will start going to both principal and interest. All of this information is contained in her loan documents and closing certificate for her review.

Also, Loanpal does not have any control over production of the solar system. This is something Ms. will have to take up with ***

Thank you.

LoanPal is as crooked as they get! We have made 10 Solar payments of $175 and $0 has gone to our principle! How is this legal?? How can they take all of the payment as "interest" and the stupid panels don't even produce as they are supposed to? Not to mention payments started right away! There was no 60 no payment period here. Payments started coming out of our account right away. We were NEVER told of this 100% crap or we wouldn't have signed our name to the paperwork! I want answers from LoanPal and PowerHome Solar for their shady work!

Loanpal Response • Feb 19, 2020

We are sorry that Ms. has had a bad experience thus far. I have reviewed her loan information and payments and all is in order per the loan agreement Ms. signed with us. She was given a 60-day grace period from her loan funding for her first payment to be made. Her loan funded on 2/25/2019 and her first payment was made on 4/25/2019. However, because interest accrues from the funding date, payments during the first year or so all payments go to interest. Once the first 60 days’ worth of interest is paid, Ms. payments will start going to both principal and interest. All of this information is contained in her loan documents and closing certificate for her review.

Also, Loanpal does not have any control over production of the solar system. This is something Ms. will have to take up with ***

Thank you.

LoanPal is as crooked as they get! We have made 10 Solar payments of $175 and $0 has gone to our principle! How is this legal?? How can they take all of the payment as "interest" and the stupid panels don't even produce as they are supposed to? Not to mention payments started right away! There was no 60 no payment period here. Payments started coming out of our account right away. We were NEVER told of this 100% crap or we wouldn't have signed our name to the paperwork! I want answers from LoanPal and PowerHome Solar for their shady work!

Loanpal Response • Feb 19, 2020

We are sorry that Ms. has had a bad experience thus far. I have reviewed her loan information and payments and all is in order per the loan agreement Ms. signed with us. She was given a 60-day grace period from her loan funding for her first payment to be made. Her loan funded on 2/25/2019 and her first payment was made on 4/25/2019. However, because interest accrues from the funding date, payments during the first year or so all payments go to interest. Once the first 60 days’ worth of interest is paid, Ms. payments will start going to both principal and interest. All of this information is contained in her loan documents and closing certificate for her review.

Also, Loanpal does not have any control over production of the solar system. This is something Ms. will have to take up with ***

Thank you.

As someone who just finished refinancing and has not started making new payments, my experience with the company so far has been great. One of the best rates I could find and the process was very smooth and above board.

Rick helped me to get to my signing I had fallen and broke my hip. He made arrangements for me to get there. Very great full

As someone who just finished refinancing and has not started making new payments, my experience with the company so far has been great. One of the best rates I could find and the process was very smooth and above board.

Rick helped me to get to my signing I had fallen and broke my hip. He made arrangements for me to get there. Very great full

As someone who just finished refinancing and has not started making new payments, my experience with the company so far has been great. One of the best rates I could find and the process was very smooth and above board.

Rick helped me to get to my signing I had fallen and broke my hip. He made arrangements for me to get there. Very great full

As someone who just finished refinancing and has not started making new payments, my experience with the company so far has been great. One of the best rates I could find and the process was very smooth and above board.

Rick helped me to get to my signing I had fallen and broke my hip. He made arrangements for me to get there. Very great full

Everyone at Loanpal was awesome fast and friendly. Excel at there jobs, answer all your questions while being polite and courteous.

Everyone at Loanpal was awesome fast and friendly. Excel at there jobs, answer all your questions while being polite and courteous.

Everyone at Loanpal was awesome fast and friendly. Excel at there jobs, answer all your questions while being polite and courteous.

Everyone at Loanpal was awesome fast and friendly. Excel at there jobs, answer all your questions while being polite and courteous.

Ive tried to contact Loanpal via their Customer Service line and have been kept on hold for 2 hours before I had to drop the call. There is no option to receive a call-back. They have an annoying recording saying "we know your time is valuable" - incredibly hypocritical!

Ive tried to contact Loanpal via their Customer Service line and have been kept on hold for 2 hours before I had to drop the call. There is no option to receive a call-back. They have an annoying recording saying "we know your time is valuable" - incredibly hypocritical!

Ive tried to contact Loanpal via their Customer Service line and have been kept on hold for 2 hours before I had to drop the call. There is no option to receive a call-back. They have an annoying recording saying "we know your time is valuable" - incredibly hypocritical!

Ive tried to contact Loanpal via their Customer Service line and have been kept on hold for 2 hours before I had to drop the call. There is no option to receive a call-back. They have an annoying recording saying "we know your time is valuable" - incredibly hypocritical!

Prompt, professional and outstanding customer service. The team that helped us were on top of it, they were fast and willing to help through the process to expedite. Great Job Brittany.

Check fields!

Write a review of Loanpal

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Loanpal Rating

Overall satisfaction rating

Address: 8781 Sierra College Blvd, Roseville, California, United States, 95661-5920

Phone:

Show more...

Fax:

+1 (916) 290-9992

Web:

This website was reported to be associated with Loanpal.


E-mails:

Sign in to see

Add contact information for Loanpal

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated