Loanpal Reviews (2038)
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Address: 8781 Sierra College Blvd, Roseville, California, United States, 95661-5920
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Easy process, excellent communication great working with Anthony and Annie!!
My loan officer with Loan Pal gave me better customer service with my refinance than the original creditor gave me with my original loan. Loan Pal out performed my original loan provider with a much lower interest rate, a lower closing cost, and lower monthly mortgage payments. I felt like my loan officer was my advocate, not my lender. Thank you Loan Pal!
I bought solar panels from *** and they used Loanpal to finance my solar panels. I was told by my *** sales rep that I had 18 months to Loanpal my 30% rebate check or to pay down my solar panels by 30% or my monthly payments would increase by about $90. I send Loanpal extra money along with my payment to start paying down my principal and they applied all the extra money I sent in to pay the interest on the loan instead. I called Loanpal to complain and the said it was their normal procedure to pay off the interest first. I think this is completely unethical as I'm trying to pay down the principal in good faith. My monthly bill is around $168 and I sent in $200 and only $2.42 came off the principal, I was gong to send a few thousand dollars for my first payment fortunately I didn't.
The loan agreement that was executed by Mr. states that all payments will be applied to interest first and any excess dollars will be applied to principal. The reason why the extra payments were applied to interest was because there was interest outstanding on the loan. The reason for that is because the loan comes with a feature that defers the first payment for 60 days. During that deferred period, interest accrues on the loan. It is that interest that Mr. Gambizza is paying. Once that interest is paid, all additional payments above the monthly interest change will be applied towards principal. Should Mr. need details of his payments and how they were applied, he can call us at ***.
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me. The first person I spoke to at Loanpal didn't explain that 60 days of interest had accrued and that needed to be paid off first. He made it sound like I had to pay off the interest on the loan before my money would be applied to the principal. I paid the 60 day back interest over the phone.
I bought solar panels from *** and they used Loanpal to finance my solar panels. I was told by my *** sales rep that I had 18 months to Loanpal my 30% rebate check or to pay down my solar panels by 30% or my monthly payments would increase by about $90. I send Loanpal extra money along with my payment to start paying down my principal and they applied all the extra money I sent in to pay the interest on the loan instead. I called Loanpal to complain and the said it was their normal procedure to pay off the interest first. I think this is completely unethical as I'm trying to pay down the principal in good faith. My monthly bill is around $168 and I sent in $200 and only $2.42 came off the principal, I was gong to send a few thousand dollars for my first payment fortunately I didn't.
The loan agreement that was executed by Mr. states that all payments will be applied to interest first and any excess dollars will be applied to principal. The reason why the extra payments were applied to interest was because there was interest outstanding on the loan. The reason for that is because the loan comes with a feature that defers the first payment for 60 days. During that deferred period, interest accrues on the loan. It is that interest that Mr. Gambizza is paying. Once that interest is paid, all additional payments above the monthly interest change will be applied towards principal. Should Mr. need details of his payments and how they were applied, he can call us at ***.
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me. The first person I spoke to at Loanpal didn't explain that 60 days of interest had accrued and that needed to be paid off first. He made it sound like I had to pay off the interest on the loan before my money would be applied to the principal. I paid the 60 day back interest over the phone.
I bought solar panels from *** and they used Loanpal to finance my solar panels. I was told by my *** sales rep that I had 18 months to Loanpal my 30% rebate check or to pay down my solar panels by 30% or my monthly payments would increase by about $90. I send Loanpal extra money along with my payment to start paying down my principal and they applied all the extra money I sent in to pay the interest on the loan instead. I called Loanpal to complain and the said it was their normal procedure to pay off the interest first. I think this is completely unethical as I'm trying to pay down the principal in good faith. My monthly bill is around $168 and I sent in $200 and only $2.42 came off the principal, I was gong to send a few thousand dollars for my first payment fortunately I didn't.
The loan agreement that was executed by Mr. states that all payments will be applied to interest first and any excess dollars will be applied to principal. The reason why the extra payments were applied to interest was because there was interest outstanding on the loan. The reason for that is because the loan comes with a feature that defers the first payment for 60 days. During that deferred period, interest accrues on the loan. It is that interest that Mr. Gambizza is paying. Once that interest is paid, all additional payments above the monthly interest change will be applied towards principal. Should Mr. need details of his payments and how they were applied, he can call us at ***.
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me. The first person I spoke to at Loanpal didn't explain that 60 days of interest had accrued and that needed to be paid off first. He made it sound like I had to pay off the interest on the loan before my money would be applied to the principal. I paid the 60 day back interest over the phone.
My loan officer with Loan Pal gave me better customer service with my refinance than the original creditor gave me with my original loan. Loan Pal out performed my original loan provider with a much lower interest rate, a lower closing cost, and lower monthly mortgage payments. I felt like my loan officer was my advocate, not my lender. Thank you Loan Pal!
My loan officer with Loan Pal gave me better customer service with my refinance than the original creditor gave me with my original loan. Loan Pal out performed my original loan provider with a much lower interest rate, a lower closing cost, and lower monthly mortgage payments. I felt like my loan officer was my advocate, not my lender. Thank you Loan Pal!
My loan officer with Loan Pal gave me better customer service with my refinance than the original creditor gave me with my original loan. Loan Pal out performed my original loan provider with a much lower interest rate, a lower closing cost, and lower monthly mortgage payments. I felt like my loan officer was my advocate, not my lender. Thank you Loan Pal!
I bought solar panels from *** and they used Loanpal to finance my solar panels. I was told by my *** sales rep that I had 18 months to Loanpal my 30% rebate check or to pay down my solar panels by 30% or my monthly payments would increase by about $90. I send Loanpal extra money along with my payment to start paying down my principal and they applied all the extra money I sent in to pay the interest on the loan instead. I called Loanpal to complain and the said it was their normal procedure to pay off the interest first. I think this is completely unethical as I'm trying to pay down the principal in good faith. My monthly bill is around $168 and I sent in $200 and only $2.42 came off the principal, I was gong to send a few thousand dollars for my first payment fortunately I didn't.
The loan agreement that was executed by Mr. states that all payments will be applied to interest first and any excess dollars will be applied to principal. The reason why the extra payments were applied to interest was because there was interest outstanding on the loan. The reason for that is because the loan comes with a feature that defers the first payment for 60 days. During that deferred period, interest accrues on the loan. It is that interest that Mr. Gambizza is paying. Once that interest is paid, all additional payments above the monthly interest change will be applied towards principal. Should Mr. need details of his payments and how they were applied, he can call us at ***.
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me. The first person I spoke to at Loanpal didn't explain that 60 days of interest had accrued and that needed to be paid off first. He made it sound like I had to pay off the interest on the loan before my money would be applied to the principal. I paid the 60 day back interest over the phone.
The easiest lending experience I have ever experienced. Thanks to the team that worked with me. I would definitely do it again.
I refi'd my home after purchasing solar. I received a much lower interest rate and consolidated my credit cards - this is all thanks to Justin. His expertise and patience allowed me to make a solid financial decision. He illustrated good old fashioned customer service. An A+ in my book!
The easiest lending experience I have ever experienced. Thanks to the team that worked with me. I would definitely do it again.
I refi'd my home after purchasing solar. I received a much lower interest rate and consolidated my credit cards - this is all thanks to Justin. His expertise and patience allowed me to make a solid financial decision. He illustrated good old fashioned customer service. An A+ in my book!
The easiest lending experience I have ever experienced. Thanks to the team that worked with me. I would definitely do it again.
I refi'd my home after purchasing solar. I received a much lower interest rate and consolidated my credit cards - this is all thanks to Justin. His expertise and patience allowed me to make a solid financial decision. He illustrated good old fashioned customer service. An A+ in my book!
The easiest lending experience I have ever experienced. Thanks to the team that worked with me. I would definitely do it again.
I refi'd my home after purchasing solar. I received a much lower interest rate and consolidated my credit cards - this is all thanks to Justin. His expertise and patience allowed me to make a solid financial decision. He illustrated good old fashioned customer service. An A+ in my book!
[redacted] I have upload the video per your release documentation signed by Mr [redacted] This is the call we used to gauge our original response
Top notch professionals. They made refinancing simple and stress free.
Top notch professionals. They made refinancing simple and stress free.