Loanpal

Our records indicate the loan was completed this weekend, 5/and the desired settlement was reachedIf you believe the desired solution has not been reached, please provide additional information so we may assist you in reaching you furtherThank you!

I am rejecting this response because: Paramount Equity Mortgage, LLC should be able to review my loan file by the loan # they assigned to me and my sonThey can also use the property address and or our email address; however I left two messages for [redacted] with the loan # and my phone #I asked him to contact me asap to discuss this matterI'm currently waiting to hear from him

I am rejecting this response because: I am working on speaking with a [redacted] right now, I missed his phone call and have not had the opportunity to contact him until today, have left a voicemail this morning

By far the worst customer service ever, they people working there are rude and down right condescending. I asked to get a call back for an issue I was going through from a supervisor they stated they would call me in 48 hrs. Till this day I have not received a call from anyone there. They take a very long time to assist you and when they do they make it a horrible experience. Shop around if you can when signing a contract, DON'T give LOANPAL your business. HORRIBLE SERVICE!!!!

By far the worst customer service ever, they people working there are rude and down right condescending. I asked to get a call back for an issue I was going through from a supervisor they stated they would call me in 48 hrs. Till this day I have not received a call from anyone there. They take a very long time to assist you and when they do they make it a horrible experience. Shop around if you can when signing a contract, DON'T give LOANPAL your business. HORRIBLE SERVICE!!!!

By far the worst customer service ever, they people working there are rude and down right condescending. I asked to get a call back for an issue I was going through from a supervisor they stated they would call me in 48 hrs. Till this day I have not received a call from anyone there. They take a very long time to assist you and when they do they make it a horrible experience. Shop around if you can when signing a contract, DON'T give LOANPAL your business. HORRIBLE SERVICE!!!!

By far the worst customer service ever, they people working there are rude and down right condescending. I asked to get a call back for an issue I was going through from a supervisor they stated they would call me in 48 hrs. Till this day I have not received a call from anyone there. They take a very long time to assist you and when they do they make it a horrible experience. Shop around if you can when signing a contract, DON'T give LOANPAL your business. HORRIBLE SERVICE!!!!

We signed a home loan with LoanPal October 31, 2018 for a loan amount of $440400 with a monthly payment of $2296. Our March 2019 payment jumped to $3197 and following months statements showed the same amount with no explanation as to why. Our loan was "professionally serviced" by LoanPal, who created the loan, presented the loan and monthly payments to us and signed by us for the total loan amount $440400 with the monthly payments of $2296. Reaching out to our loan processor repeatedly got no response. A call to LoanPal gets a person who says they cannot help and you must submit a response through their website. They created the loan with no intention of honoring the terms agreed upon, instead choosing a payment amount $900 more a month than what's on the signed loan paperwork. If that new loan amount had been presented to us at the time of the loan signing, we would have chosen to do business somewhere else. It was not, so we signed in good faith that the loan was accurate, and true to what was presented. We reached out for mediation, and received a letter saying our response was received, but nothing else They have reported our loan payments as late, no explanation as to where they got the new loan amount from, and on top of this, LoanPal isn't LoanPal but actually Paramount, which isn't Paramount, but Dovenmuehle Mortgage, which isn't Dovenmuehle but DMI. So many DBA that LoanPal isn't listed for accreditation through the ***, and now we understand why. These loan practices are misleading, deceptive, and representative of bait and switch tactics, with no one who will take responsibility for their signed loan document, or make right what was signed.

When I purchased my solar panels I was told this loan is separate from the house. I asked If for some reason I couldn't pay the loan what would happen. I was told it would be a repossession. I was in the works to sell my home and found out that there is lien without my knowledge on my home.

We signed a home loan with LoanPal October 31, 2018 for a loan amount of $440400 with a monthly payment of $2296. Our March 2019 payment jumped to $3197 and following months statements showed the same amount with no explanation as to why. Our loan was "professionally serviced" by LoanPal, who created the loan, presented the loan and monthly payments to us and signed by us for the total loan amount $440400 with the monthly payments of $2296. Reaching out to our loan processor repeatedly got no response. A call to LoanPal gets a person who says they cannot help and you must submit a response through their website. They created the loan with no intention of honoring the terms agreed upon, instead choosing a payment amount $900 more a month than what's on the signed loan paperwork. If that new loan amount had been presented to us at the time of the loan signing, we would have chosen to do business somewhere else. It was not, so we signed in good faith that the loan was accurate, and true to what was presented. We reached out for mediation, and received a letter saying our response was received, but nothing else They have reported our loan payments as late, no explanation as to where they got the new loan amount from, and on top of this, LoanPal isn't LoanPal but actually Paramount, which isn't Paramount, but Dovenmuehle Mortgage, which isn't Dovenmuehle but DMI. So many DBA that LoanPal isn't listed for accreditation through the ***, and now we understand why. These loan practices are misleading, deceptive, and representative of bait and switch tactics, with no one who will take responsibility for their signed loan document, or make right what was signed.

When I purchased my solar panels I was told this loan is separate from the house. I asked If for some reason I couldn't pay the loan what would happen. I was told it would be a repossession. I was in the works to sell my home and found out that there is lien without my knowledge on my home.

We signed a home loan with LoanPal October 31, 2018 for a loan amount of $440400 with a monthly payment of $2296. Our March 2019 payment jumped to $3197 and following months statements showed the same amount with no explanation as to why. Our loan was "professionally serviced" by LoanPal, who created the loan, presented the loan and monthly payments to us and signed by us for the total loan amount $440400 with the monthly payments of $2296. Reaching out to our loan processor repeatedly got no response. A call to LoanPal gets a person who says they cannot help and you must submit a response through their website. They created the loan with no intention of honoring the terms agreed upon, instead choosing a payment amount $900 more a month than what's on the signed loan paperwork. If that new loan amount had been presented to us at the time of the loan signing, we would have chosen to do business somewhere else. It was not, so we signed in good faith that the loan was accurate, and true to what was presented. We reached out for mediation, and received a letter saying our response was received, but nothing else They have reported our loan payments as late, no explanation as to where they got the new loan amount from, and on top of this, LoanPal isn't LoanPal but actually Paramount, which isn't Paramount, but Dovenmuehle Mortgage, which isn't Dovenmuehle but DMI. So many DBA that LoanPal isn't listed for accreditation through the ***, and now we understand why. These loan practices are misleading, deceptive, and representative of bait and switch tactics, with no one who will take responsibility for their signed loan document, or make right what was signed.

When I purchased my solar panels I was told this loan is separate from the house. I asked If for some reason I couldn't pay the loan what would happen. I was told it would be a repossession. I was in the works to sell my home and found out that there is lien without my knowledge on my home.

We signed a home loan with LoanPal October 31, 2018 for a loan amount of $440400 with a monthly payment of $2296. Our March 2019 payment jumped to $3197 and following months statements showed the same amount with no explanation as to why. Our loan was "professionally serviced" by LoanPal, who created the loan, presented the loan and monthly payments to us and signed by us for the total loan amount $440400 with the monthly payments of $2296. Reaching out to our loan processor repeatedly got no response. A call to LoanPal gets a person who says they cannot help and you must submit a response through their website. They created the loan with no intention of honoring the terms agreed upon, instead choosing a payment amount $900 more a month than what's on the signed loan paperwork. If that new loan amount had been presented to us at the time of the loan signing, we would have chosen to do business somewhere else. It was not, so we signed in good faith that the loan was accurate, and true to what was presented. We reached out for mediation, and received a letter saying our response was received, but nothing else They have reported our loan payments as late, no explanation as to where they got the new loan amount from, and on top of this, LoanPal isn't LoanPal but actually Paramount, which isn't Paramount, but Dovenmuehle Mortgage, which isn't Dovenmuehle but DMI. So many DBA that LoanPal isn't listed for accreditation through the ***, and now we understand why. These loan practices are misleading, deceptive, and representative of bait and switch tactics, with no one who will take responsibility for their signed loan document, or make right what was signed.

When I purchased my solar panels I was told this loan is separate from the house. I asked If for some reason I couldn't pay the loan what would happen. I was told it would be a repossession. I was in the works to sell my home and found out that there is lien without my knowledge on my home.

we are looking into the appraisal on our end, we will review where appraisal was meetPlease provide documentation of what appraisal stated to be and what it is showing on documentation for further supportWe are unable to provide support without that information

Our records indicate an appraisal was issued to be refunded on 11/after the borrower spoke to our director of sales [redacted] We believe this issue has been resolved on our end

Solar Loan - Nothing but trouble - cannot get a balance or principal/interest breakdown at anytime without calling - asked for a payoff and was told the lien removal fee is $120 when assessor charges $40! Have to pay interest beyond when loan payoff is due! NEVER RECEIVED PAYOFF EMAIL and Loanpal advised they are unable to resend without a request for a new payoff! Cannot get a supervisor on the phone or get one to call back - have tried multiple times. These business practices are horrible - SEC needs to investigate. *** needs to do something. My loan is thru a PO Box in Portland OR that is not listed in the drop down - so here is yest another address for this awful company - ***. Of course they use a PO Box because you cannot sue a PO Box!

Solar Loan - Nothing but trouble - cannot get a balance or principal/interest breakdown at anytime without calling - asked for a payoff and was told the lien removal fee is $120 when assessor charges $40! Have to pay interest beyond when loan payoff is due! NEVER RECEIVED PAYOFF EMAIL and Loanpal advised they are unable to resend without a request for a new payoff! Cannot get a supervisor on the phone or get one to call back - have tried multiple times. These business practices are horrible - SEC needs to investigate. *** needs to do something. My loan is thru a PO Box in Portland OR that is not listed in the drop down - so here is yest another address for this awful company - ***. Of course they use a PO Box because you cannot sue a PO Box!

Solar Loan - Nothing but trouble - cannot get a balance or principal/interest breakdown at anytime without calling - asked for a payoff and was told the lien removal fee is $120 when assessor charges $40! Have to pay interest beyond when loan payoff is due! NEVER RECEIVED PAYOFF EMAIL and Loanpal advised they are unable to resend without a request for a new payoff! Cannot get a supervisor on the phone or get one to call back - have tried multiple times. These business practices are horrible - SEC needs to investigate. *** needs to do something. My loan is thru a PO Box in Portland OR that is not listed in the drop down - so here is yest another address for this awful company - ***. Of course they use a PO Box because you cannot sue a PO Box!