Kevin Powell's Motorsports Charlotte

To Whom This May Concern,We regret that our customer was not happy with the purchase made with us and sincerely apologize about the inconvenience that this caused.After reviewing this complaint along with our notation history we show that this order was previously refunded and canceled.If you have
any further questions and/or comments regarding this order please feel free to contact our US Based Customer Relations Department at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard.Customer Support

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:The response was totally untrue I have contacted Braun numerous times by phone, the latest being 6/*/ Also, the razor was returned via *** on 5/*/and delivered at 12:08pm on 5/*/16, *** tracking #*** *** *** *** *** **. I also tried calling Braun on the number the provided in their response to Revdex.com and after a minute wait I gave up They have been non-responsive at best.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

To Whom This May Concern,We regret that our customer was not happy with the purchase made with us and sincerely apologize about the inconvenience that this caused.After reviewing this complaint along with our notation history we show that this order was previously refunded and canceled.If you have any further questions and/or comments regarding this order please feel free to contact our US Based Customer Relations Department at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard.Customer Support

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

We are currently working with the customer and our vendor to find a resolutionWe need the devices serial number in order to make sure that we send him the appropriate pieceCustomer is aware and working on providing us the serial number

To Whom This May Concern,We regret that our customer is not happy with the purchase made with us and sincerely apologize for the inconvenience that this may have caused.After reviewing this complaint along with our notation history we do see that our customer called into ***'s
Sales Center at ###-###-#### and requested to purchase a Samsung Galaxy SBrand New International Model - Unlocked GSM Mobile Phone.*** This order was successfully filled on 12/**/and delivered to our customer on 1/**/as ordered Per our Return Policy & Procedure:*** Our customer contacts us on 3/*/- almost months after successful delivery - stating that the unit they received was not working and customer wanted to return the item Customer was provided with the information needed to contact their Warranty Company as the item was not returnable The item works with Verizon, Sprint or any other CDMA Carriers - the item will not work with *** *** and other GSM Network Carriers.We here at the *** pride ourselves in excellent customer service and will reach out to our customer's warranty company, Consumer Priority Services, to see if there is anything we can do to hasten the warranty process as our customer is well outside of our Return Period We will follow up with our customer within to hours once we have contacted CPS. If you have any additional questions and/or comments, please feel free to contact our US Based Customer Relations Department at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard.Customer Relations Department

Reimbursed the money they tried to keepThanks Revdex.com for your help in this matter

WE DO NOT HAVE A CUSTOMER WITH THIS EMAIL ADDRESS NOR PHYSICAL ADDRESS IN OUR SYSTEMPLEASE PROVIDE US WITH YOUR ORDER NUMBER OR CONTACT US DIRECTLY AT ###-###-#### MONDAY THRU FRIDAY 9AM TO 4PM EASTERN/STANDARD FOR MORE ASSISTANCE

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because I do not yet know when I will receive this itemI just spoke to customer service, they told me they ordered a bedframe, but they haven't received it yet, they said they would let me know when they receive it and when I might expect itI don't want to close this complaint until I actually have the new bedframe. It has been an ongoing problem for weeks already, now going into week. When I receive the bedframe, I will let you know and at that time I will close this complaint
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Dear Sir, I wanted to pay the additional cost for Brand newI never rejected of paying a higher amountHow ever I requested a discount of 5% what was there for my initial purchase Also I agreed the advance payment ( which is to pay for new items before the company receives the returned good and credit afterThe issue is their customer service personal who may be operating out of India does not understand the correct requirementI requested to talk with manager many timesafter brief hold they disconnect the callThere for I had to call more than times to sort out this issueFinal I managed to place the order for the new items and pay full price and gave only $ discount on $ each units for total units $3249,minus discount ]They have a policy of charging 15% restock fees if request for creditthis is the reason I want to sync my new order as replacement but their customer service personal are highly incompetent to understand or they lie most of the timesI am not happy with their service at allI hope many will watch them carefully
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear *** ***,We deeply regret the inconvenience on your order and apologize the delivery took longer time than time frame.We previously informed you regarding the earlier delivery date (12/**/2015) the Delivery Agent never received a affirmation from your end for the delivery
on 12/**/, hence the order was not delivered on the same date Unfortunately, we have minimal control over the delivery procedure , but still we were able to rescheduled the deliveryCustomer satisfaction is our uttermost priorityAs a courtesy we will apply a discount on the original order ($discount on Adjustable base, $and $discount on both the mattress respectively) As the delivery was delayed due to miscommunication from the Agent we offered another $discount. Please give us a call at ###-###-#### Monday thru Friday 11am to 5pm Eastern/Standard.Thanks & Regards Team MattressFactoryOutletStore.com

To Whom This May Concern,We regret that our customer was not happy with the purchase made with us and sincerely apologize for any inconvenience caused.After reviewing this complaint along with our notation history we do show that our customer ordered replacement filters for the Honeywell Pleated
Filters. This item is a replacement for the original. We take care in showing that we are "An Independent Retailer of Consumer Products" and not the Manufacturer themselves.Our customer purchased the item via our online shopping cart at *** and contacted us on 10/* to state that they were not happy with the order. As a courtesy we provided our customer was a PrePaid Return Label to return the merchandise for inspection and consequent full refund. Once our merchandise is successfully returned unopened we will be more than happy to issue our customer a full refund. We await the safe return of the replacement filters.If you have any additional questions and/or comments please feel free to contact our US Based Customer Relations Department at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard.Customer Relations Department

We understand the situation and again sincerely apologize that the item sent was a complete pre-packaged kit As a retail outlet we will need the complete kit returned inorder to exchange/refund When we spoke with you we asked if the box was tampered with in anyway upon its arrival and your denied any damage to the package.Per our recent agreement you will have to return the entire contents of the merchandise along with the Manufacturer's packaging for inspection and consequent exchange/refund. If you would like to speak with us directly please feel free to contact our US Based Customer Relations Department at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard.Customer Relations Department

To Whom This May Concern,We regret that you were not happy with the purchase made with us here at the *** and sincerely apologize for the inconvenience that this has caused.After reviewing this complaint along with our notation history we do show that we have successfully received
the *** *** for refund and we show that our customer was previously refunded the full purchase price for the item along with the corresponding 3yr warranty Customer was not refunded for the Mounting Kit @as we show that this item was not returned As a courtesy we will refund the Mounting Kit and the customer may keep the item.If you have any further questions and/or comments please feel free to contact our US Based Customer Relations Department at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard.Customer Relations Department

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
*** ***

To Whom This May Concern,We show that the return is on its way back to us currently:Scheduled Delivery: Monday, 11/09/2015, By End of DayOnce the item has been successfully returned and inspected we will be able to issue a refund to our customer's *** used in the purchase as previously agreed on 10/29/ We sincerely apologize about this issue and show that we have previously taken action to solve this situation as soon as possible If you would like to speak with us directly please feel free to contact our US Based Customer Relations Department at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard Monday thru Friday 9am to 4pm Eastern/Standard.Customer Relations Department ***WE ARE RESPONDING TO THIS COMPLAINT TO BE COMPLAINT PLEASE NOT THAT THIS WILL REMAIN OPEN UNTIL REFUNDED THIS MESSAGE WILL REPEAT IF IT COMES BACK BEFORE THAT TIME***

To Whom This May Concern,We regret that our customer was not happy with the purchase made with us and sincerely apologize for the inconvenience that this has caused.After reviewing this complaint along with our notation history we do show that our customer purchase a replacement battery with us and
successfully returned the item stating it was the incorrect item We do show that our customer was refunded per our Return Policy and has since been fully refunded At FactoryOutletStore.com returns are easyBrand New items may be returned or exchanged within Days from date of purchase. Returns are subject to a percent restocking fee plus the actual cost of our shipping to the customerThis amount was deducted from the amount of the refund.As a courtesy we will refund the full purchase price of the returned item today - 1/**/- as we pride ourselves in excellent Customer Service If you have any additional questions and/or comments please feel free to contact our US Based Customer Relations Department at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard.Customer Relations Department

To Whom This May Concern,We regret that our customer was not happy with the purchase made with us and sincerely apologize for the inconvenience that this may have caused.After reviewing this complaint along with our notation history we do show that our customer placed an order via our online
shopping cart for a Sonicare FlexCare Platinum Toothbrush on 2/*/and this package was successfully delivered on 2/**/17:***On 2/*/we received a call from our customer to inquire about the order At this time, ** *** alerted us that she no longer wished to keep the item and would be returning for a refund A copy of our Return/Exchange Form was emailed to our customer at *** ***Our customer reached out to us on 2/**/to inquire about her refundAfter reviewing the order history, we were unable to find a record of a return Our Customer Care asked for the return tracking number, at this point our customer was not able to provide one and stated that they would follow up with their Post Office and give us a call back 2/**/and 3/**/we spoke with our customer and in an effort to help locate the package, we suggested that our customer start a missing package investigation with the shipping provider used to return the item for refund To date we have not yet received the Sonicare FlexCare Platinum Toothbrush.We here at the FactoryOutletStore.com pride ourselves in excellent Customer Service and sincerely apologize for this situation as customer did not follow our Return Policy to successfully return the item for refundIf you have any additional questions and/or comments please feel free to contact our US Based Customer Relations Department at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard.Customer Relations Department

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
***,Here is proof that they received my returned item; however, I have not received my correct phone they promised to send.-------- Original Message --------*** *** ***-- Aloha, David C***General ManagerCobblestone Inn and Suites Hotel*** *** ***
*** ** ***(P) ###-###-####(F) ###-###-#### (C) ###-###-####*** *** ** *** *** *** ** *** *** *** *** ** *** ***
*** ** *** *** *** *** *** ***
*** *** * *** *** ** *** *** *** ***
*** *** *** *** *** *** *** *** *** ** *** *** *** *** *** *** *** ** *** *** ** *** *** ** *** *** *** *** ** ** *** ** *** *** *** *** *** *** ** *** *** *** *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I can't forward this e-mail unless you give me an e-mail address to do so but on August **, @ 1:p.mI received an unsigned response to my previous requests for a full refund and it said (cut and paste of text):*** *** ***
** *** *** *** *** *** ** *** *** ** *** *** ** *** *** *** *** *** ** *** *** *** *** *** *** *** *** *** *** *** ** *** *** *** ** ***
** *** *** *** *** *** *** *** ** *** ***
** *** *** * *** *** *** *** *** *** *** *** *** ** * *** *** *** ** *** ***
** ***
** *** ** *** *** *** *** *** *** *** *** * *** *** *** *** *** *** *** *** *** * *** *** *** *** *** *** ** *** ** *** *** * *** *** *** *** *** *** *** *** *** *** *** ** *** *** *** *** ** ** *** *** *** ** *** *** *** *** ** *** *** *** *** *** *** *** *** * *** *** *** *** *** *** *** *** ** *** *** ** ** *** *** *** *** *** *** * *** *** ** * ** *** *** *** *** *** *** *** ***
*** *** *** *** ***
*** ** ***One hand obviously doesn't know what the other is doing because I wrote back to Jessica the same day, forwarding a copy of the earlier e-mail message that day She has tried to call me again but I refuse to deal with these people except in writing (for obvious reasons) So, not only has my FULL refund (which was promised on 8/** as being back in my account within hours) NOT been paid, but now this response to my complaint seems to suggest that I ordered the wrong item and they still want me to pay the re-processing fee!!!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***