JPMorgan Chase Credit Card

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me.
Regards,
*** ***

Tell us why here...This e-mail is to acknowledge receipt of
your correspondenceChase takes consumer feedback very seriouslyWe have
fully reviewed this matter and responded to the consumer on October 29, They
should receive our correspondence within to business days In
order
to protect consumer privacy, they have been advised they may share the response
directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
]I am not interested in anything they have to say I have stated that on the phone to attempted contacts and I am stating it now After weeks of dealing with this matter I consider it resolved and I am closing the account No other action is required by the Revdex.com thanks Filing a complaint with you and documenting this event got there attention enough to get them to pay attention to a consumers complaints thanks again
Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on May 15, They should receive our correspondence within to business days In order to
protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on March 23, They should receive our correspondence within to business daysIn order
to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Chase just sent me a letter telling me that I needed to contact the third party insurance agentAs my hearing is not that good (as was originally pointed out) calling the company is not a good option for meAlso, Chase is just giving me the run aroundThey just want me to waste my time working with the company that has already denied (unjustly) my claim with them, one that included all of the information as outlined in the policy details that Chase originally sent meAs the insurance company is asking for a document that does not exist, and cannot be produced, I believe that Chase is colluding with their third party in consumer fraud. If Chase is unwilling to take care of their consumer (me) then I would like them to provide me with the contact information for their board of directorsI will want to make sure that they are aware of how their employees are treating their customers, and I'd also like the legal business address for their insurance agency, that way I can file a claim of consumer fraud with the State insurance agency. Thanks for your efforts
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The company sent a correspondence that regurgitated the interest statement found on the back of the statement which is the information that I am questioning*** *** in the Executive Office responded to my Revdex.com complaint by phone on 5/5/and repeated the same informationI requested written documentation of the daily tally of interest charges for the period 2/23/16-4/22/He was unable to provide that information so I asked for the call to be escalated to a member of managementHe stated that his manager, ***, would return my call within hoursShe didn't call. On 5/9/16, I called Mr*** and informed him that management had not calledHe said he would forward the message again On 5/12/16, I called the corporate office of JP Morgan in New York and spoke to *** with my complaint that management had not calledShe said that she would relay the message to the Executive Office. On 5/18/16, I called the main line of the Executive Office and spoke to *** who said she would relay the message to *** that I am still waiting for her call. Today is 5/26/16, over a month past my initial call to Chase Bank on 4/23/disputing the overcharges in interest on my account, and management has not calledI have spoken to representatives of this bank and none have proved that the interest calculation is accurate Regards,

We responded to our customer’s concerns during our conversation on October 4, To protect our customer’s privacy, we are not providing you with any details of our conversationOur customer may use their discretion in sharing our response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on December 9, They should receive our correspondence within to business daysIn order to
protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I just cant understand how they keep telling me that there is nothing they can do I made one late payment because a job I did I did not get paid and yrs later still have not got paid I am out 50,and it just had me tight for a month but have not missed a payment until now cause of illness have not work in 9m0nths and dont know what to I probably have paid the card off twice with high interest and dont know why they cant help and put it down that I have chance to pay it off am looking at bankruptcy and then they wont get nothing
Regards,
*** ***

Over the past months Chase has been unable to protect our identify from people obtaining our credit card informationWe receive notices that someone has stolen our credit card number to make purchasesI have had a number of other credit cards and this has never happened to this extentWe have
had this happen four time since we have had the cardIt is burdensome to have our credit card information stolen time and time again and Chase is unable to protect the cardOur name and address is:*** *** *** *** ***
*** *** *** ***
*** **
***Thank you so much for your help

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on December 17, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on June 12, They should receive our correspondence within to business days In order to
protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
We acknowledge the response sent by Chase; however, this response is totally unacceptable and this billing item for $2,is invalid and remains unlawful on the part of ChaseChase merely says that (1) that Chase contacted the merchant (2) Chase received documentation from the merchant (3) and based on the merchant’s cancelation policy, Chase takes the position they cannot overwrite the merchants policy
The issue in dispute is that the service weren’t rendered by the merchant as described and agreedAccordingly, merchant’s policy has no bearing, REGARDLESS whether Chase can or cannot dictate such merchant policies
Chase did not address the dispute, Chase neglected to properly investigate the situation, and Chase has no business nor right to have billed us for this transactionChase also has no basis to pay this merchant, and instead they should have told the merchant that Chase is in no position to dictate to the cardholder to accept apartment when it was not delivered as represented and as agreedHere is the situation, the merchant presented to me a luxury vacation apartment rental which was described to be a bedroom apt with bedsThe apartment was to be a luxury apartment, clean bedding for 20, a cleaned apartment such as expected for a vacation rental and clean toiletsWhen we arrived at the apartment, the overall apartment was very dirty, of the bathrooms were in a condition as just used with the bath even full of used water, and used beddingInstead of bedrooms, there were only 3, and instead of beds there was only beds in totalWhen called the hotel receptionist, they offered that we can use the couches, and that they can send over someone to clean the following dayObviously, that was unacceptable and we demanded alternative accommodations, which they refusedWithout any option available to settle with them, we had to leave the property and go search with alternative accommodations which took hours and was a great nightmare
Now, we understand the merchant provided Chase a copy of their alleged terms being all sales finalHowever, this is the first time I see this, this was not properly disclosed to me at the time of the transaction and they must have signed this on their ownMoreover, in addition to have never disclosed the policy, we find that no merchant policy has any bearing on this situation since the merchant failed to deliver what they promisedThe merchant improperly described the property, and they cannot expect that we shall be stuck to accept something we never agreed to acceptWe made reservations for a clean luxury villa with beds and bedroomsWe cannot be forced to have accepted a bedroom in place of a 6, and a dirty one in place of clean, and beds instead of They can also not expect that accept couches to accommodate the missing bedsNo policy of the merchant has any legal bearing on this situation, and pursuant to the bankcard rules, such policy would be void and null when mis-described in such a magnitudeRegardless, as stated above, such final sale policy was never properly disclosed to us
It is my position that per Reg Z and per my Card-Member-Agreement with Chase, you had no right to re-bill me for this disputed chargePlease reasonably consider the situation and refund this transaction without any further delay
Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on May 18, They should receive our correspondence within to business daysIn order to protect
consumer privacy, they have been advised they may share the response directly with you

We responded to our customer’s concerns in our letter dated September 21, 2017. To protect our customer’s privacy,we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you

Tell us why here...This e-mail is to acknowledge receipt of
your correspondenceChase takes consumer feedback very seriouslyWe have
fully reviewed this matter and responded to the consumer on Nov 5, They
should receive our correspondence within to business days In order
to protect consumer privacy, they have been advised they may share the response
directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***1, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I do not agree with the response from Chase Card member
service for the following reasons:
1. Chase dropped the ball in my court to go back to Medicareand
give medicare their(chase) authorization of payments, Why
don't they contact medicare?
2. I kept trying for at least weeks, and left message for
*** *** (medicare resolution desk to call me but received no call
3. Finally, on April 15, 2016, I called medicare and spoke to
*** ***. Medicare was not interested in taking the
authrizations of payment by Chase and just referred to to the
letter sent to me by medicare n 2-9-stating and I quote:
"medicare records show a credit card charge-back of $was made on 6-18-Due to the charge back the next
CMS-medicare notice generated on 7-27-was in the
amount of $for medicare B premiums for May thru
Nov 2015."
3. Why doesn't Chase and Medicare get together and resolve
this? What more can I do? I'm in limbo and I'm out $thank you
I have to correct the amount of money I am out
its $not $14.70. thank you

Revdex.com:
I have received no correspondence from Chase regarding resolution to complaint ID ***
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I still find that they are misleading the consumer buy showing that the amount that is suppose to go to what was set up is not going to it
Regards,