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JPMorgan Chase Credit Card

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JPMorgan Chase Credit Card Reviews (4971)

Tell us why here...This e-mail is to acknowledge receipt ofyour correspondence. Chase takes consumer feedback very seriously. We havefully reviewed this matter and responded to the consumer on September 01, 2015.They should receive our correspondence within 5 to 7 business days.  Inorder to...

protect consumer privacy, they have been advised they may share theresponse directly with you.

We responded to our customer’s concerns during our conversation on May 3, 2018. To protect our customer’s privacy, we are not providing you with any details of our conversation. Our customer may use their discretion in sharing our response directly with you.

This e-mail is to acknowledge receipt of your correspondence from Case Number [redacted].  Chase takes consumer feedback very seriously.  We have fully reviewed this matter and a detailed response was provided on the phone to the customer on January 14, 2016.   In order to protect...

consumer privacy, the consumer has been advised they have the option to share the response directly with you.  If you have any questions or concerns, I may be reached at [redacted]   Sincerely,   [redacted]   Executive Office

Tell us why here...This e-mail is to acknowledge receipt ofyour correspondence. Chase takes consumer feedback very seriously. We havefully reviewed this matter and responded to the consumer on September 3, 2015. Theyshould receive our correspondence within 5 to 7 business days.  In orderto...

protect consumer privacy, they have been advised they may share the responsedirectly with you.

This e-mail is to acknowledge receipt ofyour correspondence. Chase takes consumer feedback very seriously. We havefully reviewed this matter and responded to the consumer on September 02, 2015.They should receive our correspondence within 5 to 7 business days.  Inorder to protect consumer...

privacy, they have been advised they may share theresponse directly with you. Tell us why here...

This e-mail is to acknowledge receipt ofyour correspondence. Chase takes consumer feedback very seriously. We havefully reviewed this matter and responded to the consumer on October 06, 2015.They should receive our correspondence within 5 to 7 business days.  Inorder to protect consumer...

privacy, they have been advised they may share theresponse directly with you.  Tell us why here...

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on April 5, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on April 2, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

We responded to our customer’s concerns during our conversation on October 6, 2017. To protect our customer’s privacy, we are not providing you with any details of our conversation. Our customer may use their discretion in sharing our response directly with you.

This e-mail is to acknowledge receipt ofyour correspondence. Chase takes consumer feedback very seriously. We havefully reviewed this matter and responded to the consumer on October 1, 2015.They should receive our correspondence within 5 to 7 business days.  Inorder to protect consumer privacy,...

they have been advised they may share theresponse directly with you. Tell us why here...

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I received a call from Chase, which was argumentative and in no way conciliatory or sympathetic to the original issue or with the dismissive way Chase responded over the last few months.  I told them I had no interest in $ to resolve the situation (as they have already refunded a minimal amount), it's the principal. All I wanted was some recognition of the issue (which comes down to conflicting card benefit/cancellation terms), and an apology for how poorly they handled my dispute. I've given up for any such basic customer service.  If they want to respond, please have them respond via this method - if they want to argue again, I want it to be publically available, and not hidden behind some hollow requirement for confidentiality. 
Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on March 2, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

We responded to our customer’s concerns during our conversation on September 21, 2017. To protect our customer’s privacy, we are not providing you with any details of our conversation. Our customer may use their discretion in sharing our response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on Dec. 23, 2015. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Chase's response was insufficient.  They stated that they applied my payment correctly.  That was not my complaint.  MY complaint was that they applied the "minimum payment" to the LOWEST APR of the balance, instead of the highest insuring that Chase receives the maximum amount of interest from their customers.  It is sleazy business practices and I will be sure to make everyone possible aware of this.

We responded to our customer’s concern during our conversation on August 11, 2017. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. There send proof that it was left on my step I did not get nothing and two that not my name the send proof with someone else name. 
Regards,
[redacted]

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on March 14, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you

Awaiting to see if interest is...

charged or not. Was told interest would not be charged to this account due to their choice to allow charges more than twice the agreed upon limit.cnrryhis ac Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

This e-mail is to acknowledge receipt of your correspondence from [redacted] – Case No. [redacted]. Chase takes consumer feedback very seriously. We have fully reviewed this matter and a detailed response was provided verbally on August 18, 2015.  In order to protect consumer...

privacy, the consumer has been advised they have the option to share the response directly with you. If you have any questions or concerns, I may be reached at [redacted] Sincerely, Executive Office

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Description: BANKS, CREDIT CARDS & PLANS

Address: P.O. Box 15018, Wilmington, Delaware, United States, 19850

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