From You Flowers

They practice bait and switch. The quote one price then change the terms without telling you. They also don't tell you what you are getting isn't what is advertised. Oh and don't bother calling the lady listed on herem. She'll just give you excuses and why what they are doing is legal

This case has been completely resolved. We have credited back the customer in the full amount of the order. As an extended apology on behalf of our company we will also be sending out a complimentary arrangement to the recipient. The customer was pleased with this resolution. Please let us know if...

there is anything else we can do regarding this order.Thank you Tell us why here...

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

This case has been...

completely resolved. We have credited back the customer in the full amount of the order. As an extended apology on behalf of our company we have sent out the arrangement free of charge & offered to send out a future complimentary arrangement as well. This arrangement can be delivered on any future date to any recipient of the customer’s choice. The customer was very pleased with this resolution. Please let us know if there is anything else we can do regarding this order.
Thank you

To whom it may concern,   After three weeks of no reply, the company related to complaint: [redacted] has reached out to resolve the issues.   Thank you,   **

This case has been completely resolved. We have credited back the customer in the full amount of the order. The customer has not responded to our calls or emails at this point.  Please let us know if there is anything else we can do regarding this case.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

This case has been...

completely resolved. We have credited back the customer in the full amount of both orders. As an extended apology on behalf of our company we have sent out two complimentary arrangements one to the value of $50.00 and the other to the value of $60.00 to the recipients. Please let us know if there is anything else we can do regarding these orders.
Thank you

This case has been completely resolved. We have credited back the customer for the missing balloon as well as the same day fee.  As an extended apology we have issued a $10.00 gift card today. We have left serveral voice mails and another today. Please let us know if there is anything else we...

can do regarding this case.Thank you

This case has been completely resolved. We have credited back the customer in the full amount of the order. As an extended apology on behalf of our company we have offered to send out a future complimentary arrangement valued at $50.00. This arrangement can be delivered on any future date to any...

recipient of the customer’s choice. We have also issued a $15.00 gift card. The customer was very pleased with this resolution. Please let us know if there is anything else we can do regarding this order.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

From: [redacted]] Sent: Monday, May 15, 2017 3:37 PM To[redacted]g> Subject: Re: You have a New Message from Revdex.com Serving Connecticut Regarding Complaint [redacted]   Thank you for you help. The business From You Flowers...

LLC has contacted me and has promised a complete refund for their services as I did not get what I paid for.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

This case has been completely resolved. We have credited back the customer in the full amount of the order. As an extended apology on behalf of our company we sent out a complimentary arrangement to the recipient.  Please let us know if there is anything else we can do regarding this order as...

we have been unable to speak to the customer via phone. Thank you

This case has been completely resolved. We have credited back the customer in the full amount of the order. As an extended apology on behalf of our company we have offered to send out a future complimentary arrangement valued at $50.00. This arrangement can be delivered on any future date to any...

recipient of the customer’s choice. The customer was very pleased with this resolution. Please let us know if there is anything else we can do regarding this order.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted].  “The Customer” referenced in the response from the business will not be able to respond because he is active duty and currently deployed, making him unavailable by email or personal phone.  He’s not even aware that the company has drawn this out over the course of three weeks.  A refund and no future interaction with this business is satisfactory to me as his representative and as the intended recipient of the services.  
Sincerely,
[redacted]

This case has been completely resolved. We have credited back the customer the $14.99 service fee. The customer was very pleased with this resolution. Please let us know if there is anything else we can do regarding this case.Thank you

Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I am unappreciative of the wasted time throughout my experience with this company, but the specialist who immediately email responded to my situation handled it professionally and with poise. They need to work on their advertising and delivery issues. 
Sincerely,
[redacted]

A Supervisor has reached out to the customer and this order has been refunded in full. As an extended apology the order is being...

delivered today free of charge. If there is anything further we can do please let us know. Sincerely, The From You Flowers Team.

A Supervisor has reached out to the customer and credited the service fee as a one time courtesy.If there is anything further we can do please let us know.  Thank you