FMR

Dear Ms. [redacted], It is against the law to disclose the information that we are dealing with to anyone that does not verify that they are the individual we are attempting to locate. All phone calls placed to you or your family are done so in the confines of state and federal law. You will receive no...

further contact from this office. Regards, [redacted]

Dear Ms. [redacted], FMR has been contracted to collect on debt attached to your name. You had initially contact our office on June 1, 2016 and after the representative explained in detail your debt, you agreed to a payment arrangement. Message were left on your primary phone number before each payment...

as a courtesy reminder. The next time you had made contact with our office was on August 12, 2016 in which you requested a payment agreement letter to be sent to your email [redacted].net.  After sending the document we have made several attempts to contact you with no results. Your payments have been credited back to the card you provided totaling $300.00.  Your account has been placed back in a default status. We look forward to hearing from you. Regards, Nick W.

Dear Mr. [redacted], FMR has been contracted to collect on debt attached to your name. Your account was placed with our office on April 28, 2016 and on the same day it was closed. As of that day you have not received any phone calls from this office. When you spoke with the representative you were...

provided all of the information that was placed with our office. It seems that you misunderstood the representative; [redacted] was the account that was placed on file to receive the funds, not the creditor. We are not a credit reporting agency which is why you do not see this on your credit report. It is federal law to verify that the last four digits of the social security number so that your information is not provided to a third party. Your allegations that this is fraud and extortion are untrue and libel, we are simply notifying you of a debt that was placed with our office. We can assure you that we have discontinued collection efforts and that your account has been returned. You will not receive any further communication from this office. Regards, Nick W.

Dear Ms. [redacted], FMR has been contracted to collect on debt attached to your name. On January 17, 2018 you were in contact with a representative in our office. The fast four digits of your social security number were placed in our office along with your debt and verified due to federal privacy...

laws. Our company information, including our address was provided to you immediately upon request. Also, when you disputed the debt, your account was documented correctly and closed. You have no received any more phone calls from this office as of your initial phone call. We apologize for any inconvenience. Regards, Nick W.

Dear Ms. [redacted], I am attempting to locate your account in our system but am having no luck. When you were contacted was there a maiden name or other name that the associate asked for? Regards, Nick W.

Dear Ms. [redacted], FMR has been contracted to collect on debt attached to your name. We would like to apologize for any inconvenience in your dealings with this office. A verification document is being sent to [redacted], CA [redacted]. Please contact the undersigned at extension [redacted] with any questions once received. Regards, Nick W.

Dear Ms. [redacted], FMR has been contracted to collect on debt attached to your name. Unfortunately this office has not received a letter from you; it looks as though you did not contact us to verify the address in which this letter was sent. Therefore we were unaware that you wished to receive no more...

calls. The reason the voicemail(s) you received from us did not release the details of your debt is due to federal privacy laws. When you eventually contacted this office on January 16, 2016 you were combative and unwilling to resolve this matter with the representative. At that time your account was documented correctly and you have not received any further phone calls from this office. We have made the decision to discontinue all collection efforts. Regards, Nick W.

Dear Ms. [redacted], FMR would like to apologize for any inconvenience. Your account with this office was documented disputed as of 03/18/2016 and all collection efforts have been permanently discontinued.Regards, [redacted]

Dear Ms. [redacted], FMR has been contracted to handle a personal business matter for your family member. The phone call in question was reviewed; you were not provided any information regarding this individual due to federal privacy laws. Also, you were never asked to provide or release any...

information to the representative.  You ultimately offered to pass our companies information onto this family member and your phone number was removed from our database. You will receive no further calls from this office. Regards, Nick W.

Dear Ms. [redacted], FMR has been contracted to collect on debt attached to your name. The first phone call that you made to our office was on September 22, 2016, the recording of your conversation with our representative has also been reviewed.  That representative was professional in attempting to...

provide the information that was placed in our office including the company you owe; unfortunately you did end the call prior to that happening. Your account was immediately document as dispute, closed with this office, prepared to be sent back. That same day you contacted our office again asking us to remove your number and all other phone numbers being called. You were again advised that no more calls would be made and that your account would be closed.  Your family members are not being contacted and we can assure that you will not be either. Regards, Nick W.

Dear Ms. [redacted], FMR has been contracted to handle a personal business matter attached to your name. We would like to assure we have promptly looked into this matter and verified that as of September 2, 2016 all calls and communication to you were stopped. It seems that you may be referring to  another company whom is attempting to contact you. We would like to again apologize for any convenience and stress to you that we have in fact closed your account and it has been sent back, and that of September 2, 2016 no phone calls have been made to you or any phone numbers attached. Regards, Nick W.

This collection company indicates that they are representing development. I have never received a payday loans from [redacted] which is not reflected on my bank information which the representative stated it was from 2011. Neither does this shows on my bank or credit report. I have never received any correspondence from the organization [redacted] neither any certified letters from this organization. On the response from Forward Recovery this a general response letter that they send which does not indicate the amount that they told me they were trying to collect which was $950.  Forward recovery called me at my place of business  which the call was recorded because we have a message calls are recorded due to training their response is not reflected and recording. I am also employed collection company which I know that this attempt to collect this money from me is fraud. I have no intention on paying this fraudulent charge.

Dear Ms. [redacted], FMR has been contracted to collect on a debt attached to your name. After reviewing your complaint and unfounded allegations, FMR has discontinued all collection activity. The account has been closed in our office and you will not receive any further communication from FMR. We...

apologize for any inconvenience. Regards, Nick W.

Dear Mr. [redacted], FMR had been contracted to collect on a debt attached to your name. FMR would like to apologize that this continues to happen to you. Unfortunately there are a lot of unsavory companies out there that do not properly handle accounts once paid. FMR assures you we have closed this...

account and will be reaching out to our sources to make sure it stays that way. Again, we would like to apologize for any inconvenience. Regards, Nick W.

Dear Ms. [redacted], FMR has been contracted to handle a personal business matter attached to your name. You have never spoken with anyone in this office and neither have any of your family members. Seeing as you do not know what the matter is regarding, your accusations that we are “crooks” and...

affiliated with the “black market” are untrue and libel.  As a result of these implications we have made the decision to close your account and it has been sent back. Be assured that you or your family will not receive any further calls from this office. Regards, Nick W.

Dear Ms. [redacted], FMR has been contracted to handle a personal business matter attached to your name. For verification purposes you were asked to verify the last four digits of your social security number. which was provided to you.  Due to federal privacy laws we cannot disclose the...

details of the matter unless the correct party is verified. When you spoke to a representative on April 6, 2018 you requested a verbal cease an desist which we can assure you was applied to this matter. You have not received anymore phone calls from this office. Regards, Nick W.

Dear Ms. [redacted], FMR was contracted to handle a personal business matter attached to your name. The representative that spoke with your son was interviewed and suspended for five days surrounding the allegations in your complaint. We would like to apologize for the inconvenience and lack of...

professionalism. Please extend our apologies to your son as well. You or your son will receive no further communication from this office. Regards, Nick W.

Dear Ms. [redacted], FMR has been contracted to collect on debt attached to your name. Documentation regarding your account with our office was sent to [redacted].com as per your request on 7/28/2016. The information provided to our office was provided to you in said documentation....

FMR will honor your request not be contacted by this business again. We apologize for the inconvenience. Regards, Nick W.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. My wife, [redacted], was given information by this company. As well, as my sister. They both presented the information about invalid debt to me at different times during the day, without having communicated with one another. Your phone conversations are recorded, by the law. Please provide those conversations, and this matter will be resolved, once and for all. I also, respectfully, disagree with this invalid debt not being brought up in the last 6 months by another company. I filed another report 6 months prior. When my wife spoke to FMR, this debt was the same as the one prior in the last 6 months. Same amount, same deposit date. My wife ask for detailed information about this debt, in which she was replied to that it would be "closed", because she immediately asked questions. If you are calling in the matter of a debt, and wish to be paid, you are required by law to have that information. You may not call people and say, " you owe this amount of money". You are wasting my time, my families time as well, by not providing such detailed information. If you wish to have it paid, you will provide those details. Otherwise, you do not need to call me, my family, or any other person about a debt.  Again, we are asking for those recorded copies of those phone calls to settle this matter.
Regards,
[redacted]

Dear Ms. [redacted], "This Business has called my phone repeatedly for about six months now."   -   The file that your number was associated with was placed with our office on 07/18/2016. Prior to that FMR has never attempted to contract you for any reason. 'they have left up to 6...

voice mails in one day.'   -   We have software built in to our phone systems that prevents a number from being called more than once per day. FMR respectfully disagrees with most of your complaint and believe you may have mistaken us with another company. Your number has been removed from our system and you will receive no further communication from this office. Regards. Nick W.