First Data Reviews (%countItem)
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First Data Rating
Description: Home Electronics - Designers
Address: 2900 Westside Pkwy, Alpharetta, Georgia, United States, 30004-7429
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www.fdis-mcdonoughga.com
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Very Pleased. Mike B, my consultant was and is very honest in what they could offer me and is still very much in touch with me and making sure all is well. Mike, as well as the techs, give clear instructions and are patient with training me, helping me with navigation on the site, and use for virtual terminal and invoicing. No hidden fees or surprises so far and shouldn't be with how they have taken care of me as a customer- refreshing!
This is the most expensive credit cards processing service I have ever know. They have a very complicated fees system and unprofessional customer service. To receive credit card payments $5200 you need to pay fees $290 or approximately 5.5%. It's unbelievable. Until you start arguing client manager MaryAnn M. *** does not answer your questions and further, she does not substantially know what to answer instead of general phrases. Of course, that company has a significant early termination fee. I do not recommend to use so expensive service.
CardConnect has fundamentally changed how we are able to operate and process transactions in our office. Extremely efficient and convenient. Everyone on the team is always more than willing to help with any questions and come to a quick resolve with excellent support.
Highly recommend! Excellent customer service! Phil and Dan are very nice and easy to work with great followup.
Our Certified Public Accounting practice has worked with Dan Arndt and his staff (most recent years Phil Larson) at Cardconnect Paradise for more than 15 years. They have been very professional, responsive and friendly to work with. We are very happy with their service.
Chuck McGrath
Our Certified Public Accounting practice has worked with Dan Arndt and his staff (most recent years Phil Larson) at Cardconnect Paradise for more than 15 years. They have been very professional, responsive and friendly to work with. We are very happy with their service.
Chuck McGrath
Super easy to use portal, very pleased with the overall service and personal attention. Plus the monthly savings -outstanding, thank you.
Super easy to use portal, very pleased with the overall service and personal attention. Plus the monthly savings -outstanding, thank you.
CardConnect has fundamentally changed how we are able to operate and process transactions in our office. Extremely efficient and convenient. Everyone on the team is always more than willing to help with any questions and come to a quick resolve with excellent support.
Highly recommend! Excellent customer service! Phil and Dan are very nice and easy to work with great followup.
awesome customer service, excellent processing abilities. and a lot cheaper than paypal. it drove my profit margins up considerably.
awesome customer service, excellent processing abilities. and a lot cheaper than paypal. it drove my profit margins up considerably.
The entire team at Cardconnect Paradise is outstanding. They are courteous, knowledgeable and very efficient. Having several properties, we have been working with Cardconnect for some time and have always had a positive experience. I highly recommend them.
The entire team at Cardconnect Paradise is outstanding. They are courteous, knowledgeable and very efficient. Having several properties, we have been working with Cardconnect for some time and have always had a positive experience. I highly recommend them.
I have only been with Cardconnect for a couple of weeks, but so far I am very pleased. The service I have experienced with my personal rep. has been outstanding.
I have only been with Cardconnect for a couple of weeks, but so far I am very pleased. The service I have experienced with my personal rep. has been outstanding.
My business did all of our banking with PNC. When they suggested getting us a price for our merchant services, we trusted them. We were told that a rep from FirstData would give us a quote to use them for our credit card processing as well as our credit card machine.
Upon receipt of my credit card machine, I noticed that it was in the name of Firstdata instead of PNC and began to ask questions of my bank branch. Come to find out, I had been lied to and the Firstdata company was a third party in which there were hidden fees and transactions that would be costing me a lot of money since the credit card company, the bank and Firstdata were all getting their share before I did.
I immediately packed up the equipment and returned to Firstdata, contacted my bank and notified them that I was changing my banking to another bank due to their dishonesty and contacted a new credit card company.
Well, Firstdata refused to acknowledge receipt of the equipment and has continued to harrass us with threats of lawsuits and constant calls saying that we owe the money for the machine which was returned within a week of connection.
I would like to let any business who has contracts with this company to read the fine print and to contact a Merchant Service that is independent and does not have hidden fees or use a bank as a middle man. You will save alot of money if you do this.
Remember that this company claims to have been in business for 30 years but has still not been able to be accredited by the Revdex.com. I wish the Revdex.com would have a rating of 0 stars as this company doesn't even deserve 1.
I have been nothing but happy dealing with the team at Cardconnect, Especially Fungai M! Always a great positive experience and he goes above and beyond with customer care to make sure that everything is handled appropriately. Today we had a terminal that stopped reading chips. The instant response from customer service was that the terminal would need to be replaced. Fungai went out of his way to have customer service run updates to see if the issue could be resolved without such drastic measures and he was correct. In just a few minutes I had my terminal working again and was able to continue providing services to my customers. I appreciate his diligence as I would have just accepted the terminal replacement unknowing of a better solution. Highly recommend this company to any merchants seeking their services!
I have been nothing but happy dealing with the team at Cardconnect, Especially Fungai M! Always a great positive experience and he goes above and beyond with customer care to make sure that everything is handled appropriately. Today we had a terminal that stopped reading chips. The instant response from customer service was that the terminal would need to be replaced. Fungai went out of his way to have customer service run updates to see if the issue could be resolved without such drastic measures and he was correct. In just a few minutes I had my terminal working again and was able to continue providing services to my customers. I appreciate his diligence as I would have just accepted the terminal replacement unknowing of a better solution. Highly recommend this company to any merchants seeking their services!
I love the personnel service I receive from Fungai Muyengwa he is so great at getting right back to me !!! He is really an awesome help whenever I have problems , great company and service provided ..