Fidelity Investments

RE: Revdex.com Case ID #*** from *** ***To Whom It May Concern: Fidelity received the additional correspondence for *** *** concerning service issuesOur records indicate a response was mailed to the client on February 28, 2018.At Ms***'s discretion, she may share the response with you, once received. Sincerely, Fidelity Investments

RE: Revdex.com Case ID #*** from *** *.To Whom It May Concern:Your organization forwarded to Fidelity a complaint from *** *, regarding tax withholdingPlease be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our
customerAfter reviewing the information provided, we were unable to locate an account given the details supplied; therefore, we are unable to research and respond to the client’s concerns.Sincerely,Fidelity Investments

We will contact Mr*** to address his concernsThank you for your attention in this matter

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
[I am rejecting this because I have gave Fidelity Investment plenty of opportunities for them to return my money that I had deposited since they decided to close my account without any explanation whatsoever and since they keep coming up with different excuses everytime to not give me back my moneyThis is why I am seeking outside help because I cannot work with themThey are being difficult and wont just give ne back my money that belongs to me.]
Regards,
*** ***

RE: Revdex.com Case ID #*** from *** ***To Whom It May Concern:Your organization forwarded to Fidelity a complaint from *** ***, regarding our free trade offer.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint
directly to our customerAt his discretion, Mr*** may share the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Mr*** directly.Sincerely,Fidelity Investments

RE: Revdex.com Case ID #*** from *** ***To Whom It May Concern: Your organization forwarded to Fidelity a complaint from *** ***, regarding billing or collection issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in
this complaint directly to our customerAt his discretion, Mr*** may share the information we provide with your office. Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Mr*** directly.Sincerely,Fidelity Investments

I have not received a phone call from anyone

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***..
[Fidelity has added nothing new to the Revdex.com conversation Nor have I heard from them directly yet, in response to this Revdex.com complaint Will Fidelity compensate me for my losses, which I consider to be Fidelity's fault? Why bother to have a well-paid fund manager at all if a fund can lose a third of its value in a mere days? Obviously, professionals are not involved here, though most of them are well paid It's not fair that a fund can be so mismanaged, yet the consumer, the customer, is left holding the third-empty bag It may even be that Fidelity has acted in a criminal manner here, if not "just" in an immoral manner."]
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
Someone from Fidelity needs to call me so I can explain what was going on with my account and discuss that my account was wrongfully closed! An appreciate investigation needs to happen on Fidelity's behalf with my input instead of an one-sided investigation by Fidelity that just ends up casting me to the side an decisions being inappropriately made to determine the outcome of my account! So an rep from Fidelity Investments that has the power and authority to go into my account to be able to handle the situation! And I really mean for someone from Fidelity that is high up and can expedite the task to call me! The rep can call me tomorrow Thursday November 19, anytime after 10:a.mI can be reached at ***If I'm unable to answer at the time of your call please leave an message and include an number to where I can return your call
Regards,
*** ***

RE: Revdex.com Case ID #*** from *** *** To Whom It May Concern: Your organization forwarded to Fidelity a complaint from *** ***, regarding her interactions with our firm.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised
in this complaint directly to our customerAt her discretion, Ms*** may share the information we provide with your office. Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Ms*** directly.Sincerely,Fidelity Investments

To Whom It May Concern:Fidelity received the additional correspondence for *** *** concerning contract disputesWe are currently researching the issue and will respond directly to the client once the research is complete, per our privacy policy.At Mr***’s discretion, he may share the response with you.Sincerely,Fidelity Investments

RE: Revdex.com Case ID #*** from *** ***To Whom It May Concern:Fidelity received the additional correspondence for *** *** concerning billing or collection issuesWe are currently researching the matter and will respond directly to the client once the research is complete, per our privacy policy.At Mr***' discretion, he may share the response with you.Sincerely,Fidelity Investments

RE: Revdex.com Case ID #*** from *** *** To Whom It May Concern:Fidelity received the additional correspondence for *** *** concerning product issuesWe are currently researching the issue and will respond directly to the client once the research is complete, per our privacy policy.At Mr***’ discretion, he may share the response with you.Sincerely,Fidelity Investments

RE: Revdex.com Case ID #*** from *** ***To Whom It May Concern: Your organization forwarded to Fidelity a complaint from *** ***, regarding billing or collection issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in
this complaint directly to our customerAt her discretion, Ms*** may share the information we provide with your office. Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Ms*** directly.Sincerely,Fidelity Investments

Thank you forwarding Mr***'s comment's to us. We appreciate the opportunity to review the matter and will contact Mr*** directly to address his concerns. For privacy reasons, we are unable to post our response here for public viewing
Thank you,
Director of
Claims
National Auto Care

To Whom It May Concern:Fidelity received the additional correspondence for *** *** regarding a transfer of assets. We have sent a response to the client.At Mr***’s discretion, he may share the response with you.Sincerely,Fidelity Investments

RE: Revdex.com Case ID #*** from *** ***To Whom It May Concern: Your organization forwarded to Fidelity a complaint from *** ***, regarding refund or exchange issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in
this complaint directly to our customerAt their discretion, *** *** may share the information we provide with your office. Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact *** *** directly.Sincerely,Fidelity Investments

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.Message from Business: Your organization forwarded to Fidelity a complaint from *** ***, regarding historical account information. Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customerAt his discretion, Mr*** may share the information we provide with your office. Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Mr*** directly
This is a canned message from FidelityThere is no time frame involved concerning this issue and when they will contact me directlyThis is a time sensitive issue due to an ongoing law suit and they are simply stallingI contacted them in June and they have records of my request over month ago in their system and still I have not gotten the information requiredI have spoken with Fidelity in June and then a Fidelity supervisor in July and this message is a weak response to my request for the information that they have concerning this lawsuit
*** ***

RE: Revdex.com Case ID #*** from *** ***To Whom It May Concern:Your organization forwarded to Fidelity a complaint from *** ***, regarding customer services issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this
complaint directly to our customerAt his discretion, Mr*** may share the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Mr*** directly.Sincerely,Fidelity Investments