Fidelity Investments

RE: Revdex.com Case ID #*** from *** ***To Whom It May Concern:Your organization forwarded to Fidelity a complaint from *** ***, regarding customer service issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint
directly to our customerAt her discretion, Ms*** may share the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Ms*** directly.Sincerely,Fidelity Investments

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
I never received an answer to
my letter to them regarding there system malfunction or the credit that the system generate that could be in the millions of dollars if I did not detected ,they do not want to answer any of my findings there system is a disaster.
Regards, *** ***

"RE: Revdex.com Case ID #*** from *** ***To Whom It May Concern:Your organization forwarded to Fidelity a complaint from *** ***, regarding billing or collection issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this
complaint directly to our customerAt his discretion, Mr*** may share the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Mr*** directly.Sincerely,Fidelity InvestmentsClearing, custody or other brokerage services provided by National Financial Services LLC or Fidelity Brokerage Services LLC, Members NYSE, SIPC"Sincerely,Fidelity Investments

The business responded to this complaint but asked that its response not be published

RE: Revdex.com Case ID #*** from *** *** To Whom It May Concern:Fidelity received the additional correspondence for *** *** concerning customer service issuesWe are currently researching the issue and will respond directly to the client once the research is complete, per our privacy policy.At Mr***'s discretion, he may share the response with you. Sincerely,Fidelity Investments

RE: Revdex.com Case ID #*** from *** ***To Whom It May Concern:Your organization forwarded to Fidelity a complaint from *** ***, regarding delivery issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customerAt his discretion, Mr*** may share the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Mr*** directly.Sincerely,Fidelity Investments

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
Of course Fidelity refuses to respond to my complaintJust like the refuse to do anything tonreinstate my beneficiary they deleted from my accountIs fidelity in the practice of deleting people's beneficiaries so they can steal people's money or what? I see Fidelity has a TERRIBLE rating with the Revdex.com and I know exactly why! Because you all have terrible business practices!
Regards,
*** ***

To Whom It May Concern: Your organization forwarded to Fidelity a complaint from *** ***, regarding the transfer of an employer sponsored retirement plan. Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint
directly to our customerAt his discretion, Mr*** may share the information we provide with your office. Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Mr*** directly. Sincerely, Fidelity Investments

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
Fidelity has yet to deliver any follactivity that they had promised me prior to the Revdex.com complaint The unauthorized roll-over is still sitting there There have been no contact from Fidelity following the Revdex.com complaint.The response from Fidelity appears to be a delay and ignore technique ?
Regards,
*** ***

RE: Revdex.com Case ID #*** from *** ***To Whom It May Concern: Your organization forwarded to Fidelity a complaint from *** ***, regarding customer service issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint
directly to our customerAt his discretion, Mr*** may share the information we provide with your office. Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Mr*** directly.Sincerely,Fidelity Investments

We are contacting the C/H now to handle this situation. I am sorry for not responding sooner, but my computer was not properly labeling the Revdex.com emails and I just found them cleaning out another folder.Thank you,Joe R***Director of ClaimsNational Auto Care

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
I am rejecting this response because Fidelity has not contacted me about this complaint or resolved this issue.
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
Please share with me and Revdex.com once you have it
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.
I have yet to receive any response from FIdelity
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
For the past months I've been trying to resolve my issue and get some sort of explanation to my question and concern without any results. Finally on Friday August 26th they had a customer service representative call me without any resolution to my concerns. Unfortunately they have failed to resolve and answer my questionAt this point I feel that they refuse to look into my issue and question because they want to cover up their mistake
Regards,
*** ***

***5:PM (hours ago)to me To Whom It May Concern:Fidelity received the additional correspondence for Ms*** concerning contract disputesMs*** provided no additional information for us to further our research.Lastly, we have responded to the Ms***’s concerns on August 8, At Ms***’s discretion, she may share the response with you.Sincerely,Fidelity Investments

RE: Revdex.com Case ID #*** from *** **To Whom It May Concern: Your organization forwarded to Fidelity a complaint from *** **, regarding service issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly
to our customerAt her discretion, Ms** may share the information we provide with your office. Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in usI hope this information has been helpful in confirming our intent to contact Ms** directly.Sincerely,Fidelity Investments

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I reviewed the response made by the business in reference to complaint ID 11005946, and find the resolution is satisfactory to me
Regards,
Cindy Hummons

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
Until I have talked to someone from Fidelity about getting their mistake corrected then I'll keep rejecting their response to this matter
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
I so not see anything useful from fidellity or that they have fixed the issue I AM NOT HAPPY Regards,
*** ***