Ematic Reviews (258)
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Ematic Rating
Address: 2231 Colby Ave, Los Angeles, California, United States, 90064-1504
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Purchase date 2/14/16, problem date weeks later, model number epd7o7buUnit does not work and has a burning smell
I have made several attempts to rectify this situation via email with the companyThe company has not been forthcoming to help meI have sent many emailsOne said it's passed *** certain among of days that I sent complaint, I never recd a responce, the next email they want info I sent it no response until a week later asking for info again and a receiptThis unit was a gift I know it was purchased at Walmart but the person who bought it through away the receiptI feel they are not working with meThey also spoke about charging me a feeTheir unit burnt up that is dangerous and could have ended badlyI'm not spending more money on a faulty product
I purchased my daughter the FuntabThe tablet is designed for kids and she loves itThe quality of the product is great for the price we paidIts educational and fun
Company still has not shipped my replacement product after being promised it within to weeks, it's now been weeks
I bought a tablet last year through Walmart.com, it was defective and wouldn't workWent through the replacement process with Ematic.com because Walmart will not do any returns or replacements on the item, it must all go through EmaticPaid for the shipping and sent it back, Ematic confirmed with an email that they received it on January 19, and would be shipping me my replacement within to weeksFast forward to March 1st, I still have not received a confirmation email stating they have shipped my replacementThis is where everything ensues with multiple calls to customer service and it is now March 30, and I am still without a replacement, they still have not shipped it, no one has called me back after different customer service reps have advised that the supervisor *** will contact me and they are prioritizing my issue to "urgent"I'
Bought potable DVD player and internal battery did not hold a chargeTrying to get it fixed since 1/12/
Bought inch portable DVD Player on 11/24/from Walmart.com and purchased the extended warranty also as Christmas giftThe players internal battery never worked so I was told to mail it to Attention: Ematic Returns
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*** *** ** XXXXX and mark it with RMA Number: (XXXXXX)which I did on 1/12/2016.On 1/24/I received email reminding me to mail it I informed them it was mailed and it was received by them because it was signed forOn 2/4/I received email saying it was receivedOn 3/9/I was emailed a tracking #XXXX XXXX XXXX for fedex.com letting me know it has been shippedWhen I checked it a week later it showed that it had not been shipped so I called ematic at (XXX) XXX-XXXXI was informed that they are not sure what happened but a supervisor would call me within hoursI never received a call but today 4/13/I received an
Great product for the cost and just what I needed
Very good mount for reasonable priceWe are extremely pleased with ease of installation and functioning of device
We received the Onn 9" portable DVD player days ago that we purchased for our year old grandsonMy husband set up everything to see how to work itHe charged itPlayed around with it to see what it does and is capable of doingMy husband was so impressed with all the functionality that this little system doesThe headphones are such good quality and sound terrificWe did not expect such quality and the extended capability of this little machineWe thought we were getting a little DVD player that you stick in a DVD and that's it, no choicesYou can choose languages, change brightness color, it's compatible with so many other things, built in stereo speakers, it recharges or you can plug in USB for charge or usage in the carIt comes with the AC/DC power adapter, headphones, cute strong carrying bag AND a very concise informative manual (which you don't have to UPLOAD like other companies)You can even connect your AV cable to this machine and watch moviesWe especially loved the Virtual remote operationYou can play a JPG file or MpfileWe love the clear crisp picture so much that my husband asked me to order one for us tooWe can't get over how nice this player is for the money we paidThis is the first Onn product we've ever bought and we will defiantly buy from this again
I bought this product from walmart.com and it functions very well
I have loved my 7inch tabletIt's a great productI love using it!!
Ematic Products Review
7inch portable DVD player, I bought it for my Grandson for rides between my house and his mom's house and everywhere else and it is PERFECT! so entertaining for a year oldAnd prefect design ,comes with everything needed to hang in car for his enjoymentI have already bought another for my husband and my daughters car
I have been waiting for a replacement and they are saying it was sent out but but it never left the warehouse
I ordered a mpplayer from them back in november got it and wrapped it as a christmas present my boyfriend opened it on christmas and it never worked never charged never turned on so I contacted them and they said to send it back they would send me a replacement in 4-weeks after they got back the defective on so they got it back at the beginning of january and on feb I got a email saying that they were sending out ten new one with the tracking # I have been tracking it and it has not left the warehouse even though they say it has I have c alled them tomes in the last week and still have not been called back by a supervisor its been weks and still no player and no answers of to where it is I just want my money back because this is ridiculous
Purchased a PBS 7' play tablet for my sonBarely a month later, the screen won't come onScreen illuminates, but nothing comes on the screenCompany is claiming the tablet was damaged and won't stand behind their productThere is no damage to the tablet, wasn't even droppedCompany should accept the fact that there may be a bad bunch from production
This is my first tablet for myself I always us my phone and I must say I am very satisfied so far so good
I recently purchased a Blue Tooth speaker (Rugged Life, ***) made by Ematic which I am super happy withI rarely purchase anything computer or phone related without looking at all the products out there on the shelfI needed a Bluetooth speaker which had a great sound, plenty of volume, was small enough to travel with, could be charged via USB port, could be connected via Bluetooth or an AUX cable to my Smart Phone, Laptop, PC Monitor and, didn't break the bankI had just about given up looking for a Bluetooth speaker that met all my requirements when I stumbled across the ***IT IS AWESOME!!! Most manufactures seem to stretch the truth and exaggerate the capabilities of their products but, Ematic definitely is not like most manufacturesThey advertise these Bluetooth speakers to have a range of feet and a battery life of hoursUsing them in my shop and outdoors, I have had no problem with the speakers reaching over feet and, I get a battery life of 6-hours with the volume turned up to about 75%Note: I am years old and my hearing is not what it used to be so, I need the volume turned up a bit higherI would recommend these Bluetooth speakers as I have found nothing I do not like about them and, my wife claims I am very picky! The price was way below all the other Bluetooth speakers in this size range out there and at first, I thought the store had them miss-marked so, when they rang up at the cash register as labeled, I got even more excited! It is refreshing when a manufacturer makes a very good product at a very competitive priceIn the future, I will definitely be looking at more of their products based off of my satisfaction with these Bluetooth speakers!
Order never sent
Placed order for a remote control for digital converter box AT103B that was #paid for by credit card January 28, Is order number XXXXXX Have contacted Ematic at least five times because they have not sent this order to me They promise each time to send it to me within days and provide tracking number confirmation but they never do
So far so good
Ematic Tablet that was sitting on sons shelf not being used battery swollen and destroyed tablet
Discovered around the beginning of May Purchased 01/Model #EGD172BU payment was bank card and the amount was $
My son hadnt used this tablet in awhileI discovered that the battery had swollen and destroyed the tablet.I have tried several times to get this resolved but to no availI just spoke with a rep today 6/1/to be told by him that it is for the batteries to do thatAnd that there isnt anything that can be done.The warranty is no good anymore and I would have to pay for a damage fee
New tablet quit in less than days returned to company they received it on March 31, I have asked for updates several times with no response
Poor product and worse customer service
I purchased an Ematic Bluetooth speaker and am very happy with the speakerWorks great and has great sound for outdoor use
Followed all instructions Via Email, waiting over months for instructions to return cubby for a new oneAsk to speak to a supervisor, not allowed
Sprout cubby 7" HD 16GB
Paid:$
Date purchased 06/03/