Ematic

I bought the ematic 10" quad-core on 1-21-at 10:am have been playing games and surfing the internet all day
I love this tablet it fast its got good screen quality for the price its worth every penny

I bought the EPkit speaker at *** in San Marcos
I liked to be easy to use and a small size with high power
I am pleased with the acquisition

I recently purchased an Email 10" DVD player for my sonHe is nine months old and lately he has expressed a disinterest in his "baby toys." I searched and searched for the perfect DVD player to fit the headrest in my carThis one is perfect! The fact that it came with headphones was a great bonus, as I can listen to my music and he can watch his favorite cartoonsThis is a great product so far and I have recommended it to several of my friends and family

Waiting since Febuary for a nobby with crack screen to be fixed its now April
February XX XXXX I bought a $ sprout Channel Cubby 7" tablet 16gb for my year old within the week the screen cracked, February 18@ 1:14pm I sent a copy of the receipt, Feb @ 2:36p I was told it was invalidFebruary XX XX:XXam I sent another copyOn February @1:11pm I received an email saying:
Dear Customer,
Upon reviewing your receipt, we have determined that your unit is still covered under the Ematic day FREE replacement planYou'll have approximately days from the date in which your warranty expires to mail your defective device(s) to our facilityIf we do not receive your device(s) by the specified date, your ticket will be closed and a fee will be charged (determined upon model number) if you wish to have your defective device replaced after the day warranty and day receiving window have expired
We also received in that email the address and instructions o

Great product! Our girls received the portable DVD players with matching headphones as a gift from their grandmotherThey love them

The DVD movie player is great a bit small but for tbe price it was just rightThe device is affordable and works wonderfully

Refusing to repair my Sprout Cubby Tablet
I purchase the Sprout Cubby tablet for my daughter on Feb 1, for her birthdayLess then two weeks the tablet sound stopped workingI called the company they explained to me that they are not able to help meThis is a product that is not even weeks oldThe product works fine with no damages to itBut the speaker is faultyThey should make an exceptionI am not the only one with the issueThe issue is existing among many other consumer

I want to have my money back or my cubby
01/08/problem date, december 22,purchase datemodel numberXHWCUBBY3, the reference number for the ticket is XXXXXX, I have spoken to several reps I have an online account for them and the username is ***@yahoo.com and the password ** Caseyi paid for the cubby and I paid with my visa they will not allow me to speak with a manager and they have hung up on me several times and they stated that they will not give me my money back and all they keep saying the have escalated my order

I recently purchased a 7" Ematic Tablet (I don't remember the name) that was on sale It wasn't as fast as I was used to, but it got the job done and it was a cheap price

first tablet I received was defective I had to pay out of pocket to returnweeks later received replacement and is defective as well
Ematic ticket numbers are XXXXXX, XXXXXX, XXXXXX, XXXXXX
Purchased an Ematic tablet 7" Genesis prime model EGS004-BL from Walmart.com for before tax received it on 3/15/
Contacted customer service about the issues I was having with the productThey determined I had a defective deviceI had to pay another 20$ to ship it back to themWaited weeks to receive the replacement deviceOn 6/8/I received my replacement, fully charged it before downloading anythingIn the process of downloading a game the tablet has shut off and and will not turn back onI have reset the device, used a different charger and nothing will happenI contacted customer service again and was told I will have to return the product again paying another 20$ out of pocketWas told I can't get a refund Was told they can request for there to be a prepaid s

Ematic is not responding to my request to send me prepaid shipping label to send back defective tablet they sent me as a replacement
I contacted Ematic originally on 1/13/about a tablet that does not hold chargeThey determined it was a defective unit and gave me a RMA number.I received the replacement unit on 3/4/and found that the replacement unit has the same problem as the first oneI first thought it was the charger so I contacted them, but found that it does not hold charge with a USB charger either, so it must be the tabletSince I paid to ship back the original defective tablet, I asked that they send me a prepaid shipping labelI have not gotten any response from themIt is unfair to have the customer bear the cost of shipping for a replacement tablet that is not functioningI feel they should've tested the unit to make sure it is fully functioning before sending it outI'm also suspecting the charger might be defective so I want the tablet and chargers replaced

Works great Tilts and moves in almost any direction you want toEasy installation

I am exacting about this new tablet , I going to play around with the setting and new tools, is very helpful the sd card I can load all my music , play videos

Just as everybody else is saying poor customer serviceI have the fun tab and it hardly keeps a chargeI filled out their review for the promotional items which I never received I tried contacting them by email and get the run aroundI asked them for a number to call which they never gave meSo when I google it and finally get through, the agent tells me that the fun tab is not their productRidiculous! Glad I purchased the insurance g or an easy return

We received a defective product and the company wants to repair it
We purchased a cubbyUpon first time use we noticed the screen would only respond sometimesWhen I looked up reviews I read that this is one issue with the cubbyIn the left bottom corner of the screen we noticed a mark but it was mainly under the plastic housing and I thought it was something that must have gotten trapped in there during manufacturing process and thought nothing of itUpon a second use we noticed that is was a crack in the actual glassThis is why the screen was non-responsiveThe crack was slowly spreading across the screenIt was a crack on the outer screen and did not effect the look of the product but it did interfere with the ability to use itI contacted the manufacturer and told them that it was purchased this way and waited days with no responseI responded to them again and told them I would go with the Revdex.com to get a response since it had been days and offered them again

I received an Ematic tablet as a giftWithin weeks of gentle usage the docking pins stopped making contact and the tablet stopped working
Problem #XXXXXX
Since it was after the weeks of the initial purchase (it was purchased online from Fry's Electronics in Phoenix) date I contacted Ematic Customer support for the first time on 4/6/asking if someone could assist me in making sure there wasn't something I could do to make it work againI was advised to ship it back to Ematic with the warranty and purchase info which I did, at my cost for shipping :-(
Although USPPS delivered it on 4/it was not receipted into Ematic's system until 4/The first indication that this Company has problems!!
All together I have made phone calls and sent emails trying to resolve thisThey told me they have 6-weeks to close out the issue and although I received emails from them stating the device was received undamaged and a replacement would be sent in 6-weeks nothing to d

I sent them a product that was under warranty and it has not been sent back to meIt has been weeks and they allotted weeks
I purchased a Sprout Cubby and added the additional warranty on 12-19-The product ended up with a black screen in Feb I contacted the warranty company and they gave me instructions on where to send the deviceThe device was received with a signed confirmation on March 4, They told me up to weeks before I received the fixed deviceOn March 24, they emailed me stating they haven't received the deviceI then sent them the tracking number stating it was received by them and the name of the signerOn March 29, they emailed me stating that my ticket was probably overlookedSince then I have called frequently and I am told the exact same thing as if it is scripted, that they need to send a message to the receiving team and they will call me within hoursI have never once received a return callOn May 22, I received an

This is the 2nd ematic tv mount I have bought from WalmartThe product is durable and inexpensiveA must have for mounting tv's

Greetings,
I am taking the time out of my day because I feel that it is essential that I notify whomever is responsible for the Customer Service of Ematic to understand completely how horrible the customer service of this company is and how SY the products areAt this point, I do not know which one is WORST! I called the toll free number three times and the customer service representatives were dumber than the nextI like for you to notify the hiring committee and tell them that they should start completely over and raise the bar because apparently the only qualifications for this job is being able to pick up the phone and breathe on the lineMy problem with said SY product (Digital Converter Box) was never addressed or solvedIt clearly was too much brain power for your staff to solveIf it was clear enough, I will never buy from this company ever again in life! I will also be leaving nasty, but truthful comments everywhere I see Ematic products being sold (Remember: the truth hurts)Thank you for wasting my time, effort, and most importantly my MONEY!
Side Note:
I have a real question for you: Have you thought about changing your career path? I bet you are a nice person with great potential and I don't hold the quality of the products on you, but I would hate for such a horrible company to ruin your conscience and moralsIf you needed a sign for change, this is it! Again, Thank You and Happy New Years!

I purchased the Ematic EMWFULL motion wall mountI have to say that it is the best purchase I have made for quite some timeMounted on wall easily Very happy with it