Ematic

Filed a claim to replace broken headphones in August, but have not received them yet and customer services no help at all
Bought a Ematic portable dvd player - model number EPD909RD - from Walmart July 20, (Order #: XXXXXXX-XXXXXX) via PayPal weeks later the headphones that came with it stopped working, so I filed a claim with Ematic on August 24th to have them replaced Received an email that said I would receive them 7-days after submitting the required infothey needed, which I did the same dayAfter numerous emails, and about phone calls, with customer service I still don't have them in its now Oct31stEvery time I call they say they can't get a hold of the shipping department to find out what happened and it's been escalated to a Manager Then I wait and nothing ever happens

I ordered an MPplayer from Ematic *** It's a very nice productI'm charging it nowI'm excited to get started using it

The tablet is very good workingIt has same features as similar to ipadrecommend for regular use.,more likely its worth for the price

Product: windows tablet EWT900BL:
Great for the priceCame as advertisedQuad core,1GB RAM, Everything worked quickly and connected to the keyboard and network!
I can able upgrade to windows and work perfectly

Order a TV mount , great price and easy assembly, looking good thanks

I got the ematic digital reciever, and I love that it records live tv and I can do usb playbackI like the sleek look and remote alsoI can't wait to learn this product and buy more ematic productsEmatic is cheap and good quality
Thanks
Emaitic

I love my Ematic DVDI really appreciate the priceThis was a good purchase and I will buy other products in the future

I am exacting about this new tablet , I going to play around with the setting and new tools, is very helpful the sd card I can load all my music , play videos

It is amazing!

On Oct I ordered a remote AT103B and paid $invoice #XXXXXX transaction #XXXXXXXXXX auth code XXXXXXI still have not received remote
On October XX XXXX I ordered a remote
AT103B.I paid $15.with my VisaI received
an Auto-Receipt from *** Electronics for
$Order info-description:Goods or Services
Invoice #XXXXXXBilling info-*** ***
*** Adams StDenver CO XXXXX email address
& phone #Payment info-Oct XX XXXX
transaction ID XXXXXXXXXX Auth code XXXXXX
Merchant Contact Info-*** Electronics
LA, CA XXXXX ***@emetic.zendesk.com
***After receiving Auto-Receipt
I thought I would receive remote in 2-
weeksOn November 11th I called customer
service *** and talked to Amber
she said I needed to email my name address
phone # & email address to verify order
So I email info she asked forweeks
later I call & she says I need to take
digital photo of back of remote & email it to
Emetic Customer Serviceweeks later I
ca

I recently purchased an Email 10" DVD player for my sonHe is nine months old and lately he has expressed a disinterest in his "baby toys." I searched and searched for the perfect DVD player to fit the headrest in my carThis one is perfect! The fact that it came with headphones was a great bonus, as I can listen to my music and he can watch his favorite cartoonsThis is a great product so far and I have recommended it to several of my friends and family

Great product for the cost and just what I needed

I purchased a Sprout Channel Cubby for my year old for Christmas and it had stopped working by April Trying to return to have repaired
I purchased a Sprout Channel Cubby for my year old for Christmas and it stopped working by April I am having problems getting information to return the tablet for repair, even though it is still under warrantyI submitted the documentation for proof of purchase and they are saying they can't read itBut its all I haveI have the receipt with the transaction number on itPurchase date was December 3, The tablet stopped working around the middle of April and I contacted the company on May 2, and again on May & 10, 2016.The tablet was $plus taxFCC ID *** S/N XXXXXXZXXXXXXXCUB

If I could give them a zero I wouldI purchased a PBS kids tablet that was defectiveThey received my device on August 29th and now it is December 10thI contacted them on November 19th and they told me they would give me an update/answer within hoursYet here we are with NOTHINGI called again today and the man on the phone named "Nathan" refused to let me speak with his managerNow I have to wait another "hours" for an answer(If I even get one!) Absolutely horrible customer service!!!!!

I purchased a Ematic wall mount for my 55" television after researching several different wall mounts in the Wal-Mart website I am very pleased with my purchase it is perfect a fit, and it came with very helpful installation instructions

Mpplayer purchased from this companyTouch screen is defectiveI want a refund & can't get a response through appropriate channels (email & phone)
Ordered on 11/17/via Walmart website as Christmas giftPink flash portable media playerModel EM318VIDPurchase price of $Order #XXXXXXX-XXXXXXANTonline.com fulfilled orderTheir return policy states refunds honored days from purchase Gift opened on 12/25/& was defectiveSince 3p days had expiredOn 12/27/I was instructed to visit www.ematic.us for refundRequest submitted via their websiteBoth responses I have received are very generic & not helpful at allI have also called the 1-number listed, only to be on hold for an extended period of timeNobody answered the phoneI just want my money back!

Defective Product Told Warranty Does NOT Apply
I ordered the *** on layaway on April 19, 2016; the retailer does not allow you to take ownership of the item until it's paid off The layaway was paid off June 15, I picked up the tablet the following week and gave it to my child for their birthday on June 29, The screen became non-responsive July 20, I first contacted customer service on July 25, and was emailed the instructions to 'factory reset' this unit I attempted to do so, but the unit will not reset I reached out to Ematic again on August 8, stating the aboveDuring the conversation the representative told me the warranty policy; at which time I explained that though the receipt shows an order date in April, the unit was not paid off, nor taken possession of, prior to the June date I also questioned how a warranty can be in effect for days for a product that was 1) not paid off (purchased); 2) not in possession of the consumer On Augu

I just bought a 7" tablet fro this company for my wifeIt is a very good value for the priceShe really enjoys it alot

I love my tablet

Company refuses to cancel my subscriptions after several requestsSupervisor does not call back and you are forbidden to speak to them directly
I bought two Sprout Cubby's about years agoWe decided to upgrade on tablets and I reset both cubbies and gave them to another familyI begin emailing Sprout customer service for the subscription to be cancelledIt never wasI tried calling the customer service line to be told a supervisor would call me back but they never wouldI was not allowed to speak to a supervisor and I was infomred there needed to be an investigation to allow the cancellationThey have now refused to take my phone calls and continue to charge my account