Ematic

I am overly satisfied with ematic products! Definitely can't wait to share them with my family this holiday season!

I purchased two Ematic funtab devices in Novand recvd them DecBoth were defective in Jan I returned them and haven't recvd replacements
I purchased two Ematic funtab devices in Novand recvd them DecBoth were defective in Jan I returned them in January and haven't recvd replacements All emails from Ematic state they will be returned in 4-weeks I have called every week for the last three weeksLast week they assured me the devices will be shipped the week of 3/28/ I called today and they indicated it hasn't been shipped and then he said it was shipped and then he said it wasn't shipped The customer service is absolutely horribleI requested a supervisor or manager and they refused to escalate my request and refuse to let me speak to someone in management At this point, I want a refund the devices covered under warranty and they refuse to refund me for my purchases I have RMA numbers for both devices *** and XXXXXX) This is really una

I bought the Rugged *** ESR103PM and I really like itI use it to play music during the parties with my friends and to teach my ESL classesGreat experience!

Have gotten yet another defective device from the companyAnd Customer service did not rectify the issue when I called
We purchased an Ematic portable DVD playerThe device stopped working and I contacted the company to report the issue since it was during the first day of the warrantyI shipped the DVD player to them with a promise I would get the device back in 6-weeks Today is weeks and the replacement device arrived a couple hours ago the replace,net device does NOT work at all.it will not turn on even with the power supply I called customer service and Was told by Jenny she was sorry I may have gotten another defect device by accident She said I needed to respond to an email to explain the problem I'm tired of playing these email games I have emails that were not responded to by this company when I inquired as to where my device was during weeks 8-I want a working device immediatelyI'm not going to pay for shipping of this device back to them, whe

Great TV mount

Perfect mpplayer for anyone ! Book downloads and listening is fabulous Want something for a good price for a younger child...this is the one to get, easy to use

I received the Noize Bluetooth Speaker for Christmas and thoroughly enjoy the sound quality of it

I purchased an Ematic Bluetooth speaker and am very happy with the speakerWorks great and has great sound for outdoor use

I love my Ematic DVDI really appreciate the priceThis was a good purchase and I will buy other products in the future

I purchased a Ematic Accessory set for my tablet I am very impressed with the speaker I received The quality is amazing !! So easy to set up and very high quality

I received this product through a rewards program from my jobOrdered Monday and received it on ThursdayAlso the DVD player sound in greatAnd picture on screen nice and clearAlso sturdy appearance

Defective lightning cable not replaced as promised
I purchased an eMatic lightning cable from Fry's Electronics on January 9th, Less than a month later, it broke I filed a warranty claim within the days specified and sent in pictures of the receipt and broken cable I was assured a replacement cable was on the way, however no replacement has ever been sent I have called them several times and had my ticket "escalated" but no replacement has ever been sent nor have I received a oft promised call back to explain the situation

Failure of company to provide warranty service or replacement of defective product
September 24, - Purchased Ematic tablet model #EWT- SN #EWTXXXXXXXXXXXXX
February 3, - Reported Tablet quit workingReceived instructions to submit $fee for reinstallation of operating systemWas told they would send shipping instructions when payment received
February 3, - Submitted payment to come out of my checking account
February 16, - Received email that they hadn't received my $paymentSent email of proof that payment came out of my account
February 17, - Received email thanking me for my payment and received shipping instructions Notice stated replacement would be shipped to me 4-weeks after it was logged into system
February 22, - Shipped tablet to Ematic (insured and signature required)
March 8, - Received email stating that they had not received the tablet I shipped to themSent email with screenshot of postal documentation tha

Purchased a Sprout Channel Cubby in Novemeber of & it is already malfunctioningHave contacted customer service to no avail
I am disgusted with the customer service I have received on my Sprout Channel CubbyI would expect it to work better than it does as it was brand new (not refurbished) & it often closes out programs while my son is playing themOther than that, it has worked ok, but recently it has acted as if it were resetI know my son didn't do anything to cause this because I watch him with the tabletI tried to log back in with my parental control credentials, but it says I don't have an accountHowever, if I try to register a new login, it says "someone with this email address already exists."
I contacted the email suggested on the tablet (***@sproutchannelcubby.com) on April 21st & got no replyTwo days later, I sent another email asking them to see the previousNo reply
So I went online on the 29th & found the phone number for supportI called & r

I purchased/received a tablet on May 7th, *** as a birthday gift from my father *** ***I have the receipt, I took a picture and I also tried to send several reviews to the companyI like the product and would like to register the productHowever, there is no way to do this
I would like to find a way to do this
Please help
thanks

Action cam what a great ideaI love it

I love the portable dvd player we bought, it works great and my son enjoyed our travels watching his favorite movie!

Got this for my son and he loves it

We got the blue portable DVD player for our children for Christmas We were flying for a few hours on a new airline that did not have a tv screen and internet service This saved the day; it came with a bag, for storage, and also, a headphoneIt kept them entertained, and there were no dirty looks from the other passengers :) This was the perfect gadget for travel in car or plane

I sent a defected Cubby tablet back to them for repair after having it only months and they are giving me the run around on returning it to me
I purchased a Sprout Channel Cubby from Walmart on Nov23, and my son received it for ChristmasOn Feb26, the screen was not working properly so I contacted Ematic and they informed me that it was still under warranty and told me to send it to them and it would be repaired and returned with in to weeksI mailed it to them on Feb28, and they sent me an email on March 17, saying they had received it and expect it back in tweeksOn April 15, I sent an email to ask about status and never received a responseOn May 19, I called to ask about status and they checked on it and then sent me an email saying the ticket had been overlookedOn May 20, I received an email saying it was prioritized as URGENTOn June 6, I called to check on status and was told that it was held up in shipping and t