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Elite Plumbing, Heating & Air Conditioning

3085 E Post Rd, Las Vegas, Nevada, United States, 89120-2791

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Elite Plumbing, Heating & Air Conditioning Reviews (%countItem)

We always have a suprtior experience with Elite A/C, heating & plumbing. They arrahge to send someone to solve a problem promptly. All of the technicians are well trained, personable and efficient. We give them a AAA rating.

This Elite Heating and Cooling team is awesome. Every member of the crew was professional and respectful. Each step, from the beginning to the end of the AC and furnace install was completed within the time frame given. Everything is working great...Thank you all so much.

Elite has taken care of my AC and Heating Unit for many years, this latest service call was for my "summer" tune-up. Jake was very personable and performed the service very quickly. He found that the run capacitor was near the lower operational range an recommended replacement.

JR our tech. was very complete in his evaluation of our AC system. Found no problems with it. suggested because it is 15 years old it will need replacing sooner than later. He explained our options. We are very satisfied with his service call check-up .

Both technicians did an excellent job. Very professional.

Good experience with Jake F with Elite. He arrived on time. He was polite, courteous and professional. He checked both of my a/c units outside and also the air flow inside and shared the results with me. I would recommend Elite to friends and family. And ask for Jake F!

Alan arrived on time and was very professional. He informed me thoroughly about what he had found after checking out my roof units. I was very pleased!

The tech arrived on time. He was knowledgeable and did his job in a timely manner. And he was very tolerable of a yappy dog.

Trustworthy, Knowledgeable, care about products and providing good service. Thank you!

I feel they were very honest in the price they charged and quailty of their work.

Always pleased with Jesse and Elite!!

I purchased an air conditioner two years ago and has never worked properly and was installed horribly
First I purchased the *** air conditioner in July 2015. It was installed horribly wrong with copper wiring hanging out of the wall. The air conditioner didn't work properly and there was a huge hole on the outside of the building due to the install. I told them about how unhappy I was and that the unit wasn't cooling properly. After about a year they finally took the copper wiring off of the outer wall to the house. They told me that I have a faulty air conditioner unit and to this day I have no air condition after paying 9500 dollars
Elite should never install air conditioner units in anyone's home ever again

Desired Outcome

I want my money back

Elite Plumbing, Heating & Air Conditioning Response

We do apologize for all the trouble we have caused. We are not perfect and this is why we offer a 100% customer satisfaction and refunded *** a complete refund. Once again we do apologize for any inconvenience that we have caused you.

Customer Response

(The consumer indicated he/she ACCEPTED the response from the business.)I accept that elite gave a full refund However elite never patched up the hole on the outside of my town home

Elite Heating and Cooling came to our home to do an annual check on our air conditioner. The technician that came was Ken. He was very professional, knowledgable and friendly. He didn't try to sell us something we didn't need and answered all of our questions, which were many. This valley needs more businesses and employees with great customer service like Elite Heating and Cooling and Ken.

Very professional, came in got the job done with no problems. We rec'd many bids and really liked the fact they followed up with us. Great experience (hard to find in LV area). Would recommend them to anyone who is looking for air conditioning/heating needs.

Our hot water heater broke on Saturday , it was put in 6 monts ago by different plumbing company that insurance company sent. Elite services our air conditioner and heater twice a year so I called them. They sent Pete that day he was fabulous, we had to wait until Monday for new unit because warehouse was closed on weekend. Elite need a great job and will use them again

The technicians were very professional and right on task. They were pleasant and answered all my questions.
Alan arrived in a timely manner, was professional, and explained everything to us.

I have used Elite for my a/c and plumbing services for the past 4 years. They have always given me an honest and professional assessment of my problems and resolved them in a timely manner. They do the job the way it should have been done the first time.

Jesse the technician was great. Friendly, professional.

We have had annual plans on our A/C and heating units for the last few years. Each time, the techs are quick yet professional. We'll continue to have our HVAC maintained by Elite.

We purchased an air conditioner, air purifier and furnace back in 2009. I've had nothing but good results with these items. I call for yearly maintenance and cleaning for a nominal sum.
I can always count on Elite's technicians for quality service and honesty. Special thanks to Alan, a technician, for keeping every unit working smooth as silk.

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Address: 3085 E Post Rd, Las Vegas, Nevada, United States, 89120-2791

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+1 (702) 361-2006

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