Days Inn

The technician that came to our house from Benjamin Franklin Plumbing was very professional and honest Explaining everything as needed MrZ*** very knowledgeable and friendly The job was done quickly and he double checked his work before leaving

Have used Benjamin Franklin Plumbing for over five years and they have always been very professional and fairRyan our tech today took care of the problem explained our options with no high pressureThis is a great company to do business with

Once again we would like to apologize to the cus omen for the Inconvenience he experienced during his stayAt check out the customer agreed/accepted, the percent discount for the inconvenience after he had stayed through the whole night at our property

The Benjamin Franklin Plumbing team kindly accommodated my changing schedule that required me to reschedule my appointment twice The service technician was friendly, efficient and answered all my questions

Response:Good Morning: On behalf of Wyndham Hotel Group, my sincere apologies for this guest's experiencePlease allow our Customer Care Team to look into this further and contact them by Tuesday, December 1, Thank you for taking the time to bring this to our attentionMy Sincere
Apologies, *** *** Days Inn Customer Care

I am extremely happy with the service that I received from Benjamin Franklin Plumbing from the first point of contact to the point of the actual work being completed The person taking my call was extremely helpful and polite My call at am resulted in a plumber at my door at 2:pm Chris, the plumber, was very personable and thorough I would absolutely use Benjamin Franklin Plumbing again when the need arises

Austin was very professional, came early, and explained everything clearly He completed the job efficiently I would recommend this company Receptionist was also helpful

Benjamin Franklin is a great company to work with and I have had great experience with them They are honest, friendly, and want to make sure that they do the job right Thank you so much!

I had Trever install a new garbage disposal and new drainage todayPeople who set the appointments in the office as well as technicians are very professional, and they do excellent work This is my second time hiring Benjamin Franklin (for different jobs) in monthsI am a happy customer!
Jairo came to resolve an emergency work in my master bathroom on a weekend months agoHe was very knowledgeable and professionalThe lady who made the emergency appointment was very friendly yet professional too

We were referred to Benjamin Franklin Plumbing by Rosie on the HouseWe had muddy water coming into the house from all water sources: sinks, shower, tubs & toilets
The were prompt and arrived when they said they wouldCarey was delightfulThe crew that showed up were professional and shared information regarding our problemThey hit a snag, but still resolved the problem on the second business dayWe were very impressed with their professionalism and knowledge
One of our neighbors drove by to see what was happeningHe said Benjamin Franklin Plumbing was very reliable and he commended us for choosing them

They did a great job (Jared)Very timely and professionalI am very pleased with the service

We have always had an excellent experience with Benjamin Franklin Plumbing Even though most of us may not want to invite a plumber to come out to the house, Ben Franklin has taught me that annual maintenance always pays off in the long run We are on the annual maintenance plan, and we welcome their Service Pro flushing the hot water heater, checking the water pressure, water quality, and the shut-off valves under the sinks, toilets and refrigerator In fact on today's visit, Cameron found that our water pressure was way too high for our house, which posed a potential danger for major damage to our water softener The water softener company had failed to check the water pressure at the time of installation Without Ben Franklin's inspection, we would have never known about this potential hazard! Fortunately, Cameron had the part on his truck, and he installed a pressure regulator today to correct the problem I'd have to say that the 5-star rating I gave Ben Franklin Plumbing today was due, in large part, to Cameron's professionalism, courtesy, experience and expertise as he performed our annual check-upBut to be fair, our experience with all the Service Pros that came out to out home has been excellent I would most highly recommend signifor the annual maintenance program, and rest easy that your home's plumbing is in good shape

Dekota was a such a knowledgeable employee -- explained in detail the function/operation and needs of each of our appliances -- thanks so much !!!!

I am rejecting this response because:
They said they were sorry for my (Supposed Damage)Well that isnt going to pay to repair and fix the damage ,thats going to come out of my pocket.Since makeing my complaint Several neighbors have noticed other damage done throughout our neighborhood,such as other lawns having tire tracks and A cement street Drain was Crushed..Aparently this truck was much too large for our small neighbouhood.Too Bad there were not any known witnesses to this additional damage

Contact personnel were very cordial and helpfyul Rep contacted me and was ahead of time Was very courteous and did the work efficiently and quickly Explained what was to be done ahead of time

Benjamin Franklin provides quality serviceI have received service twice now, and both times were excellentToday I had our water heater flushed and a faulty spigot replaced outsideThe service member, Mike, was courteous and did an A+ jobI will definitely use them again

We recently had a plumbing issue and called Benjamin Franklin PlumbingEveryone we spoke to was incredibly friendlyThe service repaire man, Nick, was very knowledgeable and even pointed out that the part we needed was still under warrantyWe are very pleased with our service, the level of knowledge, and honesty with Benjamin Franklin PlumbingWe will definitely be using them for any future plumbing needs

In response to your letter dated April 5, for a complaint ***. We found reservation was made by *** *** was in fact for February 10, and as per our policy we had charged a no show charge. Reservation was made online.As we want to maintain good standing with the
community and Revdex.com we have reversed the charges and have fully refunded $to *** *** and are attaching folio for your life. We have also emailed this to ***

Great service! Fast and professional

Major repairs needed to my water treatment system, and Trever and his team provided prompt, efficient, and courteous workWas very impressed with them