CVS Pharmacy

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I am not sure how they concluded that the damages were customer caused.  All we did was sit on the chairs.  That is all we did and we do not have small kids where it would be likely that chairs would be pushed hard against the table.  [redacted] and [redacted] offered to exchange the seats of the chair at no cost to me and I will take them up on that offer since the manufacturer is not standing behind it's product.  I'm highly disappointed and will make sure that everyone that I know considering Hooker furniture will know what a low quality product it is.
Regards,
[redacted]