Curves For Women of Green Cove Springs

*** *** I did receive your email showing the text messages back in forth between you and Omar I didn't see a text were omar offered you gift card I see he did offer you a gift card at the end of the day I want to come to some tyoe of settlement with you The fobs are not an issue and would give you some type of monies for any issues this may have caused you So was looking to split the difference with you of the

Complaint: ***
I am rejecting this response because:
This is all liesIf your statement was true why did you include the rental amount on my check request which I still have a copy yet refused to submit the balance of the check, the 317.00, not only that the didn't even cover the cost of the rentalI think that they should cover the whole cost of the rentalIt wasn't my decision to get the rentalThey told me they didn't have a loaner and that was my only way to get home which was why I got the rental they promised to reimburse me for How is it possible to not put me in the carI wanted but yet could lower the apr to pay less money monthly after putting me in a car not of my choiceMy credit report was almost After running it and for some reason still running it, it went down to 440.please explain these claim against toyota universeI actually trusted *** You don't do things like this to make a sale
Regards,
*** ***

A check will be made out to you in the amount of and mail out to you very sorry for the inconvience. *** T***

SPOKE TO CUST AND ADRESSED HER CONCERN ABOUT THE DISPUTED AMOUNT OF DEALERSHIP TO REFUND THE DESIRED AMOUNT OF TO CUSTOMER

I did not offer to do any work on the vehicleYou have an opinion about what was done with your vehicle and your experienceI was not involved personally with this transaction, and only asked for an opportunity to meet with you and go over what went wrongWe did speak on the phone to this end, and you where coming in to meet with me but did not keep the appointmentThis was a long time ago, and I am a bit confused as to why you would be seeking a full refund when your car was repaired to your satisfaction for so longI am sure if we were to meet in person we could come to an arrangementPlease contact me on my cell *** Paul S*** Thank you

We apologize for the misunderstanding and we are willing to sale the vehicle to the customer for under invoice.We as well explainn to the customer that *** is an out side source .On our website the vehicle was priced correctly and we honor any price that is on our websiteWould reimburse
the customer for that time

We have been in contact with customer over the past week and last spoke with him today, 4/30/We explained that we have replaced the carpeting and the floor mats and also have a water specialist coming in tomorrow 5/1/18, to verify that all water leaks have been repairedWe will then clean and
deodorize vehicle before we deliver vehicle to customerCustomer is happy we contacted himWe will contact customer once vehicle is ready for pickup

We have explain to the customer it was done by accident and would work on having the inquiry removed .He has to sign a form we recieved from bureau companies to do so .we are even willing to even send someone to him to get the form signed as well Thank You Tyrone T***

Complaint: ***
I am rejecting this response because:Hello,This case was sattle last month and payable to me $last monthAs of today I didn't receive the check
Regards,
*** ***

We will cancel all warranty immediately for you just send and email in writing that you want all warranties cancel .They will be remove take about to weeks to refelct on your loan payment will still the same but your final pay off amount will be lowered .Email to ***Tyrone T***

Complaint: ***
I am rejecting this response
because: Regardless of Leins on Titles, they cannot charge *** *** tax in New JerseyLike I said, I have financial responsibility with the bank where I have gotten a loan, and this dealership was paid in fullThey have no business to withhold *** *** taxes from me and then keep it under pretenses of not having Leins on Titles
Regards,
*** ***

Complaint: ***
I am rejecting this response because:I do not wish to be contacted via phone by Toyota UniverseI prefer to communicate via email or in another form
of writing which will show a record of communication.My past experience speaking with representatives of Toyota Universe, in person or on the phone, has consisted of agreed upon verbal terms not followed through with or completely denied at a later time.
Regards,
*** ***

We met with customer and explained that after months of ownership we are not responsible for damage that occursThe bumper was obviously hit and the tabs on the side have brokenThis is not something that happens after months by itselfWe would love an opportunity to help defray the cost
for our customer and help make it affordable, but unfortunately we cannot be responsible for outside influence such as another car bumping into the car and causing damageThat is what insurance is for not warrantyWe have extended courtesies to this customer in the past to help make her happy but cannot see how this could possibly be our responsibilityPlease call me directly with any questions you may have. Sincerely,Paul S*Toyota Universe***

The seat has already been order we are waiting for it to come in does take some time because it is not a part that is normally order. *** T***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in
reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

WILL REFUND THE CUSTOMER DIRECTLY IN THE AMOUNT OF DOLLARS WILL HAVE A CHECK READY FOR CUSTOMER ON 12/

*** *** was approved and would have gotten her plates but she told the bank at funding she didn't want the car .At which time we explain to her it was the only approval we ccould get her and she stated she wanted out of the car Dealership shouldn't responsible for rental car when client was
the one who held up funding by saying she no longer wanted the car.*** ***

we left numerous messages for customer with no response from them can you please close this case at this point.Tyrone T***

Complaint: ***
I am rejecting this response because:The dealer only handled my car key issueThey give me car key and remote controlNothing else was doneThey charged $pre delivery fees for a used carsThis is ridiculous
high.No other action from the dealer
Regards,
*** ***

We have checked our paper work this vehicle wasm't sold certified Customer is saying he saw it a different sight not sure if it was previous dealer or not , Tyrone