Citizens Financial Group

We are in receipt of the rebuttal complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiry.Please be assured that we are working to resolve this matter as quickly as possibleA detailed response will be communicated directly to Mr [redacted] by way of letter once our research is completedSincerely,Office of the ChairmanCitizens Bank

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiry.As communicated via telephone to Mr [redacted] on February 13, 2018, we are still researching his concerns.A detailed response will be provided to our customer by way of telephone or letter.This message is merely an interim response until our research is completed.Sincerely,Office of the ChairmanCitizens Bank

We are in receipt of the rebuttal complaint for the customer referenced below and welcome the opportunity to respond to our additional concernsOur response is in the final stages of approval and we will be providing a detailed resolution to Ms [redacted] by way of letter, shortly Sincerely,Office of the ChairmanCitizens Bank

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiryPlease note that we have fully addressed this matter directly with Mr [redacted] on December 19, A detailed response has been communicated to our customer by way of telephoneIn the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matterPlease let us know if we can be of any further assistanceSincerely, Office of the ChairmanCitizens Bank

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to the customer's inquiryPlease note that we have fully addressed this matter directly with [redacted] on 07/26/ A detailed response with enclosures has been communicated to the customer by way of letter Please allow to business days for delivery of the letterIf the letter is not received within the allotted time the customer may contact the advocate handling their concern directly for additional support In the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matterPlease let us know if we can be of any further assistanceSincerely, Office of the Chairman

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiry.Our response is in the final stages of approval and we will be providing a detailed resolution to Ms [redacted] by way of letter, shortly Sincerely,Office of the ChairmanCitizens Bank

[redacted] was respectful and helpful, and I appreciated her attention in this matter.Thank you

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to the customer's inquiry.Please note that we have fully addressed this matter directly with *** [redacted] on 08/07/ A detailed response has been communicated to the customer by way of letterPlease allow to business days for delivery of the letterIf the letter is not received within the allotted time the customer may contact the advocate handling their concerndirectly for additional support In the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matterPlease let us know if we can be of any further assistanceSincerely,Office of the Chairman

Tell us why here...We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to the customer's inquiry.Please note that we have fully addressed this matter directly with Ms*** on September 25, A detailed response has been communicated to the customer by way of telephoneIn the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matterPlease let us know if we can be of any further assistanceSincerely, Office of the Chairman

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to our customer's concernsPlease be advised we will also be responding to the Consumer Financial Protection Bureau and the Office of the Comptroller of the Currency in response to similar complaintsWe will be providing a detailed resolution to Ms [redacted] by way of letter once our research has been completed.Sincerely,Office of the ChairmanCitizens Bank

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiryPlease note that we have fully addressed this matter directly with Ms [redacted] on June 20, A detailed response with enclosures has been communicated to the customer by way of letter Please allow to business days for delivery of the letterIf the letter is not received within the allotted time the customer may contact the advocate handling their concern directly for additional support In the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matterPlease let us know if we can be of any further assistanceSincerely, Office of the Chairman

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiryPlease note that we have fully addressed this matter directly with Mr [redacted] on September 29, A detailed response with enclosures has been communicated to the customer by way of letter Please allow to business days for delivery of the letterIf the letter is not received within the allotted time the customer may contact the advocate handling their concern directly for additional support In the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matterPlease let us know if we can be of any further assistanceSincerely, Office of the ChairmanCitizens Bank

Good Afternoon, We are in receipt of the rebuttal complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiryPlease be assured that we are working to resolve this matter as quickly as possibleOur response is in the final stages of approval and we will be providing a detailed resolution to Customer Name by way of letter, shortly In the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matter Sincerely, Office of the Chairman Citizens Bank

Revdex.com: I WANT MY SOCIAL SECURITY NUMBER AND ANY PERSONAL INFORMATION YOU HAVE REMOVED ENTIRELY FROM YOUR SYSTEM I AM NOT, NOR HAVE I EVER BEEN - YOUR CUSTOMER I BEGAN, BUT DECIDED NOT TO COMPLETE, AN APPLICATION WITH YOUR COMPANY YOU ACKNOWLEDGED THAT MY APPLICATION WOULD NOT BE CONTINUED - BUT YOU CLAIMED YOU WERE KEEPING MY SOCIAL SECNUMBER!!! YOU DO NOT HAVE THE RIGHT TO RETAIN MY INFORMATION.I WANT A DIRECT RESPONSE FROM YOU THAT THIS HAS BEEN DONE, IN WRITING: [redacted] ***ANDIN EMAIL: [redacted] I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below Regards, [redacted]

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiryPlease note that we have fully addressed this matter directly with Mr [redacted] on November 9, A detailed response has been communicated to the customer by way of letter Please let us know if we can be of any further assistance Sincerely, Office of the Chairman Citizens Bank

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiryPlease be assured that we are working to resolve this matter as quickly as possibleA detailed response will be communicated directly to Ms [redacted] by way of telephone or letterThis message is merely an interim response until our research is completedIn the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matter Sincerely, Office of the Chairman

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to our customer's inquiryPlease be assured that we are working to resolve this matter as quickly as possibleA detailed response will be communicated directly to our customer by way of telephone or letterThis message is merely an interim response until our research is completedIn the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matter Sincerely, Office of the ChairmanCitizens Bank

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I want to be reimbursed for the charges I should not have been chargedI don't want to hear the businesses garbage response of we are sorry we can't do anything and they give me the run around Regards, [redacted]

Tell us why here...We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to the customer's inquiry.Please note that we have fully addressed this matter directly with enter Mr [redacted] on July 8, A detailed response with enclosures has been communicated to the customer by way of letter Please allow to business days for delivery of the letterIf the letter is not received within the allotted time the customer may contact the advocate handling their concern directly for additional support In the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matterPlease let us know if we can be of any further assistanceSincerely, Office of the Chairman

We are in receipt of the complaint for the customer referenced below and welcome the opportunity to respond to the customer's inquiry.Please note that we have fully addressed this matter directly with Ms [redacted] on May 15, A detailed response with enclosures has been communicated to the customer by way of letter Please allow to business days for delivery of the letterIf the letter is not received within the allotted time the customer may contact the advocate handling their concern directly for additional support In the interest of protecting our customer's privacy, we are unable to provide you with any additional details in this matterPlease let us know if we can be of any further assistanceSincerely, Office of the Chairman