Certegy

Incorrectly declined to use a check @ Publix to pay for a purchase 4/3/
4/3/I went to Publix to shop for my family as I normally do I was declined as I went to pay for my grocery with a checkI have written checks at several merchants on a weekly basis that uses Certegy only to be told declined with no explanationI have never had insufficient funds well established checking account # was much higher but credit union restarted number last year when reordering checks because number was so highManager at Publix attempted to call Certegy to no availI called 4/4/spent over 2hrs on phone with explanations of hypothetical scenario with no concrete reason I was told maybe this or that with no prior hx of NSF checks anywhere or any other negative financial hx how can institution decline the same merchant with weekly purchases especially when I'm told my check number can resemble other group of numbers, or the amount of checks I do or don't writeObviously an error and a

I went to Walmart today to cash my govtax refund check and was declinedso I called the lady and she said do to risk factors they could not honor the checkwhat risk factors? Its from the us government! I would have understood if it was a personal or company checki haven't had a bank account or checks in over years not that it should matter at alland last year had no problem cashing my govrefund checksthey just say do to there system it was deemed a riskBulland I know ill get the stander cut and past response they have put on all there reviews, and complaintsHow this company still has a A+ rating is beyond me

Certegy Check Cashing, Inc is used to cash checksThey declined to cash my payroll check snd won't give reason why claiming proprietary information
I've never had a payroll check that didn't clear my bank, however Certegy refused to cash my check todsyThe paper declination receipt had a number on it that says you can call and find out why, but it also says the decision didn't make the adverse action and can't specify whyCall the number and you get an automated system of no use until you get so frustrated they connect you to an operator that only suggests to go to a different check cashing business but says they can't tell you why they refused to do their one and only job because of proprietary technology used to make the decisionThis company is a fraud itself and should be shut downIt definitely shouldn't be used by any legitimate businesses although tons of businesses use it to make these detrimental and embarrassing decisions

Certery frozen our check account, has rejected our checks three timesOur bank said no reason enough funds in account to cover
Certegy, would not allow our check to be cleared for paymentReason given-transaction fell outside of guidelinesWe checked with our bank, next day

I was denied writing a check at Krogers even though I had written one the week before
On May 11th I went to Krogers to do grocery shopping I wrote a check and it was declined I was given a number to call and the automated statement was as follows -
This transaction received a decline recommendation from Certegy because it did not meet the acceptance guidelines, which can vary by store and transactionFactors may include a combination of: the check number, dollar amount, check-writing history, or other transaction detailsGenerally, these guidelines don't include your account balance because banks typically don't provide it to usAlthough this recommendation is final, we will evaluate all future checks at the time they are presentedFor this transaction, however, we advise you to use a different form of payment
That is a vague message I had just written a check at a different Krogers a eek prior

I am constantly denied check writing although I have never had one bounce or be returned Its costing my family the basic necessities to live
Tonight, again I was denied the ability to write a check for my families food although all the ones I have ever written them have always cleared tonight they say I exceeded my limit, even though the ones that I wrote last week have cleared Its embarassing and is costing my family meals I dont know what it takes to not have to continually go through this but I am over iti am so mad right now that I cannot even type and considering all the co,plants I have seen online, I am hoping that this will be resolved considering they are using an illegal profiling system

I attempted to cash a 401k disbursement check from adp retirement servicesI needed to be able to use the money as part of a down payment on a houseMy check was flaggedWhen I called the number provided by Walmart a recording says that the decision is final but will not provide informationThis is a bank check from ADP Retirement Services made out to meI provided my driver's license and have cash checks before and have never had any issuesNo bounced checks or anything like thatThere is no way to appeal and no way to speak to a representativeThis is a pre-printed check from one of the largest financial institutions in the countryThere is no reason this should have been declinedThere is also no way for me to appeal the decisionThis is actually causing me to not be able to close on my home because I need the money for the down payment
Product_Or_Service: Check cadhing

Certegy has denied my ablility to cash a checks without any explainationThe first time they denied me I followed all of their processes and was informed nothing negative is in my file with themHow do they have my information or a file I never consented to thatThe next time I spoke with Precious employee id XXXXXXX she nformed me that she does not know why I was denied and that they company doesn't have to inform me of their reasonShe also said they is no way for me to remedy this situationI have cashed checks with their approval for several years and I didn't even know they were involvedTwo weeks ago something changed and I don't know whatI was told I could be denieid for going to a different branch or the amount of the check not being the same amountThose were just examples of why they can deny not specific to mePlease help
Product_Or_Service: risk assessment

charged for a check my bank DID NOT deny
I did an electronic check at *** SIOUX CITY
several days later im being charged for a denied check my bank manager says she did not return anything...//

I was homeless months ago and had an over draft fee at a bankThe bank turned a complaint in Certegy check servicesNow that I'm getting back on my feet I can start paying my bills off but Certegy check services will not let me cash my payroll checks, so that means I will be homeless again soon cuz I have no way of paying my bills off without the money

Certegy sent information to Walmart telling them to deny cashing a check
I10/11/I went into Walmart to cash a check, written to me by Wells Fargo Bank from my retirement account Certegy denied my checkI contacted them asking why, I was told it had nothing to do with me, if this was the case why did they want my driver's license number and street address? How can a company provide information to another company when they have no basis & state they have no information on you? Its an unfair practice

I am a Missouri resident currently vacationing in Orange Beach, Al I today, entered a *** store in Foley, Alto purchase a $gift card Upon checkout I asked clerk if they would accept a personal check or credit card for the purchase and was told affirmative on both items I wrote the check on my account in Bank Midwest at Excelsior Springs, Missouri where I have lived and banked for more than years The check was rejected with no explanation other than to contact Certegy Check Services at It's all a recording and received no satisfaction My checking account currently has a balance of several thousand dollars and I have never written a bad check in my life nor have I ever failed to pay any of my bills on time I am yrs of age and don't believe I have ever been as embarrassed as I was today with the people in line behind me whispering and snickering at me and my embarrassing situation I paid with my credit card and left I really believe Certeg

*** *** store in Citrus Heights, CA uses Certegy in analyzing customer checksCheck declined even though sufficient checking account funds
On June 30, 2016, problem and purchase date, a jewelry bracelet purchase (of an SS BLU TOPAZ BRC) was attempted using a local valid personal *** *** check *** at the *** *** store at the Sunrise Mall on Sunrise Boulevard in Citrus Heights, CA Check # *** for $was declined at the *** *** jewelry store counter (attempted transaction #***?)due to a "Certegy" finding- - based on computer models- - -not based on the customer's bank balance sufficiency AND not based on the customer's record of NOT having a BAD CHECK written in over a decade of business transactions A *** *** bank assistant named *** and I later called "Certegy" at 1-866-754-on 6/30/and spoke to a "Certegy" employee named Samantha, badge ID#XXXXXXX, to ascertain how they arrived at the idea that I was a "high risk" consumer t

Certegy and *** have some kind of credit fraud **ing on it seems like to me
On 07/28/*** took money from our account which is listed belowon the same day we stopped service with ** *** and they gave us two refundswhich I will list below or can send in they said they send the refunds to Certegy and we will get a refundCertegy has told us that is not what they do and that we now have bounced checks with them which is not right and this is not only can affect our living but a whole military career when it looks like I have bounced checksThis is my first complaint I will be contacting the AG and consumer affairs and well as doing a congressional if need be this should not be happing to military or anyonewe paid ** *** and they said because we paid by check they send it to certegy and then Certegy will send us the return fundsthey didn't tell us that we would have bounced checks even after they were paidand send emails giving us refundsthis needs to be t

I am a disabled, wheelchair-bound, year old senior citizen
Certegy check services has denied my right and my ability to cash a checkWhen I contacted them to find out why they were recommending denial I was told that I or the check I'm trying to cash falls outside of their guidelines
I enquired what specifically is the guideline I or the check violated and how could I resolve this so I can cash a checkTheir reply was read from a script that they could not disclose why I was denied, because it would give fraudulent checkwriters the ability to refine there fraudulent hot check writing methods
The page description I received, of the reason for denial provided no additional information other than "my file had no negative items to report"
After reading that report, I enquired of Certegy)) for the 5th time by phone, what caused the denials if there's nothing negative in my file and what could be done to resolve the dispute that I now have with them for denyi

A company check was declined at the merchant counter for presumably nothing other than being Hispanic paying for merchandise with a check
On 09-17-2016, I attempted to purchase printer ink (black, cyan, yellow, and magenta) at *** *** *** *** Frisco, Tx using a company check drawn on the account of ***-*** and *** *** declined the check for reasons they could not provide
On 09-19-2016, I contacted Certegy Check Svcs at 800-237-3826, and spoke with representative Cassandra, and subsequently senior representative PreciousBoth persons stated the check was declined for "risk factors" but could not be specificWhen pressed, both persons stated the risk factors included Check sequence, amount, and check history; nothing moreI informed them the check sequence was high (XXXX); the amount was low ($400.46); and check history with their company seemed irrelevantBoth persons were unable to provide further informationI asked how high a check number had

Check declined by Certegy, no one on duty to inquireBlamed store policyStore said it was not their issue, but Certegy'sLeft w/o food
I went to local ***'s and attempted to purchase almost $ in groceriesWrote a check, which was declinedI was given a note card to call CertegyI call and get the automated attendantI kept having problems due to ambient noise while still in the storeAfter phone calls, I eventually found that they said it was - "This transaction received a decline recommendation from Certegy because it did not meet the acceptance guidelines, which can vary by store and transactionFactors may include a combination of: the check number, dollar amount, check-writing history, or other transaction detailsGenerally, these guidelines don't include your account balance because banks typically don't provide it to usAlthough this recommendation is final, we will evaluate all future checks at the time they are presentedFor this transaction, however,

I wrote a check to Big Lots in Atascadero for a queen bedroom set on 8/19/
I received a First Notice on 8/28/from Complete Payment Recovery Services stating my check was returned unpaidBig Lots faxed a copy of the cashed check to the payment recovery services on 9/5/I received a letter from Certegy Check Services on 9/stating they were unable to verify my check had cleared through my accountOn 9/14/17, the manager of Golden Credit Union with whom I bank, FAX'ed a letter on their letterhead stating the check cleared my account on 8/23/for the amount writtenThe fax was successfully transmittedI received a letter dated 9/20/from Certegy Check Services stating the letter from Golden was received but missing "required information."
Please adviseI feel I am being harassed
Cathy LW***
claim #***
Account_Number: claim # ***

denied check authorization
Denied personal check to Lowes in *** UT due to CODE After contacting Certegy was informed that Certegy cannot provide me with information on what the "pre-established guidelines" are They will however if I join the VIP membership they will most likely allow my personal checks to be approved Date of this transaction was 01/14/for the amount of $"Certegy did not have sufficient information available to approve transaction" Certegy has no information on myself or hundred of individuals, they only want me to join their VIP at that point the want personal information such as Banking and Social Security number

A cease and desist letter was mailed 11-11-to the address Certegy Check Services IncP.OBox Tampa, Florida 33630-Attention:Back Room
A cease and desist letter was mailed 11-11-to Certegy Check Services IncP.OBox Tampa, Florida 33630-stating under Public Law 104-208, which Certegy and all other collection agencies must follow, that this account cannot be placed on my credit report which they have ignored by doing so