Certegy Reviews (229)
Certegy Rating
Address: 11601 Roosevelt Blvd N, Saint Petersburg, Florida, United States, 33716-2202
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Certegy is a 3rd party to *** They have charged my account $numerous times for a $fee which they have collected
They practice FRAUDyou cannot not take the payment and charge two $fees for a $transaction in which you you have collected fundsthey charge if they cant get the funds which was available same day then they charge when they retry to collect the funds I never heard of such a thing Unless they are charged an insufficient fee, I should not be charged and twice they charge for the retry They need to practice clear rules and *** online should have a policy where they let people know the facts of Certegy I want a refund of these frivolous $charges to my account
They are calling me about a check??? They will not give me any information, but want all my informationSS#, license #, address, date of birth, etc ummm, no
I recently became disabled and received back pay from SSCIt came in check formI cashed it at WalmartGot a second check for my son, went to cash it and it was declinedI was told to call CertegyI called them and they said my check had bouncedA United States Treasury check had bouncedThey will NOT reconcile this dispute and I'm stuck with a check from the Treasury that I cannot cash that my son desperately needs
Account_Number: REF# XXXXXXXXXXXXX
My check was declined at Staples, Yucaipa, CA for
no reasonStaff at Staples did not know what to do and referred me to phone numberCertegy stinks
Certegy's website says that they may arbitrarily decline a checkAfter giving Certegy my check number, amount, routing number and other info they
replied that they had no record of the transactionNow they have all my personal info and I may need to change my accounts to prevent any theftThis company needs to be investigated and shut down
I have incurred $of debt to my bank for having funds drawn of $on *** 30thCertegy says there is nothing that can be done
I requested a refund for $from GoDaddy.com for what said was a dayfree trialThey claim I "hit the button" to pay to renew a subscription rendering the free trial over....why would that even be an option?? I called them immediately to refund the money because the money was not availableThis was on May 30th, I was told it will be in my account within hrs, the bank was willing to waive the overdrawn fund fees as long as the refund was there...within hrs....it wasn't....I called GoDaddy back and I was told it could take between to days....I waited two more days.....no refund issued still....with overdraft fees piling up at $a pieceUpon my 3rd call to GoDaddy I was told it could take up to days.....The Agent I spoke to told me they use a separate company (Certegy) to issue refunds, he gave me their contact information
Certegy refused to allowed MY purchased Moneygram to be cashedI went to the Wal-Mart that I purchased the money order from with the unfilled out form, the money order's receipt, the receipt of purchase, my state-issued driver's license, and my federally issued Social Security cardThey gave no explanation as to why it was declinedMoneygram issued the approval already, yet there is no agent to correct this on Certegy's end even though there was no information left out or incorrectThe automated system states that all decisions are final even though they are wrongBecause this was marked on, I can't get this cashed anywhereI lost money because of this
Product_Or_Service: Check Cashing
7-18-2016I enrolled online to review my credit history and get rating The website cut off mid review after putting in personal info and credit crd informationI called via phone to question why I was unable to use equifax service due to being paid and did not get day service as exxplained The phone service rep was foriegn and ask my inform repeatedlyask for cred card limit and social sec number numerous times I ask to speak to supervisor, was put on hold for minutes *** *** id *** aprox time 3:
Wouldn't cash an irs refund check at local walmart I have a+ credit and nothing adverse in my files
I was denied cashing a pay roll check at Wal-MartCertegy sent me a paper to explain whyBut it saidunder reason " no record on file"
Wal mart on 12/denied cashing code ***
Not once, but twice, Certegy has denied a check from me, despite me having more than ample money in my accountThis happened at Lowe's and at Dollar GeneralI have contacted my bank, and they can't understand why it would be deniedAnd when I call Certegy, they refuse to tell me anything other than there were 'too many risk factors.? This is unacceptable I have never written a bad check in my almost years on this earth
They have arbitrary policies
One week they cashed a payroll check and then denied it the next week stating it had a date outside of their guidelinesThe check was dated exactly one week priorThey referred me to a company I have zero affiliation with, told me that I performed actions I had not and would not provide any information as to who they are and who they do business with
A credit card on the account of Go Daddy was out of date and Certegy stated the paid the debt
Complaint
This company collects payments for GoDaddyI unknowingly neglected to update my credit card information when outdated because I received new ones with chipI get email from Go Daddy that they did automatic renewal for on one account but the other services could not be renewed from our bank accountWe are a non profit and have new officers so the renewal of Go Daddy was being discussedFor Certergy to pay for this renewal was a surprise when they notice I got was the was taken out of our business accountWe had used personal credit card on this accountWe were transfer owners on the account to new board officersWe are surprised we got an email from GoDaddy advising us that our domain had been renewedYou can imagine my shock when I received a notice from a collection agency on behalf of Certegy Check Services IncOnce we decided as non profit organization what
Certegy Check Services checks customer checks used to pay for purchases for major retailersOn 06/15/they rejected my payment by check in the amount of $640,for the purchase of n AO Smith gallon a water heater from *** *** *** located at *** W *** *** *** ** XXXXX.This an emergency that I needed to immediately replace a water heater that went out in one of my rental units.I contacted Certegy on 06/15/and they refused to tell me why the refused to accept my checkI made follcontact with their employees on Saturday & Sunday and was told by Joyce and Cynthia that my check was rejected for confidential reasons that they refused to share with me.I have a perfect credit score and I have never ever had a check bounceI own a considerable amount of rental real estate, outright with no loan balancesThe Check I uses was from Malaga Bank where I also maintain high account balances.The Lowe's where my check was rejected is in Black and Hispanic neighbor
I made a purchase at a local business where I wrote a checkMy check was not presented to the bank with a clear image and was subsequently returnedI had sufficient funds in my account however, because my bank could not locate the account number it was forced to be returnedI contacted Certegy and was helped with options to make my payment and the fee of $was waivedI left my bank feeling like this process was completeI wrote a new check to a different business a few days later and found out that Certegy had flagged my checks for non-acceptanceI called and the representative told me that it would be removed once payment was completedI called again a few days later to get an exact date when I may write checks againI was referred to a different departmentI made another phone call and was told it would be days until the flag was removedAll said and done this process will have taken entire weeks when it was not initially my fault in the first place
This company won't accept my credit card or checks through the stores they are contracted withNo reason to do soI don't write bad checksWhen I tried to resolve the issue with themThey where not cooperativeThey had no reason to do what they did
Product_Or_Service: Transaction
When I attempted to cash my payroll check from a large health organization in the Portland OR area at a local Fred Meyer store, they were advised to decline the transaction Even though I had the correct ID and even employee ID with me the transaction was declined Upon calling this company they could not provide an answer to why they declined the transaction I've worked for the employer in excess of years and just changed to the Fred Meyer PrePaid card as my "bank" and direct deposit takes a few pay cycles to implement After just buying a brand new car I have $in my account to feed my family, pets, pay bills (including rent) and visit with friends this weekend None of that is now possible because an arbitrary "company" declined this transaction I work the same hours as banks are open so this presents a major problem for me this next week with cashing this check at the issuing bank This should be an illegal practice and I'm writing everyone in state government I can fin
I went to cash a check at wal mart and was declined because of the amount of the check this has happened twice I dont have any checks in their system so I dont understand why they keep declining my checksI'm very upset by this and when you call them all you get is automation If you're going to do this to people at least have people that they may speak to to get this resolved
Product_Or_Service: Check Service
A purchase at a Lowes store in Owasso OK was cancelled because the store was advised to decline the check offered (written on a local church) on 02/19/This action was from Certegy Check Services, P.OBox XXXXX, *** ** XXXXXNo reason was given for being declined other than we didn't meet their guidlines, or some such, and I was informed there was no way to adjust the situation re future checksAgent had a take it or leave it attitudeHung up angryYou might want to take a closer look at themI sure as heck wouldn't give them an A+!
I went to Ameristar and use their check cashing systemI took out (1) $and (1) $This was on a SaturdayMonday, the $was deducted from my checking accountTuesday, another $and a $was deductedI notified Ameristar, told me to check with my bankBank credit back the $to my accountI could not cash a checkThursday, same week, spoke to two Ameristar ladiesThey review my account and their reportThe other $could not be located on their report nor on my accountI called Certegy at the Ameristar locationThe Supervisor and I spoke to the Man at CertegyThe guy told me to close my account and get another one and this issue is resolvedThis was in August A year later, my check got declinedA lady at Certegy told me I owe $from AmeristarI told her it was resolved and the Supervisor at Ameristar spoke to the guy etcShe tells me there is no history that I ever spoke to anyone at CertegyI told the two ladies at Ameristar, they both were shockedAll my bills are currentIf they review my credit history, they will see how much money I pay to my creditors, ON TIMEI will not pay this $I don't oweI am a responsible person when it comes to paying my debtsThe two ladies still work at the Ameristar Casino at Vicksburg, Ms.If they don't have any history of my phone calls and the Ameristar lady they spoke toWhat does this tell you? You need to record the phone calls to Certegy to have evidenceRegardless, I am not paying $I don't oweI know how much I took outAll they had to do is talk to the two ladies at Ameristar, they will vouch, the extra $was not found on their report nor on their system
Wont cash Irs Tax Refund check
went to kroger to cash my tax refund and was told that certegy claimed the check was a hot check and that they couldnt cash itthe check is from the treasury departmentthe lady at krogers told me I wasnt the only one who had this issueI then proceded to walmart to see if it was krogers acting up or the company certegyThe check was also declined at walmartwhen I called to find out why they wouldnt cash my check, all I got was a confirmation that I couldnt cash it with them and that I needed to cash it a the instituion that issued it