Certegy

Certegy is charging me with $fees after I informed them that I used a wrong bank account to make purchasesI informed them before charges hit
I made a number of purchases on September 19th using CertegyAfter I made them, I realized I used the wrong bank account so I contacted them to ask them to stop the charges as I would pay them immediately with a certified check(I made the payment for the full face value of purchases.) They said they could not stop the purchases being chargedA week or two later, they inform me I owe $in fees related to them attempting to collect this money from the wrong account (that I asked them not to before the purchases even hit)I disputed these fees saying that I called immediately after I made the purchases and asked them to please stop themI paid the full amount of the purchases and have email proof that I contacted them asking them to not process the purchases that would result in fees on the same dayCertegy sent a letter denying m

Disputing information contained on ALL of my credit reports
On several occasions I have reached out & asked that negative information be removed from ALL three of my credit bureau reportsI have No knowledge of the information being reported & I have disputed the info on several timesCertegy has (4) accounts in the amounts of two showing I owe $another for $and another for $They are not my accounts & are negatively affecting my credit & my check writing priviledgesDue to the FCRA I am exercising my rights & requesting that this information be verified or removed

Yesterday I did some Christmas shopping at the local Kohl's department store I wrote a check for the amount $plus dollars The cashier handed me back my check and said it had been declined I paid for the merchandise with a credit card I have shopped at Kohl's either in Maryland or North Carolina for over twenty years.I knew my balance and could have paid for this times over I called the bank; they verified my balance and said there should not have been a problem I called the customer service department at Kohl's and was told that they had hired cashiers for the month and it was probably a cashier error I called the number listed on the back of my check I got a robo-voice or other disguised voiceI was asked for my social security number, my driver's license number and my military ID number I tried unsuccessfully asking to speak to a live person I was asked if I wanted to speak to an agentI answered "yes", but it never happened I certainly wasn't givin

This company is advising merchants not to accept my check and have no reason why they are doing so
On multiple occasions I have attempted to write a check to a merchant who uses Certegy Check Services to verify my check On each occasion the merchant has declined my check based on information from Certgy Check Services The most recent instance was on 11/15/when I attempted to write a check at *** in *** *** for $ *** would not take my check based on information obtained from Certegy Check Services I contacted Certegy as instructed and was given no information as to why my check was declined I ordered a copy of my consumer report which had nothing listed on it as to why my check was declined I called Certegy and was told their computer model declined my check and their is nothing in my file that indicates why it was declined I asked for a supervisor and requested they take whatever block they have on me off so that I can write checks They said there

I went to Walmart to cash a company check (Refund check from a store), I showed up my driver license and the transaction was declined, they give me no reason about the decision
First, why there is not a sign in Walmart telling the customers they will get screened for any transactions via certigy? Why they screened me without my permit?, for a personal check could make sense but for company checks? ridiculous, I saw online this company got fined for million dollars for bad practices, they no change

The issue involves the verification of a check An attempt to use a check for a purchase at Lowe's Store #on 09/20/was denied The customer service personnel at Lowe's informed us that Certegy Check Services, Inc., "Certegy," was the organization that verified purchases with checks Lowe's gave us the contact information for Certegy (1-800-237-or X-XXX-XXX-XXXX) Both numbers were used to try to obtain information as to the reason for the check's denial Both numbers connect to an automated service The reason(s) given was that "either the check number or the amount or the signature" was the problem I returned to Lowe's store #and asked if one of the customer service reps could assist in the matter They too were unable to clarify the reason as to why the check was denied The automated service did not provide any number or extension for any person with whom we could speak I want to continue doing business with Lowe's, but also want to know why our corpora

Certegy repeatedly disallowed my online application for a gas card account change despite approving it verbally
My Byrne Dairy gas card tied to a checking account was compromised; I contacted them and was told to change add a new account onlineAt the website, Certegy denied the changeI tried several times and called themThey told me they could see NO reason for the denial and to try again and that they would work on it at their endI have tried times but I'm unable to make the changeI wrote a hard-copy letter to them asking them to investigate; they responded with a form letter saying they were sorry I'd been denied due to a bounced checkByrne Dairy is unable to understand why the change won't go through, and everyone I've spoken to at Certify by phone can't find a reason for the problemThe recipients of my letter seem not to have even read it because it had NOTHING to do with a bounced check - I've never written a check to Byrne

I received two checks from the Texas State Comptroller for money owed to me related to unclaimed propertyI tried to cash the checks at my local Walmart but was declined for unspecified reasonsThinking through the transaction later it occurred to me that perhaps I entered my social security number wrong because I wasn't wearing my reading glass so I returned to the store and tried again; this time the check was cashed with no problem
Unfortunately I forgot the second check at home and when I went back a couple days later to cash it, I was declined againI called the number given to me by Walmart personnel and was informed via a recording that no specific reason could be providedEven if I had written a check that was returned for NSF, which I had not, I wasn't even trying to cash a check written from my own accountIt's ridiculous that a GOVERNMENT issued check was declined for no reason
Having since done online research, it's apparent that Certegy uses a mysterious algorithm based on little to no facts when determining which checks to accept and which to decline and this, combined with 83% negative reviews filed with the Revdex.com, makes it extremely difficult to understand how this company has an A+ rating

Certegy has denied my ability to write checks due to an error on their part They claim a check I wrote on 6/22/is outstanding and it was cleared by my bank on 6/28/ Certegy will not resolve the issue immediately instead requires a dispute to be filed which will take up to days and won't notify me except by mail I offered to conference in my bank to clear the problem Obviously their databases are invalid and the first thing they want to do is get your personal information, indicate they are a collection agency and want to charge money for late fees I continue to write checks so I don't have to deal with credit card identify theft and Certegy has impacted my purchasing abilities because of their mistake
Product_Or_Service: Check Denial

My daughter wrote me a check for from down south Illinois
I took it to my bank and they have a program where they'll cash a check for their clients for percent of the check it was written on 1-25-submitted to bank 1-25-it was returned nag
And they rede posited
And the check was paid on 2-2-
On 3/2/there was an unauthorized ach from cord submitted and paid another for the same paid check I went through painstaking hours of proving the check had been paid twice!!! Now because of the unauthorized ach I have incurred fees from my bank for which is 13x also a fee from synergy that should also be refunded to me
Both synergy and cord brush you off no matter how much proof you send in
So is due me from synergy or cord asapI'm incurring more fees every day
Product_Or_Service: Cash check

I wouldn't give them a single star rating if I couldTheir company is a jokeTheir customer service sucksYou can't speak to a person and when you try the automated system just hangs up on youThis company is a waste of timeMy boyfriend got paid his work & could not cash his check, then his cousin got paid by a different company and could not cash his check eitherThis is BS

This company refuses to deposit the check into my account from my Attorney in which it was a workers comp insurance settlement the check is in good st
See aviva statement

Certegy advised multi million dollar corporations Walmart and Kroger that they should not cash my checkThis decision was based on discrimination
On 1/14/I went to Walmart and Kroger and was told that certegy advised them not to cash my check I was then given a phone number to callI called and spoke to first Deanna and then Tiffany who told me that I had no personal adverse check cashing history but it was the amount of the check I was cashing and the neighborhood that I was cashing it in which caused the declineTiffany said that I cashed a $check in the last months and now cashing a large check(less than $1500.00) may be something that triggered the system to decline my checkThis is a discriminatory practiceThey have been able to tell Kroger and Walmart that if I have earned a check over a certain amount because of my location it is a risk or check fraud and not to cash it although they have never had any bad check from me cashed throughout the many years th

They debited my bank account times for $each with notations of specific check numbers These checks were written to Dollar General and cleared
They debited my bank account times for $each with notations of specific check numbers These checks were written to Dollar General and cleared my account I can't seem to get a legit response on what these charges are for but they have my checking account number and advised me that they would be collecting these debits It threw my account overdrawn and each of those debits ended up costing me $ This company should not be allowed to do this as it is definitely theft from working people

Certegy declined my checkCalled cannot get to a person to find out why - recording is in a loop
check written declined without explanation

The company Certegy is restricting companies *** & *** from cashing my payroll checks, & they will not change their decision or tell me why
Attempt Date: July 23, (Went to both *** & ***
Problem Date: July 25, (Called Certegy)
Sales Representative: Maryann
ST: ***
Check Amount: $
Bank: XXXXXXXXX
Acct: XXXXXXXXXX
Check #: XXXXXXXXX
On July 23, 2016, I tried to cash a check that was a little over $at ***
and then *** The cashier at both places told me that it was declined, and
that I needed to contact Certegy The next day I contacted Certegy and I spoke
to a representative named Maryann, and she told me that my check was declined
for a combination of three reasons: amount; check series numbers; and/or check
history The amount was around $dollars, so that can't be it The check
series numbers are just numbers for routing and account numbers, so that can't
be it I have cashed my payroll check from the comp

Walmart would not cash a money order purchased from them due to a reason code supplied by Certegy Check Services
On 2/15/i stopped in my local Walmart to purchase a money orderI needed a $money order to purchase a vehicleWalmart Money Center staff was helpful, took my required info and told me that the max amount of m/o are $so I will get ordersTransaction was completed and I left satisfiedUnfortunately the establishment I was purchasing the car from did not want a checkI returned the following day 2/16/to a different Walmart with all orders, unfilled in, unsigned, unendorsed, stubs still attached as well as the actual Walmart receiptsAs they processed the money orders a error code came up prevting them from cashing the ordersReason 2: Advised to contact Certegy Check Services #XXX-XXX-XXXXI contacted them right awayAfter providing my personal info & the money order info, the representative told me that Walmart uses certain risk factors and they

This company is extremely secretive about explaining WHY a certain couple of checks were declined cashing priveleges
I work as an FHA/HUD 203k consultant My lenders that I am involved with are all over the USAI recently accepted a check from Movement Mortgage, LLC out of Indian Land, SC, for work renderedAmount $ I attempted to cash it at *** - DECLINED for no specific reasonI also tried at ***...same resultsA 2nd check that was declined by this company at *** actually got cashed at ***After over 1/hour on the phone with Floor Managers, and others, I got NO REASON except something about this didn't FIT THEIR MODELI then looked up Certegy's online reviewsout of possible See for yourself...NO-ONE had anything GOOD to say about them
https://www.consumeraffairs.com/finance/certegy.html I have always cashed checks at *** with NEVER a declinationWhen pressed I could not get a physical street address from themNor could I get any i

Cetergy is a fraudIt offers check cashing services, but they just deny EVERY check for NO reason
Tried to cash a payroll check using this companies servicesThey denied the check? When prompted to call ce, you speak to a teenager who doesn't know the businessThese children just read promptsThey do attempt to attain personal information, full name, SSN, address, drivers license number, phone number and check infoThey then proceed to try to explain there is no feasible answer to any question you haveThere is some mathematical formula that calculates the level of whatever...what I am trying to say, this algorithm they speak of does not existIt is flawed if it doesWhen you get off the phone with these people, you feel angryNot that your check was declined, that just started the angerThe anger comes from when you get off the phone with Certegy, you give all your personal information to get to the bottom of why your check was declined in the first plac

ISSUE: I rarely write checks to merchants However, yesterday (12.12.2016), I wrote a check for $to Gymboree at the *** mall in *** California The check was denied based on the recommendation of Certegy Check Services When I called Certegy, the company said the check was denied due to risk factors in a computer model that could not be explained or rectified The Certegy representatives indicated that if I enroll in a "service" that they can increase the likelihood of checks being accepted This is unacceptable
RESOLUTION REQUESTED: The Certegy company should be required to disclose the reasons for their check denial recommendations and allow those issues to be addressed Very BAD BUSINESS!