Certegy

Certegy has been sending collection letters since July 3, for a $check dated 6/20/to MsLeah H [redacted] which was cashed at green dot This check cleared our bank on 6/21/ For more than days I have tried to resolve this by providing a copy of the front and back of the check Certegy is demanding a letter from our bank stating the check cleared [redacted] does not provide such letters but the branch manager of [redacted] provided his card and stated Certegy could call to verify Although the check did in fact clear, the issue should be with the person who cashed it not us and MsH [redacted] should be obtaining proof However, I have spoke with a customer service supervisor several times explaining [redacted] does not provide such documentation and Certegy will NOT accept any other type of proof and as of today is threatening legal action Product_Or_Service: Check Cashed Account_Number: XXXXXXXX

Certegy declined approval of my check and has not provided satisfatory details to support such a declineI have never had a returned check When making a grocery purchase at my local [redacted] on 3/23/16, I was shocked when my check for $was declined Initially I thought this was a computer glitch I was ushered to the customer service counter where the employee called Certegy and gave me the phone The Certegy employee asked for the check number, amount, and account numberWhen I asked what the problem was, I was given a vague response that my check was considered "high risk" based on Certegy's guidelinesI continued to press for more specific information but none was providedI was told that Certegy could sign me up for a "V.I.P." program but that would not guarantee check approval After determining there was no additional cost for this "V.I.P." program, I agreed to sign upI declined to give them my Social Security number While waiting the required minutes before

My check was declined at Staples, Yucaipa, CA for no reasonStaff at Staples did not know what to do and referred me to phone numberCertegy stinks Certegy's website says that they may arbitrarily decline a checkAfter giving Certegy my check number, amount, routing number and other info they replied that they had no record of the transactionNow they have all my personal info and I may need to change my accounts to prevent any theftThis company needs to be investigated and shut down

I wrote a chek at my local Publix grocery store like I always do, and the Cashier informed me it was declinedBeing that this is the ONLY place I write checks to, and knowing nothing had been returned, I was mortified, and sitting there with a hundred bucks of groceriesNow I was "That Guy"You know, the one holding up the checkout line, looking like a criminal, putting stuff back to get the total down to what I had in cashI called the number on the receipt to enjoy a fine conversation with a computer only to be told there was no record of a declined transaction that had occoured just minutes agoAfter holding for a Human, and giving the information again, She told me the same thing guessing the terminal malfunctionedThe biggets kicker was that she sugested if it happened again, I should consider a different form of paymentNothing would make me happier to hear that the lack of demand from retailers of check verification has forced these guys to close their doorsThese guys already have paid out million dollars to the FTC for FCRA violationMaybe they will send me a box of Tangerines I had to put back

Certegy Payment Recovery Services created a transaction and pushed a payment through my bank account I had an issue with my bank account, due to the fact that my debit card was in use in UTAH while I was in Missouri caused me to have a NSF check at a local businessI have since rectified the issue and settled the check issueweeks after the issue I had a computer generated draft of taken out of my accountIt was a check recovery feeMy problem is no where on my receipt, and it was not advertised that I would be charged the fee if something happenedI did not agree to this and felt like I was not given a choice to accept the terms or notI contacted the company that said "I should have known"I clearly think this company did something wrong by creating a draft and assigning my name as if it were legitimate and submitting it to my bank for payment

I have been writing checks at Macy's for yearsMy last time there I was denied my ability to write a check due to Certegy Check Services not providing an authorizationI followed their procedure and obtained an Consumer File Disclosure ReportIn that report it said under outstanding items that there was no information on file and that the transactions fell outside Certegy's guidelinesMy son called and spoke to a Certegy representative who said she wouldn't tell us which guideline it fell outside of and then he spoke to a supervisor who said the same thingHe asked the supervisor how she would feel if she was denied the ability to write a check and not given a reason and her explanation was that she couldn't have that happen to her because she doesn't write checksIf they are going to stop me from being able to write a check then I deserve a good solid explanation as to why and not a coverup that this company is trying to get away with

I received two checks from the Texas State Comptroller for money owed to me related to unclaimed propertyI tried to cash the checks at my local Walmart but was declined for unspecified reasonsThinking through the transaction later it occurred to me that perhaps I entered my social security number wrong because I wasn't wearing my reading glass so I returned to the store and tried again; this time the check was cashed with no problem Unfortunately I forgot the second check at home and when I went back a couple days later to cash it, I was declined againI called the number given to me by Walmart personnel and was informed via a recording that no specific reason could be providedEven if I had written a check that was returned for NSF, which I had not, I wasn't even trying to cash a check written from my own accountIt's ridiculous that a GOVERNMENT issued check was declined for no reason Having since done online research, it's apparent that Certegy uses a mysterious algorithm based on little to no facts when determining which checks to accept and which to decline and this, combined with 83% negative reviews filed with the Revdex.com, makes it extremely difficult to understand how this company has an A+ rating

I wrote a check to a vendor (Lowe's Hardware), and this company, Certegy, declined my checkThey told me that now that I've called and verified the same information I gave to the vendor (driver's license, bank and routing number), that they "***" now allow my checks to be accepted (probably, no guarantee)At least at the vendor, they could view my likeness in person and compare it to the driver's license I asked them the reason why my check was not accepted, they said they had no information on meI explained that I have never written a bad check, they said they only have information for months and had no information on me, so they wouldn't allow my check to processI said I can understand if I had written a bad check, or it was from out of state, or if it was a huge amount, or if cash back was being requested, but I have never written a bad checkThey said they only have months of information, and nothing came back for me, so they wouldn't let it processWhile I can u

Profiling based on race and location should not be accepted There's there's no reason they can give me Nile to pay a check except my race my location I live how poor I am or my education they should not be allowed to continue doing business with these practices thank you very much

This company is extremely secretive about explaining WHY a certain couple of checks were declined cashing priveleges I work as an FHA/HUD 203k consultant My lenders that I am involved with are all over the USAI recently accepted a check from Movement Mortgage, LLC out of Indian Land, SC, for work renderedAmount $ I attempted to cash it at [redacted] - DECLINED for no specific reasonI also tried at [redacted] ...same resultsA 2nd check that was declined by this company at [redacted] actually got cashed at [redacted] After over 1/hour on the phone with Floor Managers, and others, I got NO REASON except something about this didn't FIT THEIR MODELI then looked up Certegy's online reviewsout of possible See for yourself...NO-ONE had anything GOOD to say about them https://www.consumeraffairs.com/finance/certegy.html I have always cashed checks at [redacted] with NEVER a declinationWhen pressed I could not get a physical street address from themNor could I get any i

Unable to provide factual information in regards to why my check was declinedOnly stated it was a computer algorithm and nothing they could do I attempted to cash a check at H-E-B in San Angelo Texas my check was declined based on a risk factor from Certegy which included no factual information in regards to my account status balance and or any other factual information The company refused to tell me what was the reason as they couldn't tell me the reason all they could say is it was an algorithm

7-18-2016I enrolled online to review my credit history and get rating The website cut off mid review after putting in personal info and credit crd informationI called via phone to question why I was unable to use equifax service due to being paid and did not get day service as exxplained The phone service rep was foriegn and ask my inform repeatedlyask for cred card limit and social sec number numerous times I ask to speak to supervisor, was put on hold for minutes [redacted] id [redacted] aprox time 3:

Certegy has denied my ablility to cash a checks without any explainationThe first time they denied me I followed all of their processes and was informed nothing negative is in my file with themHow do they have my information or a file I never consented to thatThe next time I spoke with Precious employee id XXXXXXX she nformed me that she does not know why I was denied and that they company doesn't have to inform me of their reasonShe also said they is no way for me to remedy this situationI have cashed checks with their approval for several years and I didn't even know they were involvedTwo weeks ago something changed and I don't know whatI was told I could be denieid for going to a different branch or the amount of the check not being the same amountThose were just examples of why they can deny not specific to mePlease help Product_Or_Service: risk assessment

Certegy repeatedly disallowed my online application for a gas card account change despite approving it verbally My Byrne Dairy gas card tied to a checking account was compromised; I contacted them and was told to change add a new account onlineAt the website, Certegy denied the changeI tried several times and called themThey told me they could see NO reason for the denial and to try again and that they would work on it at their endI have tried times but I'm unable to make the changeI wrote a hard-copy letter to them asking them to investigate; they responded with a form letter saying they were sorry I'd been denied due to a bounced checkByrne Dairy is unable to understand why the change won't go through, and everyone I've spoken to at Certify by phone can't find a reason for the problemThe recipients of my letter seem not to have even read it because it had NOTHING to do with a bounced check - I've never written a check to Byrne

Wouldn't cash an irs refund check at local walmart. I have a+ credit and nothing adverse in my files.

Claiming a good check was bad, even after proof was sent to them.Attempting to do mail fraud in partner with Complete Payment Recovery Services, Inc.They apparently work with Dollar General in this scam
Product_Or_Service: None
Account_Number: N\A

I went to a local Boscov's store and attempted to pay for my purchase using a personal checkCertegy Check Services denied this form of payment despite me having no history any bounced checks; the check itself was from a frequently used account, not a new one; there were more than sufficient funds in my account; and I have an excellent credit ratingI spoke to three different individuals at Certegy and they could only tell me that the store guidelines and computer risk analysis lead to that rejectionI never this decision, based on no factual evidence, appears to put my own good credit at risk because of an unknown factor Certegy claimed they could not revealThis leaves me no recourse to solve the problem and threatens any further check transactions I *** have to make
with future purchases

June 25, 2018: My Certegy was prepared by Certegy Check ServicesJuly 5, 2018: I obtained my Check Services ReportI reviewed my Certegy Report at that time I called X-XXX-XXX-XXXX to ask questionWhy am I in Certegy? When I go to cash my checks , write a personal check at any locationI'm told to call CertegyWhen I call they can't give me any answersOther then this is my Consumer reportIt shows the checks that I cashed and they went throughWhen I called Certegy on July 5, the Customer Services person was really rudeShe kept stating the Certegy Check Services doesn't tell why their denying my checksWell if Certegy Check Services is the Check Service Company that's denying my checksWhy can't they give me a valid reason? That way I can try to resolve the issue if the issue is minesI don't understand why I'm in this Certegy Check Service SystemWhich is stopping me from cashing any type of checkI have a total of Inquires in the past monthsWhich of th

Declined a check I made out to JCPenneys They want too much personal information to tell me why they declined my check
I ordered blinds from JCPennys and wrote out a check When JCPennys entered my check it came back asking for my drivers license numberI gave that number to the clerk and the check was declinedWhen I went to Certegy's website to find out why my check was decline They wanted more personal information which I would not giveWe had enough money in checking account to cover the check, our credit rating is excellent and I have been writing checks since the check to JCPenney with no problems

I'm filing this complaint because Certegy fraudulently hacked into my online casino accountThe amount stolen was $ I didn't authhorize this
On 10/7/2016, I received a letter from Certegy claiming that I authorized them to access my online casino accountI never authorized thisI don't have an account with CertegyThe first time I heard of them, is when I received this letterCertegy used my cellphone number to access my online casino accountCertegy took $ from my account, now they're claiming that I gave them permission to do soThe letter Certegy sent me was dated for 9/22/and the reference number is XXXXXXXX, with the check number as XXXXXX for $ and check number XXXXXX for $ Why am I just receiving this letter now in October and the letter stated that I had business days to call regarding this matterCertegy took the money, now they're writing asking me if I authorized this or notNo, I didn'tI received this letter in the mail on October 7,