Certegy Reviews (229)
Certegy Rating
Address: 11601 Roosevelt Blvd N, Saint Petersburg, Florida, United States, 33716-2202
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Unable to provide factual information in regards to why my check was declinedOnly stated it was a computer algorithm and nothing they could do
I attempted to cash a check at H-E-B in San Angelo Texas my check was declined based on a risk factor from Certegy which included no factual information in regards to my account status balance and or any other factual information The company refused to tell me what was the reason as they couldn't tell me the reason all they could say is it was an algorithm
MY CHECK FOR $WAS REJECTED AT KOLESI HAD THE ITEMS PUT ON MY CREDIT CARD SO THE STORE LOST AROUND $I STOPPED AT THE BANK ON THE WAY HOME TO SEE WHATSGOING ONTHEY TOLD ME MY ACCOUNT WAS FINE WITH A BALANCE OVER $AND THEY HAD NOTHING TO DO WITH THE REJECTIONI THIN CALLED CERTEGY WHO WANTED ME TO GIVE THEM MY S/S ,DRIVERS LICAND BANK ACCOUNT NUMBERS BEFORE GIVING ME ANY INFOOF COURSE I WOULD NOT GIVE THAT INFOTO A COMPANY I HAD NEVER HEARD OF
Certegy validates that a debt that they placed on my credit report is an error and not my debtCredit Score dropped ptsCant get car financing
Today my credit score dropped pointsI have never been to Atlantic City nor do I gambleYet a company called Certegy has my name down for returned checks June from Resorts InternationalAfter much help from Certegy they acknowledged that my drivers license and checking account numbers are not in their systemI lived modestly and have year old car and soon I will need to finance for the first timeBecause Certegy has mistakenly placed information on my credit report I cantI have filed complaint with FTC and Certegy and EquifaxThis debt is not mineResorts International the business that hired Certegy has been outstanding in helping me and validates the debt is not mine and I do not have an account with themCertegy also validates the sameThe problem is Certegy swears they did not file with any credit bureau be
I am trying to clear up my creditAt one point I received a county issused check to cashCertegy refusedI inquired further and I was told to call CertegyUltimately inreceived a form to fill out with some VERY personal info on it for me to fill it: full name; drivers license number; DOB; Bank account and routing numbers and social security numbers
Seems too personal to me!
My payment by check was turned down with this notice: Please note: CERTEGY provides information about checks returned by banks and other bank account information CERTEGY did not make the decision to decline your check and cannot provide you with specific reasons why your check was declined You have the right under Section of the Fair Credit Reporting Act to obtain a free copy of your consumer report from CERTEGY by making a request within days after you receive this notice WHY WAS MY CHECK DECLINED? I SPOKE WITH MY BANK (CAPITAL) AND THERE IS ABSOLUTELY NO REASON MY CHECK NUMBER IS WAY UP THERE...I HAVE ALL THE NECESSARY FUNDS IN MY ACCOUNT I DO NOT WANT A BLACK MARK AGAINST MY NAME
Product_Or_Service: A LIST OF ITEMS
Like many of the posters here, I am baffled how this company has an A+ ratingNo doubt bought and paid for My problem is similarTried to get a refund on a money that I PAID FOR not difficult right? Name was spelled wrong so landlord couldnt use itCant deposit it back in my own bank account because my bank thinks its alteredSo a refund where I have the receipt the method of payment not hard right refund it so I can get another money order and pay my rent? I'm being told that it has to be treated like I'm cashing a check? Seriously? And get denied because of returned item I have long since resolved like over five years ago!!! How does Certegy even come into this? This is a money order from Western UnionNow I'm late on my rent which I've never been I have to go through Western Union and wait thirty days possibly more to get my money backThanks Certegy with your high handed practices and outdated record keepingI wish there was a way to not give any starsEven giving this one star is pulling teeth
This is complaint is regarding identity theftI have not authorized my name and address regarding the three bills sent to me 1/26/and 2/8/
I was billed twice by Certegy Check Services on 1/26/for the amount of $reference # XXXXXXXX, $reference #XXXXXXXX for a purchase on BETCASINO.COM and $by Target on 5/11/After opening the letter, I called the phone number listed on the letters 1-866-834-5125.I spoke to a rep named AngieI explained my situation and she said she would transfer me to the identity theft deptA rep by the name of Andy who said that I would need to sign and affidavit alsoI explained to him that the purchases were not made by meI never gave authorization for the person to use my name or address and that my identity has been compromisedThen Andy told that in order to prove that it was not me, I would have to give him my SSN, Driver license number and bank account number including the routing number in order to prove I did not m
On 6/22/purchased dryer (Invoice NoXXXXX: $2.98, Invoice NoXXXXX: $= $571.17) at *** *** *** *** *** *** *** *** *** ** XXXXX (XXX-XXX-XXXX); paid with Check *** Product was to be delivered 6/26/ Next day, 6/23/called *** Home Center *** and cancelled delivery *** Customer Service, Brittany stated the check was in front of her but probably will processCalled *** Store *** on 6/24/to find where is my checkWas informed check had processed Therefore, I called the bank on 6/26/2018, *** & *** Bank and issued stop payment which was posted 6/26/for $Bank Statement reflected both transactionsOn 7/6/received letter from Certegy Check Services, Claim NoXXXXXXXX pertaining to stop payment Notification notified me that I was responsible for the total amount of $571.17, as Certegy already paid the monies to *** *** *** *** So on 7/16/I mailed Check No*** in the amount of
character report of credit and id stolen id ect
they have stopped me using checks for years after I have paid back all collectors of past debt years later I have made good on my debts this is ridiculous and I will take this as far as I can because its not fair
Unlawful refusal to honor Money Order; unlawful search of credit
Purchased *** Money Order in the amount of $at *** *** *** *** *** *** NM) on 8/10/via debit card, intended recipient (contractor) unable to cash at same *** location due to Certegy refusal; same *** refused to refund or cash Money Order back to me due to Certegy, no explanation givenWas blatantly lied to by *** who assured my credit would not be run by CertegyWould like explanation of how or why Certegy can/would establish "the likelihood of the (Money Order) being returned"; IT IS A MONEY ORDER, SAME AS CASH, IT CANNOT BE "RETURNED"; *** verified the purchase transaction and was also presented the bank verification of funds transfer to *** for same*** has repeatedly verified the Money Order is "not cashed/no holds" and cannot understand why *** is refusing to honor, or why *** is submitting to Certegy for "verification"Am now experiencing severe h
This company refused my check and wants very personal information beyond the norm to resolve the issue
I had a check declined at PublixI have been writing checks for the past ** years at various locations and when I called the number for this company, The rep wanted more than the type of personal information to verify that I was the person who wrote the checkShe wanted to know where I lived in the past, etc, etc.I only wanted to find out how to resolve the issueI was prompted to pay through an automated tellerBut wanted to know, if I paid, how soon would y name be clearedSo I asked a rep how long after paying would I be allowed ot write checks againShe did not know...maybe days? Then she started asking me personal informationThe she questions she asked for were the type scammers have requested from me in the past, when they wnat to steal your identiyIf I am willing to pay, so why did she need personal background information not tied to the account being disc
I went to my bank to cash a check that I had received on March 13, for $and it was declinedThe teller gave me a receipt stating that we are unable to proceed with transaction due to decision based in whole or part on information obtained from Certegy Check Services, IncI contacted Certegy t address the situation and to obtain a copy of reportI received a copy of the report and it did not show any reason for the declineI went to Walmart to cash another check for on March 25, and received the same message on a different receipt from cashier
Product_Or_Service: Check Cashing
I just tried to write a check to Dollar General, and it was declined I called Certegy and couldn't get to a REAL person and no clear reason for the decline I called my bank and had plenty of money in the account Certegy stinks (in the nicest way of putting it) They definitely do not deserved an A+ rating when they deserved a F-
I received a refund from the irs; I went to my local Walmart to cash the check but was declined by a company by the name of Certegy
I received a refund
I'd like to know exactly (specifically) why my check was declined and Certegy will not tell me
On 01/07/2017, I wrote a check to my local Dollar General store for $71.22, and my check was declined I called Certegy to find out why and completed their automated system to get a letter sent to me explaining why the check was declined The letter I received did not include a specific reason why my check was declined I've called Certegy for days trying to find out why and the only answer I get is that "it's proprietary" and that they can't tell me exactly why my check was declined because it will "undermine the system." No offense, but that's just crazy!! I write very few checks ever but there should be absolutely NO REASON why my check should EVER be declined anywhere!! I would like to know specifically why my check was declined Under the agreement between Certegy and the FTC in 2013, they are supposed to provide me with this information
I purchased a money order at Walmart and when I went to cash it back in, this company refused to cash itI had actually purchased on that day and being a disabled senior that is how I save money back without actually having cash I could get robbed ofI have never had a problem before and now since they have flagged my money order at the store where I purchased them not only do I have one for $ I can't cash but I had to cash in the other one ( which after the first one I didn't fill out like Walmart told me to do the first ) I took it to a check cashing place and was charged to cash itI want the on my money order and the fee I paid in the second oneI live on social security and this company has put me in a place where I could become homelessWhy are they allowed to have such pull
Product_Or_Service: Money order cashing
I went to *** to cash a checkI have had checks authorized in the past and had no reason to believe there would be a problemCertegy (who is the check authorizing intity) declinded to cash my State Issued payroll checkWith a positive history of cashing checks at *** I called them and they could not tell me why over the phoneThey said I had to order a reportAfter giving them more personal info than I felt like was necessary, they sent me a report that still did not have any reasonable explanation for not cashing my checkI called and spent an hour and a half on the phone repeatedly explaining the situation and politely asking for a straight answer and suggestions for fixing what ever prompted them to decline my checkThey were reading from some canned response document that it had to do with fraud, the neighborhood etcNothing that had anything to do with me I explained that I had driven a long way because I wanted to shop at Walmart and there is no Walmart in
My check was declined at Lowe's by Certegy Check cashing
I called and was told my check was declined based on risk models, (no history of any problems).I asked what the perimeters were for these 'risk models', no answer The representative then said she could elevate me to VIP status, and I would not have this problem againNo checking my account, nothing, just based on my complaint
I have never committed fraud in my life, and worked hard to earn the money that was paid to meIt's ridiculous to me that I cannot cash a check becau
Their analysis protocols will not allow me to cash my payroll checksI have never committed fraud in my life, and worked hard to earn the money that was paid to meIt's ridiculous to me that I cannot cash a valid check because of whatever random factors they decideAs an upstanding citizen I'm offended at the notion that cashing a check for me is somehow to high a risk
It took me several attempts over numerous days to pay this account offDue to the inconvience I was offered to have this account removed from credit
When I originally called CertegyI was given a phone number for *** colloectionsI was told to wait until Monday to see if the number was workingI asked the agent if there was any other contact info for the *** Collections and he said noOn Monday I called *** to find out that they no longer had the account and it was sent bact to the orginal creditor Certegy as of April 26,I called Cetegy back and spoke with an agent and a supervisorThey did not know what to do because they kept telling me that *** had the accountI called Certegy back again and spoke with a supervisor and was given a key number and told to call Complete payment Recovery ServicesThe supervisor said I had called numerous timesI told her I know Im just trying to pay the billI called Complete Payment recovery Services and paid the balance offBefore I