Benjamin Franklin Plumbing

Benjamin Franklin is a great company to work with and I have had great experience with them. They are honest, friendly, and want to make sure that they do the job right. Thank you so much!

Outstanding, quick, and courteous service! Mark was very professional and offered a few advice tips which were very helpful. I will call on this business again when I need plumbing service because they earned my repeat business! Thanks Mark! :-)

We love this company. The techs are very knowledgeable, clean cut and very nice. We would recommend this company. We have been with them for several years. Thank you. Maureen Byrd

They stand behind their products and their service. They also have a culture of excellent customer service. Richard took the time to explain things and answer questions. The integrity of this company really shines through.

The plumber that came out explained everything and helped straighten out a contract problem. He fixed everything that I had called to have doe.

Great service as always

I've called Benjamin Franklin Plumbing in the past and they are always professional. I would not call anyone else v

John was great--he even fixed another outdoor faucet with no charge.

Paige was very courteous on the phone and understood my problem. I was scheduled the same day.

Mark was great, fixed the problem, and went beyond to replace some bolts and did some caulking.

Thanks Mark and Benjamin Franklin Plumbing

Appreciated that they made good on a promise.

We've continued to use Benjamin Franklin over the years based on their level of customer service. They do treat their customers as being their top priority. The other day their technician Craig did an excellent job by taking the time needed to determine the issue I called them about was related to my AC.

We had the technician Andrew from Ben Franklin come and replace our water heater that was leaking... He did a fabulous job! I was very pleased with his work! He was very knowledgeable about everything he was doing and taught me a lot along the way. He was very clean while working and with the clean-up! He definitely went above and beyond the call of duty! That really impressed me.... I definitely recommend Ben Franklin for your plumbing needs and make sure you request Andrew for the work!

Both my wife and I discovered a leak on our 1st & 2nd floor around 8:40AM. We called Benjamin Plumbing, and they said they would have a plumber out to our house between 11AM and 2PM. They called me back around 10AM and informed me that Austin was being dispatched to service my call. Austin arrived and discover leak was coming from shower on/off-mixing valve and possibly bath tub spout copper pipe. Austin replaced mixing valve and bath tub spout. He also replaced a gate valve on water line that did not work with a new ball valve. This valve was in my garage and allows me ability to turn off water to house from garage. Austin was prompt, professional, courteous, and completed work in a timely manner. I was impressed with the company, the response to my emergency, and the professional work performed. I would recommend this company based on my 1st experience with them. I will personally use them if I have any future plumbing problems.

Ours was an EXCEPTIONAL customer experience with Benjamin Franklin Plumbing in Chandler, Arizona! We moved from California to the 11-year old house we purchased in Chandler, Arizona in early April, 2016. Unfortunately, the two previous owners neglected to install a water softener in the home, so we did. And the previous owners rudely turned of the hot water heater's pilot light before they moved out. So, we called Benjamin Franklin Plumbing in Chandler, AZ for a pilot relight. Actually, this turned out to be a blessing, because B. Franklin sent us THE BEST plumber we've ever worked with: Michael. Michael checked the inner parts of the 11-year old hot water heater, and showed us how horribly corroded they were, thanks to all those years of hard water. He said he could replace the corroded parts and plug up the numerous leaks he showed us on the old unit, but we opted to have him provide and install a really nice, new high-tech hot water heater that has several important safety features - and a 12-year warranty on parts and labor. So, we finally had hot water! We then asked B. Franklin to rebuild the inner workings of our four toilets, replace two leaky old faucets (kitchen and laundry room), replace a busted PRV valve outside the home, replace the four shower heads (which were badly clogged with hard water deposits), and several additional items which the previous owners had neglected. B. Franklin scheduled two plumbers - Michael and Mike - to spend an entire day doing this work (we think it was a miracle that they were able to do that much work in a single day). Everything is now working perfectly! It was as though we had bought a BMW (nice house), but the oil was leaking, the transmission and engine maintenance had been neglected by the previous owners, etc. Now, though, thanks to Michael and Mike's expertise and hard work, our "BMW" house is running perfectly. We're extremely happy that our important investment and home is now in far better condition than when we moved in. Not only were Michael and Mike exceptionally talented, knowledgeable, professional, courteous and friendly, but we found the same with B. Franklin's front and back office team. Everyone explained everything clearly, in terms we could understand. We got tremendous value for our purchases. All in all, this has truly been an exceptional customer experience. We're so thankful that we called B. Franklin in Chandler, AZ - these guys rock big-time! We have found our plumbing contractor for life!

My thanks to Mike and Michael for fast and expert service.

It's always a pleasure doing buisiness with Ben Franklin. They take care of all my plumbing needs.

They are always great and friendly. From the phone staff to the service pros.

The most professional service I have worked with. I totally trust this company

Work was performed satisfactorly - professional and courteous - great attitude

BF has always been exceptional when called upon and this was no exception. There office staff is friendly and efficient and let's me know when the technician is ready to come to my home.
The tech, Andrew C is knowledgeable, thorough and helpful when answering questions. He does not push for extra services but alerts me to information about the services he can offer. He alerts me to possible problems and offers solutions.
This company is well represented by their people.

Quick service, fair pricing. Never had a problem with them, and will continue to use them when needed.