American Airlines

Passenger has been contacted under case number [redacted] and AA policy has been explained.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

American Airlines has indicated that they’ve received your correspondence and have responded accordingly. Given that they’ve addressed your concern/question, they have since closed your file. If you need any further assistance from American, visit them online at aa.com.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Yes. I finally got a voucher but it took several emails and more than a month  after they had promised to send it to me. 
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on February 3, 2018. See attached.

Revdex.com:
I...

have reviewed the response made by the business in reference to complaint [redacted], and find that this resolution is satisfactory to me. I still believe American Airlines handled the situation poorly, but it has been resolved.  This case was 1 1/2 years ago.
Regards,
[redacted]

Passenger has been contacted under case #[redacted] and information has been provided.

Passenger has been contacted under case number [redacted] and information has been provided.

Passenger has been contacted under case number [redacted] on January 19, 2018. See attached.

Passenger has been contacted under case number [redacted] on December 30, 2015 as well as case 1-5387664744 on January 29, 2016 and case [redacted]
on March 15, 2016. See attached.

Complaint: [redacted]
I am rejecting this response because:I've made another purchase through AAdvantage Shopping for a [redacted] order, and it is in the same "pending" status.It seems no action has been taken...

on [redacted] delaying the award of the shopping bonus miles.I received a response from Eshopping customer service that they were again "Waiting for Merchant because it is a high dollar order." I've placed other orders with merchants for amounts more than my [redacted] order and the points were applied without issue.The AAdvantage program needs to review why [redacted] is being so difficult to apply miles for valid orders.
Regards,
[redacted]

Passenger was responded to under case [redacted] and [redacted] on February 26, 2018.  Please see attached.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
It is clear AA places no respect to paying customers. Regards,
[redacted]

Passenger was contacted under case [redacted] on February 8, 2018.  Please see attached.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Passenger has been contacted under case number [redacted]
on March 1, 2018. See attached.

Passenger has been contacted under case number [redacted] on February 18, 2018. See attached.

Complaint: [redacted]
I am rejecting this response because: No resolution or compensation was provided by company, who was at fault.
Regards,
[redacted]