ADT Security Services

We had to relocate and asked multiple times to ensure the contract would not be renewed and was told that was correctUpon moving again we was told the contract was renewed without noticeWe pay them for security when in fact they are the thievesAbsolutely the worst theft I have ever had!!

ADT Agreed to cancel contract and waive fees They did neither After several calls and months they cancelled account then charged $fees
ADT Agreed to cancel contract and waive fees They did neither After several calls and months they cancelled account then charged $fees Account was originally cancelled in February ADT agreed account was supposed to be cancelled on Feb Finally cancelled on July They told me they would be issuing me a credit on my account I instead received a bill for $without explaination After more calls and hangups from their support number, they told me I was responsible for the balance because the new home owner did not establish an account I was told on previous calls I was to receive the waived fee and credit to my account

During the storm of *** we had a lot of water damage to the house we were renting in *** and asked ADT to stop servicethe company refused
I was connected to several different people in the ADT department because they said that the only people that was having water damage was the state of *** and refused to turn off service I explain to them that I am renting and the own lived in *** ask us to move, he was not making no more repairswe had to move out and put our belonging in uhaul storagethe company that was handling the property explain that we must remove the Adt alarm when leaving the house so we unplug it because ADT refused and now saying we owe a lot of money This was something out of our control, have pictures and documents of moving in temporary area, yet they still said I broke a contract with themI did not have control over the weather and water that came into the *** area

Horrible service, Customer service hung up on me when my alarm was going off and they called meCalled them back trying to disarm it and they have literally no idea how to work their own system! Basically ended up in me ripping it off the wall because ADT Is literally no help what so everhorrible companyCannot wait to be done with them and get this contract that I personally did not actually sign but account is in my name

I did not receive their service nor would I everMy wife scheduled an installation but then decided to cancel after reviewing the specifics of their servicesWhen she tried to cancel, they used bullying and fear mongering tactics to push their product and even insinuated that her husband didn't care for her safety if she were to cancelThis company's sales tactics are unprofessional and their customer service is beyond rudeI wouldn't accept their services if it were free

ADT is trying the charge a and something dollar cancellation fee for a new contract date in that I was unaware of
I have been receiving security services with ADT for yearsIn 2016, the great flood of occurredI was one of the affected individualsI called ADT to temporarily place my account on hold due to the home was unlivableWe were out of the house for around months and when we were about to return, I called ADT to resume services which they didThey came and hooked up a new system because they said my system was too oldFast forward to nowI called ADT to cancel my services due to I switched to a new providerI was informed by the rep that in order to cancel I had to pay a $cancellation feeI informed rep that I had been with the company for several years and I am not under contractThe rep stated that I signed a new contract after the flood due to my services were cancelledI informed her that my services were not canceled I placed them on

***AVOID ADT, MANY BETTER OPTIONS AVAILABLE***
I was an ADT customer in 2015, needed the service for one yearI no longer needed the services but could not get out of the contract I still paid until the end of the year contract because I always pay my debt obligations
I now need a home security system for my new home and want professional installationCalled ADT, rep said I have "tons of moving credits, the system itself won't cost you anything"Fast forward days and the technician comes to our house, tells us that the set up for basic services (door and window sensors only, no camera) would be $with $due todayMonitoring was quoted at $50/month plus fees at this time
Frustrated, I called to speak with the original ADT repThey said "the technician misquoted you, you have $in moving credits so you will pay $for the installYour monthly monitoring fee will be $40"I said I wanted to think about it and wrote down the numbers, the rep said "you keep thinking about it, you will keep chasing your tail and getting different prices"This is the problem the different pricesThe company just makes up numbers based on how nice your house looks or what kind of car is in your drivewayThis whole company is a giant scamThe service does not workPower outages are supposed to trigger support/call to be sure a home intrusion didn't take place, and this did not occur when I was using the service regularly in

I referred a customer and they were supposedoing to give me a $referral check but I haven't received I referred back in July
I referred someone to them in July and I was supposed to get a referral check and I did not receive yet..I have called so many times and still no results.I would like to receive a referral check that is $

The sales representative misinformed me about the monthly in connection with the land phone line and I ended up with $instead of $for monthly monitoring
He also misguided me about payment for the installationInstead of funds being taken from may bank account for up to hours, they were taken on the same day and my bank assessed me $fee for overdrawingHe assured me - I asked him twice - that this would not happen
Supposedly the manager reviewed my conversation with the representative and found no grounds for my claim
I asked specifically TWICE because I didn't want to lose $It doesn't seem a lot but for me is

FIRST, I've no idea what the name of the website was/is that generated the pop up ad for a "free trial sample" of Allegro Anti Aging Cream, that appeared on my computer screen one night, a few months ago To this date, I've found about five websites that offer the same "free trial sample" of the same product, and NONE share the name of this Revdex.com business, VENUS LABS, but they all share the same business location and contact phone numbers
SECOND, I normally close pop up ads ASAP, and I regret not doing so on the aforementioned evening I admit to thoroughly reading the limited information about the product and considering ordering it However, after entering some personal information in the 'boxes,' I discovered there was a $shipping fee attached to the "free trial sample," so I changed my mind, and quickly deleted all of the information from the 'boxes,' or SO I THOUGHT
THIRD, while at the unknown website, I never saw ANY terms or conditions to be read in the limited i

SUMMARY:Ongoing billing problem since April, 2018.My family did not select ADT to be our security serviceWe had Sentry for years and was very satisfied with its rates & serviceWhen Sentry was taken over by ADT, our bill increased substantiallyUnder Sentry, we had apartments coveredADT only covered apartments, the 3rd apartment would have to have separate coverageWe declined the additional installation and charge.As Ms*** is retired, has health issues and is at home all the time with her caregiver, there was no longer a need for ADT's coverageThe monthly cost has already risen to $per month when a notice of increasing cost was sentAs her proxy and check writer (she signs), I called to have the service shut off A letter of the cancellation request was mailedAfter a few weeks, a credit balance check in the amount of $was sentThis act should have ended all contact between Ms*** and ADT.Beginning around April 23, ADT fraudulently added her na

ADVERTISING, WILL GIVE YOU THE RUNAROUND ON THE PHONE AND TRANSFER YOU UP TO TIMES IF YOU LET THEM, WILL REFIUSE TO GIVE YOU A COPY OF SIGNED CONTRACT, CUSTOMER SERVICE SENDS YOU A COPY OF CONTRACT WITH A COMPUTERIZED SIGNATURE, CALL THEM FOR REPAIR AND POSSIBLE UPGRADE AND FOUND OUT THAT TOO MANY MAILERS FROM TOO MANY NUMBERS THAT ARE ALL FUNNELED INTO ONE THAT ACTS LIKE THE MOB THEY WILL NOT ALLOW ANY OTHER ADT TO OPERATE IN MY AREA AND TAKES LEADS AND SHOVES TINEY SCREENS IN FRONT OF YOU TO SIGN THAT YOU CAN'T READ AND THE INSTALLER KNOWS NOTHING ABOUT PROMO ADVERTISED WHICH WAS THE REASON FOR CALLING

We made several requests for discontinuation of service at a vacated premise months ago, but continue to be billed for service
I called to cancel service in February at a vacated business address I was told it would be cancelled immediately and not further charges would be incurred We continued to be charged, at which time I called in March and was told that they had no notes regarding the request, and furthermore that we would be billed for additional months prior to disconnect I was advised to FAX my request, and backdate it to the date of original call, which I did, along with a note requesting the final bill to be sent to me I never received a bill and continued to be billed for the monthly fee on our AMEX card, so in June (the time the charges should have DEFINITELY stopped) I called again, at which time I was told that the billing continued as we had a contract which obligated us through July of (entirely not true) Upon arguing this, I was told that I wo

I switched over from ADT Security Services to a new provider for two reasons Pricing ADT was to high compared to other security providers ADT was providing inadequate security services poor customer service and faulty equipment

Canceled service in April I'm still being charged
Service was canceled on April 11, due to death of consumer I called them and was told it could not be canceled without a copy of the death certificate I emailed them a copy along with a note asking them to cancel the service They still have not canceled the service and I'm still being charged for this service I have called multiple times, resent the death certificate and still they continue to charge me The last call I was told it would be canceled and I could expect a refund

#XXXXXXXX Being charged for service after service had been cancelledTurn in for ADT main office called time told would zero acct
Sold house at *** *** *** *** ** XXXXX in AugCalled ADT cancelled Service paid all bills to move date plus two month called main office to cancel again told they would zero bill and issue a credit due to new homeownersCalled again as bill keep coming told again would zero account and issues creditThe sales rep was Angela *** the account number is XXXXXXXXWe have now been turned over to *** collection in *** *** *** *** *** *** ** XXXXX X-XXX-XXX-XXXX a letter has been sent to dispute this claim If you have any question please call me or my wife Ashley *** at XXX-XXX-XXXX We haven't used this service from September to date and would like ADT to handle the claim the sold to Apelles as this is not a valid charge and should to be collected from usThe December call to ADT was recorded and stated

On October 1, I sold my business located at *** *** *** ** in Minneapolis,mn , XXXXXAt the time the new owner called ADT to have them come switch the system into his possessionADT came out, changed the codes and transferred the excisiting system to the new owner, with his own billing accountBut adt kept drafting monthly money out of my account for a system that no longer existed in my name, as well as collecting payement from the new owner for that sweet double dippingI called and had them cancel the account when I discovered the money being pulled out for no reasonThey charged for months worth of 'service? on an alarm than no longer existed, and they are refusing to return my money
Account_Number: XXXXXXXXX

ADT is NOT following up on my complaint after two phone calls to remove the Camera installed 5/
I reinstated my ADT system on 5/ There is nothing in my contract that states we had days to cancel It does states, however we have months to cancel installation In speaking to Brandi Davis on the 5/she said we cant cancel and would have to pay $1600- it wasn't a full week Prior to speaking w/ Brandi I spoke with a gentlemen from the tech department to see if I was missing some much needed features that would make this camera install more appeasing I was informed by Ms*** that someone would call me but that has yet to happen I feel as though Im being ignored because I DO NOT WANT THEIR CAMERA SECURITY SERVICEIf they can produce a fully executed contract which shows we agreed to or was informed about a day cancellation then fineIF not, I want this equipment off and my $$$ back

Removal of residential security system equipment requires ADT tools, which fact ADT does not communicate
ADT advertises and communicates, deceptivelyADT says they will not remove equipment, but does not share that only their technicians have screw drivers with tiny square headsTo remove equipment, homeowner must cut the equipment out of the walls and doorsI've offered to pay a service charge for removal or pay to borrow the tool, and was told the next homeowner might want the system, so it's policy not to help me remove it

automatic phone systems calls my place of business many times a day and disconnects