Academy Mortgage Corporation Reviews (%countItem)
View Photos
Academy Mortgage Corporation Rating
Description: Mortgage Brokers
Address: 339 W 13490 S, Draper, Utah, United States, 84020-7220
Phone: |
Show more...
|
Fax: |
+1 (801) 233-3701 |
Web: |
academymortgage.com
|
E-mails: |
Sign in to see
|
Add contact information for Academy Mortgage Corporation
Add new contacts
ADVERTISEMENT
The sales manager we worked with Sean Pr*** was rude and unprofessional. This company has good ratings but I would suggest working with a different sales manager
Hey ***,
We're sorry to hear about your experience with us! We take all feedback and reviews seriously in order to improve ourselves constantly. Thank you for taking the time to write this review, we really appreciate it. Please feel free to call us at (801) 619-7321 or email us at [email protected] so that we can make this situation right with you.
Thank you!
Friendly to work with and even offered to stay past closing hours to meet with me since I wouldn't be able to make it to their office during hours. I liked how Ashlee would text me with things that was still needed and that I could text her with questions and she would get back to me fairly quick.
Thank you ***!
I have worked with Karen Wt for many years on mortgages for my clients. Karen and Academy Mortgage consistently delivers the level of service I expect from a lender. The entire team at Academy Mortgage is a pleasure to work with.
Thanks so much ***!
Chris, Susan, and each team member who reached out to us was professional, knowledgeable, and kind.
Thank you ***!
I have been a client of Umar G for several years and it is without hesitation that I reached out to him once again this year. Despite the complexity of my situation, Umar made the process painless and remained flexible in spite of last-minute setbacks. Umar's professionalism, courtesy, efficiency and unparalleled.
Thank you ***!
We couldn't be happier with the service provided. Clay and Christen kept us informed and stayed on top of our loan as if we were their only clients. Very personable and quick closing. We would highly recommend!
Thank you ***!
Ernesto was extremely knowledgeable and helpful. I was going to go with USAA who I have a fifteen year relationship with, but Ernesto won me over with his knowledge and persistence. He matched USAA's rate and dropped the origionaion fee. There were some issues with the closing documents, but they were fixed promptly and my funding was released shortly after.
Thank you ***!
Christian and his entire team were very pleasant to work with and made the entire experience easy to understand.
Thank you ***!
Jon and staff were extremely professional every step of the way. The customer experience was phenomenal which made the home buying process that much easier. I was extremely nervous and had a ton of questions being that I am a first time home buyer, Academy Mortgage and staff made it very comfortable.
Thank you ***!
This was our first time purchasing a home and things went fairly smoothly. We closed on time and felt we could reach out to the team with any questions we had at any point. I do wish we would have received final numbers sooner but all in all it was a great experience!
Thank you ***!
John and his team were very helpful in our home buying experience. They responded quickly as well as communicated any necessary items to process our loan. They were helpful and informative during the whole process. We would definitely recommend them and use them again in the future.
Thanks so much ***!
Both Rob and Jackie were super friendly, professional and pleasant to deal with. Will highly recommend.
Thank you ***!
Aaron M is second to NONE. He is extremely knowledgeable, is a great communicator and pays attention to the details. He consistently exceeds my and my clients's expectations and is committed to keeping the clients' best interest the top priority.
Thank you ***!
Everyone I worked during the loan process at Academy Mortgage was straight-forward and easy to work with! They did their jobs quickly and made the process run smoothly! 10/10 I would recommend for a job well done and a hassle free experience!
Thank you ***!
Thank you for walking us through our 1st homebuying experience!
Thank you ***!
We've worked with Kelle now on two home closings and the experience is always pleasant! We never go ignored and are never made to feel inadequate in any way when we ask a question that she has likely already answered. All answers are straight forward, easily understood and never filled with legal technical jargon or vague. Love Kelle!
Thank you ***!
Brian was incredibly thorough everything was easy and efficient! Thanks a million for helping us get our first home!
Thank you ***!
This company sucked. The communication breakdown was terrible. I never knew what was going on with my loan and I was provided with multiple LE's and CD's that had incorrect information so I did not know what my final mortgage payment was until I went to signing. My loan officer Jason H's response time to get back to me was underwhelming. I would rather poop in my hands and clap than use Academy Mortgage ever again.
Hey ***,
We're sorry that you feel this way about your experience, and that we didn't meet your expectations. We appreciate the honest feedback and will use this review in efforts to improve ourselves. Please feel free to give me a call at your earliest convenience at (801) 619-7321 or email me at [email protected] so that we can make this situation right with you.
Thank you!
This team could give lessons on how excellent customer service is achieved. First class operation. I wish they sold clothing, cars, and life insurance as well.
Thank you ***!
Becky S is more than a complete professional, she cares about all her clients and goes out of the way to make buying a home the best experience they can have. She is up front with any possible issues and does not put off her work. She makes sure from the very beginning that all is going to work and she has everything needed to close on time. If I had a choice, ALL my clients would use Becky as their lender. My life would be so much easier.
Thank you ***!