Academy Mortgage Corporation Reviews (%countItem)
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Academy Mortgage Corporation Rating
Description: Mortgage Brokers
Address: 339 W 13490 S, Draper, Utah, United States, 84020-7220
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+1 (801) 233-3701 |
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academymortgage.com
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Wane W was very attentive to our needs. He was able to answer our questions, even when they might not have been during business hours. He was very prompt to respond.
Thank you ***!
Leon B and the entire staff at Academy Mortgage were incredibly helpful and a delight to work with. They went above and beyond the expectations of these first-time home buyers and made us feel that they were personally invested in helping us purchase our first and forever home!
Thank you so much ***!
Brian and Academy provided us with FIRST CLASS customer service and ensured we were informed every step of the way. I recommend Brian B to all our family, friends and professional colleagues.
Thank you ***!
Lynnae was an absolute joy to work with! She went above and beyond to make things run smoothly when there was some turbulence with the builder's timeline of completion and getting our rate locked. She was always there to answer questions and give advice on what would be in our best interest.
Thank you so much ***!
I reached out to Academy Mortgage in 2016 for assistance with home loan. Rand B advised that my credit wasnt up to par and that I needed to seek help for this rather than do it on my own. He referred me to what I know now to be ab independent contractor by the name of Mitchel with Rock Solid Credit. Like any normal person, I expressed my hesitation to use him for help based on his non existence online. Randy reassured me that it was fine and to use Mitchel.
I trusted Academy Mortgage reputation and Randy B and used him. Mitchell not only scammed me out of money and time. Its unacceptable!
Academy received the consumer’s complaint through multiple sources. Except for the few details provided in the consumer’s complaint, Academy has not received more information regarding the matter in order to investigate or discuss any potential resolution. Multiple Academy employees have attempted to contact the consumer with no response. Academy cannot help resolve the matter unless the consumer is willing to communicate with Academy.
Not at all happy with Academy Mortgage in Cape May County. Yes you know who you are. I won't mention names. A week after closing they sold my mortgage to another lender. No wonder when I asked how I can pay my mortgage online I got no response from them. They sold it and now I have been fighting with the other lender because my mortgage payment is wrong. They are taking too much money out for escrow. The entire process with Academy was like pulling teeth. Had to fax the same documents numerous times because they lost them. Even the day after closing they were still asking me for documents THAT I GAVE THEM AT THE CLOSING.
Same issue with the new mortgage company. they told me to fax a document they didn't have but should have had so they could correct the payments. I called them 2 weeks later and they said they never got the doc because the agent gave me the wrong fax number. Now here we go again.
THANKS Academy for making my life an ongoing hell. I cant even enjoy the house. Every day is another issue.
Hello ***,
We are sorry to hear about your experience with us. We sincerely appreciate this review and the time you took to write it. We use all of our reviews in order to improve ourselves constantly. Please reach out to us at [email protected] or call us at (801) 619-7321 so that we can make this situation right with you. Thank you again.
They were always friendly and ALWAYS got back to me very quickly or took the time to see me when I stopped by.
Thank you ***!
I would completely recommend Academy & my rep on knowing her stuff, being friendly, and being available.
Thank you !
I needed to refinance my home in order to take some equity out. My friend recommended Dustin at Academy Mortgage. Dustin was very easy to work with and explained the process very effectively! He answered my questions in a very timely manner and very thoroughly! We hit a snag on my end which I thought was going to push the closing back, but Dustin told me not to worry and that everything would work out and it did!
Thank you ***!
I sincerely appreciate Peter’s commitment to servicing my loan, helping me understand the mortgage process and his availability. We had countless discussions that took place after hours or on the weekends due to my work schedule. He was also quick to respond to all of the questions I sent via text regardless of the time of the day. Peter is a true professional and is completely committed to helping his customers. Peter also showed up at my new home when I was meeting my realtor there to pick up the keys for the first time to shake my hand and also present me with a wonderful housewarming gift. Thank you Peter for helping to make my home purchase a wonderful experience!
Thank you ***!
John and his team were a true pleasure to work with! They were always willing to answer any questions I had and made the whole loan lending process run very smoothly. I always felt like I was in good hands! I would recommend them to all of my friend and family!
Thanks so much ***!
Academy Mortgage helped my family with professionalism, honesty, and perseverance. Our loan process had some particular challenges and despite some obstacles along the way, this team worked with the utmost dedication to help us get into our home. If you're looking for honest and trustworthy loan officers, this is the company to give your business.
Adam - Was on top of his game from day one! We were contacted on the same day of injury, provided with realistic scenarios, and provided with feedback in real time! We felt personally cared for, important, and not just another closing! Jacqueline - Amazing personal touch, kind, helpful understands and executes her functions with wonderful customer service. Jackie made us feel cared for all the time! Jackie worked after hours, weekends to ensure we met all of our endpoints towards closing. Michael - Great follow up, also very personal, helpful, and dedicated to his craft. Michael worked hard, after hours, and on weekends to ensure we met all of our endpoints towards closing. Thank you to all of you!
Thank you so much, we appreciate this review!
Academy will be our FIRST call for any mortgage needs in the future. Thanks Vicki!!
Wendy and Julie in the Brigham City, UT area were fantastic to work with! They were so helpful to answer all of the questions we had. As first-time home buyers, that was very important to us because we had so many questions. The were always prompt and courteous in their response.
Thank you ***!
Everyone was amazing and really helpful. They all answered our questions and no questions was too silly.
Thank you ***!
I thought everyone involved was professional, Umar G was on top of everything ensuring that the right documents got in at the right time and the communication along the way was amazing. The videos at each phase of the process were helpful to let us know where we were in the process and what to expect next. Great job all around!
Thank you ***!
Brian at Academy Mortgage in Greenville, SC was upfront and truthful about the roller coaster of a process that happens when one buys a house. He was always available and made that rollercoaster ride much more mild. I felt confident throughout the process because he was in it with me; a part of my team. As a first time home buyer, he helped me find the right loan package that fit my financial goals. He didn’t push anything but rather was open about each option.
Thanks so much ***!
Donna was amazing and always willing to answer my small and big questions every step of the way. Seriously could not have created a better experience! And, to make it even better we were able to close early! I wasn’t just another account to them and was treated so well! Will definitely use again and recommend to all my friends/family!
Thank you, ***, we appreciate it!
As a Realtor you become the padding between many different people: client, lender, opposing Realtor, inspector, the list goes on and on....My experience with Mike at Academy gave me a firm foundation to speak concisely with each of the other players in this Real Estate Game. When I have to look at a client eye to eye and say, “I trust Academy and I trust Mike” then that puts me in a very difficult position. It was amazing to allow myself and clients to fall into Academy (Mike’s) hands and be caught. I am proud to be aligned with Academy!
Thank you ***!