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Tresl

1706 E New Hope Dr Ste A, Cedar Park, Texas, United States, 78641-5108

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Tresl Reviews (%countItem)

Wonderful Experience. Refinanced My Loan With Flying Colors. Eiji *** Was Very Helpful And Made My Experience Very Smooth. Will Recommend Them To My Friends & Family Thanks Again

Tresl Response

Thank you for your comments!

This should have been a glowing review of IFS and Avis car sales, however because of the abysmal and rude post sale support it is not.

The purchase of our AVIS cars vehicle was extremely easy. However, IFS has been withholding my California issued plates and and registration without cause. Nor have they process a reimbursement of funds I spent on their behalf in a timely manner.

My purchase was a cash sale with the funds wired to their bank, but they required that their representative process the paper work. Their representative picked up the car's plates and tags, and then gave them to IFS where they have been held without reason. My state takes and extensive time to process the official title, however despite this my Department of Motor vehicles provided me the title weeks ago by mail, while IFS has been holding my plates and tags which were given over the counter when the paperwork was submitted.

Initially I was told by IFS that they didn't have my plates, so I contacted my DMV to see where they were, there response was that they had be been issued. When I inquired further with IFS, suddenly their story changed. Yes they had my plates but they were holding them. They refused to answer why nor did they return calls.

Furthermore they refused to provide their dealer license information when requested.

Tresl Response

Mr., With regard to your titling issues, I think there is some confusion with regard this process. In normal purchase transactions, you were normally dealing directly with a California dealer/manufacturer so the title was quickly transferred from the manufacturer to you. In this transaction, the process takes longer as the title had to be transferred from Avis to IFS (a Texas Dealer). Then, IFS had to transfer the registration of the vehicle from Texas to the State of California. Even though the title information is submitted electronically (not in person), the State of California Department of Motor Vehicles (CA DMV) normally requires at least 60 days to complete the titling and registration process. Since you paid cash for the vehicle, the CA DMV sent you the title directly. In finance situations, the title goes to the lender. The CA DMV always sends a large number of plates to IFS and we in turn send them directly to customers. In order to ensure that the plates are sent to proper customer, it takes a few days before to ensure the plates are distributed to all customers. IFS was not holding the plates but rather processing them correctly. IFS would like to apologize for any delay but your plates were sent to you within 60 days. I hope this information answers all your questions.

Teri was literally every aspect of amazing. I applied to refinance my car online and within minutes of pressing submit, I received a call from Teri. throughout the whole process she was accessible and extremely quick and helpful. thanks Teri!

Tresl Response

Thank you for your review!

Wonderful Experience. Refinanced My Loan With Flying Colors. Eiji *** Was Very Helpful And Made My Experience Very Smooth. Will Recommend Them To My Friends & Family Thanks Again

Tresl Response

Thank you for your comments!

Teri was literally every aspect of amazing. I applied to refinance my car online and within minutes of pressing submit, I received a call from Teri. throughout the whole process she was accessible and extremely quick and helpful. thanks Teri!

Tresl Response

Thank you for your review!

Wonderful Experience. Refinanced My Loan With Flying Colors. Eiji *** Was Very Helpful And Made My Experience Very Smooth. Will Recommend Them To My Friends & Family Thanks Again

Tresl Response

Thank you for your comments!

This should have been a glowing review of IFS and Avis car sales, however because of the abysmal and rude post sale support it is not.

The purchase of our AVIS cars vehicle was extremely easy. However, IFS has been withholding my California issued plates and and registration without cause. Nor have they process a reimbursement of funds I spent on their behalf in a timely manner.

My purchase was a cash sale with the funds wired to their bank, but they required that their representative process the paper work. Their representative picked up the car's plates and tags, and then gave them to IFS where they have been held without reason. My state takes and extensive time to process the official title, however despite this my Department of Motor vehicles provided me the title weeks ago by mail, while IFS has been holding my plates and tags which were given over the counter when the paperwork was submitted.

Initially I was told by IFS that they didn't have my plates, so I contacted my DMV to see where they were, there response was that they had be been issued. When I inquired further with IFS, suddenly their story changed. Yes they had my plates but they were holding them. They refused to answer why nor did they return calls.

Furthermore they refused to provide their dealer license information when requested.

Tresl Response

Mr., With regard to your titling issues, I think there is some confusion with regard this process. In normal purchase transactions, you were normally dealing directly with a California dealer/manufacturer so the title was quickly transferred from the manufacturer to you. In this transaction, the process takes longer as the title had to be transferred from Avis to IFS (a Texas Dealer). Then, IFS had to transfer the registration of the vehicle from Texas to the State of California. Even though the title information is submitted electronically (not in person), the State of California Department of Motor Vehicles (CA DMV) normally requires at least 60 days to complete the titling and registration process. Since you paid cash for the vehicle, the CA DMV sent you the title directly. In finance situations, the title goes to the lender. The CA DMV always sends a large number of plates to IFS and we in turn send them directly to customers. In order to ensure that the plates are sent to proper customer, it takes a few days before to ensure the plates are distributed to all customers. IFS was not holding the plates but rather processing them correctly. IFS would like to apologize for any delay but your plates were sent to you within 60 days. I hope this information answers all your questions.

Best experience ever! Delt with Harry and he was excellent. Help me through the process ever step of the way and explained everything. Would definately recommend Harry and Innovative.

Best experience ever! Delt with Harry and he was excellent. Help me through the process ever step of the way and explained everything. Would definately recommend Harry and Innovative.

Best experience ever! Delt with Harry and he was excellent. Help me through the process ever step of the way and explained everything. Would definately recommend Harry and Innovative.

Thanks to all that helped me to refi my sonata,It was quiet a process,but well worth it.Everyone was so helpful and friendly,What a wonder group of people. Thanks to all.

Tresl Response

Thank you for your review! We appreciate your business.

Thanks to all that helped me to refi my sonata,It was quiet a process,but well worth it.Everyone was so helpful and friendly,What a wonder group of people. Thanks to all.

Tresl Response

Thank you for your review! We appreciate your business.

Thanks to all that helped me to refi my sonata,It was quiet a process,but well worth it.Everyone was so helpful and friendly,What a wonder group of people. Thanks to all.

Tresl Response

Thank you for your review! We appreciate your business.

I have used IFS for vehicle funding at least 5-6 times. EACH time I have been overwhelmed how simple and easy they have made it. The rates are excellent, the communication has been excellent and I simply haven't had this kind of service from another loaning institution. Thanks IFS!

Tresl Response

Thank you for sharing your experience, Mark! We appreciate you allowing us to re-earn your business so many times. Whenever you need auto finance services in the future, we would like the opportunity to serve you for a 7th time!

Jerry *** has been amazing at helping with my loan.

Tresl Response

Thank you for your review!

I have used IFS for vehicle funding at least 5-6 times. EACH time I have been overwhelmed how simple and easy they have made it. The rates are excellent, the communication has been excellent and I simply haven't had this kind of service from another loaning institution. Thanks IFS!

Tresl Response

Thank you for sharing your experience, Mark! We appreciate you allowing us to re-earn your business so many times. Whenever you need auto finance services in the future, we would like the opportunity to serve you for a 7th time!

Jerry *** has been amazing at helping with my loan.

Tresl Response

Thank you for your review!

I have used IFS for vehicle funding at least 5-6 times. EACH time I have been overwhelmed how simple and easy they have made it. The rates are excellent, the communication has been excellent and I simply haven't had this kind of service from another loaning institution. Thanks IFS!

Tresl Response

Thank you for sharing your experience, Mark! We appreciate you allowing us to re-earn your business so many times. Whenever you need auto finance services in the future, we would like the opportunity to serve you for a 7th time!

Jerry *** has been amazing at helping with my loan.

Tresl Response

Thank you for your review!

Just finished my first loan through IFS and am glad to report that they were very easy to work with, responded to my inquiries in a professional and timely manner and made the whole process seamless. Worked with Andres specifically and would recommend working with him and IFS on future loans. No complaints.

Tresl Response

Thank you for sharing your experience!

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Address: 1706 E New Hope Dr Ste A, Cedar Park, Texas, United States, 78641-5108

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+1 (512) 336-8704

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