Total Life Changes

I recently signed up to be a preferred customer accidentally signed up for a business kit and a product without much knowledge ! I would just like a full refund until I learn more about the business aspect of it all...my order number is #....in I also tried emailing this issue but no response.

I have no complain, I have received all my packages daily updates on them. When I had a problem with the system the wait time was a little long but it got resolved. I love the products. They truly work.

Tlc is full of st you get inaccurate information from customer service and they just brush u off won't be selling for them anymore and to the President BLACK LIVES DO NATTER

I placed an order in early June 2020, my understanding that the package would be sent through UPS. I received a tracking number but never received my order. Local post office told me it was delivered, I never received it!!!

In addition to this mess, wait time to reach a rep from total life change is ridiculous! I have been calling since June 18, 2020, each time holding for more than 30 minutes to 2 hours

I sign up for Total Life Changes the beginning of June. I busted my but getting the G5 challenge for June. Now that I have gotten 5 people to place an order. I am told that I can not get my commission off of them because of my name for the IRS. I was on the phone for 2 hours waiting on Customer Service , just to be told that I had to email the compliance department. When I email the compliance department. They return an email stating that was the wrong department. I need to email the secure department. In, which I did and received an email stating that I need to complete a form online. I completed the form and then I get an email stating that I need to send a copy of my Social Security card to update my last name. I email them my Social Security card. At AM EST, I received and email stating that I need to send in a copy of my driver license and my ID number, with a nasty quote. At this point I am frustrated. I ask them what do you really need from me. I don't know who I am sending my information to. So since 6/26/20. I have been sending email and no one is responding to me. I am fed up. I want to call it quit with them. Shirley Whittaker 40779365

This company is bogus and can not get a live person on the phone. I placed an order on 6/22/2020, my monies was debited out of account but I have not received product, or email confirmation stating that said product is on the way. What I did get was an email with my preferred customer username and password. When I log in with those credentials it shows me as a distributor. I DID NOT sign up for this and I want my money back. I have no intentions on selling their products, now I don’t want to try their products either.

I can not tell you how many HOURS I sat and waited on the phone to speak to someone for only 10 mins. One day I stayed on the phone for 5 HOURSS! Another for 4 hours then after waiting on hold for so long I was told they w were closed and I got hung up on. one time I called and I was number 3000! IM A LIFECHANGER and My customer didn't get her whole order,I've filled out form after form. I've emailed them and everything and NO ONE HELPS! I've had others who has tried to order but they are prompted to call a number with a reference number. TLC if no one has told u already, I WILL people will just go to the NEXT thing! I've had customers just stop caring about even wanting the product because of the hassle! NO ONE wants to call, wait on hold to spend money..! Their are MANY companies doing what your'e doing with way better reviews and customer service!
Oh and by the way, I'm on hold now. I was told I was number 30.. I've been on the phone for almost 2 HOURS! ARE U SERIOUS! ?? Life changers should at least get free products or HALF OFF! THIS COMPANY IS RIDICULOUS!

I signed up to become a life changer on 06-13-2020. I received a reference number, I been trying all week to finalize my order. I sent so many emails. They keeps telling me that, the best Way to resolve this problem is to contact customer service. And I been trying to call them.It’s impossible for me to get through, I called them a million times, they promised to call back to help me with the problem, until now no one cares. I was so excited to about the products. I’m very disappointed

I have sent several emails to have a placement change. NO RESPONSE!!! As I am typing this email, I have been on hold for over an hour, to be accurate, one hour and 27 minutes. This is ridiculous. IBO #***. This kind of discourages me to continue, I am ready to call it quits!! Very unprofessional. I only chose 1 star because I had to, If I could have left that part blank I would have!!

I am still waiting on a partial refund, I continue to email these fools because calling makes no sense. This is the most incompetent company I've ever had to deal with, I feel so aggravated it's not even funny. I'm reaching out to a lawyer.

I will Never Ever Ever order anything from this company again! My distributor placed my order on 6/01/2020 for two orders of Harmony Drops and the merchandise was supposedly shipped on the same day. It's now 6/13/2020 and I have received nothing. I attempted to call the company directly but there's only a busy signal. I also contacted USPS because for quite a few days my order has been in transit to the next facility, which means that it stopped updating. They were no help at all. I've spent $136.20 on my order and there's no-one to talk to about why it hasn't been delivered. So TLC has my money and I haven't received any merchandise. I can't submit a request because I don't have the account number that is required to place the request. I guarantee you that TLC has lost a customer for life and I will NEVER be coming back!

Apparently I should've ordered my merchandise a month in advance because it's taking over 12 days to be delivered. The excuse that TLC uses is Covid-19 but I order from other businesses and they're delivery time is never lacking. I've been waiting for my merchandise almost two weeks and it seems that my package has been in transit for quite a while now. I'm very much disappointed in this company. I have medical issues and needed the product as soon as possible. That's not gonna happen so...................

I ordered my product 10 days ago and it's stuck in transit. TLC's excuse is the Covid-19 pandemic but companies like Amazon and Ebay are not exempt from the effects of this pandemic but their services aren't lacking the way that TLC's services are. I've attempted to contact TLC and have been given a 9-hour time frame for my call to be answered. This doesn't make sense because bigger companies are still answering my calls in a much timelier manner. I'm highly disappointed. I'm going to have to look for another place to shop.

This company is quick to take your money but take forever to send your product out... I have called on 2 different occasions about not receiving my order confirmation. And I get getting told lies from different customer service agents. My order number is 8528315

I have purchased the Replenish Kit and tried it for 10 days. I returned the items, submitted the tracking information and filed the requested RMA form and I have not heard back from anyone. I would like a full refund for the items that did not work. I have received two automatic emails and I am tired of no one reaching out to me in regards to this purchase.

I have been a Life Changer for about two months now and I have not been able to get someone on the phone to call me back to resolve my TLC prepaid card issue. I am a Director (IBO# 39580361) and is able to help others become a LC but no one helps me when I need it. Every time I call I'm number 3K and something in queue but never get a callback. The company keeps taking me around in circles and I'm tired of it. This is very disheartening.

I’ve tried calling and emailing this company about my order number *** that I’ve never received my order was sent to the wrong address and no one has never replied nor called me back I am highly disappointed. Every time I call I am 1700 in line. All I want is a replacement sent to the correct address that I sent to you numerous of times and I feel that I deserve an additional raspberry tea for this inconvenience if you need my correct address please email me so that I can provide you with the right address again.

when people are paying over 600 dollars in products there is no excuses as to why u should be delayed for months and weeks at a time this people accept your money and dont even have the product in stock you will be waiting for weeks and months and dont think about calling because they have no customer service team that can answer the phone when u create a shipping label make sure u send that package out dont lie to the people making it seem as if the package is ready for shipping when it not the products work but I think this company is making to much money and dont have the resources to keep up with the demand of the customers walmart is a big company making more money and with lots of staff if this company has been around sense the 90s I dont under =stand why they dont have a better customer service team if they keep going the way they are people will not spend so much money with these people I order my product over 500 dollars and the only thing I got was a shipping label created days ago very unprofessional I will be back in a few days to update you all but right now they keep lying about emailing them and they will reply within the same day its been 3 days no reply

I joined without trying the product. I placed my order and I'm excited to receive my 1 kit and NRG. My mom joined and signed me up. My mom received her order only a few days after joining up. She is very happy with the CBD Tea and appreciates that she's now getting a good night's rest. Something she hasn't done in 5 months.
I CAN'T WAIT TO HELP MYSELF AND OTHERS!
Jewells from Jersey

Why is customer service so hard to reach?? I have been calling for days now about a package that was supposedly "delivered" but never I never received. It was an order of Nutraburst. Every time I call customer service, they never let you speak to a representative and makes you wait up to 48 hours for a call back and they never even call back. I am truly disgusted and I am done with this company. I just want my refund back of my Nutraburst I never received. Half of these products are not even as all natural as the claimed to be. Customer service needs rot be fixed ASAP because so many other people have complained amour not being able to get in contact with TLC.