The Nerd Cave LLC

Here is your tracking number: [redacted] which can be tracked here: https://tools.usps.com/go/TrackConfirmAction_[redacted] I have refunded your order anyhow.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

The order was refunded on September 25, 2016 at 6:10am

We apologize for the inconvenience. I refunded the poster and 2.99 for shipping.

I understand your frustration. However, I recommend checking our facebook page and seeing the pictures and comments posted by our customers who have received their orders are of good quality. In the desired settlement, it asked for a refund and shipment of the item. I am offering a full refund if the chargeback is cancelled. The order has already been shipped.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]nd find that this resolution is satisfactory to me.
 
Thank you Revdex.com for your assistance!!!!!!!
Sincerely,
[redacted]

The order has been refunded.

I received a credit to my credit card from Nerd Cave. No item has been received yet Revdex.com:
I have reviewed the response made...

by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I've not received a refund of any kind as of today. 
Sincerely,
[redacted]

From: V[redacted] Sent: Tuesday, October 04, 2016 9:50 PM To: in[redacted] Subject: Re: You have a New Message from Revdex.com Serving Connecticut Regarding Complaint [redacted] Hello, I tried to find a place to do this on the website...

but as of 10/3/2016 I've received my refund from The Nerd Cave for complain[redacted]. Regards,V[redacted]

We apologize for your experience. Your order has been shipped as well as refunded.

Placed an order on Nerd Cave, failed to deliver or communicate over 30 days after placing the order. Lied about refunding or shipping my order.

On September 29th the refund was issued to the Visa ending in [redacted]

From: Crystal Easter [m[redacted]] Sent: Sunday,...

October 30, 2016 9:09 AMTo: com[redacted]Subject: Complaint Resolved   Good morning,   Thank you for your assistance in helping me get my refund back from The Nerd Cave in CT. Complaint [redacted] has been resolved the refund has been granted.    Thanks again, [redacted]

I submitted an order on July 7th and it has been 6 weeks, still no word on when it will ship. This is an order for my son and I assumed I had plenty of time to place the order. I have just received an email letting me know that "there is an explosion of this product" that I ordered and they will let me know when it ships. My son will more than likely receive this for his Aug 21st birthday! I am highly disappointed!!

Your order has been refunded and reshipped.

The order has been fully refunded.

I placed an order back in June 2016. It is now October 1 and I have yet to see any package. I contacted them through email and got the run around. First they tell me that they are having printer issues and want to make sure that the 5 piece canvas was printed to perfection. Then about 4 weeks later still nothing, I was promised that it was shipped and that I should go to my local post office and see if it could be there. STILL HAVE NOT RECIEVED MY CANVAS!