The CCS Companies

Our office
is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate
this opportunity to respond.
Contrary to Ms. [redacted]’s, please be advised that we did previously send
her verification of the account. That being said, this account has been closed with our office
and...

Mrs. [redacted] will hear nothing further from us in regard to this matter.
We trust
this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatlyappreciate this opportunity to respond. As a preliminary matter, please be advised that this account was sent to us directlyby ACN. That being said, we have closed this account with our office. Please beassured...

that we did not send this account to any Credit Reporting Agency. Although we have closed this account, we would be happy to assist Ms. [redacted] with her fraudclaim if she could please forward us a completed identity theft affidavit andpolice report. Upon receipt of the documentation we will forward it to ourclient to determine if an adjustment is due. We trustthis resolves your concerns. Tell us why here...

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate the opportunity to respond. Contrary to Mr. [redacted]’ concerns, we did send him validation of the debt on 06/22/17. When he requested validation, we immediately placed the account on hold until validation of...

the account from our creditor-client was sent to him. Please be advised that the account in question revolves around an insurance policy that cancelled on 10/13/13 due to nonpayment. When the policy cancelled there was still a balance due for insurance provided until the cancellation date.   Notwithstanding the above, we have closed the account with our office and forwarded a copy of the complaint to our client to review. We have also instructed the Credit Reporting Agencies (CRA) to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and recommend giving them at least thirty (30) days to update their records.   We trust this resolved your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   Please be advised that we cannot locate the file in question with the information that has been provided to CCS as part of the consumer’s complaint. We would appreciate it if...

Ms. [redacted] could provide us with information on the specific accounts in question. If she could please upload to her complaint a copy of a letter with a CCS file number and/or a copy of her credit report, we would be happy to investigate the consumer’s concerns further.   We trust this resolves your concerns.

Our office
is in receipt of the complaint file by Mr. [redacted]. We greatly
appreciate this opportunity to respond.?Please be
advised that CCS has not sent mail or made telephone calls to the address or telephone
number listed by the consumer on this complaint. If Mr. [redacted] has...

additional
address or telephone information, then we would be happy to investigate his
concerns further. ?We trust
that this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
The company response was "Please be advised that Ms. [redacted] was placed with our office as the person responsible for the subrogation claim in question. However, on 7/15/2016, our subrogee-client advised us to remove her name as the person responsible for the subrogation claim. We immediately removed her name from our records and she has not heard anything further from us since that time."  Please consider the facts in this case and consider how irresponsible this company handles business. I received a letter from this business stating I owed a debt for $600.00 for a car I traded into the dealership three months prior. I had to file a complaint because this company never contacted me prior to attaching this debt to my name. In addition, per their words, "We immediately removed her name from our records and she has not heard anything further from us since that time." I never received any documentation stating this bill stating I owed $600.00 was an error. They sent out a bill, however never sent anything out that said I do not owe this debt.  The proper corrective action is to send a letter stating the original bill sent to my address was an error and to ignore the first form of documentation the company sent.
Regards,
[redacted]

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   Mr. [redacted] disputes owing a balance to our creditor-client. Previously, he had claimed identity theft, but he has not yet provided us with the documentation to...

support his assertion. If he could please provide us with a police report and identity theft affidavit we would be happy to forward the documentation to our client to review.   Notwithstanding the above, we have closed this account with our office and forwarded a copy of the complaint to our client to review. Furthermore, we have instructed the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records.   We trust this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
  I need to receive the collection agency response by [redacted] Mail, also I need this account deleted off all four of my credit reports, [redacted], [redacted], [redacted] and [redacted], after I receive this deletion letter and the account is deleted off all four of my credit reports then and only then will I be satisfied with the collection agencies response.  Thank you [redacted] J. [redacted]
Regards,
[redacted]

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   Please be assured that our creditor-client placed this account with our office under Mr. [redacted]’s responsibility.  The account in question revolves around an...

insurance policy that canceled on 08/25/13. When the policy cancelled there was still a balance due for insurance coverage provided from the date of last payment through the cancellation date.   Contrary to Mr. [redacted]’s assertion, we have no record of receiving any correspondence from him. If Mr. [redacted] could please send us a copy of the declarations page from his new insurance company that pre-dates the cancellation date, then we would be happy to forward the documentation to our client to determine if an adjustment is due. That being said, we have closed this account in our office and instructed the [redacted] ([redacted]) to delete the account. Please note that we cannot control the speed in which the [redacted] acts upon our request and we recommend giving them at least thirty (30) days to update their records.   We trust this resolves your concerns.

Our office
is in receipt of the complaint filed by **. [redacted]. We greatly
appreciate this opportunity to respond It appears
as though the Credit Reporting Agency (CRA) placed this account on **. [redacted]’s
credit report in error. Accordingly, we have instructed the CRA to delete...

this
entry. Please note that we cannot control the speed in which the CRA acts upon
our request and recommend giving them at least thirty (30) days to update their
records.?We trust
that this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. . 
The fact that the company can not locate any files is grounds to have the following accounts removed: [redacted], [redacted].
Regards,
[redacted]

Revdex.com:When I called the company, the company rep first off told me that I did not agree to the 43.68 payments. That it only showed 30.00. I  could not make that payment arrangment at first because it was too high. The company has some fraud and discepries going on inside this company. The company is providing incorrect information.If the company knew they wasnt doing wrong on their part, then why when I talk the rep, she told me to send over a copy of my bank statement? Which is very personal information. I will now report the company to the FTC and also send a validation notice, plus a document for allowing the company to stop debiting my account, for deducting a higher amount. I did not agree to 43.68. The company nor/ never returned my phone calls.
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. 
 
Regards,
[redacted]

Our
office is in receipt of the complaint filed by [redacted]. We
greatly appreciate this opportunity to respond.
 
As a preliminary matter, [redacted]
complaint is not with CCS’ handling of the account. Instead, he disputes owing
a balance to our creditor-client. Please...

be advised that the account in
question revolves around an insurance policy that cancelled on 05/16/11. Our
client believes that [redacted] is responsible for the account.  That being said, we have closed the file with
our office and are instructing the [redacted] to delete the
account. Please note that we cannot control the speed in which the CRA acts
upon our request and recommend giving them at least thirty (30) days to update
their records.
 
We trust this resolves your
concerns.

Our office
is in receipt of the complaint filed by [redacted]. We greatly
appreciate this opportunity to respond.
 
Please be
advised that we cannot locate the file in question with the information that
has been provided with **. [redacted]’s complaint. If he could please...

send us a copy
of his credit report we would be happy to investigate his concerns further.
 
We trust
this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]e. We greatly appreciate this opportunity to respond. Please be advised that we cannot locate the file in question with the information that has been provided to CCS as part of Mr. [redacted]e’s complaint. It is possible that we did have...

his telephone number listed with a file and we removed the telephone number already. However, if the telephone number was already removed, we would not be able to locate the file in question, without knowing the file number in question. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   Contrary to Mr. [redacted]’ assertion, please be assured that we did send him correspondence indicating that his account was being placed on his credit report. The account in...

question revolves around an insurance policy that cancelled on 7/25/13 due to nonpayment. When the policy cancelled there was still a balance due for insurance coverage provided from the date of last payment through the cancellation date. However, if Mr. [redacted] would send us a copy the declarations page from his new insurance company, we would be happy to forward the documentation to our client to determine if an adjustment is due. Notwithstanding the above, please be advised that we have closed this account with our office forwarded a copy of the complaint to our client to review.   As a courtesy, we have instructed the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving at least thirty (30) days to update their records.   We trust this resolves your concerns.

We regret that our previous response was not satisfactory to Ms. [redacted]. However, as we advised previously, the Credit Reporting Agency (CRA) was instructed to delete the account. We cannot control the speed in which the CRA acts upon our request and recommend giving them at least thirty (30) days to update their records. We trust this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond. Please be advised that we cannot locate the file in question with the information that has been provided to CCS as part of Mr. [redacted]’s complaint. If Mr. [redacted] could please...

provide us with a copy of his credit report, we would be happy to investigate the consumer’s concerns further. To expedite this matter, the consumer can email the information to [redacted] We trust this resolves your concerns.

Our office is in receipt of the
complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to
respond.
As a preliminary matter, please be
advised that we have removed Ms. [redacted]’s telephone number from our records.
She will hear nothing further from us in regard to this...

matter.
Please also be assured that our records
do not show any calls at the time she alleges. If she could please provide us
with her telephone billing records, we would be happy to investigate this claim
further. She also indicates that she previously asked us to stop calling, but
she may be confusing us with calls from another company because our records
show that our calls went unanswered.
We trust this resolves your concerns.