The CCS Companies

Our office
is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate
this opportunity to respond.
Please be
advised that Mr. [redacted]’s complaint does not provide enough information to locate
the account in question. If Mr. [redacted] could please provide us with a copy of...

his
credit report with the account listed by CCS; we would be happy to investigate
his concerns further.
We trust
this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
Once again your company has displayed no business savvy and less than acceptable integrity. I can not accept your reasoning as to why you cannot locate the file. The reason you give is lame and un-unprofessional. I comprehend that the one thing your company continues to have is tenacity when it comes to not being transparent and allusive. This is my official acknowledgment that your company is not up-front and will not bend on its decision.  It is a shame that you cannot assist a person with attempting to clear their name, but you can constantly bombard the wrong person in the attempts to collect on a debt.  Good luck with your company and less than acceptable business practices. I will no longer waste my time with you in this forum.  
Regards,
[redacted]

We regret that our previous response was not satisfactory to Ms. [redacted]. Please be advised that Ms. [redacted]’ account was previously closed in November 2014. Furthermore, the credit reporting agencies (CRA) were instructed to delete the account at that time. Although we have no reason to believe the CRA did not act upon our previous request, we have again instructed the CRA to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records.   We trust this resolves your concerns.

Our office
is in receipt of the complaint filed by Ms. [redacted]. We greatly
appreciate this opportunity to respond.
 
Please be
advised that on 4/15/2015, Ms. [redacted] agreed to a settlement of $1,525.00 in
installments of $275.00 payable by 4/24/2015, $625.00 payable by 5/8/2015,...

and
$625.00 payable by 5/26/2015. Ms. [redacted] is under the belief that she only has
$430.00 remaining on a settlement of $1,525.00. Contrary to Ms. [redacted]’s
assertion, she has paid $895.00 towards the settlement and has a remaining
balance of $630.00 to satisfy the settlement amount.
 
Please note
that the following payments were made towards the settlement: $275.00 on
4/27/15, $375.00 on 5/12/15, $75.00 on 5/14/15, $50.00 on 5/18/15, $50.00 on
5/26/15, and $70.00 on 5/29/15.
 
As an aside,
please note that on 6/19/2015 our creditor-client instructed us to close the
account with our office. If Ms. [redacted] has any additional questions regarding
the balance due we would suggest that she contact the original creditor
directly.
 
We trust
this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond. Ms. [redacted] disputes owing a balance to our creditor-client. Please be advised that the account in question revolves around an insurance policy that cancelled on...

05/17/15. When the policy cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation date. Notwithstanding the above, we have closed this account with our office and forwarded a copy of the complaint to our client to review. As a courtesy, we have instructed the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA will act upon our request and recommend giving him at least thirty (30) days to update their records. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond. Ms. [redacted] disputes owing a balance to our creditor-client. Please be advised that the account in question revolves around an insurance policy that cancelled on 08/01/16 due to...

nonpayment. When the policy cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation date. That being said, we have closed the account with our office and forwarded a copy of the complaint to our client to review. Please be assured that we did not send this account to any credit reporting agency. We trust this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
I have attached my cancelation to [redacted] and proof of new insurance.
Regards,
[redacted]

Our
office is in receipt of the complaint filed by Mr. [redacted]. We greatly
appreciate this opportunity to respond.
 
It does not appear that Mr.
[redacted]’s concerns are with CCS’ handling of the account. Instead, he disputes
owing a balance to his former insurance company (our...

client-creditor). That
being said, this account is closed with our office as settled. Also, please be
assured that we did not send this account with any credit reporting
agency.
 
We trust this resolves your
concerns.

Our office
is in receipt of the complaint filed by Mr. [redacted]. We greatly
appreciate this opportunity to respond.
 
It does not
appear that Mr. [redacted]’ concerns are with CCS’ handling of the account.
Instead, he disputes having telephone service through our...

creditor-client.
Accordingly, we have closed the account with our office and are forwarding a
copy of the complaint to our client to review. Please note that we cannot
control any actions our client may take in regard to this matter.
 
We trust
this resolves your concerns.

Our office is in receipt of the complaint filed by Ms.
[redacted]. We greatly appreciate this opportunity to respond.
 
As a preliminary matter, please be advised that we have
removed Ms. [redacted] telephone number from our records. Please be advised that
Ms. [redacted] was not the person...

we were attempting to contact and she will hear
nothing further from us in regard to this matter. Please note that contrary to
Ms. [redacted] concerns, we did not speak to anyone. It appears she may be
confusing the calls from our office with callers from another company.
 
We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond. Ms. [redacted] disputes owing a balance to our creditor-client. Please be advised that the account in question revolves around an insurance policy that cancelled on 01/26/16 due to...

nonpayment. When the policy cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation date. That being said, we have agreed with Ms. [redacted]’ request to cease collections. Accordingly, we have closed the file with our office. Please be assured that we did not send this account to any Credit Reporting Agency. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond. Contrary to Mr. [redacted]’s assertion, please be assured that all of the required disclosures were sent to Mr. [redacted] in writing. In fact, four letters were sent to Mr....

[redacted] and we have no reason to believe that he did not receive our previous correspondence as none of the letters were returned by the post office as undeliverable. That being said, as a courtesy to Mr. [redacted], we have closed this account with our office and instructed the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records. We trust this resolves your concerns.

Our office
is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate
this opportunity to respond.
 
As a
preliminary m[redacted]er, please be advised that we have closed this account with our
office and Mr. [redacted] will hear nothing further from us in regard to...

this
m[redacted]er.
 
Notwithstanding
the above, please be advised that verification of the account was sent to Mr.
[redacted] on 3/10/2015. Also, if Mr. [redacted] could please provide us with his
father’s telephone number, then we can investigate those claims further.
 
 
We trust
this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   It does not appear that Mr. [redacted]’s complaint is with CCS’ handling of the account. Instead, he disputes owing a balance to our creditor-client because he switched...

to another insurance carrier. If Mr. [redacted] would be willing to send us a copy of the declarations page from his new insurance carrier that was in effect on 2/10/16, we would be happy to forward the documentation to our client to determine if an adjustment is due. Notwithstanding, we have closed this account with our office.   We trust this resolves your concerns.

Our office
is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate
this opportunity to respond.
As a preliminary matter, Mr. [redacted]’s complaint is
not with CCS’ handling of the account. Instead, he disputes owing a balance to
his former insurance company (our...

creditor-client).
Please be advised that the account in question
revolves around an insurance policy that cancelled on 08/01/11 due to
non-payment. When the policy cancelled there was still a balance due for insurance
coverage provided from the date of last payment through the cancellation date.
Notwithstanding
the above, we have agreed with Mr. [redacted]’s request to not contact him further
regarding this matter. Accordingly, we have closed this account in our office
and instructed the Credit Reporting Agency (CRA) to delete the account. Please
note that we cannot control the speed in which the CRA acts upon our request
and we recommend giving them at least thirty (30) days to update their records.
We have closed the account
with our office and Mr. [redacted] will hear nothing further from us in regard to
this matter.
We trust this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
I filed a complaint (#[redacted]) against this company on 8-23-15 for 2 charges they added to my credit reports from Infinity insurance. On 9-26-15, CCS responded to my dispute with a promise to remove both accounts from all 3 of my credit reports. As of today 12-18-15, these accounts are still on my credit reports. I want them to have both accounts removed per their promise.   Please remove the 2 accounts from my credit reports as they promised.
Regards,
[redacted]
 
 Please remove the 2 accounts from my credit reports as they promised.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
This references an account listed with [redacted], starting in [redacted], and may be listed under [redacted] 
Regards,
[redacted]

:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]