Ro *** @ sales does a good job of giving you time to review the car and doesn't oversell a carWe did have difficulty in finding the car from lot and RO did a great job at itAppreciate the patience and effortObservations - You all take lot of time at the sign up exercise and there is no proper instructions on what one is suppose to doCustomer signin should be based on Drivers license and should be told in advance about the copy of LicenseOnce you have it he/she should be tagged with a unique number so that it remains valid for x period of time (30-45days etc) All further processes should be based on that numberSame is the case with test drive a car, you should be able to give an estimated time then waiting endlesslyAll processes are good but they get outdated with time and you all need to value one's timeDo your research when you are buying a car from Texas Auto directLike all business this has its ups and downsI am repeat customer with them and must say that they can get better at lot of thingsI almost choice another reseller but had to give credit to Ro for persistenceAsk for her if you can as you get greeted at the entrance
Jul Do not deal with this car company!!! I was told one price by the sales person ( Colin), but when it got to financing the price had changedThousands of dollars above what I was toldBait & Switch!!! That's bad business!!!
Good Evening, Texas Direct Auto would like to update you on the email that was sent into the Revdex.com We have a team of managers looking into this matter for you The Finance Department is pulling the file Texas Direct Auto will follow up on Tuesday with you by the end of the
business Day Texas Direct Auto would like you to know that each customer is very important to us.Thank you,Diane B***
Byron was a great help.My cousin was looking for a car and I used Texas direct auto and Byron made the experience very rewarding I will definitely recommend him and Texas direct auto to everybody
"On June 27, I was casually looking for a vehicle and called Texas Direct Auto and talked with Ro , Sales ConsultantShe was pleasant, knowledgeable and not pushyI was convinced that she was truthful and I decided to purchased a vehicleWe formally met Ro on June 30, and she made buying a vehicle a pleasant experienceRo who proceeded to take us through one of the most pleasant and informative car buying experiences I can rememberIt's all too common to run into obnoxious car sales consultants who only want to get your signature and their commission as fast as possibleRo proved to be a wonderful exception to that cliche, and she has ensured that We will be coming back to your dealership for years to comeThank you very muchRegards, *** *** ***
Great experience this week buying a 4Runner from Texas Direct Auto My salesman Eric *** did a fantastic job to ensure I saw all the cars I wanted and made the buying process efficient and easy No high pressureNo trying to show me care and features I'm not interestedJust a good buyIng experience Hopefully the car will serve me as well as Eric and TDA
Mr.Kevin *** was a great salesmanHe stayed professional the entire time dealing with me, and made me feel like familyHe really made my experience at Texas Direct Auto great
Had a great experience with Texas Direct AutoOur salesman, Mike ***, met us and had our vehicle promptly brought up for us to examine and test driveEven on Mike's day off, all of the staff were very helpful getting us any information that we neededI am looking to buy another vehicle for myself in the near future and will definitely make Texas Direct Auto my first stop!
Recently purchased a vehicle from this dealershipPurchasing a vehicle from out of state has it's hiccups and bumps but overall I am very pleasedAfter taking possession I found the vehicle did have some mechanical issues and the wrong spare tireI notified TDA and was contacted by Amanda ***, on of their customer service repsAmanda arranged to reimburse me for costs incurred and replacing the spare tire with the correct oneShe made the process very simple and easy and also followed up several times plus being very available and accessible for questionsThis kind of dedication to customers is rare these daysEmployees like Amanda make purchasing a vehicle a pleasure and reminds me that even long after a sale is over the customer service does not disappearWhen you're shopping for cars from this dealer remember there is a whole team of support people in the background that are there to help
I had a great car buying experience at Texas Auto Direct with salesman Zac *** Zac was quick to respond to all questions via text and phone calls He paid close attention to details and wanted to make my buying experience a great experience The buying process was quick and simple and the service was outstanding
Mr***, We are willing to assist the customer one last time by opening the We-Owe so he can set an appointment with our service department He will have until September 1st to get this resolved Mr*** will have to call service and schedule an appointment ***We are willing to go above and beyond our policy to take care our customer. Best regards,Ralph Breton-S*** Customer Relations Manager
Throughout my entire car buying experience I had in my opinion the perfect person to guide me through the process and that was my salesperson Michael ***Michael was beyond patient throughout the entire process; helping me not only locate various vehicles I was interested in but ensured that I was satisfied before proceeding with the buying processWhen I decide to buy another vehicle I will definitely return to Texas Direct Auto and hope Michael will be there to guide meA truly great car buying experience and an awesome sales associate!
Ro *** was my sales associate and she did an outstanding job! I couldn't be happier with my time spent! The truck I bought was priced extremely well, and they delivered exactly what they said! This is an excellent dealership and I will definitely be back! out of 10!
A real good salesman I really enjoy MrMichael business thank you?
Ro *** @ sales does a good job of giving you time to review the car and doesn't oversell a carWe did have difficulty in finding the car from lot and RO did a great job at itAppreciate the patience and effortObservations - You all take lot of time at the sign up exercise and there is no proper instructions on what one is suppose to doCustomer signin should be based on Drivers license and should be told in advance about the copy of LicenseOnce you have it he/she should be tagged with a unique number so that it remains valid for x period of time (30-45days etc) All further processes should be based on that numberSame is the case with test drive a car, you should be able to give an estimated time then waiting endlesslyAll processes are good but they get outdated with time and you all need to value one's timeDo your research when you are buying a car from Texas Auto directLike all business this has its ups and downsI am repeat customer with them and must say that they can get better at lot of thingsI almost choice another reseller but had to give credit to Ro for persistenceAsk for her if you can as you get greeted at the entrance
Michael *** is the man
Jul Do not deal with this car company!!! I was told one price by the sales person ( Colin), but when it got to financing the price had changedThousands of dollars above what I was toldBait & Switch!!! That's bad business!!!
Good Evening, Texas Direct Auto would like to update you on the email that was sent into the Revdex.com We have a team of managers looking into this matter for you The Finance Department is pulling the file Texas Direct Auto will follow up on Tuesday with you by the end of the
business Day Texas Direct Auto would like you to know that each customer is very important to us.Thank you,Diane B***
My salesperson - Zak ***, and Texas Direct Auto as a whole, was great to work with!
Byron was a great help.My cousin was looking for a car and I used Texas direct auto and Byron made the experience very rewarding I will definitely recommend him and Texas direct auto to everybody
"On June 27, I was casually looking for a vehicle and called Texas Direct Auto and talked with Ro , Sales ConsultantShe was pleasant, knowledgeable and not pushyI was convinced that she was truthful and I decided to purchased a vehicleWe formally met Ro on June 30, and she made buying a vehicle a pleasant experienceRo who proceeded to take us through one of the most pleasant and informative car buying experiences I can rememberIt's all too common to run into obnoxious car sales consultants who only want to get your signature and their commission as fast as possibleRo proved to be a wonderful exception to that cliche, and she has ensured that We will be coming back to your dealership for years to comeThank you very muchRegards, *** *** ***
Great experience this week buying a 4Runner from Texas Direct Auto My salesman Eric *** did a fantastic job to ensure I saw all the cars I wanted and made the buying process efficient and easy No high pressureNo trying to show me care and features I'm not interestedJust a good buyIng experience Hopefully the car will serve me as well as Eric and TDA
Mr.Kevin *** was a great salesmanHe stayed professional the entire time dealing with me, and made me feel like familyHe really made my experience at Texas Direct Auto great
Great transaction...Donna was awesome to work with!
Had a great experience with Texas Direct AutoOur salesman, Mike ***, met us and had our vehicle promptly brought up for us to examine and test driveEven on Mike's day off, all of the staff were very helpful getting us any information that we neededI am looking to buy another vehicle for myself in the near future and will definitely make Texas Direct Auto my first stop!
Recently purchased a vehicle from this dealershipPurchasing a vehicle from out of state has it's hiccups and bumps but overall I am very pleasedAfter taking possession I found the vehicle did have some mechanical issues and the wrong spare tireI notified TDA and was contacted by Amanda ***, on of their customer service repsAmanda arranged to reimburse me for costs incurred and replacing the spare tire with the correct oneShe made the process very simple and easy and also followed up several times plus being very available and accessible for questionsThis kind of dedication to customers is rare these daysEmployees like Amanda make purchasing a vehicle a pleasure and reminds me that even long after a sale is over the customer service does not disappearWhen you're shopping for cars from this dealer remember there is a whole team of support people in the background that are there to help
I had a great car buying experience at Texas Auto Direct with salesman Zac *** Zac was quick to respond to all questions via text and phone calls He paid close attention to details and wanted to make my buying experience a great experience The buying process was quick and simple and the service was outstanding
The car buying experience at Texas Direct Auto is great! Michael *** is customer focused and responsive!
Mr***, We are willing to assist the customer one last time by opening the We-Owe so he can set an appointment with our service department He will have until September 1st to get this resolved Mr*** will have to call service and schedule an appointment ***We are willing to go above and beyond our policy to take care our customer. Best regards,Ralph Breton-S*** Customer Relations Manager
Throughout my entire car buying experience I had in my opinion the perfect person to guide me through the process and that was my salesperson Michael ***Michael was beyond patient throughout the entire process; helping me not only locate various vehicles I was interested in but ensured that I was satisfied before proceeding with the buying processWhen I decide to buy another vehicle I will definitely return to Texas Direct Auto and hope Michael will be there to guide meA truly great car buying experience and an awesome sales associate!
Great experienceEric *** was awesome
Great place, would come back to buy another vehicle Best inventory ever
Ro *** was my sales associate and she did an outstanding job! I couldn't be happier with my time spent! The truck I bought was priced extremely well, and they delivered exactly what they said! This is an excellent dealership and I will definitely be back! out of 10!