Per your request the order has been cancelled. We authorize the payment method when an order is placed. However, we don't capture the funds from your bank until the order has shipped with a tracking number. If you have any additional questions please let us know.Best...
Regards,[redacted] TeamExpress.com Customer Service
We sincerely apologize for the delays and inconvenience you experienced with this order. At this time the refund in the amount of $54.95 has been processed back to the original form of payment used for this order. Again, we apologize for the inconvenience. Please let us know if you...
have any additional questions.Best Regards,[redacted]TeamExpress.comCustomer Service
We sincerely apologize for the inconvenience. Can you please provide details as to where the $12 charge is from? We provided the labels at no cost, and are unsure where this charge occurred. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.comCustomer Service
We sincerely apologize for the delays and inconvenience you experienced with your order. At this time the order has been cancelled per your request. You were not charged for the order. An authorization hold was placed on your account at the time of order placement to verify the...
funds were available. However, this should have dropped off by now. If it still showing on your account please let us know right away so we may contact you bank to have it removed. If you have any additional questions please let us know.Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the delays and inconvenience. At this time the unshipped portion of the order has been cancelled. The items shipped are the Reebok Zig Jr, Champro belts and the Champor pants. If you would prefer to return any of these items please visit the returns...
portion of our website to generate a shipping return label. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.com Customer Service
Thank you for your assistance, but sad to say after receiving email confirmation from this company with my order (that shows the proper billing address & numerous phone calls regarding my credit card number). I will not be placing any future orders with this company and will inform others to do the same. Its a shame but clearly the company has customer service/ credit card departmental problems. Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11008667, and find that this resolution is non - satisfactory to me. But clearly the company continues to have problems with there credit card department.
Regards,
[redacted]
We sincerely apologize that we were not able to be reached via phone, email or chat. We just completed a system upgrade and as a result are experiencing higher than normal call and email volume. We hope to return to normal business this week. At this time I can confirm your order...
has been cancelled per your request. Again, we apologize for the delay and look forward to assisting you in the future. Have a great day!Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with this order. At this time we have issued a prepaid return label via UPS. Once the bat has been returned to our facility it will be promptly returned for a full refund. The bat ordered is a drop ship product...
meaning, it ships from the manufacturer directly, not a third party seller. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.comCustomer Service
We sincerely apologize for the delay and inconvenience you experienced with your order. At this time we still have not received the shipment from Easton to fulfill your order. At this time we have removed the shipping charge of $6.95 from your order and also upgraded the shipping to...
next day air at no charge. If you would prefer to substitute or cancel the order please let us know. If you have any additional questions please let usknow.Best Regards,[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
We sincerely apologize for the delay and inconvenience you experienced with your order. I researched and found a credit sitting on your account; I've asked my accounting department to issue that refund today and you should see those funds back in your account in the next couple of...
business days.Again, we're very sorry for the trouble with your order.Best regards,[redacted]Teamexpress.com Customer Service
As we have stated in the previous complaint Mr. [redacted] filed. He was never billed. An authorization hold for $80.01 was placed on 1.30.15 to his Visa. Authorization holds typically last 7-10 business days depending on the bank. We cannot bill a credit card until the order/item has shipped. The order was cancelled on 3.26.15 per Mr. [redacted]. We do not bill credit cards up front. We are not a scam, nor have we taken any funds fraudulently. If Mr. [redacted] can provide any additional information from his bank showing the charge we will happily refund his money for the $80.01 not the $83.00 estimate his is calculating. Please let us know if you have any additional information.Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced due to our system conversion. Per our records the shoes ordered on our site are the same size listed in the order. If Mr. Battaglia can send us additional information regarding what shoes he was notified he ordered...
versus what he received we will correct it right away. Please respond with attachments of emails or confirmations so we may look into this concern. Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with your order. At this time the order has been cancelled per your request. You were not billed for the item, but may have seen an authorization hold on the account. If the hold has not dropped of by now please...
let us know so that we may have it removed right away. Please let us know if you have any questions.Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced. The UPS site indicates the glove was delivered to you on 5/20/15. Unfortunately we cannot process a refund till we receive the item back in our warehouse. If you would like to return the glove we will provide a prepaid shipping label to return the item. Once the item is received we will process a credit for the product and shipping charge. Please let us know how you would prefer to proceed. Best regards,[redacted]Teamexpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with this order. The Easton bat pack was shipped on 4.29.15 via UPS tracking # [redacted]. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.comCustomer Service
Order number [redacted] was cancelled per the customers request as it was noted on the Revdex.com claim. Order [redacted] was not cancelled and shipped. If the customer would like to return the product please feel free to send it back using a shipping label from our website via the returns page for a full refund. Best Regards,[redacted] TeamExpress.com Customer Service
At this time your order has been cancelled per your request on 3.11.15. We sincerely apologize for the delays and inconvenience you experienced due to our system conversion. Best Regards, [redacted]TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with this return. We appreciate your assistance in providing the tracking information. At this time the order has been refunded. The credit should be visible back to the account within 3-5 business days. If the credit is not visible within 5 business day please let us know.Best Regards,[redacted]TeamExpress.com Customer Service
Per your request the order has been cancelled. We authorize the payment method when an order is placed. However, we don't capture the funds from your bank until the order has shipped with a tracking number. If you have any additional questions please let us know.Best...
Regards,[redacted] TeamExpress.com Customer Service
We sincerely apologize for the delays and inconvenience you experienced with this order. At this time the refund in the amount of $54.95 has been processed back to the original form of payment used for this order. Again, we apologize for the inconvenience. Please let us know if you...
have any additional questions.Best Regards,[redacted]TeamExpress.comCustomer Service
We sincerely apologize for the inconvenience. Can you please provide details as to where the $12 charge is from? We provided the labels at no cost, and are unsure where this charge occurred. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.comCustomer Service
We sincerely apologize for the delays and inconvenience you experienced with your order. At this time the order has been cancelled per your request. You were not charged for the order. An authorization hold was placed on your account at the time of order placement to verify the...
funds were available. However, this should have dropped off by now. If it still showing on your account please let us know right away so we may contact you bank to have it removed. If you have any additional questions please let us know.Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the delays and inconvenience. At this time the unshipped portion of the order has been cancelled. The items shipped are the Reebok Zig Jr, Champro belts and the Champor pants. If you would prefer to return any of these items please visit the returns...
portion of our website to generate a shipping return label. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.com Customer Service
Thank you for your assistance, but sad to say after receiving email confirmation from this company with my order (that shows the proper billing address & numerous phone calls regarding my credit card number). I will not be placing any future orders with this company and will inform others to do the same. Its a shame but clearly the company has customer service/ credit card departmental problems. Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11008667, and find that this resolution is non - satisfactory to me. But clearly the company continues to have problems with there credit card department.
Regards,
[redacted]
We sincerely apologize that we were not able to be reached via phone, email or chat. We just completed a system upgrade and as a result are experiencing higher than normal call and email volume. We hope to return to normal business this week. At this time I can confirm your order...
has been cancelled per your request. Again, we apologize for the delay and look forward to assisting you in the future. Have a great day!Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with this order. At this time we have issued a prepaid return label via UPS. Once the bat has been returned to our facility it will be promptly returned for a full refund. The bat ordered is a drop ship product...
meaning, it ships from the manufacturer directly, not a third party seller. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.comCustomer Service
We sincerely apologize for the delay and inconvenience you experienced with your order. At this time we still have not received the shipment from Easton to fulfill your order. At this time we have removed the shipping charge of $6.95 from your order and also upgraded the shipping to...
next day air at no charge. If you would prefer to substitute or cancel the order please let us know. If you have any additional questions please let usknow.Best Regards,[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
We sincerely apologize for the delay and inconvenience you experienced with your order. I researched and found a credit sitting on your account; I've asked my accounting department to issue that refund today and you should see those funds back in your account in the next couple of...
business days.Again, we're very sorry for the trouble with your order.Best regards,[redacted]Teamexpress.com Customer Service
As we have stated in the previous complaint Mr. [redacted] filed. He was never billed. An authorization hold for $80.01 was placed on 1.30.15 to his Visa. Authorization holds typically last 7-10 business days depending on the bank. We cannot bill a credit card until the order/item has shipped. The order was cancelled on 3.26.15 per Mr. [redacted]. We do not bill credit cards up front. We are not a scam, nor have we taken any funds fraudulently. If Mr. [redacted] can provide any additional information from his bank showing the charge we will happily refund his money for the $80.01 not the $83.00 estimate his is calculating. Please let us know if you have any additional information.Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced due to our system conversion. Per our records the shoes ordered on our site are the same size listed in the order. If Mr. Battaglia can send us additional information regarding what shoes he was notified he ordered...
versus what he received we will correct it right away. Please respond with attachments of emails or confirmations so we may look into this concern. Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with your order. At this time the order has been cancelled per your request. You were not billed for the item, but may have seen an authorization hold on the account. If the hold has not dropped of by now please...
let us know so that we may have it removed right away. Please let us know if you have any questions.Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced. The UPS site indicates the glove was delivered to you on 5/20/15. Unfortunately we cannot process a refund till we receive the item back in our warehouse. If you would like to return the glove we will provide a prepaid shipping label to return the item. Once the item is received we will process a credit for the product and shipping charge. Please let us know how you would prefer to proceed. Best regards,[redacted]Teamexpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with this order. The Easton bat pack was shipped on 4.29.15 via UPS tracking # [redacted]. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.comCustomer Service
Order number [redacted] was cancelled per the customers request as it was noted on the Revdex.com claim. Order [redacted] was not cancelled and shipped. If the customer would like to return the product please feel free to send it back using a shipping label from our website via the returns page for a full refund. Best Regards,[redacted] TeamExpress.com Customer Service
At this time your order has been cancelled per your request on 3.11.15. We sincerely apologize for the delays and inconvenience you experienced due to our system conversion. Best Regards, [redacted]TeamExpress.com Customer Service
I was able to get some resolution yesterday.
Regards,
[redacted]
We sincerely apologize for the delay and inconvenience you experienced with this return. We appreciate your assistance in providing the tracking information. At this time the order has been refunded. The credit should be visible back to the account within 3-5 business days. If the credit is not visible within 5 business day please let us know.Best Regards,[redacted]TeamExpress.com Customer Service