Super Paws

I ordered a product over 4 months ago and still no update on the delivery.

I ordered a product over 4 months ago and still no update on the delivery.

I placed an order online that would be shipped between 5-7 days and when following up, I get a repeat reply that shipping the order will take longer than expected. I then became suspicious and found out through other online reviews that this business is a scam and others are facing similar issues. When requesting a refund, the answer is that ‘once the order is processed, which is after 2 hours from time of purchase, no refunds will be issued’. That’s it. Nothing else I can do.

I placed an order online that would be shipped between 5-7 days and when following up, I get a repeat reply that shipping the order will take longer than expected. I then became suspicious and found out through other online reviews that this business is a scam and others are facing similar issues. When requesting a refund, the answer is that ‘once the order is processed, which is after 2 hours from time of purchase, no refunds will be issued’. That’s it. Nothing else I can do.

Ordered 3 x pet beds - total $219 on 2 February. Received no delivery confirmation. Emailed 11 times but SuperPaws replied saying having problems with deliveries. Still not received anything. Emailed again and they promise delivery following week but this never happens.

Ordered 3 x pet beds - total $219 on 2 February. Received no delivery confirmation. Emailed 11 times but SuperPaws replied saying having problems with deliveries. Still not received anything. Emailed again and they promise delivery following week but this never happens.

I order an item from this fraudulent company December 2019. The value of the item totaled about $65.00. About a month later, I inquired about delivery of the item and was told “it was in production”. Again after waiting another month still not in receipt of the item, I messaged them again inquiring. Again I was given an excuse.. this is continued up until today March 4, 2020. I have requested a refund and they refuse to do that. I have yet to receive the item or any tracking information.

I paid for my order December 6. Today it is March 4. The order never shipped. I contacted the company repeatedly and they did not resolve my issue. They keep telling me they will look into it.

I order an item from this fraudulent company December 2019. The value of the item totaled about $65.00. About a month later, I inquired about delivery of the item and was told “it was in production”. Again after waiting another month still not in receipt of the item, I messaged them again inquiring. Again I was given an excuse.. this is continued up until today March 4, 2020. I have requested a refund and they refuse to do that. I have yet to receive the item or any tracking information.

I paid for my order December 6. Today it is March 4. The order never shipped. I contacted the company repeatedly and they did not resolve my issue. They keep telling me they will look into it.

I ordered a blanket for my daughter for Christmas (placed the order in early December) and I paid extra for "front of the line"service. It's now 02/29/20 and I still haven't received anything. I've emailed them numerous times and I keep getting the same canned response, "it's the busy season and we're backed up", "we haven't received the tracking number from the supplier", "please be patient with us". I demanded a refund a month ago and still nothing. This is the huge scam... who know how many people they ripped off. I can probably kiss my $74.89 goodbye.

I ordered a blanket for my daughter for Christmas (placed the order in early December) and I paid extra for "front of the line"service. It's now 02/29/20 and I still haven't received anything. I've emailed them numerous times and I keep getting the same canned response, "it's the busy season and we're backed up", "we haven't received the tracking number from the supplier", "please be patient with us". I demanded a refund a month ago and still nothing. This is the huge scam... who know how many people they ripped off. I can probably kiss my $74.89 goodbye.

Purchased two customized blankets back on Dec. 11th in hopes to give them as Christmas gifts. Given the holiday season and customized items I chalked up the 4 week “busy season” deadline as fine. 4 weeks has now turned into 12 weeks. And I get the same email response as other posters on here that they keep saying they will check with the warehouse and to bear with them as they get through the holiday season back order. I find it very hard to believe it takes 12 weeks to push through orders. I keep asking them to refund me my money. I’m just going to believe I was scammed out of $120 unfortunately. Do not do business with this company.

Purchased two customized blankets back on Dec. 11th in hopes to give them as Christmas gifts. Given the holiday season and customized items I chalked up the 4 week “busy season” deadline as fine. 4 weeks has now turned into 12 weeks. And I get the same email response as other posters on here that they keep saying they will check with the warehouse and to bear with them as they get through the holiday season back order. I find it very hard to believe it takes 12 weeks to push through orders. I keep asking them to refund me my money. I’m just going to believe I was scammed out of $120 unfortunately. Do not do business with this company.

Never received the product I ordered. I have been going back and forth via email asking for a refund and they continue to send what seem to be automated messages telling me they are contacting the warehouse and will send me tracking as soon as they can. It has been two months of this.

Never received the product I ordered. I have been going back and forth via email asking for a refund and they continue to send what seem to be automated messages telling me they are contacting the warehouse and will send me tracking as soon as they can. It has been two months of this.

I tired to purchase a product for my wife on dec 13 in hope it would have been done and arrived by christmas. As the time got closer I kept reaching out to see if it was close to being done or on it's way and I just never recieved a tracking number. Then time passed and they just kept giving me the same excuse that it was the "busy season". But now we are almost through the month of February and still getting the same story. So I'm cutting it up as a scam. The gift was 108$ injustice want my money back.

I tired to purchase a product for my wife on dec 13 in hope it would have been done and arrived by christmas. As the time got closer I kept reaching out to see if it was close to being done or on it's way and I just never recieved a tracking number. Then time passed and they just kept giving me the same excuse that it was the "busy season". But now we are almost through the month of February and still getting the same story. So I'm cutting it up as a scam. The gift was 108$ injustice want my money back.

I ordered a customized blanket of my dogs on december 7th 2019 and have never received it. I have emailed the company several times and they keep telling me that they were overwhelmed with holiday orders and that my order is being processed and will ship soon. I don't think I will ever get the blanket. when I went to their website to find a customer service number, I found that there is no number on their website and there isn't even an address.

I ordered a customized blanket of my dogs on december 7th 2019 and have never received it. I have emailed the company several times and they keep telling me that they were overwhelmed with holiday orders and that my order is being processed and will ship soon. I don't think I will ever get the blanket. when I went to their website to find a customer service number, I found that there is no number on their website and there isn't even an address.